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ICICI Bank reviews & complaints page 17

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A
Ashok@65
from Jaipur, Rajasthan
Oct 5, 2023
Oct 10, 2023
This thread was updated on Oct 10, 2023
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Undue Charges Not Closed Credit Card After Full And Final Payment

Address: VILA NO 97 PARADISE ANAND BINDAYAKA ROAD SIRSI JAIPUR RAJ 302012
Website: rbi.org.in

FROM
ASHOK KUMAR PAREEK
VILA NO 97 PARADISE ANAND BINDAYAKA ROAD SIRSI JAIPUR ( RAJ ) 302012 MB MO [protected]
.To Date -6.9.2023
The Manager RESERVE BANK OF INDIA CONSUMER COMPLAINT
Sir – Vacation / ClearMy CIBIL Report For ICICI Bank Credit Card NO [protected]
REF : Pan No – ADUPP9277B PIN CODE -302012
Sir
I have received ICICI BANK Credit Card NO [protected]...
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L
lloyd lagardo
Oct 5, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
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I have only recently noticed an unauthorized auto debit transaction in my ICICI account, which has been happening for months. Having raised a complaint under ticket #SR[protected], they provided me with details of merchant: NDFPTWOP pvt. ltd on call. I requested them to mail me the details which they denied. In my statement i can see: /ADTPSLSIPG_...
They want me to visit nearest branch for anything related to this issue. This is not possible for me now as i am travelling Africa.
When they want business, like issue of loans etc. everything is done online but when it comes to assistance for a grievance they keep passing the ball.
Why cannot it be resolved without me being there physically when all details and controls are there in their system.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Lloyd lagardo, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13syn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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lloyd lagardo's [Complaint's author] reply, Oct 9, 2023
Is the above email-id you provided valid?
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    D
    Dherender Panwar
    Oct 4, 2023
    Oct 10, 2023
    This thread was updated on Oct 10, 2023
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    Address: Indra Colony, Chukhuwala, Dehradun

    Why there is multiple deduction with MCC 5541 remark from my account, who allowed this deduction.
    +1 photos
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Dherender Panwar we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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      K
      kalp2682
      from Erode, Tamil Nadu
      Oct 4, 2023
      Oct 10, 2023
      This thread was updated on Oct 10, 2023
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      My account has been deducted from my ICICI bank savings account. The message is like "surcharge dt:04/09/23 MCC 4112". Why? I had asked to icici bank's representative but he told me that it is surchage of IRCTC but it is not true because IRCTC is not taking any surcharges other than the tickets, all charges already included in the ticket's final price.
      I request you to kindly revert my money and check this matter.
      I have checked online and there are so many complaints on the internet regarding the same issue.
      Please help, and also inform the banks not to debit any amount unnecessarily. All money is really hard-earned.
      ICICI Bank customer support has been notified about the posted complaint.
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      "Dear kalp2682, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13q1e) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team"
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        A
        Anand@5555
        Oct 4, 2023
        Oct 10, 2023
        This thread was updated on Oct 10, 2023
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        I’m unable to receive money through UPI and IMPS into my ICICI bank, before 6 days ago they told me it will resolve in 2 days but still im facing issue, my wife trying to send me funds through IMPS and it is getting declined, please resolve this
        Thanks
        +1 photos
        ICICI Bank customer support has been notified about the posted complaint.
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        "Dear [protected]@5555, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13q1r) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team"
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          M
          Meenumoni
          from Ambala, Haryana
          Oct 3, 2023
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          My name is Meena Sharma and I live in Karnal. Last month I withdrew 500, 000 cash by cheque from one of the branch in Karnal. Nobody at the branch told me that it would be chargeable. I got to know from the bank statement that I have been charged 4537.10rs for cash-txn-chgs-aug23.

          Atleast your people at branch should have notified me at the branch about this. I have been your customer from last 10 years and I really feel disappointed this time. None of your customer care numbers works whenever needed. Previously, I used to tell people use icici bank for banking services but now I am dicy.

          This is a huge amount for me, I could have given a thought before withdrawal of the amount if I'd known this beforehand.
          ICICI Bank customer support has been notified about the posted complaint.
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            A
            amitame
            from Delhi, Delhi
            Oct 3, 2023
            Oct 11, 2023
            This thread was updated on Oct 11, 2023
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            Address: E-18, shivaji road adarsh Nagar delhi -110033

            Dear sir

            One of ICICI BANK credit card representative called me and offered me HPCL ICICI CREDIT CARD ( [protected]) with joining fees and promised me that, for each transaction done in HPCL or any FUEL transaction I got 5 percent cashback but not informed any capping. So I have accepted but after transaction in HPCL of around more than 2000 rs, I got only 10 rs which is unfair to me.

            So I have requesting them to please stop this card with immediate effect and reverse my joining fee and make final payment without joining fee. I will pay that final bill.
            But they didn't do that and send the bill with joining fees. Please do the needful.
            Warm Regards

            Amit Gupta
            [protected]
            [protected]@gmail.com
            E-18, shivaji road adarsh Nagar delhi -110033
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            "Dear amitame, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13nll) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team"
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              S
              Sravan Kumar R
              Oct 2, 2023
              Oct 10, 2023
              This thread was updated on Oct 10, 2023
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              Amount deducted from my bank account

              Hi all,

              I am having my salary account in ICICI bank . But today 3 Rs/- were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason
              Moreover, it is...
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              B
              B Pranv
              Oct 2, 2023
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              Address: Bangalore

              There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA upstream' and the amount is Rs. 6526.40 which is quite high and I was never informed if that is a hue brokerage cost that I am paying.

              I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to be levied by ICICI Direct.

              This is an extremely poor customer experience that I am facing and would keep all my friends informed regarding such hidden charges for the one who are thinking of investing.
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                svelagada
                Oct 2, 2023
                Oct 11, 2023
                This thread was updated on Oct 11, 2023
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                Address: Hyderabad

                I am SRIKANTH VELAGADA. 688.34 Rupees have been deducted from my savings account account[protected] as DP CHGS TILL Aug 23.

                Since 2018. I have not been using my Demat account till now. There was no prior notice about deduction intimation either mail or over phone, that too I haven't received any deduction message to my mobile or email.

                I need justice and my money back immediately. My Account Number is[protected].

                Below are the transaction reference details.

                1) 02/10/2023 - [protected] DP CHGS TILL AUG-23 - Dr. 344.17

                2) 28/09/2023 - DMC/[protected] DP CHGS TILL AUG-23 - Dr. 344.17
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                "Dear svelagada, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mdx) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team"
                Reply
                "Dear svelagada, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mdx) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team"
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                  S
                  Sreyasi Banerjee
                  Oct 1, 2023
                  Oct 11, 2023
                  This thread was updated on Oct 11, 2023
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                  Address: Kolkata

                  I have a EMI with HDFC Paper Finance of INR 1728 that gets auto debited every month on 5th. For the month of September it was due on 5th September 2023, however due to some financial emergencies my account did not have the sufficient amount for the deduction. Later I had called the HDFC Customer Care and asked them for the links to repay the loan amount. They had provided me the links to repay the loan amount and the fine of INR 531. I had repayed the amount and the loan to HDFC on 12th September 2023. Yet ICICI Bank debited 590 from my account twice on 19th September 2023 and 22nd September 2023, without any prior communication or even providing a proper reason for doing so.
                  +3 photos
                  ICICI Bank customer support has been notified about the posted complaint.
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                  "Dear Sreyasi Banerjee, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mev) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team"
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                    M
                    Makinen
                    from Thane, Maharashtra
                    Oct 1, 2023
                    Oct 11, 2023
                    This thread was updated on Oct 11, 2023
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                    Address: Thane

                    31.5.23/ 07:44:10 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

                    23.5.23/ 08:12:46 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

                    20.6.23/ 09:16:48 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

                    08.8.23/ 10:38:42 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

                    21.6.23/ 17:51:52 HRS. Shedung NH48 ID:W02charged Rs.62/- actual to be Charged Rs.47/- Excess : Rs.15/-

                    8.8.23 / 19:07:04 HRS. Shilphata NH48 ID:W03 charged Rs.31/-actual to be charged Rs.23.50 Excess Rs.7.50

                    A repeated reminders they are not bothered to give reply to my complaint.
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
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                    "Dear Makinen, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mfh) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team"
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                      A
                      Asha0011
                      Oct 1, 2023
                      Oct 11, 2023
                      This thread was updated on Oct 11, 2023
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                      I am writing to bring to your attention an issue I recently encountered with my account at [ICICI Bank ]. I am deeply concerned about the unauthorized deductions from my account, which have occurred twice(1899), resulting in a total deduction of 3800. I wish to formally register a complaint regarding these deductions and request a full refund.The unauthorized deductions took place on [[protected]] and [[protected]]. I want to emphasize that I have not initiated or authorized any transactions or policies that would warrant such deductions from my account.

                      To provide you with the necessary details for investigation, please find the attached document
                      +2 photos
                      ICICI Bank customer support has been notified about the posted complaint.
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                      "Dear Asha0011, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mfj) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team"
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                        A
                        Arun Pratap Singh Kushwah
                        Oct 1, 2023
                        Oct 11, 2023
                        This thread was updated on Oct 11, 2023
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                        I am with ICICI bank as a Privilege Banking Customer but this year 2023 the amount of 826/- rs was deducted from my account without any alert message. I have not used an ICICI Direct Demat account since so many years and it was deactivated for a long time. But this year, these charges were applied and debited from my account on 28-Sep-2023. DMC/ DP CHGS TILL AUG-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                        Thanks,
                        Arun Pratap Singh Kushwah
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
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                        Dear Arun Pratap Singh Kushwah we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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                          T
                          Tirupa
                          Sep 30, 2023
                          Oct 11, 2023
                          This thread was updated on Oct 11, 2023
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                          ICICI bank has debited RS 814.45 twice in two days (29th and 30th September 2023) as dp charges. I have never opened an demat account nor utilized it for sell and buy stocks. So I demand ICICI bank to refund my money and look into this issue
                          +2 photos
                          ICICI Bank customer support has been notified about the posted complaint.
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                          Dear Tirupa we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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                            A
                            Ashnik07
                            Sep 30, 2023
                            Oct 11, 2023
                            This thread was updated on Oct 11, 2023
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                            DP CH GS Till-Aug23 for ₹826 debited from my account despite multiple requests to bank to close my demat account.

                            Please help refund and close the demat account
                            +1 photos
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                            "Dear Ashnik07, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mkw) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team"
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                              S
                              Sumish1100
                              Sep 29, 2023
                              Oct 11, 2023
                              This thread was updated on Oct 11, 2023
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                              Resolved

                              Refund of ICICI bank ecs charges around 50k

                              Address: Bangalore

                              Hi team,

                              My query is that i have contact with customer care.
                              But the resolution they given was not acceptable for me.
                              In my bank account - ecs charges has been charged multiple times. It is because of some online applications i have used before who represents it but bank should not charge its multiple times. As i am facing difficulty of financial condition as my father is hospitalized and in need of a surgery...
                              +1 videos
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                              P
                              Priyanshu.Sahu
                              from Baripada, Odisha
                              Sep 29, 2023
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                              One day ago (28.09.23) when i checked my account balance, I was shocked that around 1900 rupees where missing i checked all my transaction history of all upi apps but there couldn't find anything but when i checked my bank statement there I got to knew that 1899/- rupees where deducted for some "PPL/WPP_SR**********_Renewal of Policy" on 26th of September, 2023 which I have never enrolled for . There was not even a single message about the dedution of the money. I kindly Request for the money back!, its huge amount for a student.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                V
                                Vikram91
                                Sep 29, 2023
                                Sep 29, 2023
                                This thread was updated on Sep 29, 2023
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                                Address: bengaluru

                                On the date of my salary icici bank has debited 80000 as an ECS charge multiple times without a notification.

                                Its an entire month salary and i dont have any other source of income
                                ICICI Bank customer support has been notified about the posted complaint.
                                Sep 29, 2023
                                Updated by Vikram91                                 My one month salary been deducted as Bounce charges multiple times without an intimation or notification.

                                Entire salary of 80000rs has been deducted from my account as soon as the salary credited.

                                How do i pay my bills, rent, medical expenses?

                                What the hell is wrong with u @icici bank
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                                  T
                                  Tahmeem Ansari
                                  Sep 28, 2023
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                                  Address: mehdipatnam hyderabad
                                  Website: icici bank

                                  D card fees 706 Rs
                                  ICICI Bank customer support has been notified about the posted complaint.
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