Ibibo Group / Goibibo Complaints & Reviews

Flight cancelled because of covid 19 pendemic. Airline has confirmed the refund but goibibo is not responding.

Following up for 4 months now.

Shankar
[protected]...

Goibibo has not refunded for the flight cancelled due to covid-19 even after waiting for 4 months.

I was badly stuck in dubai and there was no action even after multiple requests.

Please find screenshot for booking detail and flight cancellation....

Dear team,
I have send request to goibibo for cancellation refund of full fare for the untravelled ticket fare, since cathay pacific had cancelled the flights due covid-19 pandemic. I send request in march 20, you have also raised ticket but till date no response from your end. Cathay pacific also send confirmation mail with a request to raise the full refund through the agent.
My reference no: qhvb7n.
Please refund...

This is to draw your attention to the unethical and unscrupulous methods of making money which people of such a reputed company like goibibo have resorted to in these unprecedented times of pandemic. The experience that i have had with goibibo has really made me question the integrity of this county's largest online travel agency.

Call it a misfortune or a mistake but on the 29th february 2020 i had made a international flight...

Unable to contact with goibibo customer service as all phone number are not working.

No response from email complaint and request....

My flight ticket cancelled due to lock down but i didn't get my money back. Pnr no - ser9pl km rewati. Date 4 jul 20. I shall remain thankful to you....

Goibibo hasn't refunded my ticket from 3rd March, 2020. Bangkok Airlines has already refunded the airline in March. I have made 100+ calls & written a million mails. Goibibo has absolutely no answer about this pending payment. I haven't received a call back from the refund / backend team for all these months.

Attached is the details of the refund made by the airline as well as the Goibibo email to me about the refund that was...

I have two PNRs QB4SB8 and RA84Q5 I have been waiting for refund from GOIBIBO last 2 months already. I contacted the airlines office directly they have already processed the refund to goibibo in june 2020. GOIBIBO saying they have not received. They are sitting on my money from last 2 months and they don't have any desire to release. I have asked the airlines to process fraud litigation against them as they are saying they have received the...

Hi tea, m,
I have booked a flight for dated 11th july under pnr ucn6gn and this flight got cancelled by airlines (Goair). I reached to airlines and they confirmed that that refund has been processed for pnr# ucn6gn on 15 july 2020 to my travel agent's (Goibibo's) account. But goibibo is claiming that airlines has refunded full amount in a credit shell/credit voucher instead of account. I do not understand why goibibo is not refunding...

Dear sir, this informs you that, i have ticket had booked through on the goibibo side of the air indigo flight. The flight has been canceled via air indigo. But the goibibo portal has not updated the status and refund amount has not been received. Air indgo amount refund 13936 rs. So please give me your refund amount...

I m unable to open my ibibo mail account.. Kindly help me to log in to my account.....

Hi team, i booked a flight from bengaluru-dubai in the month of feb for 13th june with pnr mf[protected] however because of covid 19 pandemic the flight got cancelled and i spoke to goibibo customer care and initiated a refund as emirates airlines had refund option, emirates airline says that the refund is done, but goibibo never responds to customer calls nor giving any update, they said that the refund will get processed in 45 days however...

We have booked the flight to bali from india, booking id - sea[protected] & sea[protected], now they are saying that airline denied to refund the amount

I request you to do the needful...

I have booked a 2 ticket, 1 from airindia website and 2nd through goibibo.
The flight could not operate due to covid lockdown.
Now i am in receipt of full refund for the ticket biked through airindia website on 08.08.2020, however the goibibo have still not processed the refund received from airlines and only giving option to book future tickits through goibibo and mentioning that airlines have refunded in form of credit shell/...

My PNR no is N39YNL
I booked flight from cheanni to jaipur on the 4 july 2020
But today date 27/8/20
I didn't get my refund back from the goibibo agency
& the customer care also didn't receiving calls...

On 2nd July, 2020 airlines returned money of Rs. 875 to travel agency (goibibo) but till yet I haven't received this amount waiting for past two months. Customer service number also not working neither the travel agency active on email ids. They just mentioning to message on customer support that is a robotic/ automatic mail system that doesn't understand, don't know why goibibo not returning my money. This was my first and last booking with...

I M.Arunprasadreddy, goibibo I'd [protected], I was booked bus tickets from Ravulapalem to bengalore in April 2020, due to COVID-19 lockdown all bus services cancelled by operator, operator refunded the booking amount to goibibo but goibibo not refunded the same to customer.
The following are the booking datails
Kaveri Tours And Travels (PNR - TS[protected]EVFW/216848/Kaveri – 906), Big Bus (PNR- TS[protected]LQFW/205304/135A),...

I have complained so many times, but they are not responding well. after complaining on this platform they told me that they will refund it within 7-10 days. but today they messaged me that they are closing this issue, and i haven't got the refund yet. Pnr NO- [protected] TXN I'd - [protected] goibibo is the fraudest company ever i have experienced....

Dear sir/madam,

This is to inform you that i, ms. Soma pal was about to travel with my aunt and cousins to mumbai from kolkata on 21st march 2020 via air asia flight i5-316, booking id: gofldand[protected], which was booked on 28th january 2020.

But, due to the covid 19 pandemic we decided to reschedule our flight to september end.

We then spoke to the air asia customer support team and they...

R/sir
i am ghule sandeep and I booked ticket on 16/06/20 pnr no QYW82Q but ticket cancelled I have received voucher fm goibibo trivel agent but I have cash refund
Pse take action..
Mob no [protected]
[protected]...