Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14243
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 1132

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
palraj.k
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CUSTOMER DISOBEDIENCES

MY CARD NO : [protected]
Since i surrendered all my icici credit card because of your inconvinent service and i posted to your door, but til date i dint get any reference regarding this .i am not having any dues till date but PENALTY FEE BILL coming for every week... since all your penalties are AGAINST STATE AND CENTRAL LAWS ...till date i am not having any penatlies regarding late payment or anything else ..
i totally...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
G.sureshkumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate Entry in Previous Bills

Dear Sir,

Last ICICI Bank Credit Card Statment amount Rs.20490/- Full Settlement. we are paid this amount Through HDFC Bank vide Ch.No:316207 Value Rs.20490. I am using ICICI Bank credit card on 05.01.09 for Cash with drawn Rs.6000/- in poonamallee. now i am received the ICICI Bank credit card statement Current Transaction amount Rs.6887.21 Only . there are mention the privous bill outstanding amount Rs.676.72/- how can this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dweep
from Hyderabad, Telangana
Report
Copy

Refund of Admin fee, if you have not availed home loan

If any body want their admin fee refunded for ICICI HFC home loans, if you feel you have genuine case,
please write your complaints to "senior.[protected]@icicibank.com".
Do not forget to CC your story to "chanda.[protected]@icicibank.com"
Or if you are in Mumbai you can contact directly Chandrika Naidu @[protected].
My issues been resolved in 4 days, when I contacted above people....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rakesh Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted from the account

Hi,

Actually there was a plan by ICICI bank that they will open the account on a payment of Re 1 and it will be free for 2 years and they have not explained any of the hidded changes, terms and conditions.
My demat account get activated in the month of December 2007and now they have deducted money from my account regarding DematPayment (DP) but still two year is not completed and when i have asked the reason they telling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subroto Biswas
from Vijayawada, Andhra Pradesh
Report
Copy

Could not redeem my i-mint point

You are informing my pass word is not correct and my date of birth is not matching my i-mint card number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
N
Narayanan Athmanathan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Lean amount marked in my ICICI bank Savings Account

Dear Sir,

I am holding an ICICI Bank Savings account, the A/C no is[protected] and also a credit card starts with no 5176 in the same bank. The issue is my SB account is marked a lean amount of Rs.64, 000 and odd since I have some due amount to be paid for credit card. Regarding this I spoke to the customer care people and they said " I have due amount to be paid for my credit card which is 4477 as starting number....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kiran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan status

My loan account number: lphyd[protected],
So i want to know my personal loan status....
Helpful
Be the first one to find this review helpful
Found this helpful?
114 Comments
Report
Copy
V
VIVEK GUPTA
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not issuing ATM/Debit card

I need to have ATM/Debit grid card. Currently my ATM card is not a grid card. I have requested several times through icicibank.com to issue me a new ATM/Debit card with grid. But every time they reply negatively.Sometimes they reply" we are unable to process your request" sometimes " call Customer care", sometimes" Email us", sometime " Visit ICICI branch" etc. But they never issued me a grid card....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Giri I
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Made invalid transactions by using my credit card

Hi,
This is Giri.I am using ICICI bank credit card.And on the date 01/20/2009 card was with me and I am in office but someone made transactions of around Rs.1, 40, 000/- by using my credit card. All these transactions were done by swiping the card at different shops.

Transaction Details:
1. At ONE MOBILE 17, 400
2. At THE MOBILE STORE 14, 059
3. At WAVETEL SELAIY 15, 500
4. At...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
vellikadu anand balaji
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

making lean account of atm debit card

iam herewith informing yu that my atm has been blocked on behalf of icici lumbord policy which i havenot requested any body to issue it either physically, or signing on any authorised application, it has been misleeded and forcibly done by the productexplainer of lumbord which i didnot like to have policy, i heard it while she was explaining in my busy hours, and forcibly, this i understood only when my debitcardno. [protected] is lean...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitsikka
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance regd, flexi-cash a/c

Hi,

Sub:- Would like everybody to know never use Overdraft facility at ICICI bank

I had a salary a/c[protected] and a linked overdraft facility over it. I recvd a letter on 1st nov 2008 that i need to close this OD a/c by 15th .I had taken 78000 from that a/c.I deposited 38000 on that a/c and i planned to deposit rest amount from salary recvd on 1st dec.But a lien was put on my a/c the same day and rest 40,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Neeraj Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake note from ICICI bank ATM

To,

The Manager,
ICICI Bank Pvt. Limited.

Resepected sir,

This is to bring in your kind attention that today 27/01/2009 my wife visited the icici bank faridabad branch to withdraw INR 2500 with canara bank ATM card and deposit in the icici bank as i have to pay the amount for my credit card. As the debit card was of Canara bank and ATM machine was of ici bank she withdraw INR 2500 from...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
B
Bhushankumar Vetal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Against ICICI Credit Card Department, Bhandarkar Road, Pune

I never ever purchased anything against my credit card. Still ICICI charged me Rs.26500/-. As my salary account is linked with my credit card, ICICI Bank Shivaji Nagar, Pune branch has kept a Lien of -26500/ against my Infosys Salary Account. I was not knowing that ICICI Credit Card Department has purchased the Insurance Policy on my credit card which was a rediculous thing for me.

I wanted to keep the good relationship with...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
M
MATAM SESHADRI SWAMINATHAN
from Jamshedpur, Jharkhand
Report
Copy

wrong charging on the credit card

ICICI Bank Complaints - wrong charging on the credit card
View all ICICI Bank complaints
ICICI Bank
Posted:[protected] by MATAM SESHADRI SWAMINATHAN Send email
wrong charging on the credit card
Below mentioned details clearly indicate the wrong charging on my card and shown in my credit statemnt, though the card referred to was cancelled and a new card had been issued to me. The transaction said to have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
DEEPAK HUKUMSINGH BIDLAN
from Mumbai, Maharashtra
Report
Copy

wrong interpretation about by name as a credit card user which i have not used any way

Dear Sir/Madam,

I would like to bring into your notice that i hv not any of icici bank's credit card, then also you have shown my name & other details, so kindly correct that details which is creating wrong credit about me in banks & other financial services .


Deepak Bidlan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GLAKSHMANA RAO
from Pune, Maharashtra
Report
Copy

Icici loan clearance

Sir, Madam,
This is to inform you that I G.L.Rao an icici Bank A/C holder. I had taken twoo wheeler loan in 01/12/2001-12/03/03 I have paid all loan instalment money in above mentioned period, But till now I did not get any clerance paper from bank.So iam facing problem to sell my bike. due to court problem. and I also not have any loan paper with me and loan number also.So kindly send me a recently clearance paper. court asked me...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
U
U S
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extortion calls and mental harrasment

I hold a gold credit card with a limit of 81000/-. ICICI bank suddenly increased the limit to 300000/- without my consent and fradulent trasaction happened on my card...I had been complaining about this issue since quite some time.Instead of resolving the issue collection manager Nisha, Danish kumar and Akash gaikwad(hope those were their original names) from JB nagar branch mumbai have been making nasty threatening calls to ma and using...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandsn M
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abnormal Rate of Interest and Tenure

Dear Sir,

This is really unfortunate that ICICI Bank cheating most of their customer who are already availed home loan option.

I took 18 L INR (floating rate of interest) from ICICI Bank and my EMI was started in the year of Mar 2005 and prior to that I have also paid their so called Pre-EMI as well. However, since 36 months I have been paying in the rate of 12.75, 13 and now 16.25% and 2 months a go they also...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
P Kunder
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reward points program

ICICI is carrying out a major fraud in the name of its reward points program. The points on the card gets transferred to something called as i-mints. No prior confirmation is asked from the customer regarding the transfer. The items on the i-mints redemption list cost more than double the points in the ICICI card redemption list. The customer is forced to pay extra if s/he wants to redeem the points. This is big-time fleecing of the customers....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipen Gandhi
from Mumbai, Maharashtra
Report
Copy

Transaction illegally charged

This is to inform you that there were 3 fraudulent transactions which were transacted from my credit card the value is Rs. 25000 approx, i immediately complained in the call centre and after half and hour conversation i was been informed that the transactions are been reversed and they will not charge me. Also the card was also blocked and they send me a new card they noted by no. for all the future correspondence. They had informed that...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy