Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14242
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 1134

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
V.YUVARAJ
from Aluva, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

asking me to Pay 2699/- which is fraud

Dear Sir

Kindly help me on this as ICICI Bank is playing frud in my credit card statement:

Cheque Returned from ICICI Bank reason not defined and I was not in formed on the same either through Mail or telephone. As I have only received mail of cheque payment received only but Still don't know where the Cheque is lying because it is not yet delevered to postal address nor to my concerned bank.How can this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas Sharma
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI BANK CREDIT CARD GRIEVANCE

Hi,

I am Vikas Sharma and working as a Software Engineer with TATA CONSULTANCY SERVICES from last 2.6 year. I was having my Salary account with ICICI bank, whose account no is[protected].Recently i got a call from the bank and they told me that i am having a Gold card whose due payment is of Rs 194000, which I never applied for. When I asked the details, the only part which was matching was my name and my DOB. And for the...
Helpful
Be the first one to find this review helpful
Found this helpful?
27 Comments
Report
Copy
V
Vishal
from Bengaluru, Karnataka
Report
Copy

Free Holiday Package for NRI remittance

How can a bank of your repute trick on customers like this!!

What is free about the "Free Holiday Package" on remittance of $500. The T&C's of the vacation package provider asks for "Utility charges" which are higher than 2 nights stay at a 3 star hotel!! And this important info is conviniently missed out in ICICI's T&C's.

So far I have transferred amount which is way...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anandan Charles
from Chennai, Tamil Nadu
Report
Copy

Tenure increased and no decrease in EMI

I have Taken a loan in 2006 for 1900000 and FRR was 10.25.It was increased 13.25 and I was still paying all EMI correctly.Currently now 2009 I recieved a msg that EMI has been revised and decreased by .50%, but my EMI remains the same and tenure has been increased to 300 months without informing me.I am not sure what they mean by saying your FRR has been reduced by .50% when my EMI is the same and tenure increased?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arul peter
from Gwalior, Madhya Pradesh
Report
Copy

imint card not yet received though sms received long long ago

Gentlemen,

I am yet to get my imint card linked to my icici bank credit card [protected].Because of that, i am not able to redeem my reward points accrued on swiping the the above said credit card. therefore kindly arrange to send the imint card to the address available on record.

A.PETER...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ANINDYA MITRA
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VENDOR CANCELLED AGREEMENT-EMIS TILL DEDUCTED

Re : Loan No. LOCAL[protected]- Loan amount – Rs. 5, 00, 000/-Loan cancellation

This is with reference to your letter dated[protected], I am to inform you that the vendor M/S TECHNOPARK of 54 Strand Road, Kolkata 700006, has cancelled the deal of selling Computer equipments to me as they were unable to supply the models and configurations required by me.

I have paid Rs. 1, 20, 820/- by cheque which they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MANOJ KUMAR
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG UPDATION IN CIBIL

My PAN no-baypk0568e is matching(DOB, mob no, address) with Manoj kumar Sharma and showing a two wheeler loan from 2001.Due amount is approx Rs-5000.
But I have not applied for any loan till sept 2008.Also my pan no generated in april 2008. My personal information is as given below:

Name :Manoj Kumar
F Name :Sh Bharth Singh
Address :VPO karnoli teh & dist fatehabad.
Mob no :[protected]
DOB...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
Kamal Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disputed Transactions

I am using the ICICI platinum credit card since last one year. On 10/10/2008 there are two transaction occured on my card of 36000 and 40000 which I have not done. I reported these two transcation as the disputed one on 13/12/2008. On 15/10/2008 they charged back credit the amount to my card and told me that they will do the enquiry.

On 13/12/2008 they debit the amount in my favour saying that that disputed transaction have...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
C
Complainant1843741
Report
Copy

harrasment from recovery dept

Hi



My name is Rahel Shaikh and I am pursued by ICICI bank for the credit card bill of century bank of Punjab.



Card no..: [protected]

Name: Rahel Shaikh

Contact no..: [protected]



I have used 16000 to 17000 on this card and I have made the payment of rs13000, but still the people of Icici recovery dept is giving...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ANUBHA GUPTA
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reversal of Rs 70000 in my account

Here is the text which was sent to ICICI BANK on 17th October 2008:

Respected Kamath Sir,

I bring it ur kind notice that Rs 70, 000 has been wrongly
transferred to an account with Pune branch in the name Mr
Gaurav Grover on 16th August. The amount actually was to be
transferred to Mr Suarabh Agrahi from my account. I have
requested Pune branch of ICICI Bank to revert the amount ofbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy
S
Suhas Krishnaji Kulkarni
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Annual Fee charged

I have been using ICICI bank Visa Platinum Card ( [protected]) for last many years. Recently I upgraded to Platinum Identity Card as I was told about its added benefits by your tele-sales lady. I was assured that Lounge facility at the airports will be free of charge with New card. (No. [protected])
When I received the printed manual along with the card, I found that Lounge facility is not free but chageabe. I had specifically...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
MOHANKUMAR. L
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

increase of EMI term

Re : Housing Loan a/c No. LBNAG[protected]

I have taken one home loan for rs.6, 23, 040 from ICICI Bank, Nagpur for 180 months (15 years) @ 9.50% interest rate and after that they have increased rate of interest. Today I received one SMS to my mobile No. [protected] stating that your rate of interest is reduced by 0.50% from Jan. 2009. Revised rate is 13% and term is 302 months.

In this connection I would like...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manasvi Samvedi
from Pilani, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DDA APPLICATION NO#0379724 has not been registered under DDA Site under DDA Registration Money Financing scheme with ICICI BANK.

Dear Concerned

Ref Ref SR88933586 i have applied for DDA(APPLICATION NO#0379724) via DDA Registration Money Financing Scheme however after rigorous follow up with ICICI BANK Officials i came to know that i need to get in touch with DDA Authority if the same is not enrolled on the website, Moreover i received a call from Regional Sales Manager Mr. K. Abir of ICICI BANK stating that they have already deposited the application...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Digvijay nath Mishra
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan not provided at agreed interest rate

Respected Sir,

I am Digvijay Nath Mishra. I applied for a loan in ICICI Bank, SHAHIBAD Branch at 15.5% rate of interest and 60 month of tenor period. And, I received documents from ICICI Bank showing rate of interest 20.25% & 48 Month of tenor period. Same I discussed to Mr. Ankur Singh, Loan Department, ICICI Bank, SHAHIBAD. Mr. Ankur Singh agreed to close my Loan account. Same day I filled a form to close my loan account,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sadhana Mishra
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

made my EMI without my permission

i have credit card no. [protected] and paying within time limit whatever was dues. but without my permission they made my payment in installment and after all last payment i made full as per my bill. but the next bill i found with late fee 600/- and installment of 400/- with other charges. meanwhile i make payment to TATASKY for rs 1000/- and they make total bill around 2800/-. when i try to discussed with helpline they didnt respond....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raman Kumar Sharma
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMI ALREADY PAID but Humiliation from your Recovery agents without any cause’ (LPFER00005467470)

The payment for EMI has been ALREADY MADE from ACCOUNT NUMBER 12151 of CENTRAL BANK OF INDIA, BRANCH-FEROZEPUR CANTT, PUNJAB on DECEMBER 5, 2008. The transaction amount was Rs. 3151. I have been continuously receiving calls from your Delhi office that the payment has not been made and they have been sending their recovery agents at my place without any cause. The DETAILED STATEMENT carrying Payment Details have been TWICE provided to the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Vikas Chopra
from New Delhi, Delhi
Report
Copy

Debit of money from account -Money not rceceived from ATM

I am having Salary account in Noida Sec61 branch. I tried

withdrawing money from my debit card from other bank ATM ( Punjab national Bank ATM at MIG

Flats Market, Rajouri Garden, New Delhi -110027)on 5th Dec, 2008

First I tried withdrawing Rs 8000/- Money didn't come nor did ATM slip but transaction

timed out message dispayed on ATM machine
I again tried withdrwaing...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
L
Lakshminarayan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card - Fraud by Bank

I had a ICICI Gold Credit Card and after using it for some months, I plan to close the card. During that time I had a balance which I couldn't pay fully and visited the Bank and they negotiated the amount and given the "letter of settlement" with some reduced amount. I then paid and got the reciept and this happened on 31 Mar 2008.

From the next month itself, I got the reminder through email / SMS saying the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amit Kumar Goyal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Transaction from My ICICI Bank Credit Card

Sir,

I was having ICICI bank credit card. My card number is 4477-XXXX-XXXX-4005. I got a call from ICICI bank regarding the transaction which is held against my card on 17th Sept 2008. These were 3 air tickets booking. It was not done by me so I told him to block my card immediately and I have asked him what I have to do now? So he told me that, sir don’t worry I will put your request for dispute. So he raised the dispute...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kiransonawane
from Mumbai, Maharashtra
Report
Copy

Cheat from ICICI bank

I am really scared with this. On wensday I hava called from Bhandarkar rd branch, Pune ragarding collection of pay order. Wen I reached to the bank, they (MS. Poonam) told me. Your pay order haven't received yet. Huh!!!.

This is second time I am writing complaint against branch, still not have positive feedback from these guys. Even if you guys doesn't make any sense for complaint, Do I need file the case against...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy