Ibibo Group / Goibibo Complaints & Reviews

Hi,

I had booked a flight SQ25, from JFK to FRA. Booking ID: SEA[protected] Booked on: Jan. 23, 2020, 4:06 p.m. with Goibibo.

I have received an email from Goibibo on 14Mar2020 that the flight is cancelled and Goibibo ensured that refund would be initiated.

On not receiving any refund, when I enquired again on 25Jun2020, Goibibo assured me that refund will be initiated.

Now when...

We booked a ticket on Goibibo for SpiceJet on April 2020, due to Pandemic lockdown the flight was cancelled and asked us to either reschedule post lockdown or to cancel so we chose to cancel and refund was processed within 3 weeks to Goibibo. When I wento Goibibo it's is showing as flight already departed, and there is no one to answer my questions except computerised replies which is just ridiculous without a proper response for the problem....

I was trying to book Flight 6E 242 Pune to Hyd (5.20 a.m.) for October 13th. I see that from the payment page, the screen of goibibo crashed and the money has got deducted for INR 3885. Reference no.[protected], Narration[protected]IBIBOGROUPPRIVATELIM.

I have checked net banking and the payment has been deducted. But I have not got the booking ID, neither any confirmation. Please refer the screenshot from your app. Therefore,...

I have booked round trip flight from Goibibo for 30 mar -2020 from Dubai to Amritsar and for 12 April 2020 Amritsar to Dubai.
They given credit shell since flight got cancelled due to Covid.
Now i am trying to book flight from Dubai to Amritsar by using credit shell.
But in their website no option available for using credit shell.

Customer care not approachable. No email option available to get information.br...

I booked a flight ticket on 7 th of october, but cash was debited and booking was not confirmed. Cash of Rs 3839 was transferred to IBIBO web private limited [protected]IGAJOTGNH8. I did the transaction through net banking....

My flight from Singapore to Bali on 19th April 2020 was cancelled and refund amount was processed from Scoot Airlines to Goibibo team, yet Goibibo team is not giving refund back to my account since 3 months. I’m continuously following up, however I’m not getting any reply or status of my refund amount....

Already refund processed in April but still in month of October didnt received refund, there is no valid email id to write down as they only provided customer care phone number, nothing in writing.
As there are many frauds happening, we want refund details in written.

We asked Indigo Airline they have processed one month before but no reply from Goibibo.

Amount is quite huge....

I have booked a flight for chalasani raghuveer on 11 th October 2020 on goibibo . Flight number 6E-6E 6237 MAA to HYD for 15 th oct . I made payment through UPI, payment deducted but no booking id or confirmation . Customer care is a digital assistant no proper response to any of my mails . My transaction amount is 3160 and I have payment details with me . I sent a screenshot to them but they are saying payment not recieved . I urge you to...

Hi, My flight ticket was refunded by Indigo as it was cancelled due to lockdown. But since I had booked through goibibo, refund is supposed to come through them but they r with holding it as credit shell. When I try to book new flight from se operator for same person using credit shell, they r deducting the amount but telling money not received and so booking failed and not giving back the refund. And no way to contact any customer care at...

I am writing to you to raise an issue about: Flights

The issue that I have experienced was: Hi,
I had booked a flight from Goibibo from the above mentioned email address. Due to coronavirus the flight got cancelled and I am yet to receive any refund for the flight.

My booking ID is N6EXNMRVA, booking date is February 22, 2020

Also, when I am logging into my account I am unable to see those...

I had cancelled flight ticket and requested for refund. As per Goibibo, cancellation of ticket was successful and the amount was refund to my ICICI credit card on 14 Sep 2020.
But I have checked with ICICI team, As per them till 08-October -2020 there is no amount reflecting from Goibibo.
I try to contact Goibibo by Email, Web service, Online chat, but till now there is no action from Goibibo team....

My flight ticket pnr n. -hyzycp cancled by airline (oman airline) on mar-2020 due to covid 19. Airline said he send refund to agenci but i am not found any refund till now...

I booked round trip for Nagpur to Mumbai 03 April 20 and Mumbai to Nagpur 04 April 20. Due to covid, I cancelled the tickets. According to court judgement Air line must refund the money. One of flight refund the money 4788/- but one not. Kindly do needful.
I enclosed flight details....

Spicejet have transferred refund of INR 5392 in PNR A6J9QI, INR 7364 in PNR Y6S5KL on 25 Aug 20. Still the said amount not credited in my account. Goibibo not responding to my queries...

My flight has been cancelled by spice jet airlines due to COVID for which refund was initiated in march only after regular complaint and mail send to goibibo, refund has not been completed.After talk with airlines they told us that refund has been done to our merchant goibibo ask them to credit the same in your account .After contacting Goibibo many time through mail they havn't made any refund or call back for reply .The mail which i recieved...

I had a hotel booking at a resort at Mahabalipuram via GOIBIBO which got cancelled due to pandemic.I got a written approval from hotel authority regarding my refund.Goibibo team also promised for my refund via telecom.But my refund is not initiated and there is no further response from the team...

I booked 2 fligt tickets from goibibo.
Booking id-GOFLIMOBB41B[protected] & GOFLIMOBB4CF[protected].
When i approached Gulf Airline they confirmed they refunded full amountb to Goibibo on 19-july-2020. Despite having many follow ups goibibo is not refunding my amount. Please do favour to fix the issue as soon as possible...

I booked my Indigo Flight tickets from Nagpur to Banglore from http://Goibibo.com.
The money got deducted and the screen displayed a Technical error. My Ticket didn't get booked and no mail confirmation came. I am not able to contact customer care as it is not giving the option to talk to anyone. nor the booking is coming under cancelled orders..
Can someone look into this?
When I will get a refund.? The amount was...

I was booking cab. My money got deducted through UPI payment but no booking was made and the App got closed. I need my refund in this....

I made the transaction and paid for the flight but didn't receive any mail from the website....