Ibibo Group / Goibibo Complaints & Reviews

I booked a flight ticket from the GOIBIBO site, the booking procedure went fine, i submitted all my details, the payment also got deducted from my account, to [protected]@icici, but neither did i receive any confirmation or the PNR status of my ticket. I have tried reaching them through emails and the helpline number but nothing works, its a robot generated mail, which is of no help. Contacted the airline authorities as well, but they say...

I want to unsubscribe from GoIbibo's promotional SMS, but there's is no way to do it. They don't have a support email id, nor do they connect you to a customer service agent on their Customer Care number.
I never signed up for their promotional SMSs.

The following link of Goibibo's website shows that they don't want to give people a way to unsubscribe from their "Promotional SMS harassment" lists. In the following link,...

I was trying to book flight ticket, for that I have made payment using UPI my money got deducted but tickets did not booked

When I am trying to contact customer care number noone is responding...

Hello team we have booked train tickets and the payment was done through upi but we didn't receive any further information please update on that
Thank you...

I was trying to book my ticket for 20 Aug 2021 from Bangalore to Gwalior through goibibo app but the payment was declined twice.

The money has been deducted twice from the bank but the ticket was not issued.

Its been 7 days now but the refund has not been issued.

Below are the transaction details-
Registered mobile: [protected]
Registered Email id: tanmay.[protected]@gmail.com
Transaction...

My registered mobile number is [protected]. Recently I rescheduled my flight from HYDERABAD TO MANGALORE flight from 22.08.2021 to 23.08.2021. At my surprise, the rescheduling charges are equal to the flight booking charges. It is not fair on your part. Please review my fare. Anyway that seat will be allotted to some one else later. Then i have to get rescheduled at very convenient rates. Not equal to the flight charges again.
B.V.NAGARAJA...

I got message that my flight was cancelled and immediately I had raised complaint with airline dept. Airline was cancelled and initiatied full refund but from your side amount was not released I need full refund immediately it's a humble request. Flight was cancelled by airline because due to some technical issue. I had cancelled on 21july and not updates got from your end. I'll take strict action on it...

Hello,
I have been booking a hotel in Lucknow from GOIBIBO APP using the email id: [protected]@gmail.com and registered mobile number:
[protected]
The payment has been made but I haven't received the confirmation mail yet. The name of the hotel is OYO FLAGSHIP 75530 SR INN.
Please resolve the issue as soon as possible....

The hotel Denied booking on 12 aug 2021. I raised 2 complaints, there is no response from you people. The complaint reference
[protected]
[protected]...

Hello Team,

I booked one ticket on 10th Aug for my friend - Gyan chand for 11-Aug at morning time. on 10-Aug, my friend got email on 10-Aug around evening wherein stated that ' we received your refund request confirmation on which we are being worked upon it'. we are surprised that as we did not raise such request of refund or cancel ticket of 11-Aug. I spent my full day to connect at your customer care number to get resolve...

I have raised a complaint about the same and have sent an email. But there was no response from your side. As my bank server was down an amount of ₹1019 was debited from my account. The trasaction i made was not shown on the goibibo site as it shown the trasaction was failed but later the amount have been debited from my account. As i contacted the bank for the same they asked to contact merchant. The trasaction id and the statement from...

I have booked my bus ticket in Rathimeena travels from goibibo app on August 1st for travel on August 11th morning 6am from Chidambaram to Chennai. And I tried to cancel my booking in goibibo app but I can't able to cancel it so I have called customer support In that I can't get to talk with any customer service person instead GIA chat there, I cancelled the tickets through that automated chat on August 3rd it said you will receive message...

The pandemic cancellation flight refund pending for months with no resolution. PNR AHIG3B refund processed by Airlines but not to customers by GOIBIBO despite multiple discussions though tgey confirmed they got the amount from Airlines. Refund is INR. 29, 136....

The pandemic cancellation flight refund pending for months with no resolution. PNR AHIG3B refund processed by Airlines but not to customers by GOIBIBO despite multiple discussions though tgey confirmed they got the amount from Airlines....

Booked for 2 days stay in amritsar. Money deducted from account but no booking made.no response from goibibo team.payment made through upi.what needs to be done now????...

I booked the flights for Mumbai to Bangalore but I haven't received the original amount that I paid at the time of booking. Its been 1.5 years now, when will I get my money back?...

I had booked flight for travel from Pune to Bangalore and from Bangalore to

Mangalore on 24th June 2021, as both flight booked through Go Ibibo (Spicejet flight number SG 3008 was cancelled by Spicejet also AIr Asia flight
(dated 24th June 2021) vide PNR ICRG7T. Air Asia Flight booked vide T1WYSJ and both

flights were cancelled by airline I am supposed to get full refund and for that I

called...

New Calls from Service payment money refund and credit and debit card and order...

Actually I had booked an hotel room and there the hotel was shut down and this hotel name is AURICK HOTEL SO I cancelled the booking before check in time and there is no refund in my account and I want assistance on this as soon as possible...

I had booked a flight for Chicago from Delhi for 8th of August, that had the itinerary from Delhi to London to New York to Chicago. Later, the initial flight from Delhi to London was rescheduled to 9th August, while keeping the connecting flight the same, i.e. 8th August. Naturally, it was impossible for me to board that flight. So, I tried to connect to the numbers for customer helpline for Goibibo and the airline, i.e. Delta Airlines. Upon...