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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 17

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DrAakashThakkar
Mar 24, 2022
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Money Multiplier Bond 1098 MMB - Three : Redemption

How to redeem Money Multiplier Bond 1098 MMB - III ?
Customer care is totally unaware of this and is simply escalating the issue to each other's departments. I was asked to email, which i did, yet no response!...
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satya manikantha
from hyderabad, Andhra Pradesh
Mar 18, 2022
Aug 11, 2024
This thread was updated on Aug 11, 2024
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NACH_AD_RTN_CHRG~Of Bank BFLf, its deducting from my account

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang...
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Perunthava Selvi
Mar 16, 2022
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Reopening of Salary Account

I submitted request at ICICI Nungambakkam Branch in the month of FEBRUARY to close my DORMANT account [protected].

Whereas TODAY 16-MAR-2022, they closed my Salary account[protected]. My salary account is linked to COMPANY SALARY / PAN / AADAHAR / PF / UAN / HOUSING LOAN / VEHICHLE LOAN.

When I approached bank they say they are UNABLE to REACTIVATE / REOPEN my account, instead asking me to open new account....
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Rashid elwi
Mar 15, 2022
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Vsi deduction

I would like to bring it to your notice that, the amount of rs1499/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 10th March, 2022. Could you please assist me regarding...
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Lakshita Yadav
Mar 9, 2022
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EBA NSE deduction charges

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE N 2022045/[protected]' and the amount is 37.76 which is not that high but I should be informed and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such...
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khasim26
Mar 4, 2022
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Surcharge mcc 5541 on my ICICI bank debit card

My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase.
Request you to check and refund
KHASIM PEERA D[protected]
22/02/2022 22/02/2022 Surcharge Dt:19/02/22 MCC 5541 23.97...
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Shashi.k
from Bengaluru, Karnataka
Mar 4, 2022
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ICICI bank unexplained ecsrtnchg charges on my account

Am an icici bank customer. Today 04-mar-2022 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com...
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Yuvrajrathod
Mar 4, 2022
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ICICI Bank Deduction DMC DP Charges

Address: BANER BRANCH, GROUND FLOOR, SHOP NO. 2, ATRIA, SAI PRESTIGE, ABNER ROAD, 411045

I am Yuvraj Rathod. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL JAN-22) on 24-FEB-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which...
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Varghesekutty M
Mar 3, 2022
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DD not issuing for Personal Loan Balance Transfer

Address: ICICI Bommanahalli

Did balance transfer from HDFC to ICICI. The bank person didn't even ask for the completed EMI's in HDFC and provided DD with an expiry date of one month. As I have to complete 12 EMI's of HDFC bank, the DD got expired and I submitted it to the Bommanahalli Hosur Road ICICI bank. Its been two months and now I am paying EMI's for two personal Loans. The person from ICICI bank keeps on telling like within 2 days, the DD will be received and...
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Srinivas Phani Chadaram
from Hyderabad, Telangana
Mar 3, 2022
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Didn't processed PMAY Subsidy

Address: ICICI Bank, Kukatpally Branch, Hyderabad

Dear Sir / Madam,

I took Homeloan from ICICI Bank on May 20 2019 Hyderabad, provided all necessary documents for PMAY subsidy under MIG1 Category. After couple of months later, I took lot of follow ups with them to check everything is okay, so every time only one ans... All information looks good and We are processing to NHB... I heard the same till Nov 2021,

By that time most of my neighbours received subsidy...
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Chiranjeevi16
from Bengaluru, Karnataka
Mar 2, 2022
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Transaction dispute - refund not issued

I have been issued a refund for Rs.14999.00 by Amazon and it was processed from their side on[protected].
But it's not been reflected in the card and i did not receive the refund.
Refund Reference # 74766511362151717585333
Please kindly resolve the issue...
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rameshkris
from Kottayam, Kerala
Mar 1, 2022
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Credit Card Charges Reversal

Hi

I just arrived back to Chennai and received this month's Rubyx ending 4007
card statement a day back where it mentioned about late payment and
interest. I was on travel the last few weeks with not much access to emails
and lost my mobile to get the alerts. So I completely forgot the payment
and noticed this in this month's statement and paid the actual of Rs.7100
pending Due.
br...
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ptyag1
from Delhi, Delhi
Feb 28, 2022
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Unfreeze my account

Hi All,

Please be informed that I am a Demat account holder with ICICIdirect. Since I was not using this account for a long time, my account was freezed, which I understand was a fair action.

When I reached out to my relationship manager Ms. AnuKrishna requesting to unfreeze my account so that I can resume trading again, she instead opened a new demat account and linked it to my old trading account. However,...
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Mukesh Gupta Kurele
Feb 25, 2022
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Rs. 688.33 Money is deducted from my account

I have a salary account with icici since 8.5 year and never applied for demat account. However Rs. 688.33 has been deducted from my account under the name as DMC/IN[protected] DP CHGS till jan 22. No deduction message on phone and no intimation from icici.
This is not better way to deduct money without pre informed me. This illegal transaction may break trust boundaries between bank and customer.
I want my refund asap and...
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Naveen babu Sidagam
Feb 25, 2022
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Deduction DMC DP Charges

I am Sidagam Naveen babu. 332.57 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL JAN-22) on 24-FEB-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged...
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Anjali.R
Feb 24, 2022
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MABchgs got deducted from my account without prior intimation

The bank deducted MAB charges for last two months without prior intimation from my account. And the amount the got deducted is way too much. I am a student from last 3 years and couldn't maintain the minimum 10000₹ balance in my account as I am no more a monthly salaried person. I am a customer of ICICI Bank since 2017, but never faced such deduction.
Thus I request you to please refund my money back as the amount that got deducted...
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Address: Avs residency, agraharam, Matham, Hosur

Loan number [protected]

I have taken ICICI personal loan, Amount was credited to my account by last Thursday, but I received the welcome letter on Friday only.

In welcome letter its mentioned as Part payment is not allowed for personal loan and preclosure allowed only after 12 EMIs with 5%+ GST,

But ICICI DSA Team commited me that part payment and pre closure of loan is allowed after 6 EMIs without...
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Lumina Paul
from Pune, Maharashtra
Feb 19, 2022
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Locker Facility - forcing to take other services

Address: Bellandur

I was informed that a specific fixed deposit is what is required to open a locker. When I said I will visit back, bank personnel said I can come n see the locker but not sure if I will get one. I was introduced to another lady who said they prefer new relationship customers (meaning to open a new policy) since I just have a normal salaried account. by wednesday there will be a locker surrender which she can assign to me if I open a ULIP in...
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kanaparthi suresh
Feb 19, 2022
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Dcard join fee+gst

Address: Viyawada

Deduct 588 rupees in my account with out any intimation or my permission

Pls refund my money...
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Anil Trp
from Patiala, Punjab
Feb 18, 2022
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Icici bajaj scooter bond 1999

Address: MUMBAI

I Devmati Tripathi had taken your ICICI Bajaj Scooter bond in 1999, having certificate no 31017 and bond holder no 0031-016
its maturity is in 27th Dec 2025 I want to know the value of bond till present date. What will be value if I want to redeem
/break the bond within month, I visited the ICICI band regarding same but they couldn't help
kindly share details on [protected]@gmail.com (Mob- +91-[protected])
br...
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