[Resolved] Ibibo Group / Goibibo — charged for tickets 20000 and not given the tickets | |
Tickets booked from Mumbai to coimbatore Ref no payment by kotak Card 266730 Where are ticket Call me [protected] Dear NISHITH SANGHVI, Your request for Goibibo Flight Booking via Kotak Mobile Banking has been processed successfully on 29-SEP-2018. Transaction details: Credit Card Number: xx7171 Amount: INR 19132 Transaction Reference Number: [protected] Was this information helpful? | |
Nov 8, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Oct 03, 2018 Ibibo Group / Goibibo Customer Care's response Hi NISHITH SANGHVI, Greetings from Goibibo.com. We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Correct Booking id and Bank statement. • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Regards, Team Goibibo. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
If airline take Penalty charges from costumer then they should mention on credit note also. Please look into this
Regards
Samiran Raibaruah
Email ID: [protected]@gmail.com
Mob No: [protected]