Ibibo Group / Goibibo Complaints & Reviews

The ticket in vistara air fro. Calcutta to Bombay on 03.10.20 was cancelled.
But the refund till not provided....

I booked a ticket for delhi to manipur before lockdown and the ticket got cancel in the form of credit shell to redeem agian but there is no option availabe once i to book with the same pnr which the credit shell is available so please help me to redeem the credit shell....

My cancelled ticket amount is not credited to my account. The ticket got cancelled due to lock down time.

Please resolve this asap....

Flights (booking no. GOFLDDDECD[protected] )had been booked for Jaipur -, Kolkata amounts Rs. 5630 and Kolkata - Jaipur amounts 5780 and cancelled due to pandemic situation. But, unfortunately, no refund has been done from their end after repeated intimations. Nor they are entertaining any phone calls or messages....

I had booked Jet Airways flight through GOIBIBO .
PNR : WRDGLJ
Date of Travel : 24th May 2019.
GOIBIBO was showing refund pending on the app, but now they have erased and refund is pending....

I booked the flight ticket from Delhi to prayagraj on 23rd march 2020.the flight was scheduled to depart on 26th March 2020.Butdue to Covid-19 all the flights were cancelled and a credit shell was promised instead of refund which could be used for future travel, its been 8 months since then neither i have received the credit shell nor the refund amount, have been trying to get in touch in customer care team of goibibo for a 8 months but i...

SIR, i am Dr. Abhay Maurya want to complain against GOIBIBO group. my flight booking was there through GOIBIBO on 28 april2020 from MUMBAI TO VARANASI, but got impacted due to COVID-19. Now i can see my credit shell amount(PNR:KGR9MX...SPICEJET SG704).
I am trying to book the ticket again by using credit shell on desktop site(as GOIBIBO suggest) but i am not able to do so, because my impacted booking is not showing in GOIBIBO-my trips...

We have booked Flight tickets with Indigo thru Goibibo app.
travel date : 09 August 2020
cancelled and refunded by Indigo on 08 August 2020
placed request thru Goibibo to refund the funds to my account on September 2020 however till date INR 5768 is not been credited into my account. tried contacting Goibibo thru app, contact numbers available in website despite for trying several times unable to get proper resolution....

I have booked round trip Indigo flight from Ahemedabad to Dehradun from 14/11/2020 from Ahemedabad to Dehradun and From 18/11/2020 Dehradun to Ahemedabad via Goibibo on 24/10/2020 for amount of 19372. Due to some personal issues I had cancelled the flight on the same day within 2-3 hours directly from Indigo airline by call with full Refund and no deductible. Indigo reversed the full amount to Goibibo on same day. But Goibibo didn't processed...

Flight has been canceled due to Coivd and we didn't get our money yet, and no response from goibibo and the flight companies said they have sent the refund amount to goibibo and they have sent us any money or refund....

Respected sir/madam,

I booked my flight ticket which was showing refundable while booking through Goibibo on 25 July 2020 from Kochi to Dubai but due to some problem i couldnt travel on this date. So i cancelled my flight ticket through customer care of Goibibo and confirmed with there representetive that i will get my complete refund as he said hence I told him to cancelled my flight ticket which was Rs 34693/-. But I still...

I have made a booking on airasia through GOIBIBO PNR- K9UHUE, but flight was cancelled by airline, as checked with airline refund amount already credited to travel agency(goibibo) but there is no refund from goibibo and no respond...

Regarding the refund for packaging booking id : AMDQVFWXT with Goibibo.
Inspite of many repeated requets made under Re : [#31841398], [#31829747], [#31818167], [#31810384], [#31788350], [#31757964], [#31638697], [#31596035], [#31589922], [#31580195], no refund is made yet. There is deliberate inaction and neglect.

Rajesh Aggarwal
[protected]@gmail.com
[protected]...

My Booking Id: GOFLIF[protected] . My Flt Ethihad Ey 238 Abudhabi to Chennai on 4th April cancelled due to Covid. I am yet to get the refund.

Pl initiate refund or provide me open ticket for future travel....

I booked my ticket from Bangalore to Delhi before lockdown from Kotak Mahindra bank app.
Because of national wide lockdown my flight was cancelled.
I wish to get refund of my booked ticket.
Kindly connect with me at [protected]...

Booked stay at Ginger hotel Mangalore on 24th Sept through Goibibo. As we arrived there, the driver did not let us in as we had a yellow board(taxi) vehicle that booked to travel to Mangalore. This rule was never informed to us neither by Goibibo nor Ginger hotel. We tried to request the reception staff for parking who denied our request. We tried reaching out to Goibibo at 11:15pm to solve our issue who did not respond. We asked the reception...

PNR: SIJ18M

Refund processed but not credited in ACCOUNT...

Ticket dated 25 March 2020 but cancel duo to Corona virus airline said we pay to goibibo but goibibo not refund money in my account they said not received from airlines...

For 25th Apr, 2020, my ticket got cancelled due to COVID-19 and amount refund as credit shell.But issue is when I am trying to book fresh booking in payment option credit shell is not available and customer care not approachable and no response gettting from web or app.Please let me know how i can use credit shell in new booking...

I booked a flight from kannur to mumbai on 1st november early morning around 1am in flight of go air of G8 392 with pnr number T85HHM and i have received a invoice of same on the same day ..after a day without intimation and refund they have changed my booking to 2nd november 2020 and with a different time.this has lead to serious disruption to my travel plan and has created agony to me.i have tried to contact them with my query but left...