Ibibo Group / Goibibo Complaints & Reviews

I just have converted GoTribe coins for airport transfer. Now when i am trying to use the code it is showing invalid input.

my login is [protected]...

Hello ibibo.com,

I have opened mail account in ibibo.com (owais.[protected]@ibibo) to create facebook account.
Now i am not able to recover and login my facebook account as my password is incorrect and the recovery otp and password is being send on my ibibo mail id which is not available any more and can't be found.
Kindly help me to login my facebook account on priority basis as i don't want to loose my account.
It...

Not getting refund for cancellation of flight...

Sir,
I had booked my flight tickets with PNR No: B4NIRF and Q8QSRZ respectively. Also i had ensured the tickets using TRAWELLTAG COVER-MORE PLAN

I had to cancel my ticket because of the covid situation in the delhi. Despite of the fact that tickets were insured with the travel plan, i have not got the refund post cancellation.
Could you help me in this regard.

Thanks,
Dharmendra Singhbr...

Sir I have booked my flight ticket with pnr SEHJYB which got cancelled by IndiGo and I have cancelled the flight ticket with indigo site which they have refunded the money on[protected] But till date I have not received the amount in my account.
Kindly cancel my ticket and refund the amount in my account....

Why ibibo is cgarging convenience fees when indigo has cancelled the flight and has fully refunded the amount?As customers, we didnt opt for refund via the Goibibo but airlines only refunded via the booking agent So, when the consumer didnt ask for the services how can you charge convenience fees?I dont mind getting refund directly in my account via the airlines itself.This is fleecing the customer of their hard earned money....

I have a pending refund for a ticket book, it was for may 2020. i have been running after goibibo almost everyday and provided all the required details but still seems goibibo is not bothered to refund my money. as per their request i have shared my bank statement 10 times and they people stops reverting after that. i am not sure what needs to be done....

Dear sir / Mam,
This is vinay Rai from Guwahati I am your existing customer .
Sir I was trying to book a flight on 01.05.2021 from Guwahati to Patna in SpiceJet Which cost Rs 4295 something rupess .
Sir my concern is that they ticket was not booked but money was deducted from my account. After that I was talk to Axis Bank customer care service, they suggest me your money was transferred successful to the merchant Account...

Tried booking a flight from delhi to Hyderabad from GOIBIBO on 15th April 2021. Money deducted from my account but the ticket was not booked. There is no details provided by GOIBIBO regarding the unsuccessful transaction (i.e non booked ticket reference number, any transaction number of money deduction etc) in addition to this there is no direct contact option available to connect with GOIBIBO customer care representatives. Whenever trying...

Two transactions failed but amount debited 11533.97 each.
Transaction no.[protected] dated 24/04/2021...

An amount of Rs6731 was debited to our Union Bank account on 26.04.2021 with transaction ID[protected] which was paid to Ibibo Web Pvt Ltd for beneficiary Policybazaar.com. This payment has not been received by the beneficiary. Pl revert back the amount asap.....

With regards to my ticket with reference no. DMEJ3A, Indigo has cancelled my booking and has refunded an amount of rs 3562 to Ibibo group. Attached is the screenshot. But as per Goibibo the amount refundable is only rs 182. I want to know the reason of discrepancy...

GoAir has already made the payment for my flight booking with PNR: DETRUE in the month of January itself but GoIbibo has still not further processed that amount to my bank account. Nobody picks up their customer care numbers and the same with their customer care email....

Dear Sir,
Made a booking from Jharsuguda to Hyderbad with the booking id – GOFLDMTAND0813A[protected] for 03rd May 2021. I cancelled my booking on 12 April 2021 and requested for refund.

I was told to get a refund for INR 3869/- after reduction of all cancellations charges and I was told to get the amount in my bank account in 14 days time but now it has been 19 days and I haven’t got my refund. I tried to call &...

My flight timing is overlapping. Airline say to contact Goibibo for changes. But goibibo don't respond.y international flights is on 10th May.
Booking ID: GOFLIMTAFB[protected]
Pnr : KRRX99

I need urgent support from goibibo...

Hii,
This is Subodha Kant Panigrahy, recently I have traveled from Delhi to pakyong with my family as per attached flight ticket (PNR No. Y545TE)

During web checkin through your link provided in Apps. Many deducted five times due to technical issues and web checkin not completed. However, amount not credited yet.
Biggest problem is that we are not able to contact your customer care executive and the useless...

As per our discussion on XXXXXX3813, with reference to your email, we wish to inform you that we have taken your issue with our concern team in related with the foreclosed charges against Loan Account Number 400Exxxxx5474. And we have received confirmation from team that online Transaction Said Amount Not Received by Bajaj Finance Customer Paid to IBIBO Web Pvt Ltd, please refund my money payment transaction date is[protected] amount has...

I had booked flight for Kullu from Mumbai via Chandigarh (goibibo booking id GOMUPKG2306C[protected]. First flight was Mumbai-Chandigarh (Go Air/PNR no I86YUZ) and other one was Chandigarh-Kullu (Air India/ PNR no Y2965). Both filghts were cancelled due to lockdown due to COVID-19. I got refund for first flight by Go Air. However refund for second flight by Air India is pending ( E-ticket no 098-[protected]/85). I have tried to cantact goibibo...

My PNR is E2T1XL, I have received partial refund of Rs 5172 and the balance of Rs 8840 is pending from Goibibo's end, I also had words with GoAir, they said the refund was initiated and paid to Goibibo on 25th March 2021 from their end but the amount is not credited in my GoIbibo wallet nor my bank account, it's been more than a month now still the amount is not received. I have also trying to reach Goibibo's customer support but it can not...

MY PNR is E2T1XL, I have received partial refund amount of Rs 5172 and the balance refund of Rs 8840 is pending from Goibibo's end, I also had words with Go Air, they said the refund was initiated on 25th March 2021 from their end but the amount is not credited in my goibibo wallet, it's more then one month and till now the amount is not credited.

Please take the necessary action on this and do the needful as early as possible.br...