Ibibo Group / Goibibo Complaints & Reviews

On 17/02/2021 I paid Rs. 2199/- on Mcafee India website for renewal of Mcafee anti virus software, through netbanking. The amount debited to my Union Bank of India account under Ref. no[protected].
Upon enquiry with Mcafee they confirmed non receipt of payment. While the bank shows payment to IBIBO WEB Pvt Ltd. It is surprising that there is no direct contact no. or email address of Ibibo Web Pvt Ltd. for redressal of these kinds of...

I booked a flight from Bengaluru to Kolkata on the 5th of February. The airlines cancelled the operation. The flight was booked as a part of a round trip and there was a discount of 1025 rupees from both the flights.
Instead of generating me the refund for the flight value and convenience fee, the entire discount has been subtracted from only one flight fare. They have subtracted the total discount fare from only one single flight....

As my hotel booking id is HTLTE7T5ZJ a
S my money is not refunded by Goibibo from last 20 days there refund is in process aur other problems I have share my account statement and no response from there side as my amount of rs 16073 not initiated creating mental harassment...

I had done Booking ID - HTLD2Z5VWX, a hotel(hornbill resort) in Kanha. However the hotel didn't allow us to stay stating that they don't have a tie up with goibibo. The hotel had itself cancelled the booking.

However till date i had not got my refund...

I want to delete my account and delete/disable my number from their SMS service/advertisements. I checked the app and web page and couldn't find any option to delete.

All I could find was this : https://support.goibibo.com/support/solutions/articles/[protected]-how-can-i-delete-my-account-

'Can't delete my account'?? I don't need it and don't want you to keep/sell my data.

There is no option to...

Hello team,

I made a booking via ibibo for goa round trip for arrival 9th september 2020 with pnr - yszdn and departure from goa on 13th september 2020 with pnr - yszfr as lock down got implemented at that time the tickets have been cancelled by air india. Now i want to travel on 29th march till 1st april and i contacted air india, but they refused that my tickets cannot be booked on same fare which have been booked on september...

Sir,
This is regarding my payment of Property Tax done to PANVEL MUNICIPAL CORPORATION, through a payment link provided by the Corporations website, with details as per received from my bank as under,
Date - 25/01/2021
Payment from - UNION BANK OF INDIA - KARJAT
Amt - 23, 535/-
Beneficiary Nick Name - IBIBO WEB PVT LTD
Ref. ID[protected]
utr no. - [protected]
Transaction Status...

Hi,
My bookin ID is TRNAFTKTI43J7I and
I have cancelled my train tickets from varanasi to pune for 22nd Feb and some of the refund amount was expected to come into my bank account and some in my wallet. In my bank account I got the refund instantly but for my wallet I haven't got any refund yet. Please check it ASAP....

I had a train ticket booking through goibibo. booking was failed but amount debited from my bank account. they promised amount will be credited in 5 to 7 days.i made a booking on 14/02/2021.still i cant get my refund amount.they don't have proper customer care service....

Hi Team,

It would be 1 year since the booking of the flight that was done for March 25, 2020. Flight got canceled due to COVID-19 but my money has not been refunded yet.
There is no helpline number of goibibo, just they keep on increasing date of resolution. My money was supposed to get refund on May, 2020 then extended to Aug 2020 then Dec 2020 & now again extended to April 2021. Please, help with these....

GOFLDMTANDEAF3B[protected]_76308481
Money deducted but ticket not booked.
7days pass away....

Hi,

I have made a IRCTC booking of worth Rs.4749 but due to tineout issue my booking has been cancelled.

I got a measage from goIbibo that my payment is safe and booking is cancelled.

But I have only recieved a refund of amount Rs.159 instead of Rs.4749

Here is my booking id: TRNAFVYTTY2XOT

Booking Mob no.[protected]

i request you to please get back...

Dear team

I have made this booking and it has been cancelled from your side and I make a payment of rs 3808 against which I am getting the refund of rs 143 only ... what is the reason behind that

CANCELLATION IS DONE FROM YOUR SIDE

Message from goibibo

Dear Atul jain,

We regret the failure of your Rail booking id TRNM1L6EYC6N57 after the successful payment of Rs...

I am a regular user of Goibibo since past many years. I have booked a train ticket on 11.02.2021 vide booking ID-TRNIFVRZ3AYFXW but the booking failed and the amount that got debited to my account was RS.3, 467.00. Subsequently I have initiated a refund but to my utter surprise the amount that got credited back to my account on 16.02.2021 was only RS.137.00.

I would therefore like to request you to kindly refund the remaining...

Hi Team,

With reference to the Booking Id :TRNAFVV5F527GS ; passenger name: Faiza Hassan

My process of booking train ticket failed .however the transaction of the amount of ₹1441 was done.

I recieved message regarding same that the amount of ₹101 will be refunded which is not acceptable.

I need a complete refund .

I am.attaching a screenshot of the same for...

Hi Team,

With reference to the Booking Id :TRNAFVV5F527GS ; passenger name: Faiza Hassan

My process of booking train ticket failed .however the transaction of the amount of ₹1441 was done.

I recieved message regarding same that the amount of ₹101 will be refunded which is not acceptable.

I need a complete refund .

I am.attaching a screenshot of the same for...

I had booked to and fro tickets from Bengaluru-bali (Air Asia and malindo air) in the month january 2020 for April-May 2020(covid times) for 2 people. Tried contacting goibibo multiple times through call but nothing would connect. They don't talk to customers at all. They just have automatic reply to chat with Gia(bot) which is o[censored]tter waste and I did not get any correct info about the refund. I have raised multiple complaints and recently...

My flights with booking ID GOFLDAND80CD[protected] were cancelled due to Covid-19. Refund was paid by respective airline, Indigo to Goibibo in October 2020. The refund of the tickets from Goibibo is not yet credited. I received a mail from Goibibo on 13th January saying the refund is initiated and will reflect in 3-5 days. But the refund is not yet received even after 1 month. The amount is 17196 rupees. Please find attached the screenshots....

Hi, I booked air India express flight - IX 013 from coimbatore to Delhi for 15th December, 2020.

Booking ID is GOFLDMTANDED0C[protected]. Amount Charged INR 15584.0.

The flight was cancelled and the airlines informed that the money will be refunded back to the source of payment.

The money was refunded to me in the form of gocash+, which is definitely not the original source of payment.
br...

I have booked the flight ticket for Goair airlines with PNR UE5UGX for 26th March 2020, due to Covid 19, all flights were cancelled and but I didnt got the refund.
Then in December I called Goair airlines for the same. They processed the payment to Goibibo on 16th Dec 2020 but Go-ibibo didn't credited the amount to card through which it was booked though in a sent mail they stated they have credited to account on 22nd Dec 2020 and...