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Ibibo Group / Goibibo Complaints & Reviews

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Last updated May 2, 2024
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Ibibo Group / Goibibo Phone Numbers

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1800 208 1060
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1860 258 5858
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+91 92 1302 5552
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+91 12 4674 9000
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Ibibo Group / Goibibo Website

Ibibo Group / Goibibo Head Office Address

5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

Ibibo Group / Goibibo reviews & complaints page 52

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H
Hitesh Bhojwani
May 20, 2021
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Amount Deducted but Beneficiary didn't receive amount

Amount of Rs 5849.26 debited from the account for payment of Property bill flat no. C1/104 Madhav Srishti, Khadakpada, Kalyan 421301.
Request you to refund the amount, since beneficiary hasn't received the amount.

Regards,
Hitesh....
+1 photos
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S
Sourav Dil
May 20, 2021
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Refund related issue

Before lockdown i cut 3 train ticket through goibibo apps. But my ticket is cancelled for lockdown. Irctc is refund the money to goibibo but goibibo is not sent refund money in my account....
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A
Ajjaya Bharrati
May 20, 2021
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My airtel no recharge rs 598

Address:Delhi

Hi i recharged my no [protected] withh rs 598 from my union bank thru net banking. My no not recharged and last message was oops and there is deduction of 598 rs from my bank.my name ajay kumr bharti. Plz revert my payment....
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S
sahilsachdeva
May 19, 2021
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Payment deducted but showing not completed

Address:TARN TARAN-PUNJAB-152002

I sachdeva traders have tried to make payment of my fertilizers license on eagriservices.Punjab.Gov.In portal
i have tried twice to make payment
but every time payment has been deducted from mu account
but not deleiverd to destination and still not got any reversal
so i request here to please make an immidate reversal...
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J
joseph sisco
May 19, 2021
Mar 19, 2022
This thread was updated on Mar 19, 2022
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Refund not given by unfair means

Address:Goibibo web private limited, 4th floor, pearl towers, plot No 51, sector 32, Gurgaon,Haryana -122002

Due to Covid pandemic I was given refund for cancelation of two flights by the respective airlines for tickets booked through goibibo app.
Goibibo had updated the first refund which I had used up to buy a ticket and had completed the travel on 8 Feb 2021.
I was given the second refund on March 23, 2021 and shockingly Goibibo has adjusted the refund with my ticked purchased on Feb 8.
I had sent several mails and have...
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D
Deelip631481
May 18, 2021
May 18, 2021
This thread was updated on May 18, 2021
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Refund amount and communication issue

Dear All
I am deelip Kumar from Oman Muscat i book my ticket and i want re schedule but no one responce my call

Please Contact me
[protected]@yahoo.com
[protected]@jobbook.ph

contact [protected]

Oman Muscat[protected]

Thanks
deelip...
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S
st123
May 18, 2021
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Refund and false advertising

In March last year, flights were cancelled all across India. The airline (Air India) agreed to refund the money. They returned it to the Ibibo Group. The Ibibo Group however, are not refunding the money and are trying to delay any sort of conclusion to the issue.

Additionally, they are falsely advertising. On their website, they accept international numbers for booking the flight, but they only accept Indian numbers for entering...
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M
mukeshchaudhary1983
May 18, 2021
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Flight Cancel Refund Amount Not Received

My pnr - e3n1qi go air from delhi to nagpur
bookig date: 23/june/2020

i booked flight through go ibibo, later flight got cancelled and as i contacted with go air, they informed that they refunded the amount to go ibibo in march 2021.

I tried to contact go ibibo but i did not got any response, calls not connected and no data showing on thier apps.

Please do needful as soon as possible.br...
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There is email confirming refund is processed and deposited into account, but no money deposited.
Flight Booking id GOFLDMTA2BCF[protected]...
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N
Namita Bhatt
May 18, 2021
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Seat selection

Why all seats are paid one ? In other apps we have options for either free seats or auto selection. The app is worst need multiple clicks to go forward...
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D
dhruvdhariya
May 17, 2021
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Refund status pls

Dear Sir /Mam,

Kindly help me and provide complete and satisfactory solution on refund of my bookings .

Flight Details ---Rajkot to New Delhi (Spice Jet)
Customer name -Arvind kumar
Mobile no-[protected].
Dated --6th May 2021

Dear sir, i have called Airline customer care they said they have fully refunded the amount to travel agency (Goibibo), why you people are not initiating...
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Address:2, Maganlal Park, Near Ranip Police station, Beside Tree House, Radhaswami Road

Due to covid, My port blair to ahmedabad flight cancelled by government and indigo credited refund amount to goibibo on October 2020 but still i am not received my amount in my Bank or goibibo account.

Goibibo mention in site, amount credited but mention wrong details on site and all customer service are close since last one year.

i want to get amount in my bank account or goibibo account asap.

Flight:...
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P
Padma29
from Delhi, Delhi
May 16, 2021
May 17, 2021
This thread was updated on May 17, 2021
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Refund for Flight cancelled by airlines

Address:A302, Annapurna Villa, indralok phase 6, bhayander east

Dear Sir,
It's been a long time refund request raised still there is no update from goibibo side. Not even able to get connected to customer service. What is the status of my refund ? Why it is still pending? Why airline not yet approved? Flight is cancelled by Airlines only . We are suffering because of that.

goibibo and spicejet together harassing customers by not paying refunds not even connecting then about the...
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D
Dhruv7795
May 15, 2021
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GoSafe cab never showed up

Hello Team,

This is regarding my travel booking corresponding to id GOFLMT[protected].
I booked my ticket from Chennai to Delhi and along with that, paid for a cab via Gosafe. It was prepaid and the information showed that i would get the cab hassle free on airport.
After the booking, app showed only my ticket booking and cab showed
"Visit after 30 min".
The status stayed same even after I...
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P
Priya sablok
May 15, 2021
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Refund of PNR SEHJYB

Sir my booking id is GOFLDSBI_BANKd593d83 with PNR SEHJYB which is already cancelled by IndiGo and refund of rs 8904 is done by them on[protected].
But the same amount is pending with u till date and I have not received any amount in my account.
Kindly refund the amount immediately...
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G
gala family
May 14, 2021
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Refund amateri

Have cancelled tickets in jDec 2020.After writing email regarding refund., no refund is initiated.....
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B
bolisetty srujana
May 14, 2021
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Refund for booking ID:GOFLDMTAND006B6161734843

Booking reference ID: GOFLDMTAND006B[protected].
For seat section on 16th April 2021, goibibo has debited amount of 200 twice from my account, still amount seat selection couldn't happen and I had to confirm my seat via indigo again.
Still goibibo is not refunding the amount of 200 which debited and seat selection hasn't been made....
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R
Ravindra Nathan
from Delhi, Delhi
May 12, 2021
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GoIbibo profiteering amid a crisis of Mankind

Address:Gurgaon

This has reference to my Booking ID: GOFLDIOSCF[protected]. The flights were not operational due to the Covid 19 worldwide pandemic. Airline permitted a credit shell without charging any amount. However, the situation seems to be continuing, and till now I could not use the credit shell.

At last, I submitted a claim for a refund and surprisingly Goibibo is charging a Convenience Fee of ₹ 920. GoIbibo profiteering amid a...
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L
Liyakath77
May 12, 2021
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Agent Number in Chennai

We want to attach our property to GOIBIBO.

Our property is in Chennai.

Any agent available in Chennai for direct contact please.

If you provide any number and agent will help us to join with you.

Our number is [protected].

Please ask the agent to contact this number.

Thanking you....
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S
Sooraj07
May 9, 2021
May 12, 2021
This thread was updated on May 12, 2021
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Refund amount not getting

On April 26, For my uncle, coc to pune flight ticket booking through goibibo site, but within 1 hours I had canceled this ticket.yet cancelation fund is not refund.
Ticket PNR YKLB3Z
Name.C C Anil Kumar
Payment mode: HDFC Credit Card

Thanks&Regards
Sooraj Sundar...
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