Ibibo Group / Goibibo Complaints & Reviews

Payment done for the flight ticket booking from AMD to COK on 22nd April, but ticket confirmation not received and no update regarding my paid money. No booking ID is received, so no help is getting online with the help of the mobile application. Need an immediate solution.
Herewith attaching the proof for the payment done....

Hello,
This is Aegalaivan.
I have booked my ticket on dec 09 2019 .
Travel date April 05 to April 15 2020.

Due to COVID flight is cancelled. As per government announcement need to refund customer money.

Nearly one year over they are not ready to refund my money.

No customer service no mail reply .
Not responding for mail.
No customer care service .
br...

I had done the hotel booking at Hyderabad in GIS SELECT BANJARA HILLS, MONEY GOT DEDUCTED BUT BOOKING WAS NOT MADE BY IBIBO.SO I REQUEST IBIBO TO GET MY 1649 RS REFUNDED
BOOKING DATE 15 APRIL, 2021...

I booked a flight on 1st feb 2021.The company cancelled the flight due to lockdown but i did not received the refund.Their is no way to contact goibibo direct .I tried contacting through mail, facebook and call but I did not received any proper response .My booking ID NSGCEJIUA.PRN CEJIUA....

I booked the ticket as a guest through goibibo on 1st Feb 2021.As the flight canceled due to lockdown.Now I'm trying to contact goibibo through mail, Facebook and call no reponse. My booking ID NSGCEJIUA and Prn CEJIUA....

Hi,

I have made a payment of 70000 inr to my merchant on 7th April 2021, During the payment it was redirected to ibibo web pvt Ltd gateway and the payment success. But my merchant not received the payment and it is not refunded to my bank account also. Initially I thought will be refunded, now I ma getting scared as it is 11 days already. Attaching the screenshot for your reference. Please resolve ASAP....

My flight was cancelled directly from the airline on 2nd March and same amount was refunded to goibibo on the same day. Since then I am reaching out to goibibo for my own money but not getting the same. I got a mail on 25th march for refund but then again it is 20 days since I am waiting. Attaching same in mail.

I am loosing my patience as it is almost now close to 45 days and even after so many complaints there is no resolution.br...

To file a Goibibo customer care number at[protected] or reach on the toll-free number at and . Alternatively, drop in an email at [protected]@goibibo.com to address your concerns....

To file a refund/other service-related queries, call Goibibo customer care number at[protected] or reach on the toll-free number at and . Alternatively, drop in an email at [protected]@goibibo.com to address your concerns....

I booked hotel name lake view inn shillong on 9th april through goibibo, but when i go to hotel, hotel was under maintainance, they gave a other property. i went to other property name alpine continental but hotelier was rejected my booking for unavailablity of covid certificate, i booked the lakeview inn because of this reason last time i stayed in lakeview inn without covid certificate thats why i booked the hotel this time. I complainted...

With reference to the transaction number[protected]transfered to IBIBO web services) dated 16.02.2021 time 12:13 pm received through sms from the bank, I have filled the application form for DDA and made a payment of rs. 200000 through DDA website via HDFC bank payment gateway. The mode of payment was Internet banking. The application amount of rs. 2 lakh was debited from my account. but the payment is showing failure on DDA website application...

I transferred amount to iciciprulife insurance from my union bank account on 14th april 2021 around 2:00pm. The amount was deducted from my bank with transcation id[protected] after that it came back to payu page. The receiver is saying the amount is not received. Please refund the amount to my bank as the amount is very considerable. I tried to call IBIBO group but none of the number are active...

Flight tickets not booked but payment deducted. Transaction for INR|10447.0 to IBIBO WEB PVT LTD has been completed successfully with reference id[protected].- from my Union Bank of India. So please refund my amount asap....

Daer Sirsa
I FILL CDLU UNIVERSITY REAPPEAR FORM AND FEE PAYMENT 1750/- DEDUCTED MY ACCOUNT BUT NOT CONFIRMED so plz refund payment my account or confirm form fee in university thanks Payment order No.[protected] Transaction no S14271484 Reference id[protected] UTR No. S1945338 date[protected]...

I am paying my property tax amount of Rs.3, 590/- through Union bank of India net banking mode vide ref.no.[protected] on 12.04.2021.But the amount was wrongly credited to IBIBO web p ltd a/c instead of Coimbatore corporation a/c.Kindly check your a/c and arrange re fund of Rs.3, 590/- being wrongly paid to your a/c.

my maid id:[protected]@gmail.com
Mobile no:[protected]...

On 9th April I had booked ticket for Chennai to Kanyakumari worth Rs 1050, and Kanyakum, ari to Poducheri rs, 680 ( for 10th January bus ticket booking ) from their online website . Both of the amount got debited, so I had raised a complaint to the website of IBI BO group website someone called from ibibo group, she said, the group consist of red bus and goibibibo both the sites, but she said my registered number nor the mail id is registered...

I booked train ticket to travel from tirupati to vizinagram on 26th December 2020 . But train was diverted, so I am unable to travel . I filed tdr on goibibo But no refund credit to account yet. Please refund the amount ....

Hello,
My name is Mehul Rathore.
I was paying fee for cousin sister to Medicap's International School on 12th Feb 2021 through net banking from the union bank of India . but the transaction has failed and amount deducted from the account Rs - 14, 400. as i raised the complaint and was waiting for the amount to be back in my account but did not get the money. as I was being late to
pay to the fee so again I made transection...

After a very long persuasion I was givwn refund for airlines canceling air service during Covid in March-April 2020. The refund for two travel bookings was given in two separate instalments. However to my shock the go cash wallet has only rs 512 balance whereas I was refunded rs 2950. On checking I found out that the deducted amount of Rs 2348 (which actually was my 1st refund amount for airlines cancelation of ticket) has been adjusted with...

Dated 08/04/2021 i am paid payment rs.6, 624/- to policy bazar via link. and then i am make payment successfully and i am received sms from bank payment successful but beneficiary bank account did't received it, in there system shows Session out and TXN_FAILURE. in my bank account statement shows Transaction for INR 6624.00 to IBIBO WEB PVT LTD has been completed successfully with reference id[protected]. i am request to refund my amount as...