ICICI Bank Complaints & Reviews

Dear Sir

I S. Venkateswara Rao worked in ICICI Bank, Mehdipatnam Branch, Hyderabad from April 2005 to May 2007 as my Employee Id 800757. I applied PF after resigned, but still I did not get my pf amount.

I enquired regardng this last May 2009, Mrs. Neha Reddy, ICICI Hyderabad (Phone :[protected] told me that I got cheque six moths back and it was lapsed on 1st week of May 2009 and she sent that cheque to Aparna, Mumbai (Phone :[protected] for fresh cheque issue.

Since then I did not get my cheque. Recently Neha Reddy infomed me that my cheque was ready but waiting for signature.

Could you please make it done as early possible.

Thank you

S.Venkateswara Rao
Flat No.107, Seetharama Enclave
Nizampet Road
Hyderabad-500 072
Cell : [protected]

Inspite of siveral mail massage dated 02/08/2008 to 26/08/2009 as regards my credit card settlement,Icici bank did not responded andb suddenly applied 'Lien Mark' on my account based on their outstnding claims of Rs 32118.39/- instead of Rs 3222.27/- and on 5th oct09 the said amount has been debited to their credit card outstanding which is false and was febriceted though it was mentioned during the above period

Respected sir


this is to inform you that i have a demat A/c No 36242367 and my trading was blocked due to negative balance in savings linked account but now i have cleared all the dues and icici bank have cleared that but still my trading account has not been activated and i have been misguided by most of them but no body ie ready to listen me and i have also rasied complaint against this in ICICI direct customer care department but still no resolution and Complaint no is SR[protected]

so please provide me the solution what to do


with regards
ishwinder singh dhingra
[protected]

Below is the copy of my mail sent to ICICI customer care on 8th Oct 2009


Dear Sir / Madam,
Ref- LBMUM [protected]

Since last 3-4 days, I am receiving calls from persons (all ladies) claiming to be from ICICI. I was told that some payment is balance against my name . I replied that I have paid all my emis regularly and there is absolutely no default. First caller put me on hold on the pretext of connecting to a knowledgeable person and didn't do that. Second caller was more arrogant. She was not even aware of what kind of balance against my name. When I requested to call me again with detailed information, she oedered me "gharmein ho to do minute hold karo". Today I got a call from number 40340600. This caller was a graduate in arrogance. She herself was not aware what she was talking about. Upon asking, for what reason my balancve is indicated her, at first reply was that emi is pending. After I told her I have paid all EMIs, then she said " it may be interest" then she said could be bouncing charges. When I got irritated, she she said " isn't it my duty to visit
branch, after I receive call?

I am stunned with such arrogance and rowdy approach by ICICI bank executives. There could be a possibility of error but without any knowledge and information such high handedness of ICICI executives is highly objectionable.

I wish be on record that I have paid all the EMIs of my housing loan
and hold an unblemished record for payments on time.

May I request you take stern actiions against executives of your bank and adopt a more professional approach.

I am expecting a definite reply.

Regards,
Ranjeet Gupte

Sir,
I am sandip Medhe from Pune. Presently im serving College of Military engg, Dapodi Pune
i had apply home loan for 10,00,000/- to Ghole Road Pune Branch for one month ago. But the branch is reject my file when i ask the reason of rejection so bank employee Mr Anil Kasar told me " i dont know what is the reason, bank send the reason to you by post" but till date im not recived the reason.
May i request you please get me information in writing why my file reject.
regards
Sandip

Dear Mam,

I am holding a saving bank Account with ICICI Bank at Kolhapur Branch.
My Account no. is [protected].
This account is been Debit freeze by RCU department from last 7months. My case is with RCU Department. I had already submitted the concern mails to prove myself innocent to RCU Department.
I am following this matter from last 7 months continuously, but yet nothing has done. I have send request to customer care, but they asked me to contact the Account holding branch (kolhapur Branch). I contacted the Kolhapur branch, but they told they don't have authority and RCU department will activate it.

Below you will find all the related mails.
My concern is who is responsible for this matter? who and when is this Account is going to be activated? Atleast let me know if I can close this account.
I am having a Demat account linked with this saving Account, and i am facing problem because both have blocked.

Regards,
Sandeep Bhandare
Mb : [protected]







[protected] Forwarded message[protected]
From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Date: Mon, Sep 14, 2009 at 8:14 AM
Subject: RE:'ICICICARE=[protected]' Product: Bank / Old Customer / [protected]@gmail.com
To: Sandeep Bhandare <[protected]@gmail.com>


Dear Mr. Bhandare,

We understand your concern.

However, we will be unable to process your request from our end for security reasons.

We request you to coordinate with the branch where you have the account for assistance.

Sincerely,

Md. Asif
Customer Service Officer
ICICI Bank Limited


"ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390 days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75% of interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI Bank branch."

"Please do not reply to any e-mail that asks you for your bank-account-related information / details. These are called phishing e-mails and are designed with intent to fraudulently capture your bank account and personal details for misuse etc."

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.



-----Original Message-----

Dear Anil,

Please find the attached scanned copy of the hand written request I had given at the Chinchwad Branch regarding activation of the saving account. (A/C No.[protected]
Date of Request : 23rd May 09.
Request submitted at : Chinchwad Branch, Pune

My case is with Mr Sanjay Patil from RCU department. I have already given the clarification and supporting mails to prove myself innocent. He asked me give request regarding activation to the nearest branch.

As you said i have also contacted to Kolhapur branch where i hold the account. They told me they can't do anything regarding and can be done by RCU department.

My Demat Account is linked with the saving account and are blocked form last 6 months. Let me know what can be done or at least let me know if we can close the account.

Regards,
Sandeep Bhandare






On Sat, Sep 5, 2009 at 6:11 PM, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:

Dear Mr. Bhandare,

We wanted to speak with you on your contact number [protected] and give you this information however, we were unable to contact you on the indicated number.

We request you to visit the branch were you hold the account to activate the same.

However, if you are already submitted the request we request you write to us with this details to assist you.

1. Date of request :

2. Request submitted at:

Sincerely,

Anil Kumar
Customer Service Officer
ICICI Bank Limited



"ICICI Bank now offers 6.75% of interest p.a. on fixed deposits for 390 days, 590 days, 7.25% of interest on fixed deposit for 790 days & 7.75% of interest p.a. on 990 days w.e.f . 01.08.2009 . Please contact any ICICI Bank branch."

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank





--
Regards,
Sandeep Bhandare
Design Engineer
Applied Thermal Pvt. Ltd.

Credit card No.[protected]
Always receive statement by post late. Last statement dated 22nd September,2009 received today i.e. 8th October, 2009 in the afternoon and due date is tomorrow i.e. 9th October. Same thing happened in last statement and got a call from your Mumbai office which is embarrassing. Here onwards please send me e-statement at e-mail id given above so that I can make prompt payment without awaiting receipt of your printed statement. My request to your call centre bore no fruits, so am sending this mail hoping for corrective action.

i have applied for an Demat Account 3 months before in ICICI Bank, Ashoka Branch, Rohtak-124001 Haryana, and since then i am facing problems,. earlier the bank people name Pawan has told that the photo is not matching with the Pan Card then you have to make a new pan card, i have done the same and submit the copy of the new pan card 1 month before but not getting any reply, every time they are giving non satisfactory reply and saying it will be open with in 1 day or two, they are neither giving my documents back nor opening the account, i have talk to his senior name is Sandeep Wasan, but he is every time saying that it is a procedure of bank and i can not do anything, i dont understand if they can not do anything then why he is sitting there, now he is not even picking my phone calls if picks then i have got response that i am his junior and he is busy in meeting you call later, now 3 months has passed on and i have suffered loss who will be responsible for this.
please if any body can do something please do, phone no for the Pawan is [protected] and for Sandeep Wasan is [protected].

i hope my problem can be solved, please reply on my mail id [protected]@gmail.com

An executive from ICICI Prudential Life Insurance named AMIT RAI, approached me for a Pension Plan. The annual premium being 30000, the only worry for me, as my previous due was 27500/- , and adding these two would make it 57500/-, the executive promised me that he would provide me a facility of 6 EMI of 5000/- for the policy which would be interest free.I gave him the consent for the policy. I received the policy within 15 days and my statement within next 10 days which had no EMI, but the outstanding dues reflected 57500/-. When i spoke to Amit Rai (ICICI Pru life Excutive) he said he would look into it. After 2 days of no response i called him and he said i need to clear my previus dues to avail EMI facility. I then told him to cancel my policy if there is no EMI facility.
This was what i wrote to them
sir/Madam,
This is regarding my credit card ([protected]) statement in which the outstanding amount is 57500/ which includes a Pension plan policy of 30000/. your executive promised me that this amount will be in 6 installments. he never stated that i need to clear my dues before you avail me the facility of interest free installments. But now i have received calls from your office sayiny i have to clear my previous dues before the facility is granted. i spoke to your executives but i was not satisfied.Please send me the address where i can courier you back your policy.
i hereby request to cancel my policy, if you cannot avail me installment facility. i will not be paying you before you send me fresh statement in which this policy amount and your interest charges are deducted. This is the second time when i feel cheated from your bank. Send me a fresh statement and I will pay you in full and then if you continue with your same attitude, i will be left with no choice but to terminate your credit card facility.
Later on i use to get calls from ICICI customercare executives and the harassment was started. They wanted to know what the dispute was again and again. i told them several times but the call never ended. They sent executives to my house as recovery agents which did not had sense to talk to ladies.
Then one day i received a call suggesting to make the payment of other dues leaving aside the Insurance amount which i did.
Later i received calls for settlement for which i refused.
On 07/10/09 this amount of 30000/- and its interests , late fees, etc became 43262/-. Now they have blocked this amount from my Salary account.
I went to the J.B Nagar Head Office but they made me spoke to someone who said there was no request from ICICI Prudential for EMI facility. She said she was from ICICI BANK customercare AND NOT FOR PRUDENTIAL LIFE INSURANCE. Now i dont know what to do?
Please suggest.

Regards
Girish Rawat

Hi,

When I am trying to transfer money from my B2 account to ICICI savings account, it is giving an error message "UNABLE TO CONNECT TO DCMS".

Accont no.[protected]

Please help me on this.

Regards,
Vivek

Hi All,
I Sanjay Pandita has an account in ICICI Bank . I had made two transaction from my ICICI ATM at residency road , Jammu on 16/09/2009. In one of the transaction i got one Rs 100 note instead of Rs 500 note and i got Rs 400 less in my whole transaction.
This whole thing i explained to ICICI customer care and they told that they have paid me full amount and closed the request. Then i approached the other bank officials deputy manager and to my account manger, but they showed no interest in this case .

I request anybody from government to handle this case as i am 100% sure that i was paid less .


Thanks and regards
Sanjay Pandita

I have taken credit card i have used in hospital . the bank agent going to home & harrseing to mom &my wife . my mom is a paitent .the bank agent using the bad words .pls take action against bank.

ICICI SAFETY BONDS MARCH 2002 NO.5328 AND 5329 BON HOLDER NO.[protected] CERFT NO 279
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

I HOLD 2 SAFETY BONDS MARCH 2002 DUE 23.04.2009. I WAS EARLIER RESIDING IN THE ADDRESS AL116 THIRD STREET ELEVENTH MAIN ANNANAGAR CHENNAI 600040.I NOW
RESIDE IN THE ADDRESS P GEETH SRIRAM HARIPRIYA HOMES. NEW NO 2A OLD NO 9A
7TH STREET KUMARAN COLONY VADAPALANI CHENNAI 600026.

I HAVE NOT RECEIVED THE INTEREST WARRANTS AS WELL AS REDEMPTION PAYMENT TILL DATE DESPITE LODGING A COMPLAINT REQUEST VERIFICATION AND IMMDEIATE REDRESSAL AND COMMUNICATION TO MY CURRENT ADDRESS MENTIONED

THANKS AND REGARDS

Dear sirs,

I am an SB account holder with ICICI Bank Limited at Faridabad bearing account no.[protected].

On the 17th & 18th August, three transactions of Funds Transfers have taken place from my account to the tune of Rs.1,25,000/- (Rupees One Lac Twenty Five Thousand Only), and the same was brought to my notice by the RCU Department of ICICI Bank Limited. I confirmed that these transactions have not been carried out by me, and I had received a Service Complaint No. SR[protected] dated 20th August, 2009. Though I have been confirmed that the amount has not been paid to the party to whom the same was transferred, I have not been credited back the amount till date. I am not getting fruitful response to my calls and personal visit to the Bank.

Hence, I would request you to kindly intervene in the matter and organize return of the money to my account at the earliest.

Regards

S. VENKATESAN
A-108, Brotherhood Apartments
H-Block, Near Mamta Modern School
Vikas Puri
New Delhi-110 018.
Mobile : [protected]

Dear,
Sir /Madam,


Subject: Did not get a confirmation or a letter to my residence address of the ICICI CC # 9006 Settlement Letter. Collections Department has promised to give the settlement letter for ICICI CC # 4477 XXXX XXXX 9006 within a week time after i make the payment of the settlement amount of rs 8000/- in 1 shot.


I am Srinivas Rao Bhandari holding a ICICI Bank CC # [protected] since 2006 to till date. I was not able to make the payment since last three months. I have lost my job and i am not able to make the payment since then. As such my card has gone to the collection department guys and i have been contact with many people. I have sent an sms ro ARP to 5676766 to convert my outstanding amount on my card to EMI so that it would be easier for to pay it once i get my new job. After which i have been contacted by NEHA SINGH and LATHA ( Phone: +[protected], from the JVL towers 2nd or 3 rd floor) on 27 /08/2009 for the conversion of EMI. She have asked to make the minimum payment 4,350/- so that the outstanding amount can be converted to EMI. As said by her i gave a cheque of rs 4,350 dated 28/08//2009 and requested her to hounoured the cheque on 03/09/2009 as i will be getting money on 2 nd september and will deposit the amount in the ICICI savings account so that the cheque can be passed. I have given the cheque to the ICICI Collection Executive C.H. RAJU ( Phone # [protected] ) from G.R.A Agency working for ICICI Bank gave me the receipt # 8514761.

But they have hounoured the cheque before in hand on 30/08/[protected] CHEQUE RETURN Rs. 4,350.00(DR) and also got charged for Returned Cheque Payment Fees Rs. 250.00(DR) 30/08/2009.

Later again i was contacted by LATHA ( Phone: +[protected], from the JVL towers 2nd or 3 rd floor) on 21/09/2009 for the settlement of the card and during this process for a month i asked them LATHA and the collection executive C.H. RAJU to settle my ICICI bank CC 9006 for FINAL SETTLEMENT i wanted to close it immediately with the bank balance which had with me. I asked for a settlement of 5000 rs/-. But they said that they will send the request for settlement to the head office to get the aaproval. One day i was contacted back by LATHA stating that the ICICI CC # 9006 got settled for 8000/- rs and asked me to make the payment immediately before 25 SEP 2009 as Dassera Holiday is on 28 SEP 2009 and banks will be on Holiday and it will be delayed to get the Settlement later.

As i mentioned earlier that i have lost my job i did not had money in hand at that time and also i dont have friends or relatives who can lend me money, So i contacted my SBI CC customer care and asked for the VISA money BALANCE TRANSFER to my ICICI CC # [protected] for 8000/- rs.
Which got created on 23/09/2009 74617949266019000102035 SBI CARD PAYMENT SYSTEM Rs. 8,000.00(CR). Well in hand before the due date 25 SEP 2009 i was asked to make the payment by ICICI collections exceutive LATHA. As stated by Latha and CH. Raju they have stated that once the amount is received i will get a reference number that the ICICI card is settled and also will get a letter to my residence.

So from 23 rd SEP 2009 its been 12 days and 9 working days, Still i did not get any response or reference number or the settlement letter from the ICICI Bank.

Also i was contacted by YUVARAJ from Chennai phone # [protected] about the ICICI # 9006 for the EMI conversion and was asked to make the minimum amount to pay rs 8000/-. When he contact me again i informed that the payment was done and asked to call me back once the EMI conversion is done. The next day he calls me and stated that the EMI conversion cannot be done. The next day i got a call from another lady and asked to pay another 720 rs so that the amount can be converted to EMI.

I informed both that the ICICI CC # 9006 is getting settled by LATHA, NEHA SINGH and CH RAJU.


During this process on OCT 1st 2009 i happened to go to ICICI bank at JVL towers and spoke to one of the Area Manager to check if there are any trials of settlement on my ICICI CC # 9006. He showed me that there are no trails what so ever.

So since last week i was trying to get in touch with your ICICI CC collection executive CH. RAJU as he was following up the process. He was not taking my calls not even responding to my SMS. The next when i got him on phone # he said that the person whom he was following up my CC settlement she was on leave. I asked for her name and number, CH. RAJU give me her name: L. SOUMYA and her # [protected] which was not working as it was saying that the vodafone number you are trying is unavailable. When i told him that the number is not working he asked me to contact her on Monday as she is on leave, She might have switched it off. Also mentioned that even i facing problem with my phone and asked to try on monday. When tried to contact her on Monday same message. Tried calling your bank executive CH RAJU didnt pick the phone. He sent me a SMS stating not to call him and will get me contact by the person who was following up on the ICICI CC # 9006 Final Settlement. He said that i will be contacted by L. SOUMYA as she was taking care of the issue.

Today i got a call from DIVYA RAJ [protected] from the JVL towers OPP Assembly, She stated that the ICICI CC # has been settled for 8000/- rs and they are waiting for the payments to get updated and as such its getting late. She said that within 5 days from today 5 OCT 2009 i will be getting the Final Settlement Letter to my residence or i can come to the ICICI Collections Office at JVL towers Opp Assembly to collect. IF i dont receive the letter she asked me to call her on the same number # [protected] and then come and collect it from her.

Today again i got a call from YUVARAJ from Chennai phone # [protected] about the ICICI # 9006, When i asked him why the EMI conversion is not done for the card. He mentioned that the card is settlement status and gave me a reference number # [protected] and its been handled by RAJESH VEMULA and MEHUL HARIA.


Here i am not sure you guys are playing with me and fooling around with me, when i asked for the settlement of my card after making the payment of 8000/- rs through balance transfer.


So i kindly and humble request ICICI bank to settle my issue and give me my Final Settlement letter for 8000 /- rs which has payed on 23/09/2009 74617949266019000102035 SBI CARD PAYMENT SYSTEM Rs. 8,000.00(CR).

Kindly request you to resolve my case ASAP. So that i can concentrate on start applying for jobs so that i can earn money from my living.


Thanking You,



Your's Truly,

Srinivas Rao Bhandari ( [protected] )

I have not yet received the provisional income tax certificate for the assessment year[protected].
Request to send it urgently.

iam yellanki maheswararao frm hyderabad andhra pradesh. i had icici credit card since 2006. iam a regular paid customer to icici. these days i have not paid two months due. now i would ready to pay the amount to the bank. but the icici bank will not hear my words and without concent they collect the money from my salary account which is with them. for this i will try to contact somany times in hyderabad and mumbai to talk to officers of icici. but i cant get. this fraudelent icici bank is doing this way to harrass the customers pl dont open account with icici any time. its a fraudelent practices these days to collect money even regular customers like me. once again pl dont take any transactions with icici.

y maheswararao
ph no
[protected]
hyderabad

I was working with Icici bank ltd. Bikaner branch (offroll) (on roll company name; Team HR Services Limited (better known under the brand name team4u) ), I have resigned the company on 28.2.09. I have Till now I don’t have My PF Account no. Kindly let me know the status of my PF account.
Details as follows ;
FULL NAME : Aditya Naryan vyas
DATE OF JOINING :01. OCT 2006
DATE OF LEAVING:28 FEB 2009
team4u EMP ID : 42500
DESI. & DEPT, : CPA, Rural Housing & FAG, Farm Equipment RMAG, ICICI BANK LTD Bikaner

Hi,

I had open one bank account with ICICI Bank, Indore Br (A/c[protected] years before.

I got promise from executive that you do not need to maintain the minimum balance. I have used it up-to 2 years back.

Since last 2 years this account was un-operative and I have not done any transaction from this account and even I have not received any communication since last one year.

Today...

Dear Support Team,

Due to the mistkae in my ICICI credit card statement initilally I have not made the payment . i have raised lot of complints to the customer care and over a period of time the have not replied properly. finaly I have visited the support team of ICICI credit card section and calculated the final value and the same payment has made through my bank cheque. During this time they are filed my name in CBIL. I have received no due certificate frm them on their letter head after made this payment. Due to this I am unable to apply for any loans. kindly remove the name from the daatbase

Awaiting for your reply