[Resolved] Ibibo Web Pvt. Ltd. — Theft - ibibo Web Pvt. Ltd. Transaction - Revert amount | |||||
Hello Team, Today, I checked my Credit Card Statement of Month of FEB-17 and found two unknown transaction. Thief. Thief. Thief. 25/02/2017 IBIBO WEB PVT. LTD. 2238.00 (Transaction Reference: 085374) 27/02/2017 IBIBO WEB PVT. LTD. 1999.00 (Transaction Reference: 033101) Surprisingly, for these two transaction I didn't received any alert from HDFC Bank. I also observed at least 100 complaint of same nature (ibibo web pvt. ltd. unknown transaction from HDFC Bank) on http://www.complaintboard.in/ (subject: Consumer complaints and reviews about ibibo Web Pvt. Ltd.) Is it a joint venture between ibibo web pvt. ltd. & HDFC Bank? Requested to revert those transactions asap. Have a Nice Day. Thanks and Best Regards, Anurag Arun Edlabadkar +91 [protected] Was this information helpful? | |||||
May 15, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Ibibo Group / Goibibo Customer Care's response Hi Anurag, Greetings for the day! Thank you for writing us and we do apologize for the inconvenience caused to you. We would request you to kindly share the card statement so that we can check with the merchant. Thanks & Regards Harjot Singh Go Care Team Goibibo Phone:[protected] Verified Support Apr 14, 2017 Ibibo Group / Goibibo Customer Care's response Hi Anurag, Greetings for the day! Thank you for writing us and we do apologize for the inconvenience caused to you. We would request you to kindly share the card statement so that we can check with the merchant. Thanks & Regards Harjot Singh Go Care Team Goibibo Phone:[protected] Verified Support Apr 14, 2017 Ibibo Group / Goibibo Customer Care's response Hi Anurag, Greetings for the day! Thank you for writing us and we do apologize for the inconvenience caused to you. We would request you to kindly share the card statement so that we can check with the merchant. Thanks & Regards Harjot Singh Go Care Team Goibibo Phone:[protected] | |||||
14 Comments | |||||
Comments
Dear team,
I'm Surbhi Shukla, yesterday I was trying to make payment to my university but the amount was transferred in the "Ibibo Web Pvt. Ltd.". I was wondering how it can be possible.
I would like request the Ibibo team please refund my money back I.e. 118.00 INR and the transaction reference number is[protected] with time 13:58.
For further information I'll be available on [protected].
For
I'm Surbhi Shukla, yesterday I was trying to make payment to my university but the amount was transferred in the "Ibibo Web Pvt. Ltd.". I was wondering how it can be possible.
I would like request the Ibibo team please refund my money back I.e. 118.00 INR and the transaction reference number is[protected] with time 13:58.
For further information I'll be available on [protected].
For
rajesh367a's reply, Apr 22, 2021
APKA Refund aya KYA, please reply digye
Reference number[protected] dated 23/02/2021 transaction for 7380/- amount deducted from bank but payment not received by recipient namely corporation of chennai
shabbeer 's reply, Mar 4, 2021
Reference number 509480226 dated 23/02/2021...transaction amount 7380/-..amount deducted from bank account but payment not received by recipient namely corporation of chennai
1. Mail received from goibibo on 13.11.2020 stating that "refund request for Goibibo Booking ID GOFLDAND6DF[protected] is reviewed successfully. Details has been forwarded to the bank." (copy attached).
2. Mail received from goibibo on 23.11.2020 stating that "Flight Cancelled, Refund of ₹5760 is in progress, refund request for Goibibo Booking ID GOFLD705F[protected]". (copy attached).
3. Mail received from goibibo on 04.12.2020 stating that "Refund Processed, Refund of ₹9199 has been processed on 04.12.2020", refund processed for Goibibo Booking ID GOFLDAND6DF[protected]". (copy attached).
The summery is that - amount refunded by airlines to goibibo against -
a) cancellation of tickets, b) rescheduling charges of tickets due to covid-19 pandemic &
c) amount refunded (credit note) by Indigo Rs. 5760.00
-- is not being refunded to us by goibibo.
d) refund Rs. 5760.00 against Goibibo Booking ID GOFLD705F[protected]" not yet received.
e) refund Rs. 9199.00 against Goibibo Booking ID GOFLDAND6DF[protected] " not yet received.
I would like to state herewith that goibibo portal (travel agent) is not refunding the amount to me as per Hon. Supreme Court order dated 01.10.2020 & DGCA Circular dated 07.10.2020.
I sent complaint mail on 05.03.2021 to DGCA office regarding the same to which received replied from airlines - Indigo & GoAir that they refunded the amount as per Supreme Court directives to travel agent goibibo (ibibo Web Pvt Ltd) long back. (Superme court order copy not attached as it is 35 pages)
Hope that registering non refund & cheating complaint of goibibo (ibibo web pvt ltd) on your portal will be helpful for me in getting the said refund from goibibo.
Thanks & Regards,
Ashish Bargal.
[protected]@yahoo.com
2. Mail received from goibibo on 23.11.2020 stating that "Flight Cancelled, Refund of ₹5760 is in progress, refund request for Goibibo Booking ID GOFLD705F[protected]". (copy attached).
3. Mail received from goibibo on 04.12.2020 stating that "Refund Processed, Refund of ₹9199 has been processed on 04.12.2020", refund processed for Goibibo Booking ID GOFLDAND6DF[protected]". (copy attached).
The summery is that - amount refunded by airlines to goibibo against -
a) cancellation of tickets, b) rescheduling charges of tickets due to covid-19 pandemic &
c) amount refunded (credit note) by Indigo Rs. 5760.00
-- is not being refunded to us by goibibo.
d) refund Rs. 5760.00 against Goibibo Booking ID GOFLD705F[protected]" not yet received.
e) refund Rs. 9199.00 against Goibibo Booking ID GOFLDAND6DF[protected] " not yet received.
I would like to state herewith that goibibo portal (travel agent) is not refunding the amount to me as per Hon. Supreme Court order dated 01.10.2020 & DGCA Circular dated 07.10.2020.
I sent complaint mail on 05.03.2021 to DGCA office regarding the same to which received replied from airlines - Indigo & GoAir that they refunded the amount as per Supreme Court directives to travel agent goibibo (ibibo Web Pvt Ltd) long back. (Superme court order copy not attached as it is 35 pages)
Hope that registering non refund & cheating complaint of goibibo (ibibo web pvt ltd) on your portal will be helpful for me in getting the said refund from goibibo.
Thanks & Regards,
Ashish Bargal.
[protected]@yahoo.com
Hi I made a 20000 INR payment through Union Bank of India net banking on[protected] on Merchant site they redirected me on web Ibibo Private Limited payment gateway my money deducted and transaction successful but payment not received on merchant site I think payment stuck in ibibo gateway I got a successful transaction message from my bank they told me your payment is successful and its on ibibo web private limited payment gateway so please refund my payment
Name- Mohit Bishnoi
mobile- [protected]
Email- [protected]@gmail.com
Name- Mohit Bishnoi
mobile- [protected]
Email- [protected]@gmail.com
Mohitbishnoi29's reply, Mar 29, 2021
i attached my payment proof that I made on Ibibo web Private Limited
Please refund my all amount I am waiting from more than 7 days
I have been booking flight tickets of indigo flight by UNION BANK OF INDIA through MAKE MY TRIP, my payment has been deducted & transaction failed shown. (Amt - 9, 028/-)I request to refund my amount as soon as possible.
Please do needful in this.
Please do needful in this.
rajesh367a's reply, Apr 22, 2021
APKA refund aya kya
I have been booking flight tickets of indigo flight by UNION BANK OF INDIA through MAKE MY TRIP, my payment has been deducted & transaction failed shown. (Amt - 9, 028/-)I request you to refund my amount as soon as possible.
Please do needful in this.
Please do needful in this.
Hi I made a 15000 INR payment through Union Bank of India net banking on[protected] on Merchant site they redirected me on web Ibibo Private Limited payment gateway my money deducted and transaction successful but payment not received on merchant site I think payment stuck in ibibo gateway I got a successful transaction message from my bank they told me your payment is successful and its on ibibo web private limited payment gateway so please refund my payment I am attaching my payment proof with this complain
Name- Mohit Bishnoi
mobile- [protected]
Email- [protected]@gmail.com
Name- Mohit Bishnoi
mobile- [protected]
Email- [protected]@gmail.com
This thing happened second time with me in last 15 days
Mohitbishnoi29's reply, Apr 17, 2021
i am still waiting for my refund its already 10 days past why you taking so long
Hi,
I made payment through Union Bank Of India net banking of INR 22, 550/- on date 15/06/2021 with reference ID[protected], amount deducted but not credited to my actual beneficiary account. I was trying to pay my Health Insurance premium through their official email and it redirected to internet banking and the beneficiary was IBIBO WEB PVT LTD, amount debited from account. Later i received email from Insurance company that payment not received. Request you to kindly check from your end and refund the amount INR 22, 550/- back to my account.
Sudeep Poojari
[protected]
[protected]
[protected]@yahoo.co.in
I made payment through Union Bank Of India net banking of INR 22, 550/- on date 15/06/2021 with reference ID[protected], amount deducted but not credited to my actual beneficiary account. I was trying to pay my Health Insurance premium through their official email and it redirected to internet banking and the beneficiary was IBIBO WEB PVT LTD, amount debited from account. Later i received email from Insurance company that payment not received. Request you to kindly check from your end and refund the amount INR 22, 550/- back to my account.
Sudeep Poojari
[protected]
[protected]
[protected]@yahoo.co.in
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
When i order some product in myntra and payment made via airtel payment bank then my bank account balance Rs.1218 would be debited but not oder successfully. Then i contact to airtel payment bank they told me that IBIBO could be debited your balance ...
So please refund my amount of Rs 1200 ...