Ibibo Group / Goibibo Complaints & Reviews

Respected sir,
my ticket was cancelled and i am waiting for my refund since 10 months, whenever i message goibibo through messenger there is no proper response from them please help me with the refund status...

My booking id:-GOFLI62A0B[protected]...

Hello, I have round trip of 2 diff diff place : Round Trip FlightBooking ID - GOFLDMTD190A[protected]

Round Trip FlightBooking ID - GOFLD1A2E[protected]

Which is canceled by gov or airlines due to COVID-19 I tried to use shell credit for same flight but again I got failed and have to use amount to booked a new ticket I can't use she'll credit or i cant find to check shell credit and still not get refunded that...

Dear goibibo,
I had try book this hotel (oyo flagship 30720) on 29/12/20 through goibibo,
the fund also got transferred through Google pay Inr. 1108/, But hotel not confirm. till now I didn't get any information from Goibibo
So please refund my amount Rs.1108/ asap.
Date 29/12/2020
Goibibo confirmation no: HTL39ZUGB5
Google transaction id: CICAgkCTzvP2Jw
UPI Transaction id:[protected]br...

Goibibo M-Ticket
Hyderabad - Tada
Payment ID - -
PNR - TS[protected]GSAC/214766/STT - 124
Travels - Sri Tulasi Tours and Travels
Bus Type - A/C Seater / Sleeper (2+1)
D.O.J[protected]
Dep. Time - 21:30 hrs
Seat No - 3W
Boarding Pt - Dilsuknagar
Add - Dilsuknagar
Contact - [protected]
It is more than two weeks now that refund is forth coming.br...

After rescheduling the ticket the transaction amount of 3825 INR has been cut twice and the amount has not been credited back to the bank account.

Please credit back the amount at the earliest.

The transaction was done on December 25th 2020 for a reschedule.

The two transactions were done at 20:12 hours and 20:20 hours respectively

Traveller Details:

Yogesh Chandra...

The Flight Was Cancelled Due To National Lockdown. Despite Having Purchased 'Cancellation Protection' From Goibibo, They Refused To Refund Stating The Flight Company (GoAir) Was Not Refunding The INR2100 Paid As Flight Cost. I Went Directly To GoAir Who Processed Their Refund To Goibibo.

Goibibo Refused To Pass That Refund On To Me In Actual Money. Instead Of Reversing The INR2724 Transaction, They Have Put 1700 Points In GoCash...

Hello,

I had booked a flight in May-20 between Abu-Dhabi to Mumbai and return, But it was cancelled by Airlines due to Covid. I did multiple follow up with airlines to get the refund since GoIbibo had no control over it. But in Dec-20 airline refunded my amount to Goibibo which they had in terms of GoCash+. I had a request for transferring that GoCash into my Personal Account. The amount was deducted form my GoCash, But it...

Booking ID GOFLDAND1A[protected]

1.06-Oct-2020
My booking has been cancelled by Goibibo

2.07-Oct-2020
A refund amount of Rs.7849 had been credited as Gocash+ Balance.

3.14-Nov-2020[Query raised (Ticket no.[protected] regarding my refund status through COVID-19 support web form]
I have used my father's SBI account Debit card for payment during the time of booking.
But,...

I used your platform on 6th January to book a ticket from Delhi to Toronto for 9th February.

I have booked my flight (Air India) from Delhi to Toronto for the journey on 9th Feb 2021 with a total amount of approximately Rs.61699, Unfortunately my money got deducted from my account and booking failed. I have no BOOKING ID, no REFERENCE NUMBER, and the chat support option keeps asking me for BOOKING ID.

I have...

Help desk : [protected]@goibibo.com...

Refer to subject booking. i have been two time debit against this single booking. and I have been following up since three week but there is no response.

this is very disappointing and very poor portal to relay on

regards
Ankush...

Hi Team,

My chennai-Nagpur flight got cancelled due to mis-connection, and I can see refund completed status at my goibibo account with number 77******55 but it is showing that refund has been made to account [protected]@dummymobemail.com.

This is not my account. I am not able to connect to any of goibibo support associate and even the chatbot or emails are not giving digestible answers. Its been 2 months I am...

I Booked Spicejet Return Flight Tickets From New Delhi To Bengalaru From Goibibo For April, 2020.
But Because Of Lockdown
Flights Got Cancelled
And Airlines Issued Credit Shell
Which Can Be Only Redeemed/Used
At Goibibo Only For Making Another Flight Booking.
But After Making Numerous Attempts
Am Unable To Do So.
There’s Always Some Error From There Side.
And After Calling Everry...

Hi,

I tried booking flight ticket from goibibo.
I initiated the ticket booking and then selected source and the destination.
After selecting the seat goibibo asked for the payment.
I did payment from phone pe UPI, but after that it doesn't automatically redirected to goibibo site.
My account debited with amount 4295 rs. But ticket details are not available in the app. Even I haven't received any...

Complained Earlier Regarding Medical Emergency But Still After 2-3Days We Are Not Getting Refund. The Booking Was For Goa For 3 January 2021 To 6 January 2021 For Two Persons With Goibibo ID - HTLWZV4SVR And PNR - [protected] Got The Call From Your Support Team On 29 December And She Told That We Will Discuss From Hotel And Let You Know. But Now No Call From Goibibo Side. Please Resolve And Refund As Soon As Possible...

Date of Travel - 25th Nov, 2020
Flight - G8 120
PNR - ZYDG3T
Booking ID - GOFLDMTA[protected]

I received a mail (attached herewith) 23rd Nov, 2020 saying that my flight got rescheduled to 21:35 hrs from Bangalore which was supposed to go in the morning 7:40 AM.

I called goibibo customer care to cancel the flight which has been accepted and later on i understand the fight got fully cancelled...

Dear Sir,

With reference to above captioned subject, i would like to inform you that i have booked a bus ticket from Vijayawada to Visakhapatnam on 28.12.2020.

The bus had scheduled at 2.30 am on 28.12.2020 at Svkdt Travels Shop No 37, Gayathri Towers Near Police Control Room, Governorpet, Vijayawada 2. As per schedule, we have reached the boarding point before 2.00 am on 28.12.2020 but unfortunately the bus...

Hi Sir/Mam,

I had booked flight tickets via goibibo and they were cancelled due to lockdown during pandemic. I can see the refund in the form of gocash+ in goibibo site and although it says that this can be fully withdrawn in Bank account which was used for transaction but it is not happening. There is no way to contact goibibo customer service. There is only a chat bot which is not at all useful.

Kindly look...

Not received the processed No Show Claim Amount.

PNR: OR78XE
Airline : Indigo
Booking Id: GOFLDMTAND395FC[protected]

Booked the flight through Goibibo, But didn't travel due to personal reasons.
Contacted Indigo regarding No show refund and confirmed the refund.
Refund is processed by Indigo to Goibibo but Goibibo not processed the amount to my account.

Unable to contact...

I was booking hotel at south gate residency Ernakulam through goibigo website on 1 January 2020, My booking not confirmed but amount got deducted. There is no proper customer care to connect my call to goibigo and there computerise customer care chat could not answering my query of refund.my Rs.2974 has been lost....