Ibibo Group / Goibibo Complaints & Reviews

I had booked a ticket using GOIBIBO and the bus got broke down during the journey. We had to travel at our own. The bus operator agreed to refund partial amount and refunded money to those who booked directly from bus operator and for those who had online booking asked us to get in touch with them. GOIBIBO in my case. I wrote them several emails and raised several refund requests. But every time I was asked to wait for some more time. Its...

Just now around 20mins back I have make a booking for two passengers from kolkata to bangkok Departure 9th July 2014, rerturn 19th July 2014, The booking was in the name of Mr. Pratik Surana & Miss. Neha Agarwala. Pnr No.is MYMW6A When I was making the booking firstly I was paying from My Bank of Baroda debit Card. but it was unsuccesful and no Booking was made. Next I made the Booking from my Freinds Card. But After few mins...

Booking ID GOBUSae[protected] [goibibofeedback-599508]

Bus Booking from Pune to Mysore on 18.05.14 & booking cancelled on 14.05.14

Status from your end is Refunded but not deposited in my account,

I was Log in to my account. & click on my Go-cash also click on transaction History but there was no option for Refund to card & there is following message occured

There...

I have booked three air tickets as per pnr mentioned above from Hyderabad to Delhi on 04.06.2014 and return on 13.06.2014 but till date i have nor received any mail from your company regarding e tickets and invoice I request you to check and mail me e tickets and Invoice at my following mail address-: [protected]@sbp.co.in yogesh1.[protected]@gmail.com I hope you will do the needful YOGESH PATHAK Mobile [protected]...

Goibibo is the worst agent I have ever come across. People here are right their staff don't even listen to what you are saying and keep repeating themselves. Especially when your ticket has been cancelled you would expect them to be a little empathetic. The airline had cancelled my onward journey and I have been told that it would take two months to get the refund, I also had to cancel my return and they advised me it would be around 3500...

I did my international flight booking (Booking No: AMD4ZNLCP) on 24th Apr. As per goibibo promotional offer for international flight (http://www.goibibo.com/international-flights/promotion/), I should have got a refund of Rs 1250/- for coupon code INTLON. However, its been almost a month and I'm yet to get it. I called on their customer care number and waited for half an hour for someone to respond at my expense but no luck there. In...

When you make a transaction with Goibibo, they have a EMI option only with Citibank and when you click on it - it says no processing fees and mentions the amount/month. Customer will think that Goibibo has done a tie up with Citibank and there are no processing fees. But when you credit card statement generates, you get the right figures(I mean with 12% interest). They have modified the iOS app now and showing 12% interest but website...

Pay 10, 000 more to the travel agent, but do not book through GOIBIBO.COM getting attracted to their deals. Book through them only if you have the capacity to spare hours together to break your head with them as they keep u on hold on the phone for loooooong time. In case of date change and re scheduling the ball is totally in their court. BEWARE ... BEWARE...BEWARE...

I was booking an return ticket on 23rd January 2014.
The return ticket did not got confirmed with the following message

>> the flight and fare selected by you got expired by the time you reached the confirmation page. Therefore, we have >> aborted your booking and the full amount is being processed from our end.
>>
>> We would like to inform you that the refund would be processed...

After making the payment for an international flight, I got a mail that payment has been done and e-ticket will be set within the next 90 mins. 1. Did not get the e-ticket for the next 15 hours 2. Here comes the highlight. When I called the customer care the next day, the representative was such a ill tempered and ill mannered guy that he lost patience within 3 minutes of our my call. Although clearly remember entering all my details while...

Hello,
I booked two tickets to Bangalore for 8th of April for my wife and myself from Gobibo.(Flight Number: 6E147). Booking Ref:6E/U7BRNZ
The flight was cancelled and nobody even bothered to intimate me about the cancellation. I was informed about the cancellation at the airport and there and then assigned a different flight( Flight Number:6E125) which was scheduled to fly after two hours of the actual flight. This caused...

I was subscribed with Ibibo.com and I had an email account with them. They discontinued their email service and hence my email account has also been discontinued. I want to complaint about my data lost which was stored in my emails, I also had some useful and important emails which was needed for future use. I would request you to lodge my complaint and tell them to provide the data that was in my email account .I hope for some required...

Please check the bus booking details. Booking Date :[protected] Travel Date :[protected] Time : 11.30 AM Operator : KPN Travels From : Coimbatore To Chennai Operator PNR ID : B[protected] GOIBIBO PNR ID : GOBUS3faf[protected] On 25th February 2014 morning operator people called and informed me that the BUS is cancelled. I informed to Goibibo for refund. But they are saying that bus is not cancelled and can not refund. I called...

Dear Heena,

Pls speak to Mr Rajeev at Jetairways whos nummber you have forwarded me as he is not at all ready to conclude my matter without speaking to you,

Its a tremendous joke which is being played with me running around since last 2 months to get my exact refund which I cannot understand Goibibo & jetairways which they have been playing with me.

Its a very bad experience what I can say...

Horrible experience of booking
tickets from GOIBIBO


On
07.01.14, I got two return tickets booked from GOIBIBO for Delhi to Dubai for
18.02.2014 by Emirates Airlines and paid the full amt. of Rs. 31700/- on
07.01.14 itself to GOIBIBO. I got the mail also from GOIBIBO attaching my
confirmed tickets and I got the print out of the same showing full detail and a
valid PNR . On 18.02.14,...

My Booking No: GOBUSbef[protected]

On 2 march 2014 I am suppose to traval in HEBRON Travels from Coimbatore to Chennai. In my ticket some one was boarded when the bus reaches Coimbatore, So the bus driver arranged me another bus which was very horrible.

There was no A/C, bus didnt reach on time and more than that it was a very rough ride.

I was communicating with hebron travels for refund, and...

Dear Team, Recently I booked my ticket through GOIBIBO on 24 feb to travel on the same day from bangalore to tenkasi (GOBUSd6b[protected] . I got a call from KPN operator that bus was cancelled they asked me to cancel and confirmed that i would get my refund back. Then i called GOIBIBO customer care to cross check it then they cancelled it as Operator Cancelled and i have also got sms saying that refund will be processed in 24 hours....

Hi I am writing this email to make a formal complaint against Go Ibibo and Seabird Tourists. I am looking forward your support me on getting the harassment compensation and formal written apologies letter to me. I went for New Year celebration to Goa from Bangalore. I went Goa from Bangalore by Train on 29th December 2013 and for returning I had booked a bus ticket thru Go Ibibo on 11th November 2013 from Goa to Bangalore and travel date...

From starting of this year...some fake ids come and abuse people...and don't let us play...they hack our pc and hang it...!...some also cheat through some softwares...kindly please help us we are in a miserable condition...thousands of people are leaving ibibo games...because of those people...please help us....

I booked bus tickets from goibibo.com When I booked my Return ticket didnt get book even though my money transaction was done. Then I called goibibo. 1st i had to wait for 5 mins and then Ms.Bhagyashree attended it. She was rude and told me that the issue will be resolved in 30mins. I waited for 45 mins but still the issue didnt get solved. Then I called them once again then again i needed to wait for 5 mins then Mr.Ankush attended the...