ICICI Bank Complaints & Reviews

ICICI Bank Ltd — Home Loan Interest Rates

When I took this loan, I was offered interest rate of 8.5%, However it was increased whenever there was an increase in interest rate, since this being on floating rate of interest. Now recently when bank has slashed the interest rates, they have not decreased my interest rate. When I complained for that at the call centre, they say that low interest rate is only for new customers and if I want that interest rate I have to pay swtich charges, that would be probably 2% of the loan amount.

Now my question is that, if they have increased the interest rate then how come they have not paid me switch charges? how they can do like this, they are cheating not only me but millions of customers.

If I see my interest rate chart then it has increased everytime interest rate was increased but it was never decreased when they announced slash in interest rates.

Please see

ICICI Bank does not bother to reply ; inspite of several visits, no solution of problem is initiated. Registered letters remain unreplied. How to go about it?

amar lahirimajumdar,
former banker,
26/2,PGM Shah Road, Kolkata 700033.

Hi, I am Prakash, Even i have also facing the same issue. Why only ICICI bank is charging unnecessary charges to the customer, if we ask for the reson to the Customer care, i they also did not respond properly. Is there any compliant site in RBI to book complaint against ICICI bank.

Hi,
I am Devendra Jain, also the victim of ICICI Bank.

I took loan in Year 2003 and Bank has explained the advantage of Flexi Interest Rate and told that it is as per RBI Norms.

They hiked the interest charges upto 13.5 % in due course of time and when I asked why they increased bank informed due to hike in PLR (Prime Landing Rate)?

When bank increased so fast why bank is not reducing the interest rate, when they are offering 9.75% to new customers.

is bank has no rule and nobody even RBI can not ask them to reduce interest rate?

Or their any hidden clause which they do not explained the customer at the Time of taking the Home Loan.

i want to know is there any guideline in RBI rules where it says maximum rate on interest one bank can charge from debtor, even am also one of the sufferer, i took loan from Barcley bank as business loan while taking that they says the interest qill not cross the 15% but now then charging more then 18%, i want to take legal action agaist bank but am not getting any law or rules where it says the maximum rate will be this, what can i do now

Please file complain with Banking Ombudsman but he will say that there is nothing unusual and it is their commercial practive but then you have to file an appeal against the ombudsman with the Dy Governer of Reserve Bank of India, Customer Service Department, Amar Building, Sir P.M.Road, Fort, Mumbai and Dy Governer will take up the matter with RBI and is supposed to get the interest rate reduced.

From,
Shubhangi R Chandramore
Credit Card No.: [protected]
Email Id: [protected]@yahoo.com
Reference is made to
1. Service Request no. SR[protected] dated 6th Nov 2012
2. Service Request no. SR[protected] dated 8th Nov 2012
3. Call made on 2nd, 3rd, 6th and 8th Nov 2012 for credit card bill payment through internet not getting credited in the account
Sub: Credit Card bill payment through Internet not getting credited in credit card account.
Dear Sir,
The last bill for the above mentioned credit card was generated on 16th Oct 2012 and the due date of payment for the same was 4th Nov 2012. To avoid the late payment charges the payment of `6000/- was made well in advance on 2nd Nov 2012 (Transaction Details enclosed). The amount of `6000/- was debited from my savings account however, the same was not credited to the credit card account.
I made a call to your customer care department on 2nd and 3rd Nov 2012 and explained the situation. The customer care department explained that there is problem going on with internet bill payment and assured me that the payment will be reflected in the credit account within 2 working days. However, the payment got re-credited in my savings account on 5th Nov 2012 (Transaction Details enclosed)
Again I called your customer care department on 6th Nov and explained that the payment got
re-credited. The customer care asked to make the payment again and assured me that no late payment fee will be levied. I made the payment of `3000/- on 6th Nov 2012 and the same also got re-credited to my savings account on 8th Nov 2012.
The service requests were put up on 6th and 8th Nov 2012 but still the problem was not solved. Finally I was forced to make the payment through ATM on 9th Nov 2012.
During this whole process I kept in touch with your customer care department and explained them the problem with the payment. Wherein I was assured that no late payment fee will be levied for no fault at my side. However the bill for this month has been generated on 16th Nov 2012 and late payment charges have been accounted on the credit card.
I would like to bring to your notice that due the problem at your end I am not going to pay any late payment charges.
I request you to make the necessary amendments in the bill and revert at the earliest.
This is for your information and necessary action.
Regards,
Shubhangi R. Chandramore

ICICI Bank Ltd — Lost PAN card

Dear Sir,

My PAN card no. is ACJPR2505E. I lost my PAN card. I have also moved to Mumbai and my current address is given below:

Alok Ranjan
Flat No. C/ 302, ICICI Bank Apartment,
Ceaser Road, Amboli,
Andheri (West), Mumbai - 400 058.
Phone[protected]; Mob - [protected]


Please issue me the duplicate PAN card with the aforesaid address.

Regards,
Alok Ranjan

ICICI Bank Ltd , — LOSS OF PAN CARD

Dear Team ..,

I have lost my PAN card while travelling from Badnera to Mumbai- Vide Train - Sevagram Express( Train No : 2140 ) on[protected] . The details of the PAN card are as under :

Name : HEMANTKUMAR MALIK / PAN NO: AKSPM0954F
There were other documents also which such as SMART CARD issued by GOVT of GOA, ATM CARD of SELF & My Wife, ISKCON Life Membership Card : No : BLR44621
there was cash of Rs.2500/- also in my Waist Pouch .

IMINT — Not received imint card

Hi,
i have not received imint card though the reward points transfered to imint 4months back from icici bank.

imint card#[protected]
Thanks,
Suneel.

IMINT — Card not received

I have not receied i mint card yet. Following up with them from past 5 months. So called ICICI credit card dept without informing me, they have converted my points to i-mint. imint customer care is so polite and gives me info that card will reach in few days, pls hv patience.

Howw to go about this? any suggestions please?

Dear Mr. Ranjith,


Kindly write to us at [protected]@icicibank.com with ‘Customer Service - I-mint Card’ as the subject line. Request you to provide your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

sir,
imint card not yet received by me

card not reced.

ICICI Credit Card — imint card not received

I am using ICICI bank Credit card Since 2007 ,I have not yet received Imint Card ,But My Credit card statement says All earned Points Are Transfered To IMINT Card (With Imint QAcc No:[protected])
but i dont posses one such.I expect an immediate response from you.

Dear Ponnusamy,

We regret the inconvenience caused.

Please write to [protected]@icicibank.com (Subject line: UID 254972) with your credit card number and contact details. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI — i have not receive my imint card

Dear all
iam sri debendra kumar nayak .my pay back A/C no- 9401152f34878907, i have not receive my imint card till date.i complain the custmer care rapidly but norespons so plz take the nessary action & send me my card as soon as possible..................

Hi,

Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer '2300177' in the subject line.

Regards,
ICICI Bank Customer Service Team

Dear sir,
In reference to above subject I want to describe some probles related my ICICI Bank Credit Card.,
Name : KHURSHID BARA
Card No . [protected]
Valid From: 09/07 (Sept, 2007 )
Valid upto: 09/11 (Sept, 2009)

As I have send request on ID : customer.[protected]@icicibank.com on 19.11.08 at 10.54 Hrs to withdraw my Credit Card facility and requested not to send any statement of Credit Card we were ready to pay the balance payment anyway.. Then next day on 20.11.08 I had received call from [protected] to pay full & final amount sum of Rs. 1784.00 Rs. I had paid it same day...
Then Every Month I am receiving the Same Statement of Payment of Credit Card.. As already closed. I had received last Satetement of Rs.4006.34 on 09.03.09
On Saturday @ 9.45am I have called on[protected] for this matter from Mob No.[protected] for about 5 minutes .. Now Always ICICI Credit Card Division hesitate me to pay this bill..

So, I want to know, why I should pay this amount sum of Rs. 4006.34 ...So, Pls. Let me give judjement..

Thanks & Regards.

KHURSHID BARA
[protected]

Dear Mr. Bara,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team

sir,
MY LOAN NO : LTKDI[protected]
NAME : SARAVANAKARTHICK P
PRESENT ADDRES :1002-CHIRISPAN ILLAM
NAVARATHNA NAGAR
KARAIKUDI-630002

I TOOK ICICI TWOWHEELER LOAN.CLOSED @17/0/2009.BUT NOT RECEIVE IN NOC)NO OBJECTION CERTIFICATION LETTER UPTO TILL DATE.PLEASE PROVIDE THE NOC DOCUMENT AS EARLY AS POSSIBLE.
SINCEARLY
SARAVANAKARTHICK P
[protected], [protected]
KARAIKUDI-630002

hi
my account number is[protected]
i want details of loan status on my mail id

i want details of loan status on my mail id

NO OBJECTION CERTIFICATE NOT RECEIVED MY LOAN A/C NO.LTKKN[protected]

please release the No Objection certificate for Two wheeler loan No. LTHYD[protected]

Bajaj Pulsar — Still I didn't recieved my NOC

Dear Sir,

As i had taken the loan againt my Bajaj Pulsar from Bajaj Finance and I have already full fill my loan to Bajaj.I have had ask for NOC but still I didn't recieved my NOC of my loan.

Please find below details of my bike-
Reg No.- MH12BE4616
Chassis No.- PCD60101
Engine No.- BPD98584

Thanks
Umesh
([protected])

Dear sir/madam
at the time of of purchase of my bike i had applied for two icici wheeler loan, but because of some problem that application has been denied by the bank, and i purchased my bike in cash, but my bike has been registered as it has been finanaced by icici bank, so for that i need one noc (No Objection Certificate)from the icici bank that bank has no dues on me, my bikes reg, no . DL 3S BA 8404,
this is a kind request to you that please help me out, i am in a problem
thanks
regards
Ajay
Mob:[protected]

I m very agree to services of the icici bank ltd coz that i have still not received my two wheelar loans n.o.c within more than 25 days.The bank will not perfectservice provider for its customer

I haven't received my NOC after clearing my two wheeler loan in the year 2008. Vehicle No: AP 29G 8702, Model: Bajaj Pulsar 150. My Contact No: [protected]. Present Address: Plot No: 182, H.No: 29-1381/1/1, Road No: 6&7, Deendayal Nagar, Neredmet, Secunderabad. PIN: 500056

My name is BVPR VITHAL, I haven't received my NOC after clearing my two wheeler loan From Financier (ASSOCIATES INDIA FINANCIER) in the year 2002. Vehicle No: AP 28AE7403, Model: HERO HONDA SPLENDOR. My Contact No: [protected]. till date i hs't received my NOC pls help me Sir,

I haven't received my NOC after clearing my two wheeler loan in the year April 2010 for vechicle No:AP29AA:4892, Bajaj Pulsar 150DTSI, My ICICI Vechilcle Loan account TAN NO:LTHYD[protected].My contact NO:[protected], [protected], My residential address:K.Balaji, H.No:30-1579/3-A, Venkateshwara Residency, Opp.Veda Bhavan, Chandragiri Colony, Krupa Complex, Safilguda, Hyderabad-5000056.

icicibank|t|ltblw[protected] mar17, 2007

no objection certificate
ref bajaj discover RJ060013
SIR
YOU HAVE SEND THE ABOVE NOC HAS EXPIRED KINDLY SEND THE NEW NOC

SIR,
MY LOAN NO : LTAGL[protected]
NAME : BRAJAMOHAN SAMAL
PARMANET ADDRESS :AT/PO-RAJDANG
VIA-KHAMAR, DIST-ANGUL
STATE-ORISSA, PIN-759118.
I TOOK ICICI TWOWHEELER LOAN.CLOSED @APRIL 2010. I PAID EMI OF RS.1, 643.00 FROM 24INSTALMENT. BUT NOT RECEIVE IN NOC)NO OBJECTION CERTIFICATION LETTER UPTO TILL DATE.PLEASE PROVIDE THE NOC DOCUMENT AS EARLY AS POSSIBLE.

SINCEARLY
BRAJAMOHAN SAMAL
[protected], [protected]
RAJDANG

sir,
MY LOAN A/C NO : LTDEL[protected]
NAME : SWATI ROY
PRESENT ADDRES : DDA FLAT NO-E/21,
POCKET-3, BINDAPUR,
DWARKA, NEW DELHI-110059.


I took ICICI twowheeler loan at the month of Jan 2007. I closed my lone accout at the month of July 2007. But till date i have not received any NOC (No objection certificate ). As i applied for home loan i need the NOC from the banck. Please provide me as soon as posible.

Sincerely
Swati Roy
[protected]/[protected]

my loon no is LTTNE[protected] NOT RESIVE OBJECTION CERTIFCATE PLZZZZZ
SEND ME MY NO IS [protected] CALL ME
MH05AH398 PASSION
Please provide me as soon as posible.

ROOM NO 9 B SHIV GIRE APT
VARSHA COMPLEX
VADAVALE ROTARE CLUB
AMBARNATH [protected]

SIR,
MY LOAN ACCOUNT NO IS 14400217
NAME :AZGHAR AHMED
RESI :BELLARRY
KARANATAKA.

A HUMBLE REQUEST TO U IS PLEASE DONOT (NOC) TO ANY ONE BECAUSE I TOOK MY CAR(NOC) ON[protected] FROM HYDERABAD NEAR BEGUMPET BRANCH. PLEASE BLOCK MY ACCOUNT .

PHONE# [protected]

My LAN Number :LAABD[protected]
Location :AHMEDABAD
Name :MR. ASHVINKUMAR JOITARAM SUTHAR
Address :9, LAXMIDEEP CO OPERATIVE HOU SOC.
NR.BALOL NAGER SOCIETY, RANIP AHMEDABAD 382480

I TOOK CAR LOAN AMOUNT OF RS.350, 000.00 FOR A TENOR OF 36 MONTHS.
I PAID EMI OF RS.11, 123.00 FROM 1/2/2011 TO 1/12/2013.ENTIRE LOAN AMOUNT PAID. I AM WAITING MY "NO DUE CERTIFICATE"

KINDLY ISSUE NO DUE CERTIFICATE. AS SOON AS POSSIBLE.

ASHVIN SUTHAR
[protected]

My Agreement no - LTMDA[protected]
Location Malda.

i took a bike loan from the ICICI bank finance Ltd, Malda west bengal in 2007 and i paid the EMI to the bank. but when the last EMI is coming the office of the finance is no more here. the recovery cell recover the the last EMI in cash. but still i dont get the clearance certificate from the authority. now i try to sell my bike but i cant do it for the clearance certificate.

kindly issue the clearance certificate or tell me how can i got it as early as possible.

my name is PARTHA SARATHI DUTTA
Location - Malda, West bengal, Pin 732142
Mob # [protected]
email id - [protected]@gmail.com

worst bank in my life

Join ICICI Home Loan Customers http://finance.groups.yahoo.com/group/ICICIHomeLoanCustomers/

ICICI Bank Ltd — CLEARANCE OF CHEQUE

I was deposited a cheque of Reliance Power Refund money of HDFC BANK no: 883357 on 4th march 2008. But till now it was not credited in my a/c.
Bank official says that it will not credited to your a/c because the issued cheque in favour of Santosh Show A/c no:[protected] and my 3 in 1 savings a/c is in the name of Santosh kumar Show.
They give me a solution to submit a declaration. I do. Now they want photocopy of affidavit. I do. But now they want original photocopy of affidavit.

And remember one thing that over one and half year many cheques I deposited in favour of SANTOSH SHOW all was crdited but now they starting to harrash me.
Regards,
Santosh Show
[protected]

ICICI Bank — Cheque Clear Before Date

Respected Sir,
I have current account holder in icici bank, civil lines, allahabad
and my account number is[protected]. My two cheque is cleared before on date.
My first cheque is dated[protected] but bank cleared[protected]
My second cheque is dated[protected] but bank cleared 11-06-08
so, i want to know how to claim that bank.

thank u
91-[protected]

No way

Citifinancial consumer finance india ltd / personal loan — phone calls for unpaid amount

sorry sir,

i forgot my cityfinancial loan acount no[protected]



thanks,

Personnel — clearence for cheqe

i had deposit a cheqe of Rs 13370.00 on tuesday dated[protected] in drop box, and now till today also i am waiting for clearence, and i have no any information regarding this. This type of service they are providing.

how can i go after office hour when they close bank at 03;30 hrs for customer.

ALL BANK ARE WASTE PLEASE DON'T GO FOR ANY .. LOAN/CARD.
first u tell me..before all this CARD/LOAN .. our Life was going-on right.!!!
then Y we all are depend upon all this Banks?

so say" NO.
enjoy simply life..
[censored] to bank


every one is in trouble.. by banks.

Loan from ICICI Bank & Citi Finance — Clearance of Loan

I had taken loan from Citi Finance and ICICI Bank in the year of 2004 and 2005 and in between some EMI were not paid and complaints were lodged by the bank, but later on both loans were repaidin full.Now I had applied for two wheler loan which was rejected by the bank that there is a negative report in your record about me.Please let me confirm is there any complaints regarding non - recovery of loan from any bank against me is appearing in your record.Please reply on this e-mail and oblidge.E-mail address :- [protected]@yahoo.co.in
WITH REGARDS
BISWAJIT MAITY

Dear Sir/Madam,

I Kousik Sengupta Customer of your Bank, A/C No[protected], User ID[protected].
I have already registered three requests No.(SR[protected], SR[protected] & SR[protected] to get my Netbanking password through Internet banking form,
but against this request I got the same result.
1. (Internet banking password has been sent on 30-03-09/... to our Kolkata RMR for further despatch.You will receive it in 7 working days) dated 30-03-09/... at 5.21pm. Now status showned closed."
2. "Dear Mr. Sengupta,
According to our records the Passwords have been dispatched on April 02, 2009 through MARUTI AIR COURIER vide airway bill[protected]/... the same was returned to us with reason " No Such consignee at the given address" and it has been destroyed for security reasons."
B D Mahesh Kumar
Customer Service Officer
ICICI Bank Limited
For your kind information, I already received my Cheque Book and bank statement before few days at my mentioned address in your record book (Vidyasagar Sarani, Rajchandrapur, Bally, Po Anandanagar, Howrah).

Now I have resend an another complain in your complain database.
I also attached the complain sheet of this complain for your kind information.
I think you will be look forward with me and send my Internet Banking Password for above mentioned A/C No as early as possible.
If it is not possible by you then give me the appropriate procedure.

Message received on 10/04/09
[Your Request has been created successfully.
Your service request number is : SR[protected]. Please note the same for future reference.
Your request would be processed by 17-Apr-2009
You can also check the status of your request through Track your Service Request.]
Please find the attached file of status report for your kind perusal.
Thanking you,
Yours faithfully
Kousik Sengupta
(A/C No[protected]

As, trough out the world intrest rates have been reduced to 9.5% from 12.5% like SBI and other banks we request you to reduce our intrest rates also as we have been paying the EMI regularly . A quick action should be taken on this . Copy sent to RBI.

i got one message from icici related to internet banking, this is "sr[protected] internet banking password has been sent on[protected] to our hyderabad rmr for further despatch. you will receive itin 7 working days." please tell me how to get my password

dear sir,

I malarselvikannan opened account in your coimbatore branch, A/c No[protected], User Id:[protected]

I have already registered two times, requests No.SR[protected], SR[protected] to get my new password and Transaction ID also. I got one message to my mobile from you it is activated. i am tried two times to login, but it is failured. So please send me the New password and Transaction ID to operate my Netbanking.

thanking you
Malarselvikannan

sir,
I have received a massage as SR NO.[protected]. my card send to TRICHY RMR office on 02.04.2012 and receive it within 7 working days.In this connection I request how to collect it, please clarify.
My contact NO.[protected]
EMail ID [protected]@gmail.com

This is with regards to my card number icici card [protected] wherein I am not in a condition to pay dues due to financial crisis and am receiving abusive calls wherein collection agent named mamta harassing and threatening me
over the phone..

Dipin gaba

[protected]