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Ibibo Group / Goibibo Complaints & Reviews

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Last updated May 2, 2024
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Ibibo Group / Goibibo Phone Numbers

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Ibibo Group / Goibibo Website

Ibibo Group / Goibibo Head Office Address

5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

Ibibo Group / Goibibo reviews & complaints page 47

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R
Rajneesh Borkar
Jul 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not received

Address:Gurgaon

Dear Sir/Mam,

I am received the RRN but amount will be not reflected my ac. RRN [protected], Please resolve the immediately basis because i am suffering june 2021....
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01ashish.jain
Jul 22, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Fraud with Hotel Booking

Address:ED-13, Biliya, Bapunagar, Bhilwara

Booking ID:HTLUB4U87C
I made a UPI Payment of 14959 for my booking through Scan and Pay from my ICICI bank IBiz application. My account has been debited about 30 minutes ago but the booking page didn't update and I have not received any message or email of confirmation. I am not showing any upcoming booking on the portal. Could you please provide a resolution asap?...
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I paid for a hotel booking on Goibibo through Mobikwik. Amount was deducted from my account and it was a successful transaction from mobikwik side. But I have not recieved any booking confirmation. Neither I can reach Goibibo through customer support. Amount should be transferred back through original mode of payment to account. I reached Mobikwik and they said transaction was successful from their side.
Amount- 3880inr
Email...
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S
sjod
Jul 21, 2021
Jul 22, 2021
This thread was updated on Jul 22, 2021
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Flight cancelled - partial money refunded

I have booked flight tickets thru goibibo. The flight got cancelled however i did not received the full refund of the paid amount. Please see below the flight details:

- Nagpur to Mumbai flight
- flight no: G8141
- Date: 27th June
- booking reference id: GOFLDMTA89F[protected]...
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G
Gopal Autani
Jul 21, 2021
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No refund credited on flight cancellation

Flight booking done for 08th April 2020 from Goa to Jaipur (PNR 6E-381) nd due to covid flights are cancelled on its own and no refund is initiated yet, no call centre numbers are working and no repose from emails too..

Mobile [protected]...
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P
Piyush 112
Jul 21, 2021
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My hotel booking cancelled by goibibo

Address:C1/41, Safdarjung Development Area, hauz khas,, New Delhi

I just booked hotel Fern, Udaipur, from 21/7/21 to 22/7/21 and paid by debit card. After some time, your site showed booking cancelled and zero refund. I didn't cancel that. What's this nonsense going on. Kindly see into it ASAP, and either refund full amount or continue booking. Fern, Udaipur saying no booking received. So where is that money....
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sonali0278
Jul 20, 2021
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Regarding refund of money deducted

Address:GURUGRAM

Sir,
It is brought to your notice that ON[protected] I have tried to book an air ticket from Bengaluru to New Delhi from the website - sky scanner- goibibo.
During the booking process the money of Rs. 6794/- has been deducted/ debited from my bank account vide reference id[protected] to IBIBO WEB PVT LTD but I have not received the air ticket in my mail. (screenshot for payment attached).

The email id and mobile...
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L
Longinus Furtado
Jul 19, 2021
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Refund pending from 18 months and still not done

Address:Shaan Bunglow, porbadi Wadi, sagarsghet Road, Vasai West

With reference to your Booking ID GOFLI8E62C[protected], my refund of Rs 9970 is been pending from Dec 2019 and no revert from the company, surprisingly they dont have grievance desk or Number. i can write a mail but any sr citizen who's refund is pending and dont have email where will they go ? i urge to take up this matter strongly and get me my refund back....
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R
Rishabhrkx
Jul 19, 2021
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Transaction completed no booking id generated

Hello,
I have completed the payment for a hotel booking and the transaction is completed form my side but the goibibo app doesn't shows any booking of the paid transaction.

Please find the attached screenshot for your reference of the completed transaction.

Would like to talk with your customer care executive as soon as possible to resolve this problem form your side....
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C
channdresh
Jul 18, 2021
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Did not receive a refund yet from the company

I had book a flight from Paris to Munich and Munich to Mumbai from Goibibo and the flight was cancelled due to lockdown and the plane did not take off. At first, we were informed that refund will be granted but its been more than a year no refund has been given untill now. I have also sent them a legal notice but they did not respond to the legal notice. I am attaching the ticket in here....
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J
John Jose T
Jul 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction FN/13559210715/13559210715/IBIBO WEB

Address:Madappally, Kerala

INR 8499.00

Sir I had paced one web order for Reliance Digital, and paid though online transaction

Amount is already debited from my account but order is not confirmed.

Kindly arrange to reimburse the payment to my account...
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P
P.B. Singh
Jul 18, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
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Refund against booking id GOFLDANDFE45F1582886847.

Address:Office Gurgaon Haryana India

Please refer to above booking id Go Air flight PNR ZEE94H was cancelled due to lockdown and refund amount has initiated by Go Air in last month of March 2021. I have also raised so many times to Goibibo executive for processing of refund the money to my account immediately. But result is zero. There is problem of communication with Goibibo because no any customer no. is active and no person of Goibibo respond of my email then how complaint...
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H
Hursale
Jul 17, 2021
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Refund not received with false commitment

I had booked Flight ticket last year ( 27/01/2020 ) from your portal for SpiceJet ( PNR Z8VEMF ) however due to Covid issue i could not use the same .
After waiting for almost an year & following up with Spice jet they had transferred the refund back to Goibibo .
Then i started following up with Goibibo team for which they were supposed to refund me my booking amount by mid of Jun 21 as per their mail communication with me ....
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A
ANANTA KUMAR DE
Jul 17, 2021
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Cancellation charge of payment Rs 2645/- to SBI account.

Address:POWER GRID CORPORATION OF INDIA LIMITED NEW TOWN KOLKATA

Sir,
The flight not in in operational from delhi to kolkata through Flight PNR T5CRUV dated 10th April 2020. The Go Air already reimbursed to goibibo, but goibibo did not repay me to SBI account.
Booking ID: GOFLDB471A[protected]
I am continuous perusing you and your team but failed to get my refund Rs.2645/- till date. The payment not received in original payment mode PAYPAL, whereas you send last 3 times. PAYPAL account...
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N
nirali.mehta
Jul 16, 2021
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Fraud by ibibo web pvt ltd

Address:Isanpur

Hi,
I was donating money 250 on impactguru fb link, but by doing bank transfer I automatically got IBIBO WEB PVT LTD name and account no in my Union bank tranfer transation and I thought as it was payment link of impactguru I proceed to transaction and it got debited.

No money received by impactguru and my transaction is showing to be debited for IBIBO WEB PVT LTD.
Please refund my money back as I found it fraud.br...
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I booked air ticket on 10/07/2021 from goibibo page
for flight from amritsar to kolkatta for amont rs.4324
with transaction id[protected]
from union bank of India but no ticket/confirmation received

I request to refund my money as soon as possible...
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B
bhupi84
from Mumbai, Maharashtra
Jul 14, 2021
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Refunds not received for four bookings

Address:114/1 ALAMBAGH , LUCKNOW

WHAT HAPPENED MR Arka Dhara NO RESPONSE Goibibo
VERY SHOCKING TO SEE GOIBIBO IS CHEATING CUSTOMERS

CALL ME REGISTERED NUMBER REPLY [protected]

THESE FOUR BOKING STILL NOT REFUNDED

HOTEL GREEN PALACE, AZAMGARH, BOOKING DONE ON 5 JUN =BOOKING DATES 9 JUN TO 12 JUN
HOTEL CENTRAL RESIDENCY, VARANASI BOKING DONE ON 26 JUN =BOOKING DATES 9 JUN TO 12 JUN
HOTEL BHAGWATI MORADABAD BOOKING...
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S
SumiiiM
Jul 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted from my bank but booking under process

I was booking train from Lucknow to Ahmedabad and payment done through gpay, money got deducted from my account and booking not confirmed, worst thing is that it's not showing in my booking (my trips) and luckily I had screenshot booking id and transaction details for proof. Please check and immediately return my money. Refund my money it's more than 24hrs. And there is no customer service number or email just 24*7 support stupid app which...
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R
reddybhasha
from Hyderabad, Telangana
Jul 12, 2021
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Flight ticket issue , covid 19

Address:PILER

Dear sir,

I have booked a flight from Bengaluru to kuwait via dubai with Emirates flight on 7/03/2020, i have been waiting for long time then they have processed refund to an invalid account, so that i have received the refund....
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T
Twinkle kwatra
Jul 12, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
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Refund my amount ibibo pvt lmt

On 23 June I have done a payment of rs. 940 for my examination form through internet banking but the fees does not reached to the university. The reference no. Is[protected].
Kindly refund my amount asap....
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