ICICI Bank Complaints & Reviews

Respected Sir/Madam,

I would like to inform you on the abovesaid subject matter that I am shocked to see the SMS from ICICI Bank that a transaction of Rs 30, 000.00 has been made at 04.37 pm today i.e., 14/09/2023 at Clove Soft as per ICICI bank credit card statement. I immediately called the customer care number of ICICI bank[protected] at the same time through my mobile number – 98xxxxxx73. During that time I also received an IVR call from ICICI bank regarding confirmation of the transaction of Rs 30, 000.00 which I immediately declined by selecting option-2 on the call of ICICI Bank. Soon I received another SMS of Rs 1, 00, 000.00 transaction from ICICI bank for shopping at Clove Soft which was stopped / declined by the ICICI bank itself as I was already raised the complaint against above said transaction on IVR and also informed the customer care executive to stop all such transactions done by some fraudulent person by hacking my card details and hacking other confidential information from unknown sources. While I was on call with the customer care executive at same time, they blocked my card immediately so that no further transaction has been execute by them using my card details.

Even after regular follow-ups with customer care team with ICICI bank complaint department number – 18002662 they registered my complaint on the same matter dated 14/09/2023. I also raised the complaint with cybercrime cell and the complaint no is [protected] dated 15/09/2023. Now ICICI bank is not cooperating with me and impose a charged with this transaction plus late fee of Rs 1, 000.00 and 18% GST on it. The case is still under investigation with the cybercrime police cell of Delhi Police. The dispute request option has been disabled by ICICI Bank on their mobile application and web portal as well. How this transaction makes without OTP on the registered mobile number and email id as well.

I want to inform the authorities that I never did any of these transactions and the card as well as mobile was in my possession at the time of SMS receive from ICICI bank. Someone has hacked the information of my card or make a crone of my mobile sim which I don’t have any idea about this. I humbly request to kindly protect me by investigating the matter and to safeguard the innocent people’s life by refunding my amount back to me.

Thanking You,

Yours Faithfully,

Raheel

So, i paid my friends icici credit card bill at 8:27 in the morning on 7th oct, 2023 through google pay the amount of ruppes 54, 000.00 was deducted from my account but it wasn't reflecting on the credit card it showed it might take 3 days for the money to reflect its been 3 days today but its still not reflecting i am in the need of the money thats stuck on the server's please help me its just getting annoying day by dayand i forsure know...

This is regarding my complaint against ICICI bank and ICICI Prudential for forging my documents without my knowledge or understanding.

1. I had applied for my home loan in 2022, and just before the day of disbursement I was threatened for life to take the policy of additional 2 lakhs on phone by one of the employees of ICICI. I had raised a formal complaint against that employee which was closed by the manager due to lack of his due diligence. My complaint will be there in their records and should be checked.
2. The home loan officials forged my documents without my knowledge or consent and opted for NO as an option for transferring the loan to another bank in the future. As a woman I am shocked to know that these documents have been forged so I am unable to transfer my loan to any other bank in this lifetime.
3. I have been making part payments for my loan which gets reflected within 5 days and according to my EMI gets reduced for the following month. However, since I have raised this complaint, I have been harassed by the bank and my EMI has not reduced as confirmed on app and still the old EMI has been calculated.
4. The bank managers either do not pick up my phone or they respond saying we can’t help you?

Fraud transaction no [protected] amount 50796.50 to FCAP TECHNOLOGIES DATE 18/09/2023 by unknown caller [protected] & [protected] asking OTP for increase limit of credit card last for no 2001 amazon pay.
i registered complaint about this on ICICI credit card helpline no [protected] & generate SR no SR33269553 on date 21/09/2023 . interim case back given & taken on date 07/10/2023. they said transaction is not eligible for refund as it was authenticate at second level with OTP.
I m requesting my refund amount 50796.50 not done by me.
please help
thank u

Bonds has been matured on july'23 and i have not received the maturity proceeds vide folio no 3537299 &[protected] bond each)

DETAILS OF TRANSACTION:
Payee Name: [protected]@icici
Payer Name: Bandana Das
Fees payment done through: Google Pay SBI Account
Amount Paid: 14100/-
UPI Transaction ID :[protected]
Google Pay Transaction ID: CICAgNDdofG7dg
Date: 08/10/2023

IN BRIEF:

Sir,

At around 9:56 pm on the 8th of October 2023, when I proceed to the payment page from my School's...

I have having joint account with my wife in ICICI bank, Adityapur Branch, Jharkhand having account number[protected]. The bank has deducted Rs. 1899.00 against PPL/WPP renewal of policy. The same is being deducted every year which was unnoticed by me.

They are ducting the same without enrolling such policy. This is to be stopped and refund of deducted money to be made by the bank

My account number is 02390152XXXX,
I have applied for personal loan through Regional Manager and also searched online on ICICI bank website but online processing not done so far, only applied through bank Reqgional Manager but ICIC bank creedited my account with two loans personal loan

1) Loan number -: LPHWR[protected]
2)Loan Number -LPHW[protected]

The loan LPHWR[protected] transfeered without my consent, I will not pay any EMI and if i will not get any response to cancel my Loan LPHWR[protected] then i will loadge complaint on Bank Ombudsman and also will send you notice as it is done without my approval, you do not have any of my approval to disburse this loan

My cell number is [protected]

Am an icici bank customer. ecsrtnchg charged 590 rupees every month. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com

Dear sir / madam,

I have purchased some stocks from icici direct which was linked with my icici savings account.

I have added funds from icici savings to direct (Demat account) and purchased the stock.

I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

26/03/2020 EBA/NSE/M/2023188/[protected] dr. 80.68

Not...

I have salary account in icici and the bank deducted amount as lien from my account and after repayment. They did not even respond and taking long time to remove lien and release the lien to my account. So i had to pay twice. Once by paying manually and as part of lien they deduct from my account.

This is least expected from such reputed organisation. They should release the lien amount to account...

FROM
ASHOK KUMAR PAREEK
VILA NO 97 PARADISE ANAND BINDAYAKA ROAD SIRSI JAIPUR ( RAJ ) 302012 MB MO [protected]
.To Date -6.9.2023
The Manager RESERVE BANK OF INDIA CONSUMER COMPLAINT
Sir – Vacation / ClearMy CIBIL Report For ICICI Bank Credit Card NO [protected]
REF : Pan No – ADUPP9277B PIN CODE -302012
Sir
I have received ICICI BANK Credit Card NO [protected]...

I have only recently noticed an unauthorized auto debit transaction in my ICICI account, which has been happening for months. Having raised a complaint under ticket #SR[protected], they provided me with details of merchant: NDFPTWOP pvt. ltd on call. I requested them to mail me the details which they denied. In my statement i can see: /ADTPSLSIPG_...
They want me to visit nearest branch for anything related to this issue. This is not possible for me now as i am travelling Africa.
When they want business, like issue of loans etc. everything is done online but when it comes to assistance for a grievance they keep passing the ball.
Why cannot it be resolved without me being there physically when all details and controls are there in their system.

Why there is multiple deduction with MCC 5541 remark from my account, who allowed this deduction.

My account has been deducted from my ICICI bank savings account. The message is like "surcharge dt:04/09/23 MCC 4112". Why? I had asked to icici bank's representative but he told me that it is surchage of IRCTC but it is not true because IRCTC is not taking any surcharges other than the tickets, all charges already included in the ticket's final price.
I request you to kindly revert my money and check this matter.
I have checked online and there are so many complaints on the internet regarding the same issue.
Please help, and also inform the banks not to debit any amount unnecessarily. All money is really hard-earned.

I’m unable to receive money through UPI and IMPS into my ICICI bank, before 6 days ago they told me it will resolve in 2 days but still im facing issue, my wife trying to send me funds through IMPS and it is getting declined, please resolve this
Thanks

My name is Meena Sharma and I live in Karnal. Last month I withdrew 500, 000 cash by cheque from one of the branch in Karnal. Nobody at the branch told me that it would be chargeable. I got to know from the bank statement that I have been charged 4537.10rs for cash-txn-chgs-aug23.

Atleast your people at branch should have notified me at the branch about this. I have been your customer from last 10 years and I really feel disappointed this time. None of your customer care numbers works whenever needed. Previously, I used to tell people use icici bank for banking services but now I am dicy.

This is a huge amount for me, I could have given a thought before withdrawal of the amount if I'd known this beforehand.

Dear sir

One of ICICI BANK credit card representative called me and offered me HPCL ICICI CREDIT CARD ( [protected]) with joining fees and promised me that, for each transaction done in HPCL or any FUEL transaction I got 5 percent cashback but not informed any capping. So I have accepted but after transaction in HPCL of around more than 2000 rs, I got only 10 rs which is unfair to me.

So I have requesting them to please stop this card with immediate effect and reverse my joining fee and make final payment without joining fee. I will pay that final bill.
But they didn't do that and send the bill with joining fees. Please do the needful.
Warm Regards

Amit Gupta
[protected]
[protected]@gmail.com
E-18, shivaji road adarsh Nagar delhi -110033

Hi all,

I am having my salary account in ICICI bank . But today 3 Rs/- were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason
Moreover, it is...

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA upstream' and the amount is Rs. 6526.40 which is quite high and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to be levied by ICICI Direct.

This is an extremely poor customer experience that I am facing and would keep all my friends informed regarding such hidden charges for the one who are thinking of investing.