Ibibo Group / Goibibo Complaints & Reviews

Hello,
I am your regular customer. I have some unpleasant experience of your service this time. I have received Invoice of INR 17979.46 but From bank I have been got debit of INR 18077. Why is this difference in the invoice amount.
Another thing I come to know at property that they are giving bookings at very low cost INR 1800 including breakfast and dinner for the same room and GO IBIBO charged me INR 3012.
There is...

This is in regards to my air ticket cancellation as airline cancelled the plane so I want full refund for the same, I did not wanted to cancle but it's airline who cancelled the flight, so how can goibio charge me 900 rs as convince and cancellation fee as I have been getting full refund from Indigo airlines.

My booking has been done for 2 tickets with PNR No.

SDRUPR
YEE7VR

So kindly initiate...

I cancelled the flight ticket through airline customer support, since the booking was made through goibibo it got credited to them. None of the customer care numbers of this fraud company is reachable not they r responding to emails. Need my money ASAP
PNR - ATPWTY
Airasia...

I Arun verma with account number ([protected]) .I book a train ticket from goibibo 22june but for some issue it has been cancelled the amount of 1987 is debited into my account. I can contact with goibibo nd goibibo can processed my refund but from the bank side it is not credited yet. I need my refund today onwards. Transaction id is T2106212318562266418968....

My flight tickets got cancelled by the airline due to covid, however Goibibo is yet to process my full refund. Despite numerous followups the only response i keep getting is that their team is working on the same. But no final resolution has been provided to me till now.
The flight was booked for Apr20, and the airlines cancelled the ticket around Dec20 and i am assuming they would have provided the refund to Goibibo already, which...

I had received refund amount ag ticket cancelation due to flight not operational
Goibibo deducted Rs.877
So please refund me my deducted money
Pnr no.L9FMPW DTD.15.06.21
MOB.[protected]...

It is to inform you that I had booked an air ticket on Indigo flight No.6E2265 from Delhi to Kolkata and 6E331 from Kolkata to Dimapur on 22 Dec 2020 for journey on 01/01/2021 and 2/01/2021 respectively. But unfortunately flight No. 6E2265 from Delhi to Kolkata was cancelled by the airline due to operational reasons. Accordingly, I had to cancel my air tickets issued against PNR No. NSZTFB but refund of Rs.4630.00 has not yet been received...

I book the round trip flight ticket with Booking ID No : GOFLIMTAND70BE[protected] on 16/06/2021and my calling no [protected] for the amount of 1, 40, 950rs same the payment has been debited from my account and booking was not issued so when i called customer care they said booking not issued on there website they did not refund my complete payment one way ticket payment they refund me after cancellation charges amount of 699rs only 62, 291...

Yesterday I booked 2 flight tickets from Goibibo app and the money was deducted from my account yet I didn't recieve the tickets.
Please look into this matter ASAP
Payment Reference No :[protected]
Order # 80820049...

Hello Sir/Madam,

Date of incident: 23/04/2019.

I had booked a KLM /Jet airways flight from Munich to Bangalore and return on 24th May 2019 and 9th June 2019 respectively.
I was asked by Jet airways to cancel the flight onward and backward journey as Jet airways is cancelling all the flights and I will get my refund back.

Msg received from JetAir:

"Dear Guest, we regret to...

Respected sir/Medam

My name is Shaik Mahammad Yasin I purchased ticket from your App goibibo
My flight ticket timing is July-1-2021 but dua to covid -19 now I don't like to go India, I have plan to go later, please open my ticket ( VISTARA ) PNR no - SRD 446.
E ticket no - 228 - [protected] .
Waiting for your reply....

I have booked Malindo airlines flights from Denpasar Bali to Bangalore via Kuala Lumpur on 3rd May2020. But the flights got cancelled due to Covid19 lockdown. I have requested Goibibo and Malindo airlines for refund many times since April2020. As per communication with them, the case is with Goibibo. They haven't refunded amount even after 1year of complaining. I want full refund of my cancelled flight.
Booking id- GOMUPKGINT08DCA41778br...

I booked my flight on 3rd june 2020 from mumbai to lucknow but I got cancelled because of the tsunami and when asked for the refund they said the they don't have control over refund and it will be given by the vistara flight itself. today when I called vistara people they said that they have refunded the full amount but the amount which I got was 249 but my flight was for almost 7 thousand rupees. and now nobody from goibibo is picking up...

I had booked a flight in 2020(Feb), but due to this pandemic the flight got cancelled and they have credited my money in goibibo wallet in apr 2021, where I could use that money.
There's an option withdrawal to bank account nd I have done that on apr 16 2021, where they didn't ask my account details r anything else and when I am done with that I just got a msg like withdrawn to bank, I don't know to whom they have withdrawn .
So...

I was booked a bus ticket from Kadipur up to Delhi in the RS Yadav.

Ticket is not generated after amout deducted. No sms or email found regarding booking and also not showing any details on goibibo application. Tried to get information from your customer care via Twitter. They replied to refund the amount in 7- 10 days. So I booked again in the same bus and for the same seat.

Now they are saying that we send...

I had booked bus ticket from GoIbibo App. My journey date was 07/05/2021 from Jodhpur to Ahmedabad. I opted to buy the ticket with future offers i.e. Travel Passes/Coupons for future use for getting discount of Rs.50 and Rs.25 on ticket booking of Bus and Train respectively. I bought these Travel Passes / Coupons (6 coupons valid for 4 months) for which I paid Rs.99 instantly by adding with my booking for journey of 07/05/2021. I was charged...

I have booked my flight on FLEXI PLUS plan in Goibibo.
I have rescheduled my flight from 8th May to 2nd May and later from 2nd may to 3rd July.

I have received a refund of 1600 for the first time which I rescheduled from 8th May to 2rd May which is processed on 19th April 2021.

But the refund which was processed on 25th April 2021 I did not receive the refund yet.
But when I checked with indigo...

I had booked a flight for April 2020 through Goibibo which I had to cancel due to the pandemic.
I used the app in May 2021 to request that the money be transferred to my bank. It says that the refund request has been created and the money would be transferred in 7-10 business days. However, 7-10 business days have long gone but I have still not received my money. They don’t mention anything else after that and there seems to be no...

My mail id is [protected]@gmail.com, and when i lost my previous phone i had logged in using mobile number, now i would like to use my previous account to see my previous trips, and there is literally no way that i can login using my mail id, and also there is no customer support option in app or in website, there is no chat option except the chat bot which either gives info or gives contacts for the booking, i would like to either merge...

Hi,
This is to bring your attention that I haven’t received refund for three of my cancelled flight tickets .
It’s been quite a while and your customer service representatives have been equivocating the issue rather than giving a straight answer and doing the needful .
Please acknowledge my email and respond back at the earliest.
Best,
Dev Raj Kumar...