Ibibo Group / Goibibo Complaints & Reviews

I have received email communication from Goibibo that i will get full refund for my booking on 14th March 2020 for flight from Ranchi to Zurich via Delhi in Swiss air. This flight was not operational on 14th march and they have cancelled the flight.

I got clear communication from Goibibo that i will get my refund. I haven't received my refund amount or any communication for the same so far. I am helpless to contact them as...

I have booked flight a ticket on 23rd march 2020 for dubai to Lucknow on 1st April-2020 booking reference no is. GOFLIIOS[protected] and PNR no. XMUPAQ,
Due to covid-19 pandemic flight cancelled by airline

Refund already processed by airline they (Airlines) confirm me that they refunded to travel partner ( Ibibo group )

But i am chasing for the refund from last couple of months No refund amount received...

I booked an indigo flight for April 20th with pnr GLB46A ..which was cancelled later on...I called go ibibo...they told they initiated refund...I got mail too...but the amount was credited till now... I checked and confirmed with bank officials..they didn't receive any amount ...I request go ibibo to look into this matter. The amount refund should be 8665rs...

Hamari pune-delhi fight cancel (due to covid lockdown)hone ke baad aajtak bank account mein paise nahin diye gaye hai.kaafi pareshan kiya jaa raha hai.facebook, twitter par bhi commpliant kar chuke hai.

pnr no-YP556H
ref no[protected]
date-25 june 2020 by indigo airlines...

I amrita Chaudhary have booked my ticket on 10 February 2020 for Ukraine to India round trip selected date was 1 July 2020 & return 30 august 2020 through goibibo i have`nt got my refund till now it is been 8 months and still no update worst Experiance ever traveling with goibibo my ticket no.[protected]...

Booking ID - GOFLDAND5EEA[protected] - My Go air flight for 3rd Apr. got cancelled due to covid.
Since then I have been trying to apply for refund.

There is no way to contact the Goibibo group. They just have IVR options available, they just send the link on mail to apply for refund but that is not working....

I booked flight ticket on 14th march 2020. (Airline pnr ZL1JGW ).Due to covid-19 pandemic flight cancelled by airline.Refund already processed by airline in month of july 2020 to travel partner( Ibibo group ).But i am chasing for refund from last 4 months.No refund amount received into my account.Please look into this and take appropriate action....

I Booked hotel on ibobo check in date 19march2020 due to corona pandemici request to hotel agencies to extend my check in date company are agree and extend my booking but this time hotel say booking is not confirmed and i unable to call hotel agencies
Booking id-HTL6D4BQGU...

After having conversation with goair, they confirmed that the flight was cancelled by them.so, they confirmed and agreed to refund the whole amount ( Rs.5874) because it was a mistake from their end. I have the recorded conversation and the email confirmation provided by them also.
They said they will refund the whole amount and will transfer to goibibo (the booking agency).
So, I want the complete refund. Goibibo is befooling...

I have purchased Lingaraja garden pipe, 0.5'', 30m long for Rs.699 on 03/11/2020, 08.43 PM at Amazon website, from Old name Corporation Bank/ new name Union Bank of India.
But payment is not reflected in Amazon account.
Details are as follows.
IBIBO OTC NO[protected] Garden Pipe / CN[protected] / [protected]
Kindly do the needful...

The issue that I have experienced was: Payment done on google pay also amount deducted but goibibo showing payment pending, I'm trying to contact goibibo but unable to reach any contact number and also Through app, application not showing my booking trip

It occurred on: 5/11/2020

Accept the payment and confirm the booking for the same .

I look forward to your prompt response on this matter. I would...

Hi,
I have booked a flight ticket from Hyderabad to Visakhapatnam last week and tried to cancel it while the refund insurance is active. However, Goibibo didn’t allow to cancel the ticket through website, app, chatbot and even through call to customer care.

I have even posted my complaint on Twitter and still no response. Today, I am no more eligible for refund of my ticket value and they are sending me messages to...

I made a booking from Toronto to Ahmedabad with the booking id - GOFLIEDB[protected] for 26th August 2020. Unfortunately due to COVID -19 I cancelled my booking on 24th June 2020 and requested for refund.

I was told to get a refund for INR 14334/- after reduction of all cancellations charges and I was told to get the amount in my bank account in 2 weeks time but now it has been 4 months and I haven’t got my refund. I tried...

Please find details Booking ID GOFLD05FE[protected] Booked on 02 Mar 2020 PNR - LX04ZB Bhubaneshwar-Bengaluru Depart on Sun, 26 Apr 2020 Airlines- Air India Please refund the above booking amount as the flight got cancelled due to lockdown COVID situation....

I had booked a flight ticket through Goibibo in April 19 2020. As lockdown took place and all flights were cancelled so Spicejet cancelled my booking and made the refund to Goibibo from where i had booked my tickets. After trying hard to contact them through twitter and Email, I have failed to get the proper reply regarding my refund issues. No one from Goibibo side has contacted me yet to short out my problems. I would like you guys to help...

I have tried to contact and write to goibibo customer care several times regarding an urgent issue which is related to editing a hotel review, but the goibibo group has been unresponsive throughout.
Kindly give me a contact number or email id where the issue can be addressed with immediate effect.
Also note that the fast service site that you often keep quoting is ineffective and the robot gia is unable to help in any way....

Hi, I am Dulam Abhilash Rao, (GOFLIMT742EB[protected]) . I have booked flight ticket from South Africa to Hyderabad (India) on 12/10/2020 . On 15/10/2020 I received a mail from Etihad saying my flight has been cancelled. I contacted Etihad airlines for refund since i couldn't find any contact number or email ID to raise request for refund. They responded since i booked through IBIBO they couldn't raise refund request. so I opted for cancellation...

I made a flight booking on 3 November, 2020 from Bengaluru Airport to Kolkata Airport scheduled on 21 November, 2020 through Goibibo. I did the payment through UPI (PhonePe). The amount got paid successfully through PhonePe, I also received the transaction ID and confirmation from PhonePe that the amount has been credited to Goibibo.
Post payment, I did not receive any confirmation of my flight from Goibibo. No message/mail has been...

Hi there

I am Nagalakshmy Bhagavathiappan and my PNR number is SG3390
Booking ID: GOFLDIOSB7FD[protected]

Since morning I have been trying to change the date of my flight and unfortunately, I couldn't do it.

There is no customer service, the number to be contacted and this is the worst service I ever felt.. Very annoying and dissatisfied.

Will you be sorting this out? Or...

I Received Refund After Submitting 8 Requests Or You Can Say Begging For 8 Times For My Money.
And They Refunded Into The Fking GoibiboCash Wallet. So I Have To Use Their Fking Site Again To Use MY MONEY.
I Received Amount ₹.8000+ Less And They Said They Deducted Flight Company Cancellation Charges And Fun Part Is My Flight Company Said They Will NOT Deduct Any Amount And I Should Receive Full Refund. So Why You Are Eating...