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[Resolved]  Ibibo Group / Goibibo — partnership details

We have our own boarding and lodging in belthangady SAMANYU LODGING it's in karnataka. We have not been registered or partner with goibibo. How can any customer book rooms through goibibo? Because other day one customer came and asked for the room that they ve booked online. Is it possible? If anyone one is cheating on us. can you please give us the accounts details where the money is going?
partnership details
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Complaint marked as Resolved Mar 9, 2019

Complaint Status


[Jan 29, 2019] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Ibibo Group / Goibibo Customer Care's response Feb 04, 2019 Dear Sumalatha Sampath,

Greetings from Goibibo.com

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-Goibibo
Verified Support
Ibibo Group / Goibibo Customer Care's response Feb 06, 2019 Dear Sumalatha Sampath,

Greetings from Goibibo.com

Please find below the property details listed with Goibibo:
Samanyu Boarding & Lodging @ Belthangadi, Mangalore ([protected])

In case of any clarification, request you to connect with the Business Development team.

Assuring you best of our services.

Regards,
Team Goibibo
Complaint comments  4 Comments     Updated: ShareTweet

Comments

Sir my 1000 rupees deducted from this website I also tryed to amazon gift voucher from my Airtel payments bank wallet suddenly I submit my mpin and transection is failed and money didn't refund so sir please refund my money

Dear Sir,
I booked the ticket through goibibo from mysore to chennai, sea bird travells.I got call from them saying that they refunded the amount and asked me to ask through which app i booked.So kindly let me know about issue.I dint receive the refund amount
I paid for 3 night hotel in phuket, Thailand and get confirmation but today I reach the hotel and manager said he doesn't have confirmation of payment so I call 3 times to goibibo but doesn't get solution till ..I get totally disturbe now I have no balance in May phone and I waste 300 Bhatt to call goibibo...
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[protected] iss no. Par mera airtel ka wallet hai. Iss wallet se 1000 rupees deduct kar liya aplogone. Humne payu me tranfer kar raha tha lakin woh failed ho gaya firvi aplogone deduct kar liya. Jaldi se refund kijiye

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    Ibibo Group / Goibibo
    Customer Care Service
    Customer satisfaction rating
    43%
    Complaints
    3931
    Pending
    0
    Resolved
    1651
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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