Ibibo Group / Goibibo Complaints & Reviews

Please solved my payment issue, I have deducted money twice from A / C NO - [protected], Amount @ - 17422/- .

My Nqme - RUHUL AMIN CHOUDHURY
& contact no is - [protected], [protected], [protected]

I tried booking a flight ticket for my family. Wanted to take my parents first time in flight. Money got deducted (Rs 29605) but didn't receive a ticket. No where to report. Lots of emails sent to [protected]@goibibo.com. Google play review is getting deleted. Their link never opens.. I am waiting for more than 7 days. I haven't got my money back. It was a dream to book a flight for my parents but it was spoiled by GOIBIBO.

We booked the lodge in hotel called Silver leef in Panchagani Mahabaleshwar through goibibo go cash. Next day when we reached there we found there was no such hotel in Panchagani and called the telephone number given in invoice and found that the hotel is closed since two three years back. We got shocked!! Found very difficult to book another hotel at that place immediately that day . It was messed.
Our amount Rs 6600 was taken by goibibo for booking this hotel. I am very very upset. Goibibo has to refund my money immediately with rate of interest. Otherwise I will go to the Police very soon to raise the complaint against goibibo.

My self Anoop booked bus ticket for Thrissur(Kerala)-chennai(Tamilnadu)and same cancelled
well before one day of travel but still not refund the payments, as per telecom with bus operators neither they didn't got refund nor my self
Goibibo ticket number-TS[protected]UOWA
MODE OF PAYMENT-DEBIT CARD
person for contact of bus operator-Anish, surya travels
[protected], sent many mails to official mail id of goibibo ([protected]@goibibo.com), but no response from the other side, bus operators response is, they didn't get any refund from goibibo

Meri booking my trip me show nahi ho rahi hai
Mujhe customer service no dene ka kast kare

GOFLIMTBDE7D[protected]

Dear Sir,
This trip flight was cancelled on time and we unable to know the refund amount. recently, we checked account and found GOIBIBO refund only 5258INR from 142000INR. What is the refund policy used on this cancellation. please let us know, because we in touch of airlines and they pointed towards GOIBIBO.

Please reply us, we will decide further on reply from your side.

Dear Sir,

Following flight tickets were booked through GoIbibo web portal :

Airlines : SpiceJet
PNR - PD7ETG
Date of journey - 03.04.2020
From : Kolkata To: Pune

PNR - PYQ77Z
Date of journey - 04.05.2020
From : Pune To : Kolkata

Due to Covid lockdown by Govt. of India, the flights were cancelled. The booking amount was credited to a credit shell for fresh booking till 31st March 2021. As per the regulations, if the credit shell amount could not be used in the above mentioned time frame, refund of the money will be processed. I have not used the credit shell amount till now. I have been requesting to refund my money. Please be informed that till now I have not received my money. The airlines SpiceJet has confirmed that entire amount has been refunded to the agency account (goibibo), however, GoIbibo has not refunded my money.

Please help me to get my refund.

Best regards,
Subhankar Kundu
Mobile - [protected]

Dear Sir / Madam,

I am writing to you to raise an issue about: Hotels & Resorts

The issue that I have experienced was: Double payment reduction for single booking

It occurred on: 19/09/2021

Refund one extra amount of 7.5k

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Nandini Jain

Booking reference: HTLDNAF47S95V569

On 24th July 2021, two transactions have been done with Goibibo of Rs. 1000 each., this was regarding flight seat booking but the flight got canceled but above amount which was deducted still not received the refund of it..

I made a Hotel Booking for Dwarka - I reached a little early and waited for 2 hours since checkin time was late - the hotelier was so rude and unprofessional - he just talked so badly and treated as if he is pitying us - we walked out wandering on streets and booked another hotel paying twice what we paid in goibibo - I immediately contacted goibibo but they were so disappointing- they didn’t care and still they don’t reply and say it’s on hotel - so that means hotel can do whatever they wish - then where is customer here ? I will not leave this - I will even donate the money but this is not done - I will escalate everywhere

I have booked hotel in Mussorie for 3 nights on 18th sep 2021. Amount is debited from my account but booking is not done. I haven't got any mail or message from Goibibo regarding booking.

When I click on my Trips it is showing :

Something Went Wrong

We have faced a minor glitch.

This happens due to an intermittent error or connection issues. We request you to please retry. In case of repeated error, please call us at[protected].

When I call on this number, there is no response.
Please resolve my issue asap. My mob no. is [protected]

Payment is debited from my account but booking is not confirmed

Today (18 sep 2021) I tried to book my indigo flight from jodhpur to bangaluru (6E 6033) dated 26 Sep 2021, for this I completed all necessary steps on goibibo application and then I did payment of 5498₹ from my UPI.

My payment is deducted completely but my ticket is not booked.

So I want to take my whole payment back as refund

I have booked flight Delhi to kozhikode through the app after money is debited from a/c but the ticket is not received and process of payment shows cancel the payment. Goibibo travel agent didn't refund the money and money is credited in their A/c as per bank statement says, the amount is credited to their bank and they didn't issue for refund to recipient A/c. They says it takes 7 working days to refund the amount till now, I didn't get any refund from their side.

Hi

This is about latest booking done for my flight ticket from Bangalore to Ahmedabad.

Booking Id: GOFLDMTAND4D[protected]

Issue:
Amount deducted twice via paytm UPI. Paytm has asked us to contact you. No one is available to talk on customer care number. Tried to reaching out via social media but no response yet.

Transaction details are attached.

HI,
I Stayed in Hotel CITY PLAZA 17 BILL NO.G06HL22I01259190 Checkout Today 11AM Booking ID- HTLDNAFEBUR2FEV5 NAME -Gautam Sahni
Please request for Add GSTIN Number IN BILL-09AAACH8755L1Z0
HDFC LIFE LTD.& Mail the revise bill
Please resolve otherwise company not consider the amount
Regards

Gautam Sahni

[protected]@yahoo.co.in
mob-[protected]

I recently was booking an flight from Chandigarh to Mumbai for 5th September by the Name of Annu and made the payment using the QR code.

The payment of Rs. 7872 was deducted from the bank account but there was no notification on the website regarding confirmation of booking.

Since it was urgent, I went ahead with another booking.

I have been trying to reach out to GoIbibo but there is no revert, neither they have sent me a confirmation of booking nor anything on refund of the amount.

I reached out to HDFC they highlighted the amount has been credited to the vendor account.

Please help me on the solution of the mentioned problem.

There should be an option to delete account. Also in the app, chat option doesnt work. Pls resolve my issue.

Dear Go ibibo,

I have been unable to get in touch with anyone at your organization for refund status of my Jet airway flights booked in 2019. The email used for making bookings is now also not getting accepted at the portal.

The PNR of the tickets are TUAN4G0H4

Name of the Passenger: Miss Shweta Pradipkumar Birthare

email id used: [protected]@gmail.com

Hi Team,

I would like to delete my Goibibo account with number - [protected]