Ibibo Group / Goibibo Complaints & Reviews

My PNR is E2T1XL, I have received partial refund of Rs 5172 and the balance of Rs 8840 is pending from Goibibo's end, I also had words with GoAir, they said the refund was initiated and paid to Goibibo on 25th March 2021 from their end but the amount is not credited in my GoIbibo wallet nor my bank account, it's been more than a month now still the amount is not received. I have also trying to reach Goibibo's customer support but it can not...

MY PNR is E2T1XL, I have received partial refund amount of Rs 5172 and the balance refund of Rs 8840 is pending from Goibibo's end, I also had words with Go Air, they said the refund was initiated on 25th March 2021 from their end but the amount is not credited in my goibibo wallet, it's more then one month and till now the amount is not credited.

Please take the necessary action on this and do the needful as early as possible.br...

Dear sir,

i have booked flight ticket from BOM to GOP Date 01/05/2021 Time 12:45. my payment debit in my account 5939/- but ticket not confirmed. Please refund my amount ....

Bus was cancelled by operator, , , no refund yet and not able to contact goibibo customer care...

Sir
I have paid my ward school fees online on 23/4/21 amounting Rs 12638.60 including Ibibo service charges with ref id[protected] but till date the aforesaid amount is not credited in beneficiaries account.
Do the needful
Regards
Avkash Jain
Advocate
M-[protected]...

Our flight got canceled by the airline and we have requested a refund. Goibibo says they have refunded but I haven't received any refund in my bank account. I have contacted the bank and they suggested contacting Goibibo support. After so many tries contacting them via their app, web, and call, I'm unable to connect since the refund status is a success from their side.
Requesting Goibio to look into this issue and provide me with...

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Above 4 booking are hotel booking which I asked goibibo team to coordinate with hotel for refund. This booking are of June 2020 but due to lockdown I ammended booking date to June 2021. But still country is not open for tourism and won't be till jun-july. So we request team to go ahead with refund process. I raise this concern on 28 march 2021 and it been...

Hello I booked a flight ticket from Bangalore to Goa and it was cancelled by airlines and airlines agreed to refund me the full amount but Goibibo charged me convenience fee and they charged me 2000 for a cancelled ticket. Goibibo is cheating the customers like anything and they don't even a proper customer care or contact number. Very worst service and I need my full money to be refunded immediately.

Kindly contact me [protected]...

Airline cancelled the flight and Goibibo has received the refund from airline. But Goibibo is not sending the cash amount to my bank account from which I made the transaction. The status shows that the money has refunded to my SBI account on Goibibo app but there is no such transaction. Refund my money asap. It was my biggest mistake that I booked tickets from Goibibo. I request everyone on never to book tickets from Goibibo. Goibibo is complete...

Reference No.[protected] is refund request I made to the company they send me a voucher with a value that is less than the amount I paid replied to them saying I did not was the voucher but they never came back to me. Kindly note that i have already called several times with no solution.

27 August 2020
Reference No.[protected] : EMD has been issued//AMDO3695X
Dear Mr. Maisila,

Greeting...

I received message that my ticket has been cancelled and refund is in progress.
I checked status on Goibibo website; Website is showing refund has been processed on 19th Apr 2021 and refund money (i.e. Rs. 53744/-) is transferred to Wallet and it should be reflecting fund balance in wallet account instantly.
But to my surprise, wallet (i.e. goCash) balance is still showing zero.
I had received WhatsApp message stating...

Hi,

My booking PNR number is MGMCMS
Goibibo ID is GOFLIIOS8CCBC[protected]

A refund of INR16838 was initiated by Indigo airlines in July2020 to Goibibo.
Despite several emails, phone calls, chats and tweets my issue has not been addressed.
There is no way I am able to speak to an actual person as all their support system is automated....

Indigo flight tickets booked through GOIBIBO for the following trips for 2 persons were cancelled by me:
Chennai to Delhi on 10.04.21 - PNR FHB4XF
Delhi to Chennai on 14.04.21 - PNR SNSDTQ

Even after many days the refund has not been received in my account.

When I tried to contact customer care the communication line is always busy 24 X 7 - and am unable to contact at all.

PLEASE...

Dear Team, I had done booking through GoIbibo last year for Spicejet Air Travel but due to Covid issue I could not use it .
Spicejet have initiated the refund to Go Ibibo on 14th Apr 2021 which ultimately to be transferred to my account .
please confirm when and how will I receive my refund amount as I am not receiving any revert from GoIbibo as all their Phones and mail I'd are kept on Auto revert which doesn't solve my refund...

I made payment for domestic airline ticket dated 09.04 21 at 22:35. But due to some technical issues the ticket did not generated by your end. The payment has been deducted from my account and not refunded till date. I talk to bank and I am told that the payment is successful to the merchents account. The copy of bank mail is enclosed. I request you please refund the payment.
Thanks

Best regards from AB qayom khan...

Dear sir,

i have a payment request from CSB BANK LIMITED Invoice ID: [protected] against opening an new NRO account (for initiating first payment), which iam coordinating with the bank manger . the payment was done from my union bank for india account and payment was successful ( payment reference id[protected] of IBIBO ) . amount was debited from my account and the neither the payment is received by the beneficiary who...

At 10:24 AM on 12th April 2021 the payment of ₹8066/-(Eight thousand sixty six deduducted from my MobiKwik account for hotel booking (Royal Park 13th to 16th Apr at Chandigarh) but neither booking confirmation received by me nor amount was refunded. Please arrange to refund the amount.
My details
Name : Sanjay Kumar Samdarshi
GoIbibo Regd Phone - [protected]
MobiKwik regd Phone - [protected]

Order...

Dear Sir / Madam,

I am writing to you to raise an issue about: Flights

The issue that I have experienced was:
I made a flight booking to USA on Jan 7, 2020 for travel on Apr 01, 2020. But due to COVID19 the flight was cancelled and I requested a refund for the same. I checked with Qatar Airways they informed me that the refund was already sent to goibibo.com. So when I raised the refund request, goibibo.com...

I booked my fight to Bali last year around February 2020..

Refund against PNR’s JLR3Z & EI5WGJ in the name of Qunicy Monsorate & PNR Y6Q55 & YFNY3S in the name Marionelle Fernandes

Due to the Pandemic the fights were cancelled since they were not operational and they were not traveling.
I spoke to Air india and they said that they have already initiated the refun! d but Goibibo does not seem to reply...

We had booked our fight tickets from Mumbai to Nagpur on 6th April of GOAir and Nagpur to Mumbai on 8th April of IndiGo airlines through GOIBIBO. The GOAir flight was cancelled and hence we cancelled our return tickets too. Both the airlines have immediately returned our money as per their policies and sent us cancelled invoices. Surprisingly only one refund amount i.e. of GoAIR is appearing in GoCash. Secondly we had called the agent of...