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Ibibo Group / Goibibo Complaints & Reviews

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Last updated Apr 18, 2024
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Ibibo Group / Goibibo Phone Numbers

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1800 208 1060
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1860 258 5858
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+91 92 1302 5552
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Ibibo Group / Goibibo Website

Ibibo Group / Goibibo Head Office Address

5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India
122018

Ibibo Group / Goibibo reviews & complaints page 93

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Hello sir i was booking my flight ticket of rs.7629 on goibibo and i made payment through upi (Phonepe)... The amount has been deducted and no ticket booked. Please help me to get refund. Ticket issued for mobile no. [protected]
My contact no. [protected]...
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Address:Bangalore
Website:[email protected]

We are senior citizens and have booked our tickets from bangalore to torronto
On account of pandemic all our flights of airindia were cancelled.
We have cancelled our tickets and we are waiting for for our refunds.
We are unable get our refund since you are not available over phone. And our mailsto customer support has not been fulfilled so far.
Kindly refund our money of. 190000 by return by crediting to our credit...
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N.K.Singh
from Anand, Gujarat
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book bus ticket but bus not come to booked routes

Address:Gurgoan

1 august 2020 i am booked bus bus from akbarpur to delhi bus bus move before time and other route due to bakrid festival

It information received to us from local no provided by goibibo

Our pnr no ts[protected]vcba/30672/ajamgarh-delhi
Seat no. G

Contact no provided by goibibo
[protected]
[protected]

Goibibo today no option for complaining directly with...
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S
sridhardnanjundaiah nanjundaiah
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Delay in refund of flight tickets

Address:GOIBIBO INDIA
Website:Goibibo customer care team

We have booked out flight tickets from bangalore to toronto through goibibo by air india.
Since all the flights were cancelled during may and return ticket during. August we have cancelled our tickets.
We have enquired with air india and got confirm that amout has been refunded to goobobo
We are trying to contact goibibo since then they are not at all responding
Because of this my rs, 190000 is blocked
Please...
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P
pratikmehta
from Mumbai, Maharashtra
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Refund of my tickets

Address:gurgaon

Due to covid airlines cancelled all the flights and my tickets also got cancelled by the airline.

Goibibo instead of refunding full amount deducted whooping 10, 941.00, from my ticket and gave me as go cash points which is of no use to me.

My ticket cost was rs. 53, 369.00 and got refund as gocash is rs. 42, 428.00.

They have deducted 10, 941.00 against the order from the government of india, and...
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Fahim_dalla
from Powai, Maharashtra
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Refund claim complaint

Address:Gurgaon

I had made a booking for 27th march round trip from mumbai to bangkok with pnr cb5usa. The ticket was cancelled and sinc then approx for 6 months goibibo has not taken a single call neither do they call back. I have posted on social media multiple times and they promise refund which never reflects. Now goair is on the verge of shutting down. Who will i hold responsible if i don't get my refund? I have the refund acknowledgement email from...
+1 photos
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My air Ticket was cancelled due to no flight during the pandemic. I received email from goibibo confirming that they have received the refund from the airline and it will reach my card in 3- working days.
No refund till date.
Travel dates - may 11th
Email received on 17 july...
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A
Aatif Hussain
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Refund the booking amount

I booked my flight for 20May.But it was cancelled due to covid19.I keep on trying to get my money refund for 2-3 month.But they are not refunding my money.I cantact airlines they told to contact tarvel agent Goibibo for refund.They should refund my money since the flight itself was cancelled.I dont want resechudle i want my money back.
Please help me.

In their app they are asking for sumiiting refund claim.i summited...
+2 photos
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Naresh Kumar Mali
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Non refunding of ticket amount

Sir i have booked ticket on 01 march 20 for rs 3050 for traveling date as 29 mar 20. i have tried to contact with goibibo before journey date but could not as i didnt received any response. and requested for cancellation as lockdown started and all flights were cancelled, but the ticket is showing booking done and no other option available . as per airlines ministry guidelines refund has to be given to customer for that period. the company...
+2 photos
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A
aayushb
from Mumbai, Maharashtra
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Charges unauthorized extra amount.

I paid online booking from goibibo and at the time of check-in hotelier asked me for extra amount. He said that he has my booking details but didn't got my payment which I paid online.
I called up goibibo customer care several times to get my issue resolve. But even after waiting for 1.5 hours at the hotel lobby, my issue wasn't resolved. Later I paid the difference amount of Rs.388.44/- to the hotelier and then he allowed me for check-in.br...
+3 photos
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A
anu Yadkikar
from Mumbai, Maharashtra
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Airline cancelled ticket, goibibo not issuing refund

Address:GOIBIBO
Website:goibibo

Goibibo not issuing refund...
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A
Abhirup_5
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Fraud far from goibibo

I have booked one flight from goibibo.. the money deducted from my bank.. and it was showing that the money gone to the goibibo bank..but in there website it was showing payment failed.. and there is no customer service for goibibo.. its totally fraud case from their site.. I have attached the proof also that 4000 rs cut from my bank and it went to their account...
+2 photos
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pravjjj
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About my money

I didn't get my refund
Since 80 days I'm trying your customers care but they didn't even pic up my call
Please regarding this take immediately action
& solve my query
my pnr is N39YNL
booking id is :- GOFLDAND57FD[protected]...
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J
jagat goel
from Hyderabad, Telangana
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Complaint about non refund of flight ticket

I booked a flight from Goibibo in Feb 2020 for travel during April 2020 but due to Covid the flights were cancelled. In July the Airline refunded the booking amount however Goibibo has not refunded the said amount to me. Not only that on checking through their App I was shocked to see that they have erased all my booking records from my Goibibo Account. I have the booking ID of Goibibo but there is no one to contact as their Customer Care...
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Nitish Vatsa
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Airline ticket refund

My air ticket booking number is gofli73d[protected] from budapest to kiev to new delhi. This travel was cancelled dur to lockdown and later raised for refund which was subject to airlines clarification. I received the confirmation status on the webpage that refund has been initiated and will be credited to the bank soon.

Currently, goibibo's customer care is unable to reach and call gets automatically disconnected. Current...
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Pradeep Uppala
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Flight cancelled and refund not issue

I am pradeep kumar phno [protected], ibooked aflight ticket from vga to hyd on 30th but boarding pass was issued for 31, i cancelled the ticket as flight got cancelled 0n 30th, ispoke to spice jet they have agreed for full refund, threre is no word from goibibo cant contact you
My pnr t8525f...
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Address:Gurugram

Hi

Not yet received refund from goibibi

Goair has released the money in full i have the email from goair but goibibo is not refunding my money

My pnr is yfevvh and ibwpva

Regards
Abhishek dalmia
[protected]...
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Saravanan Dominguez
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Credit shell problem

Address:GOIBIBO

Hi am saravanan
I have booked ticket of indigo airlines thru goibibo, travel date was june 11 2020
From mumbai to tirchirapalli but the flight was cancelled by indigo airlines because of covid lockdown issues, i have received the ticket amount as credit shell

Now i want to use the credit shell for my new booking, previously i booked ticket for my family me, my wife and my son, now i want to travel alone for...
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My round-trip from kharkov to delhi and back with booking id 'amdwvia7n' and pnr 'wvia7n' got cancelled and i raised a request for the refund on 14th june 2020 however there is no update from goibibo, helpline number is not giving option to speak with customer care executive, management/escalation email addresses are not functional, no way left to contact them.
Multiple times i raised on https://www.gobibio.com/support however i am...
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When i login i have unable to see my bookings. I tried so many times, your customer care number not working....
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