ICICI Bank Complaints & Reviews

Dear Sir


I am saving bank account holder in ICIC KUMAR PARK BRANCH BANGALORE. Whenever i came to india and visited bank nobody shown quick reply my native place is 600 km away from bangalore and i am resident of australia. due to neglegency and not good approach towards helping and make process easier to customer you icic bank is loosing lot foriegn exchange money and investments.
when rate for AUD$1= 42 RUPEES that time i have had applied for net bank ID and Paasword which i lost when i personnaly went to bank ...you always shown short cut like pone banking and customer care call no etc but you should know that that system is more worst that physically visiting bank. i have had some time and unable to get my work done. so until now no perticular eamil for that my work so i am also decided to not to send money to ICIC which has lesscareer team and neglegency for customer.
even now i want urgent help for international money sending facility etc.

thank you.

Ref: LBMUM[protected]

ICICI bank had disburshed Home Loan total for Rs. 16, 45, 600/- out of this
Partially Disburshed for the amount Rs.855212 on 11/07/2008 and started charging PRI-EMI and for remaing loan amount they hold me up to December 2008.

PreEMI Details 31/07/2008 = 5536
01/09/2008 = 8553
01/10/2008 = 8553
31/10/2008 = 8553
03/12/2008 = 8097
[protected][protected]
Total = 39292

Forcefully they had charged PRE-EMI on me up to December 2008.

After requesting for application cancellation so that I can approach to any other financial institution and so many request finaly they released a cheque of Rs. 6, 90, 150 /- in favour of Flat Owner and a cheque of Rs. 1, 00, 000/-/- in favour of Me. (Akil Khan)

I told them I dont want Rs. 1, 00, 000/- cheque which was issued on my name. then they told me take it it is valid for 1 month if you will need in future then you can deposit it in your A/C or you can retuen it to Bank. if you will disburshed this cheque then only interest will be charged on this amount otherwise only on that amount which will be disburshed. i.e Rs.855212 and Rs. 6, 90, 150 /-

I didn't disburshed above cheque and returned it to ICICI Bank - Andheri Brach on Saturday 07/02/2009 by 6:30 pm and it has been received by Mr. Ashish Haude. then also they have charged interest on that amount.

EMI Month Charged EMI Exact EMI Difference Amount Charged
10/02/[protected]
10/03/[protected]

When I asked from Mr. Sagar Tiwari RO-Home Loans-
"Will you please give me the reason why bank had charged access EMI of (1049 + 1049 ) = Rs. 2098/-, If it is by mistake then how this differ amount will be adjusted?"
He told me to call on customer care No. 28307777, and customer care representatine is telling that, I will not get back this amount because you had accepted cheque of Rs 1, 00, 000/- and returned it by 10/03/2009
But the above Cheque I have returned to ICICI Bank - Andheri Brach on Saturday 07/02/2009 by 6:30 pm and it has been received by Mr. Ashish Haude .

Kindly Help Me.

To,
The Chief Manager.
ICICI BANK LTD

Sub :- Wrong Statement OF Credit Card .

R/sir,
My name is ajay kumar arora, I am user card last 7 year.
Card no [protected] &[protected], your bank
Loan amount 320000/ dt 23.01.08, my first EMI starts 23.02.02008
I am regular EMI paid to on time but your bank 11.03.2008 statement
Late charges 600/-I am deposit ch 993348 dt 28.03.08 your drop box
I complant yo c care but no result
5.5.08 krishana time 1.00 to 1.18 ph no [protected]
17.09.08 alok 14.40 to 15.09 ph no 30512330
20.9.08 rajesh 10.40 to 10.48 ph no 30512330
20.09.08 neelam C Care 11.25 complant no SR 80123368 but no result
30.09.08 shuriti 15.20 to 15.36 ph no[protected]
C Care[protected] no result

18.10.08 miss kavita time 15.59
MR Manish 17.12.08 14.04 time
your bank many calls our person your office and collet the ch but bno person
come to my office and your bank late charges,
MR Sunny ph no [protected] 25.02.09 no person come time 11am to 2 pm
MR Sunny [protected] 26.02.09 time 11.to 2 pm
MR Deepak [protected] 24.12.08 time 3 pm to 5 pm
MR Sunny 7.03.09 ph no [protected] time 11.35
9.03.09 10.20
5.03.09 15.32
5.03.10 14.25
5.03.11 15.25 but no person come to my office.

Pl soughtout my problem your bank officer many times harrsment per day .to day three times ph Mr Vijay ph no 30512400 your payments due when will deposit .
Pl earely sought out my case
Thanking You
A k arora
Pn [protected]

Sir,

First for icici bank ltd. i have a saving acount with icici bank my ac no[protected]. i give cheques to city financial against for my personal loan for my emi. the amount is 2521/- pm. the emi deduct every month on 05. this month the emi not deduct from my acount. on 06 mar i got a sms your cheque 327293 dishonoured. when i chequed on the reson shows due to alternate in date / figure but the same chaque cleared on 14 mar 09 without my any alteration / sign / city financial done anything on that. when my cheque dishonoured on 06 mar 55/- charged the bank from my acount. If i can not do any thing why the cheque cleared second time. i visit the icici rn mukherjee branch, kolkata today at 1915 hrs at counter no 15 tne executive replys me sir every month same amount deduct from your acount so that we clear second time so that you are not in trouble.

Second for city financial. when i take loan the bank take me 19 cheque in advance and the same will be produced every month on 05. every cheque i signed in advance nothing written on that. the city financial every month write the amount and the date on that and send it to icici bank for clearance. but this month my cheque have problem i called the costomer care delhi[protected] the executive told me sir you wrote the amount and date on that some mistake done by you so that the cheque dishonoured. 14 mar 09 onward i received a lot of calls from the city financial agents your unpaid amount is 2521/- clear it. daily i told to the agents already second time my cheque is cleared but these people not beleve on me. today the agent told me when our system shows your debit is clear after that we not call. but these people not in position to listen any thing. why the city financial not yet update in system so that his agent inform. i call regarding this matter to costomer care again on delhi no and kolkata no these people told me we cannt do any thing becouse this call is from collection department again i call the sells department they also say sorry and sugest me to abuse them when they call. when i call back the nos from i got call no body replys. what i can do.

sir main fault create by icici bank second the city financial why not update timly my emi.



thanks,

ICICI Bank had sent me a courier of Credit Card (AWB[protected] to my address -Azad Nagar, Near Brahmand Complex (provided by me for their records). The said address is of my in-laws. However, I and my husband are staying separately at Kasarvadavali, and since no one is at my place to receive any courier, all our correspondence is delivered at my in-laws' place. The said courier was not delivered to my father-in-law since he could not provide my ID proof. I, therefore called the concerned courier office on 25441008, who told me to contact the customer service centre on 31002222. However, when I called the customer service, i was not attended at all - I kept holding the call for 9 minutes and no one attended my call. This is a very disgusting and unexpected as the customer service can't keep the customer holding for so long.

Would request to look into the delivery of the courier to my in-laws address i.e. B-7/403, Swastik Park, Azad Nagar, Near Brahmand Complex, Ghodbunder Road, Thane (W) - 400 607 and take action about customer service.

I am a BSNL employee.
I have availed one persolan loan LPKOM[protected].
I am paying the instalments regularly but everytime some dues and cheque return charges appears in the loan account.
Some people introduced as from ICICI Bank call over my mobile number and speek abuse also.
Today also a man introduced as ICICI Bank employee called from the numbers [protected], [protected], [protected] threatened and spoke unparlamentory words upon me.
I want to close the loan. What is the total amount to be paid to close the loan?
I want to stop the banking relationship with ICICIBank.
It is not at all advised to avail loan from ICICI Bank.
Please stay away from ICICIBanking relationships.

thru this mail i wud like to complain dat I m nt receivin my monthly statement since january... my account no is[protected]... pls send my statements as soon as possible and do send me monthly statements regularly... I hope that I wont use this complain board again...

I have a mobile No.[protected] since the last five years. I have been getting calls from ICICI Bank, Credit Cards Divn. about a defaulter Mr.GPK Reddy whom I presume was holding this mobile number earlier. Inspite of informing the bank not to contact him over this mobile, the bank and its representatives keep calling on this number. This has been going on for the last five years and all my attempts to stop these calls have failed. Most of the time, I am either travelling or driving or in a meeting when these calls are received and I am forced to lose my temper on such occasions. Lately these calls have increased and I have also started receiving SMSs continuously intimating that they will report to Credit Bureau i.e, CIBIL about my track record.

I request you to take up the matter with ICICI BANK and see that this type of harassment is stopped immediately.

[protected]@yahoo.co.in

Dear Sir,
This is to inform you that I am holding a credit card ICICI bank since March 2007. My old card no is [protected] on behalf of this card I gave a request to bank for new card because my old card strip was not working and after two days bank despatched the new card but the card was not being delivered to me. That card was delivered to my old office address at Progressive Times Planner Pvt. Ltd., I -11, LGF, Lajpat nagar – II, New Delhi, and I came to knew about that when I got an SMS from the bank about two transactions one for Rs .90, 000 and second for Rs. 13, 000. As I got the SMS from the bank I informed the bank immediately about the non reciept of card and reqested to stop the payment to the merchant and to block my card. I gave the complaint to the bank by e-mail and fax also. I lodged a Police complaint also at Lajpat Nagar, New Delhi Police Station.

After that I got a letter from bank side to solve the above transaction and I got my credit limit reversed in my monthly credit card statement. When I received my next statement, the bank again debited the above said transactions. Neither the amount was given to the merchant nor did it returned back to me and now the bank is adding that amount in my monthly credit card statement with interest. I am paying the money to the bank which is not provided to me by the bank and not used by me, that too with interest.

Currently the bank is saying that the payment is on hold but no specific reason is explained to me. I reqested bank so many times to credit the transactions as well as the amount and interest, which I am paying to the bank for last 4 months, in my card. I am paying that amount just because I don’t want to spoil the healthy relations with ICICI Bank.

You are requested to intervene in the matter and to do the needful.

Details of the communication done with the bank for the above matter is given below.


Suneel Kumar
Mob. +91 [protected]


Dear Mr. Venkatnathan,

Just Keep yourself in place of me and then tell me shall I pay the money which I have not used. Bank is charging the interest to me for the amount that I have never used and the amount is lying with the bank. Bank has not credited the amount to the merchant also. It is bank's responsibility to ensure delivery of card to the customer. Even then to maintain the relation with the bank I have paid the interest to the bank till yet. But now I will not pay the interest anymore & I have no other option except to go to the consumer forum.



Therefore, you are requested to credit the amount back to my card alongwith the interest on the amount.



Regards,



Suneel Kumar

Mob. +91 [protected]

--- On Thu, 12/2/09, ICICI Bank Customer Care <customer.[protected]@icicibank.com> w



From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Subject: RE:'ICICICARE=[protected]' Attention Plz...
To: "[protected]@yahoo.com" <[protected]@YAHOO.COM>
Date: Thursday, 12 February, 2009, 3:16 AM


Dear Mr. Kumar,


We tried to contact you on [protected], however you were not contactable.

According to the revert of the request SR83654580, we inform you that the dispute that you raised has been decided in the bank's favour.

Please make payment of the amount outstanding to avoid further financial charges.

We have attached the credit card delivery proof.

Looking forward to your co-operation in helping us serve you better.

Sincerely,

Tulsi Sirivella
Customer Service Officer
ICICI Bank Limited

ICICI Bank now offers 8.75% p.a. on fixed deposits for 390 days and 590 days, 9.00% p.a. for 890 days. Please contact any ICICI Bank branch.

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.

-----Original Message-----
From: Sunil Ahuja ([protected]@yahoo.com)
Date: Wednesday, February 11, 2009 09:40 PM
To: ICICI Bank Customer Care (customer.[protected]@icicibank.com)
Subject: RE: Attention Plz...

Dear Mr. Venkat Nathan,

I have explained you my whole problem even then you are saying me to make the payments. Explain me the reason why should I pay that money? Am I here to crack jokes with you or you think that I am lying to you? What a stupid reply you have sent me of the e-mail. I have tried a lot to put my complaint in your 'E-MAIL US' (www.icicibank.com) but it is saying that transaction date cannot be prior to 90 days.

Now I request you to take right action in such case. Reply me...

-- On Wed, 11/2/09, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:

From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Subject: RE:'ICICICARE=[protected]' Attention Plz...
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Date: Wednesday, 11 February, 2009, 6:31 AM


Dear Mr. Kumar,

For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com

As per SR83654580, The dispute that you raised has been decided in the bank's favour.

Please make payment of the amount outstanding to avoid further financial charges.

Sincerely.

Venkat Nathan
Customer Service Officer
ICICI Bank Limited

Season's Greetings! Hope the New Year brings you and your family joy & prosperity and make our relationship stronger than ever

ICICI Bank now offers 8..75% p.a. on fixed deposits for 390 days and 590 days, 9.00% p.a. for 890 days. Please contact any ICICI Bank branch.

Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking>Cards>>Credit Card>>View credit card e-statement. This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders.

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.




-----Original Message-----
From: Sunil Ahuja ([protected]@yahoo.com)
Date: Tuesday, February 10, 2009 08:41 PM
To: Icici (customer.[protected]@icicibank.com)
Subject: Attention Plz...

To,


The Manager

Customer Care Dept.

ICICI Bank.


Sir,


This is to request you that I am holding a credit card of you esteem bank since March 2007. My old card no is [protected] on behalf of this card I gave a request to bank for new card because my old card strip was not working and after two days bank dispatched the new card and I did not receive this card. That was card delivered to my old office address at Progressive Times Planner Pvt. Ltd., I -11, LGF, Lajpat nagar – II, New Delhi, and Progressive people swiped this card in company EDC terminal and make two transactions one for Rs .90, 000 and second for Rs. 13, 000 and immediately I got the bank SMS. I informed the bank to stop the payment to merchant and to block my card. I gave the complained the bank by e-mail and fax. I lodged a Police complaint against Progressive Times Planner Pvt. Ltd. at Lajpat Nagar, New Delhi Police Station.


After that I got a letter from bank side to solve the fraud transaction and I got my credit limit reversed in bank monthly credit card statement. When I received my next statement, the bank again debited the above said transactions. Neither the amount was given to the merchant nor did it return back to me and now the bank is adding that amount in my monthly credit card statement with interest. I am not ready to pay that money, which is not provided to me by the bank and not used by me, that too with interest.


Currently the bank is saying that the payment is on hold but no specific reason is explained to me. Kindly, credit the transactions as well as the amount and interest, which I am paying to the bank for last 3 months, in my card. It is my kindness that I am paying that amount just because I don’t want to spoil the healthy relations with ICICI Bank.


Kindly take actions in this regard.


Thanking you!


Suneel kumar

Mob. +91 [protected]


NOTE: This matter is also sent to the Consumer Complaints.




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From,
Mr Deepak K Kamble
Credit card no. [protected]
e-mail- [protected]@yahoo.co.in.

To,
The Manager
ICICI Branch
Bund Ganden
Pune,

Sir,
As per your e-mail dated 29.01.2009. I have deposited Rs:- 14, 050/- through ICICI Branch SOLAPUR.
The deposit slip no is 3136765.

Sir in future, it is not require to continue my credit card account therefore it is requested to cancell my credit card no as mentioned above.

Please inform accordingly.

Thanking you.

I'm a icici chennai customer. I went to a axis bank to withdraw 5000/-. Since in my native place there is no icici atm. My native is Chittoor, A.P. But my transaction with axis failed. I got message like unable to process (security person with me). I went another atm (indian bank), tried to withdraw, it shown insufficient balance. I login to my icici account, and it shown transaction successfully done with Axis atm. I gave a complaint (complaint id:[protected] regarding with icici customer service on 3rd march, 2009. They told me to wait 12 business days, that is till 16th march.

I called to icici today and they informed to me that wait +12 business days. because axis says that transaction was successfully made. I shocked. How could it possible, since I didn't get money. Icici customer service person informed me that they took one more complaint through visa.

Please help me, what to do?

5000/- is not a small amount.

Any help would be great appreciated.

Thank you.

SIR/MADAM

I tahseen naiyer holding saving account with your bank and my saving account no is[protected].My concern of mailing to you is total negligene of icici bank employee for which i m suffering for last 3 month . I had already put my grievences in front of icici customer care and also in the branch but there was no response after running from post to pillar i find myself helpless so i took this step in mailing you my grievances. From my account 18000 has been withdrawn without my knowledge on 20th dec 2008. when i approached the bank i have been told by the bank employee that you had issued self cheque of 10500/ and 7500/.but for me it was shocking because i did not issued any self cheque. then i came to know that one gentlemen had requested for cheque book through phone banking and the same has been delivered to the lajpat nagar 2 new delhi branch by showing an authority letter, the same gentleman went to lajpat nagar 4 new delhi branch and withdrawn the money . I asked the branch manager to show me the cheque through which the money has been withdrawn and i could see the negligence of your bank because the signature was totally mismatch and as well as in the authority letter . The bank manager told me to put an FIR and we will do an investigation on the same and you will get confirmation within seven working days. Now 3 month is gone and i did not get any kind of response. Sir please tell me what should i do in this case, please help me.

Thanking you
Yours truly
Tahseen Naiyer
[protected], [protected]

Till now i have not applied for any credit card and i dont have any. But recently i have applied for a loan with ICICI bank for my personal use and really got humiliated saying that my name is in CBIL and am not eligile for any loan applications further. Definitely its been a mistake by CBIL by entering my name or be it my PAN in defaulters list

I have a credit card of icici bank Card no:-[protected].EMI Card.the recovery executive are making call to me in regular basis.they are charging more withought my knoladge.i had purchase a mobile of Rs-5700(aprx).but within 15 days they sent me a stament where i have to pay minium Rs-4000/- i paid that ammount on time and than i got a statement where i have to pay more amount with EMI charges, intrest charges+service tax.when i call on customer care[protected].they do not respond and the language which is used by them is not good to talk to them.i am getting regular call from andheri J.B.Nagar the executive is now calling me and threreataned me weather i will be on train or in road crossing.
I need healp and sujjesation.
Regards
Anwarul Haque Khan

Dear sir, i have lost my atm cum debit card last month.wat r the procedure should i follow.pls let me know by mail.thank u

Settlement of ICICI Credit card no [protected]

I would like to highlight my Credit card settlement case wherein ICICI Bank is fooling be since last one month & are not giving me a clearance certificate even though i have paid all the three installments amounting to Rs 21000/- as per settlement letter issued by ICICI. On the other way they have been regularly sending the credit card statements in spite of the settlement...

: I HAVE RECEIVED A CHE.NO.360530/13.12.06 FOR RS.26400/- from icici bankltd TOWARDS LOAN AGAINST MY CREDIT CARD WHICH IS TO BE REPAID IN 24 INSTALMENTS AND REQUESTED ME TO PAY FROM FEB2007 ONWARDS(PRIN-26400+INT 4752 & ST 585 =31737 TO BE PAID).THE INTEREST ON IT IS 4752 FOR 24 MONTHS . NO AMORTISATION SCHEDULE WAS SENT TO ME. THEREFORE I USED TO PAY THE DUES IN THE MONTHLY STATEMENT AND COMPLETED THE ENTIRE 24 INSTS AS RS.26400 +INT 76072+ST585=34592 I.E I HAVE PAID AN EXCESS AMOUNT OF RS.2855 IN EXCESS OF THE TOTAL AMOUNT OF PRINCIPAL +INTEREST +ST .EVENAFTER COMPLETING THE PAYMENT MR.VENKATAKRISHNAN OF RAMNAGAR BRANCH, CBE IS TORTURING ME TO PAY RS.20000 AND BLOCKED MY SB ACCOUNT .Then I met him AND PRODUCED THE DETAILS OF PAYMENT TO HIM. HE SAID TO RELEASE I HAVE TO PAY RS.2600 ACCORDINGLY I HAVE AUTHORISE TO WITH DRAW THE AMOUNT FROM MY ACCOUNT. EVEN AFTER MY REPEATED REQUESTS THROUGH E MAIL, NO BODY IS INTERESTED IN SETTLING THE ISSUE. AGAIN LAST FEB HE HAD BLOCKED MY ACCOUNT AND WHEN I CALLED HIM TO KNOW THE REASON, BUT HE TALKED VERY HARSHLY AND HESITATE TO MEET ME AND ASK ME TO MEET MR.RADHAKRISHNAN . HE HAD ALSO ASKED ME TO PAY RS.2600/- THEN I HAVE AUTHORISED TO DEBIT THE SAID AMOUNT ON 06.02.2009 . THE TOTAL AMOUNT PAID BY ME IS RS.37192 FOR THE AMOUNT OF LOAN RS.26400/-. THAT MAN IS TILL GIVING TORTURE BY SENDING THE SMALL BOYS AND THAT BOYS ARE SHOUTING INFRONT OF THE OTHERS AND INSISTING ME TO PAY 20000. WHY YOU PEOPLE ARE MAKING TORTURE WHEN I HAVE DEFAULT IN PAYING THE INSTALMENT CORRECTLY. CAN U ABLE TO TORTURE THE HIGHER UNPAID PEOPLE WHO IS CHEATING .MY FAMILY IS DEPENDING ONLY MY INCOME.PLEASE TREAT THIS MOST URGENT. HIS NUMBER IS [protected] . HOPE YOU WILL UNDERSTAND MY GRIEVANCE. I NEVER CHEAT ANYONE EVEN THE BANK.

IT IS QUITE SURPRISED TO RECEIVE SUCH TYPE OF IRRESPONSIBLE MAIL FROM THEIR END AND INSISTING ME TO PAY MORE THAN 20000/-. THE INSTALMENT TO BE PAID INCLUDES BOTH THE INTEREST AND SERVICE TAX. THE LOAN HAS TO REPAY IN 24 INSTALMENTS. IN SUCH CASE WHERE IS THE QUESTION OF MINIMUM DUE WILL ARISE? IF I PAY THE INSTALMENT ON 1ST OR 5TH OR 15 THE OR 7TH DURING THE MONTH, THEY ARE CHARGING PENAL INTEREST. TILL DATE I HAVE PAID 37192/- FOR THE LOAN RECEIVED AMOUNT OF RS.26400/- DO WISH FOR REPAYMENT OF RS.26400, I MUST TO PAY 57000/-. I.E DOUBLE TIME OF THE AMOUNT RECEIVED ? DO WISH ME TO PAY THE BALANCE. WILL YOU LIKE THIS. ARE YOU READY TO PAY FROM YOUR PACKET IF SOMEONE CHARGED LIKE THIS.

EVEN AFTER MY REPEATED REQUEST TO MANY PEOPLE AND VIA MAIL, NOBODY IS INTERESTED IN GOING THROUGH THE ACCOUNT AND SETTLE THE ISSUE.
WHEN ON THE TELEPHONIC CONVERSATION, ONE MR.VENKATESH SAID THAT HE WILL CHECK THE ACCOUNT AND COME BACK TO ME. BUT WITHOUT GOING THROUGH THE ACCOUNT AND WITHOUT KNOWING THE NATURE OF THE TRANSACTION( IT IS NOT A CREDIT CARD DUE BUT A LOAN TO BE REPAID WITH INTEREST) HOW CAN THEY ASK ME REPAY THE BALANCE. DO YOU THINK THEY THOUGHT THAT I AM A FOOL T O PAY WHATEVER AMOUNT DEBITED TO MY LOAN ACCOUNT. NO SUCH BANK IS DOING LIKE THIS. BEFORE CALLING A CUSTOMER FIRST GO THROUGH THROUGHLY THE STATEMENT RIGHT FROM THE BEGINNING TO TILL DATE.

I AM THE ONLY BREAD WINNER OF MY FAMILY. AGAIN AND AGAIN HE IS TORTURING ME AND MAKING ME TO COMMIT SUICIDE.

I DONT KNOW HOW TO OVERCOME FROM THIS ISSUE

http://www.icicibank.com/pfsuser/cards/creditcard/more_cards.htm
Link is showing "contect us " does not work. I mean system do not accept compalain on line.

i am having ICICI bank savings account from the past 51/2 years.i applied for icici bank credit card online from bank's website.later a customer care representative called me and verification process was done.but i did not get any communication from them.after waiting for some weeks i mailed my ICICI bank manager giving my appliaction refernece no.he replied me asking for my douments required to ICICI bank Chandivali, mumbai address.i sent them through courier .but still there was no reply.again i mailed my bank manager .to my surprise he says my appliaction is rejected and reason for the same could not be disclosed.but i came to kno was per law there are supposed to disclose the details. i would like ICICI to respond to my case .my credit card application no is[protected].

dear sir,
i miss shilpa chodankar was employee of icici prudential group and was offered the corporate gold card. the card bears the no [protected] of which the issue date is 01/08.
as per the credit limit available 30, 000 i made a purchase transaction at jayesh jewellers of rs 29, 500 on 10th jan 2009.
since i had the intentions to purchase this gold on my credit card prior to doing this transaction i gave a call to the call center and inquired about the total credit limit for purchasing and whether i can convert it in EMI or no. as per the information given i cleared the previous balance and made the transaction on 10th of jan.
immediately next day i gave a call to the call center mentioning that i want to convert this transaction into EMI. so the executive told me i will have to call after 7 days since they recieve the update after 7 days.
after 7 days i when made a call the executive told me that my request will be processed and i shall recieve a confirmation call for the same.
since i did not recive any confirmation call i called occe again on 19th jan 2009 to confirm the same. i got the information that it will be done for 24 months and EMI will be 1430rs and initially in the month of feb2009 i will have to pay rs 660 only.
2 days after this call i recieved a call from the chennai center 2 boys were on the phone one after the other they spoke. the message what they gave me was that " this is a confirmation call for your request for the transaction to be converted into EMI has been proceessed and you are given 24 months EMI facility. and EMI will be 1430rs and initially in the month of feb2009 i will have to pay rs 660 only. "

but now when i recieve my statements and i recieve phone call from the recovery they are telling me that the transaction is not being converted into EMI.

so i request you to look into this matter and do the needfull. i was actually waiting for my phone call history to come and then register this complain. but as days are passing i thought of doing this first.

i request you to give me the EMI facility as i cannot afford to pay such huge amount at once. and as it is i am jobless suffering of reccession.

at the most i can arrange for the EMI amount every month.
ki8ndly do the needfull.
for further correspondence i am providing my contact details.

address: h no 433
sastiwada mayem
bicholim goa
pin 403504.
phone : [protected]
[protected].

thank you.