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Ibibo Group / Goibibo Complaints & Reviews

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Last updated May 2, 2024
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Ibibo Group / Goibibo Phone Numbers

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1800 208 1060
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344
1860 258 5858
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238
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+91 92 1302 5552
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+91 12 4674 9000
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Ibibo Group / Goibibo Website

Ibibo Group / Goibibo Head Office Address

5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

Ibibo Group / Goibibo reviews & complaints page 57

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S
sandeep271592
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Goibibo fraud

I booked a flight before covid 19 and my ticket was cancelled due to covid now after several followups spice jet is ready to refund my money as per DGCA guide line but GOIBIO is not refunding my amount and not even responding to my queries over mail.I will file a case in consumer forum if thigs keep on going like this....
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D
Dr Sanjeeb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but no booking generated

I had done payment through SBI Internet banking for booking flight tickets, but inspite the bank showing succesful debit of transaction, no booking ID was generated..
Please refund me my amount.....
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R
ramning
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Amount debited not refunded

Amount is debited while making payment to City Corporation Belgaum Property Tax. The Transaction failed on 15.03.2021 Rs.1998/-

"Transaction for INR|1998.0 to IBIBO WEB PVT LTD has been completed successfully with reference id[protected]."

Received above SMS.

I wrote to Union Bank of India, RPD Campus Branch. They are unable.

Kindly do the needful

Thanking you, br...
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R
Rahulsinghania2021
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Refund not received for the last 6 months

Website:www.goibibo.com

Booking ID - GOFLIF8B[protected] Spice Jet informed us that they have given the refund to Goibibo. I wrote several emails to Goibibo to return the money but no response nor their customer care number is working

Booking ID - GOFLIE8B[protected] Air India nformed us that they have given the refund to Goibibo. I wrote several emails to Goibibo to return the money but no response nor their customer care number is working....
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S
Sarang Wazarkar
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Payment not received by Manappuram

Transaction successful by union bank ID[protected]...but not received at Manappuram....
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R
Rohanskr
Mar 20, 2022
This thread was updated on Mar 20, 2022
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Payment deducted but booking failed.

Address:Chembur.

23/03/2020 was trying booking through phne app. Payment deducted for RS/- 3864. Still not received. Have been mailing n trying to contact Goibibo but unsuccessful. Please provide solution n a contact number where customer can reach u. Be professional. [protected] where u can reach me... Phne number used at the time of booking [protected]. Email - ryan.[protected]@gmail.com....
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A
Ajneesh Arora
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Amount Debit On My Account

Address:H NO 2077 ST NO 3 KULDEEP NAGAR BASTI MANI SINGH
Website:AADHAR CARD/ IBIBO WEB PVT LTD

Hello On The Date Of 27/03/2021 I am Ordered To Pvc Aadhar card . For This Card Payment Debit On My Account On The Rs.50/- But Today When i Check Status On My Card Then Say That payment Status has Failed But Yet Not Amount Credit On My Account. PleaseS Help...
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G
Geetha21
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount got debited from my account

Hi

I made an online order through firstcry website on 25.03.2020. The amount 4534.29 rupees got debited from my account and after sometime I received an email from firstcry website that my order got canceled. I contacted the customer support regarding this issue after 48 hours (as this is the waiting time to get a refund) and they stated that the "the above amount is not received by Firstcry" and asked me to contact the respected...
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I ve booked bus from bangalore to tadepalligudem, that bus got broke down near kolar, Karnataka, trying to reach goibibo for refund amount, sadly they dont have better customer service chat or number like swiggy does. and their 24x7 customer service is just a link that never works.

i used to be regular Goibibo user, seems i have to find a better alternative for bookings that who provide service, atleast who can afford a customer...
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P
Pallavi J K
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Refund of Cancelled Trips

Kindly confirm the refund status for the following PNR numbers

KMFQGA
ZD5SMB

Looking forward an early response

Dr.Pallavi J Kapooria
+91 [protected]...
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A
Arpita1910
from Mumbai, Maharashtra
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Refund not initiated by fraud Goibibo

I had a booking for 2 days at Nikita residency Goa .Which was refundable on go Ibibo.Its status is the same since cancellation.I am not getting any update on my money.When will I get my refund.They do not have any customer support at all.who can return my money.My cancellation id is HTAZY3KKL31.While cancellation it showed free cancellation until 28 March but now it shows your booking was not refundable .There are clearly eating up peoples...
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I had booked two flight tickets for my mom with PNRs ZQJJ7E and WIMY6M for travel during which lockdown happened. The airline Indigo claims to have sent the complete refund to gobibo which is the travel agent through which the ticket was booked on kotak app with which goibibo has tie up with.

I have neither received any credit shell nor any refund upto date ....
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S
sumitkudesia2001
from Solapur, Maharashtra
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Bus Journey

Website:goibibo.com

I booked a bus journey online through goibibo.com for a bus from Bengaluru to Coimbatore. However, when I reached the tour operators office, i was told that the journey has been cancelled and I shall receive a refund from goibibo.com.

I have not received the refund till now. The journey is showing as completed in the website. The customer service number does not have any option to raise a complaint.

They are...
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I
Issac Paul
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Online Fraud

Address:MANNARAPRAYIL H, Pothanicad PO, Ernakulam, Kerala., Near Panchayath office

Plan. They have asked to make payment online through there portal. Payment of Rs.50000/- where debited from my account, but when I checked payment way made to IBIBO WEB PVT LTD. ICICI PRUDENTIAL claim they have not the payment yet.

Transaction for INR|50000.0 to IBIBO WEB PVT LTD has been completed successfully with reference id[protected]....
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S
Sumit1234567890
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Refund of Air Ticket booked in covid time

Dear /Sir,

Last year i have booked air ticket with them of go air, but due to lockdown that was cancelled, In march 2020 goair refunded my money to go ibibo. But they are not refunding my money. they are non contactable. I request to take proper legal action against them. I am attaching the cancellation invoice for your reference....
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S
Sarvepalle Gayathri
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Refund for cancelled flights

My flights of PNR CFCI3X and UHUYNH got cancelled last year in Mar 2020. To this extent, Credit Shell is available, but non-stop Spice jet flights are not available for same journey to make use of my credit shell. Therefore, I request for a refund to my bank account. Please do needful....
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I have made payment through net banking
Reference no.[protected] on 26/3/21
The amount of sum 45611 is debited by Union bank account and credited to ibibo pvt Ltd but not received by my Institute IPS academy indore India
Please solve my problem...
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I have made internet banking payment from union bank the amount is deducted from my account but not received by the Institute
Reference no.[protected]...
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I have booked a flight ticket from goa-hubili, and I have paid through amazon pay app the upi payment is successful but after entering in goibibo app it have show that the transaction have been failed.After that I have checked in goibibo app there no bookings in mytrips.After that I have booked another ticket....
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M
Moina Gadot
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I want GST price breakdown

I want a GST price breakdown for my booking ID- GOFLDMTB22D[protected], PNR number- KEY8UD.

For passenger aastha Kaushik only to submit in office for reimbursement. Originally the booking was made for two people but I want only single person price breakdown.

Please I've contacted SpiceJet also several times but they say because of special fare booking price breakdown information is not available to them.
br...
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