Ibibo Group / Goibibo Complaints & Reviews

Booking Ref:QHVB7N
I have booked onward and return tickets through Goibibo for travel through Cathay Pacific. On 5/9/2019 from MAA to SFO ticket, I am not catch the flight and informed to Airways as well as Goibibo (Agent), eventhough Airways accepting with lessor charges for reschefule on 6/9/2019, but Goibibo collected around ₹3300 and not adjusted any amount from 5/9/19 ticket. Any how I travelled on 6/9/2019 with higher price.br...

Hi Goibibo,
I have booked a roundtrip indigo ticket through goibibo application. PNR is XG3VFF (doha-kochi)
Booked ID is GOFLIIOS0bcb[protected].
One way we travelled but we couldn't travelled the return because of lockdown.
I called to indigo office for refund. they said they already refunded the money to Goibibo.
But I haven't received the money yet.
please hrlp me to get the refund🙏🏻...

I'm trying to connect to the customer support number but the numbers displayed in this ibibo group is invalid. None of the numbers work.

The group is seriously into the business of misleading the customers here and giving false information in this complaints forum, which is accordingly not at all following business ethics and this really portrays that the top management is not bothered at all to create a communication channel...

Please note that I received an email from Goibibo saying that you have credited my account with goibibo credit shell as my flight booking was cancelled with full refund by Indigo airline. But in the email, the email showing associated with GoCash wallet is a dummy email. When I am logging into my account, I dont see the booking or credit shell amount.
My Account email - arpit.[protected]@gmail.com
Booking ID (now) - GOFLDIOSE87F[protected]br...

My parents flights were cancelled due to Covid 19 by airline in March 2020 since then i haven't received my refund yet. CHECKED with airline, they have confirmed the money is with the travel agent not with Airline. Its been 7 month. NEED A RESOLUTIO ASAP.
PNR: MHS3BG
JASWINDERPAL SINGH
AMARJIT KAUR...

Dear sir,
1. I had booked a flight ticket from Delhi to Mumbai to Mahe on 19th and 20th Apr 2020 with PNR number - CZOYAP with ticket number[protected] and[protected] for myself and my son.
2. The Airline has not provided the services till now.
3. I want my money to be refunded now. I have not yet cancelled the ticket. Further I tried to contact Goibibo customer support but no one is responding and no mail Id...

I had goibibo booking from ahmedabad to kolkata with journey date as 06th april 2020 with pnr no. ZGJYQV. Flight was cancelled by airlines and refund was choosen by me. Now status is showing that "refund processed, reflected in account by 25th sep 2020". But still it has not been credited to my account.

Look forward to hearing from you at the earliest...

Hi sir
I am jamshad
September 4th I add money to my rock international wallet through federal bank fednet online transaction .but the transaction was failed.I think my money is stuck payment gateway pls help me
I will attached my bank clarification...

Due to Covid my flight booking LCKCVB (for 16th april) was cancelled, Checked with indigo and they have refunded my amount to Goibibo. But I have yet not recieved the amount.

There is no customer care agent number that can respond properly.

Please take proper action as this is not acceptable....

Wrong refund calculation during Covid-19 flight cancellation.PNR:AIS4JW.Why airline fee was deducted...

I am unable to book the flight using credit shell, I check with spicejet they said you need to contact goibibo, I am trying from last 1 week no response worst support...

I have been a done hotel booking through your site and payment done through google pay. Payment status also confirmed. I received a mail as my booking status confirmed. After reaching the location they were asking about some code or something and we missed the room. after that we stayed in another after paying the rent.
right now I lost my money on booking.
So pls help me regarding this as soon as possible....

I had booked flight on oct 26th 2020 with PNR KMT5HA. the same has been cancelled by airlines and they had even initiated refund ( I came to know through inquiry with airlines). confirmation mail regarding the same also received from airlines. The same has attached with goibibo to claim refund. But the same is in pending status from goibibo indicating confirmation pending from airlines. Apart from all refund status will be process after 20...

Dear Sir,
On 11th Feb. 2020 through Goibibo I booked following two tickets for air travel from Mumbai to Kochi and back in the month of April 2020 with my family members :
1. Mumbai to Kochi by GoAir on 20th April 2020 – PNR QFPLVE (Ticket value Rs. 23, 930/-
2. Kochi to Mumbai by SpiceJet on 24th April 2020 – PNR E8B1RS (Ticket value Rs. 27, 498/-)

Due to Covid-19 lockdown the above flights were...

I was trying to do a web check-in on 13th oct 2020 for a spice jet flight SG-8184 flying on 6th nov, 2020 from Pune to Delhi. I chose to pay through UPI for seat selection, I received 3 different requests from goibibo for payment in 2 seconds. I chose one of them and paid. An invoice of the same is attached below. I received a message from my bank about payment deduction too but the payment wasn't updated on goibibo app. And it's still showing...

Goibibo has not refunded me the amount of RS 5000 that has been already refunded by Indigo.
I made my flight tickets booking via Goibibo where due to some mistake from Indigo they cancelled our ticket, but the moment they realized their mistake they initiated my refund i.e on 26th September to the third part which is Goibibo here. Its been almost 20 days now where I have been trying to connect with Goibibo be it Mail, Facebook, customer...

Flight was cancelled due to pandemic from Dubai-kolkata. My Flight was on 27th July, 2020. It is almost 4 months, I did not receive my money. I contacted 30-40 times through various channel. ( Phone call, Tweet, email, Goibibo Chat support ). GOIBIBO is not refunding my money. Booking Id: GOFLIIOSB11A[protected]...

Had cancelled my flight due to COVID. In the month of April. Received a mail from goibibo stating that my refund is under process. But haven't received the refund. Can't even speak to the customer support team....

I have booked flight from Bengaluru to Katmandu through GOIBIBO for 28th April 2020 and return on 14th May 2020.

The flight was cancelled because of Covid situation. But there is no refund from GOIBIBO till date. Not GOIBIBO has listed this under completed trips. Worse part is, there is not even a single valid customer care number for GOIBIBO.

Booking ID: GOMUPKGINTA84E378522
Refund amount: 36479...

I made a flight booking and the money got deducted twice and only 2nd time the booking was made. Im not able to connect these people and they are not giving any response. Rs.2536 is deducted and they are not responding and no way to contact them. Such a fake company...