[Resolved] Ibibo Group / Goibibo — wrong booking | |||
I am regular user of goibibo yesterday evening i booked hotel in paharganj new delhi from 19/5/19-21/5/19 3rooms deluxe room with breakfast on luv kush deluxe hotel my booking id is - htletr7ljs after booking i received mail as well msg also when i see voucher i got surprised because in voucher only accommodation write no breakfast. So pl rectify and provide me accommodation with breakfast if it is not happen i will never use this site again n i will delete from my mobile this app. So pl accept my request n provide me accommodation with break fast. Thanks Manoj varma Was this information helpful? | |||
Jun 12, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 08, 2019 Ibibo Group / Goibibo Customer Care's response Dear Manoj Kumar Varma, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDIOSETR7LJS. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27777862. For any clarification, please revert on the Ticket #27777862. Assuring you best of our services. Regards, Team-Goibibo | |||
 3 Comments | |||
Comments
They dont show properly that a particular Spicejet flight has only hand baggage option after we book we come to know and if we cancel the ticket the money will be wasted.
![]()
![]()
Reply
My EMI amount has been deducted bt up till know my tickets are not booked and my transaction I'd is[protected] and plz plz guide me what to do
Devender Jasleen Bindra's reply, May 3, 2019
My EMI amount has been deducted bt up till know my tickets are not booked and my transaction I'd is 911610037321 and plz plz guide me what to do so plz send cancel proof
I booked my trip from manali to chandigarh at 19/04/2019, amount was deducted from my account but ticket not confirmed. I booked my bus from Raj Tour and Travels. I paid 1535/-
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5116
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018