Ibibo Group / Goibibo Complaints & Reviews

on november 23 i done transaction of 394rs has been cut from my SBI bank account mentioning transfer to Ibibo web pvt. limtited. This deduction of money has been taken place even when there was no commercial purchase or order done by me. Do refund back the money fairly and reply to know my account details. Thank you !......

I made a booking for flight on goibibo which i cancelled. They have not refunded the partial refund of 12379 even after 45 days. I have called them not less than 20 times. I contacted the bank, they said that goibibo has still to do the traction for this partial refund. My booking Id is AMD2Z2GZS. This is fraud. Please resolve it or else i will have to file an FIR for fraud and cheating....

GOIBIBO.COM, The well known website cheats.I was booking bus online and once i made payment through GOIBIBO website, the amount of 450Rs got deducted from my account, but the message shown in the website is TRANSACTION FAILURE. And i also provided the feedback on thier website, these people never responded. Its cheating the customer and there are no responses on this. Thanks, Somanath A.S. Contact : [protected], [protected]...

Amount deducted from my account, Without purchasing anything Rs. 4, 718/- has been deducted from my account pls forward this issue to resolve to get my money back. This are fraud transactions made by fake call to me to transfer the amount. Please take necessary actions and try to pull out the fraudees before they victimize others pleas help me.the following are the transaction details with date below Date (Value Date) Narration...

1.I have booked international flight from Bangalore to Kathmandu, PNR: GOFLIF82EE[protected], I have not received any confirmation via email yet. 2. I have requested for a password reset for the goibibo sign in, i have not received that as well. 3. Email confirmation on booking of flights were supposed to be received within 30 mins but there is no confirmation till now. I am currently onsite and can be contacted on +[protected]. Please...

1) as on 26/6/2014 ref.no./cheque no. is[protected]IGW065934 TRANSFER TO 3217, TO TRANSFER-INB Ibibo Web Pvt. Ltd.[protected] RS.. 729.88 2) as on 13/7/2014 ref.no./cheque no. is[protected]IGW7685482TRANSFER TO 3217, TO TRANSFER-INB Ibibo Web Pvt. Ltd.[protected] RS.. 364.94 3) as on 2/11/2014 ref.no./cheque no. is[protected]IG00DOFLA2TRANSFER TO 323, TO TRANSFER-INB Ibibo Web Pvt. Ltd.[protected] RS.. 182.47 4) as on 27/8/2013 ref.no./cheque...

Ibibo Web Pvt. Ltd. has deducted Rs 1080/- from my State Bank of India(SBI) account without my knowledge or permission. I believe this is an unethical practice. Money has been transferred to two Ref No./Check numbers, given as 3217 and 32173 with over 24 transactions. So I want full refund as soon as possible and complete stop of this type of acts on my bank account. Name: Susovan Kumar Sahoo SBI Account No. : [protected] Email:...

My ID is NSGD43YMS, i'm trying to cancel my ticket as i ve booked tickets for me and my wife.I want to cancel my wife's ticket online.Following procedure when i enter given verification code as given by ibibo on my registered mobile no. it shows i'm trying to cancel expired ticket.My travelling date is 22nd November.Please help...

Have made payment on goibibo site with confirmed booking (ref booking id HTLV3UF83J and HTL3ZZMXP5 ) have already made payment but it seems they are still not sure about booking even after making full payment and getting confirmation.. in spite of multiple requests they have not yet reverted back on status ...they said they will give a better hotel...no reply since since last 2 months...after making payment...

I was booked on an Airindia flight (AI 803) on 13 Sept, 2014, at 10:30 a.m from Bangalore to Delhi, through goibibo.com · At 4:30 a.m on 13th morning, I received a call from Airindia and was told that the flight was cancelled. · They offered to accommodate me on an earlier flight (around 6 a.m). As that was cutting it too close, I refused and they promised to give me a 100% refund. · I then contacted goibibo and they confirmed...

M/s IBIBO deducted money UNAUTHORISED as follows: 19.12.2013 --; Rs, 563.28/- 10.03.2014 --; Rs, 665.00/- 10.08.2014 --; Rs, 341.67/- 14.09.2014 --; Rs, 702.85/- 01.10.2014 --; Rs, 406.69/- 28.10.2014 --; Rs, 421.71/- 02.11.2014 -; Rs, 237.50/- Why this was deducted? Please REFUND IMMEDIATELY. regards Vinayak, Hyderabad...

Dear Sir, This complaint is with regards to cancellation fee charged by Goibibo. First point is Goibibo website has wrong information, whether that is intentional or by mistake is unknown. In the cancellation policy section notes on GOibibo website, it is mentioned "Note :Cancellation policy mentioned on website OR on ticket is of bus operator and is not decided by Goibibo. Goibibo does not levy any cancellation charges. Service...

I booked 3seats from chennai to bangalore. This is my booking number GOBUSbba[protected] for 29th september. Since there was unrest in hosur due to a politicians arrest there was a news that all the buses from chennai to bangalore were cancelled. I called up the operator who did not pick the call at all. I would have called like a 100times and nobody picked the call. Hence I cancelled the ticket by choosing operator cancelled. But they had...

We booked through GoIbibo for Tropicana U Resort hotel at Alibaug for 2 nights for 2 Adults and 1 child of 12 years. The booking voucher sent to us through email and available online showed correct booking for 2 Adults and 1 Child.However, when we checked into the hotel, they informed us that you have to pay for the child as the child booking is only for 1 year old child for which the hotel does not charge anything but for 12 year child it...

Respected SIR, Im SOURAV PARIDA im writing on behalf of my younger sister in which she faced a lot of problems because of goibibo sites as we had booked bus ticket from here... kindly help me in solving the problem i faced and request you to solve as soon as possible so that i can recover my losses due to goibibo. (This complain message i wrote to the ibibo site) i booked to and fro ticket from Banglore-mumbai-Banglore Complain...

Dear Sir I had booked Hotel Shanti Surbhi Mahabaleshwar through goibibo.com tendering an online payment of Rs 19152 /- on 15.10.2014 Booking ID :HTL2ZYG62T . However I had to cancel the booking on 21st Oct 2014 after my father in law suffered a heart attack and had to be hospitalized. While making the cancellation at 02.46am after my father in law suffered the attack I inadvertently had selected the goCash option . The mail from goibibo...

Had a very worst experience with GOIBIBO team... one day prior to my trip, the bus operator informed me about the trip cancellation, Have informed goibibo to cancel my ticket and do refund, but they asked me wait till they get confirmed with the bus operator. Almost three days over, no updates from goibibo.they said bus operator not answering the call, but the bus operator answering my call, what a convincing response from GOIBIBO. Really...

Hi, This is regarding a flight & hotel booking made from GOIBIBO website on 25th September (booking id "GOPKG935A[protected]"), but the transaction got failed due to unknown reason to me, however the amount (Rs 13, 226) was deducted twice. Regarding this I had a word with Ms. Rachna at GOIBIBO customer care on 28th September, wherein she promised me to revert back and to get the amount refunded in a days time. However, its been...

I had booked 2 bus journey tickets from Hyderabad to Goa for 19th of September (Booking ID:GOBUS82ae[protected]). The bus operator cancelled the journey (the reason they didn't tell).I cancelled the tickets and Goibibo promised me to return my money within 5-7 working days. But, the refund has not been made yet. I have called their customer care number 'n' number of times, but they always promise that the amount will be refunded within 24...

I booked a ticket on 22nd Oct, 14, the ticket was not booked and the money got deducted. I called the customer care they said that there is a problem at indigos end so the ticket was not booked. The associate told that they would refund my full amount in 24 hours. I haven't received any reference no. From them regarding cancellation. I called back again today and they told me it will take 5-7 working days. Why is goibibo setting wrong expectations...