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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 17

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R
Ramanujan Raj
Nov 8, 2023
Nov 15, 2023
This thread was updated on Nov 15, 2023
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Hello ICICI,

Every month 100rs debited from my account under iprugtp-nca.
I am regular icici bank customer from last years.

Regards,
Gunji Ramanujan kumar
ICICI Bank customer support has been notified about the posted complaint.
any update on this
Dear Ramanujan Raj,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a1645b) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Hiteshchawla26
    Nov 7, 2023
    Nov 15, 2023
    This thread was updated on Nov 15, 2023
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    EPFO kyc verification under process

    I Registered my ICICI bank account details on epfo account, but it is showing me verification under process, I updated details on 24th October 2023 it's been more than 2 weeks.

    I tried to visit the branch but no one at the branch seems to have any idea about who approves the account details for epfo or how it's approved, someone at the branch even argued that EPFO KYC approvals will only be done by employers not bank....
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    logeshvasu
    from Chennai, Tamil Nadu
    Nov 6, 2023
    Nov 15, 2023
    This thread was updated on Nov 15, 2023
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    Address: ICICI Bank Ltd, INo 53, Trunk Rd, near MGR Flyover, Nethaji Nagar, Ramakrishna Nagar, Porur, Chennai, Tamil Nadu 600116, India

    My NRO account was freezed 6 months before and i went to branch office (Porur, Chennai Branch) 4 times to find out the reason and unfreeze it . When i checked with them, they updated police case raised against my account .They also not sure why police case raised against my account . They updated it will take 2 months time to check and unfreeze .But 6 months over and still my account is freezed .My money is stuck and not able to withdraw .
    ICICI Bank customer support has been notified about the posted complaint.
    Dear logeshvasu,

    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a15w05) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Sharadguptaaa
      from Asansol, West Bengal
      Nov 5, 2023
      Nov 15, 2023
      This thread was updated on Nov 15, 2023
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      Hello Team

      I try to make online payment of BSSC 2nd inter level vacancy online form application of Rs 540 by your payment gateway. The amount has been deducted from my account but the form has not been submitted and it is showing message failed. Please help me to solve this problem as soon as possible.

      All payment information is attached below

      Name of applicant- Sharad Gupta
      Registration number - [protected]
      Transaction id - E231101DTOQDB7
      UPI Ref. No.[protected]
      Payment date - 01/11/23
      Mobile number - [protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Sharad Gupta,

      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a15ubu) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        amar ghorpade1
        Nov 3, 2023
        Nov 15, 2023
        This thread was updated on Nov 15, 2023
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        LIEN mark on savings account pplease remove

        Address: satara

        We refer to your communication addressed to ICICI Bank.
        We apologise for the inconvenience caused.
        We wish to inform you that your case is still under investigation and we will further update you on October 13, 2023.
        We look forward for your co-operation in the interim.
        Sincerely,
        Shailaja Marri
        Office of Head Service Quality

        NEVER SHARE your OTP, CVV, URN, User ID, password with...
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        amar ghorpade1
        Nov 3, 2023
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        Address: satara
        Website: secure.icicidirect.com/customer/login

        On Friday, 6 October, 2023 at 09:38:51 pm GMT+11, Head Service Quality HSQ wrote:

        Dear Customer,

        We refer to your communication addressed to ICICI Bank.
        We apologise for the inconvenience caused.
        We wish to inform you that your case is still under investigation and we will further update you on October 13, 2023.
        We look forward for your co-operation in the interim.
        Sincerely,
        Shailaja Marri
        Office of Head Service Quality

        NEVER SHARE your OTP, CVV, URN, User ID, password with anyone, even if the caller claims to be from ICICI Bank, Bank employees will never ask you for these details. Please safeguard these account details as sharing it can lead to unauthorised access to your account


        CONFIDENTIALITY INFORMATION AND DISCLAIMER
        "This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

        -----Original Message-----

        Dear Team,

        Customer Name : RUPALI AMAR GHORPADE

        Demat account number : [protected]
        product : DEMAT ACCOUNT

        Contact number : [protected]

        Email ID : [protected]@yahoo.co.in

        customer has called and her query related to Demat account.

        customer stating that lien has been marked into her Demat account.

        customer wants to speak with Ms. Pankaj Gite Madam.

        customer stating that she has already sent an email to customer.[protected]@icicibank.com & customer.[protected]@icicibank.com on 16th September 2023.

        customer requesting us to remove lien from her Demat account.

        Kindly check and update customer on priority.

        Regards

        Shaik shaker

        (481715)
        ICICI Bank customer support has been notified about the posted complaint.
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          A
          Aarthi kannan 2103
          from Chennai, Tamil Nadu
          Nov 3, 2023
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          Am an icici bank customer. On 24-oct-2023 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com
          ICICI Bank customer support has been notified about the posted complaint.
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            A
            Abhiartha@1992
            from Shimoga, Karnataka
            Nov 1, 2023
            Nov 15, 2023
            This thread was updated on Nov 15, 2023
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            Sir am middle class salaried person, why you are deducting 590 rs every month 2 or 3 times... Nearly 2-3 thousands rupses am losing just because I have ICICI account... I want to close the account but I have loan also... You guys surely will go to hell... Please update me... My acc number is[protected], and also my account is ZERO BALANCE Account, they can't deduct money for not maintaining minimum balance also...
            My phone number is [protected]
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Abhiartha,

            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a15j9u) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              mamhim
              Oct 31, 2023
              Nov 15, 2023
              This thread was updated on Nov 15, 2023
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              I am therese. 428.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-31) on 31-oct -2023. I have never used my demat account till now.

              They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

              When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected]
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Mamhim,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16cyr) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                Ramanujan Raj
                Oct 31, 2023
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                Hello ICICI,

                Every month 100rs debited in my account under iprugtp-nca.
                I am regular icici bank customer from last 4 years.

                Regards,
                G Ramanujan
                ICICI Bank customer support has been notified about the posted complaint.
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                  B
                  Balaji E
                  Oct 31, 2023
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                  ECS rtn charges 43809 got debited

                  Address: 395A 8TH BLOCK KKD NAGAR KODUGAIYUR KODUNGAIYUR

                  Icici bank has been debited my whole salary 43000 as a ECS rtn charges, how to get the amount to my account...
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                  R
                  Rishbath
                  Oct 30, 2023
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                  No account in the bank

                  I do not have icici bank account but still an amount of 1800 rs was deducted from my account and I received this msg from vk icicib today
                  Dear Customer, your cooling period limit is Rs 5000, for the first 24 hours. Do not share UPI PIN/Card details/OTP/CVV with anyone ICICI Bank....
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                  R
                  Rishbath
                  Oct 30, 2023
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                  I do not have an account in icici bank. But i got this msg from vk icicib today
                  Dear Customer, your cooling period limit is Rs 5000, for the first 24 hours. Do not share UPI PIN/Card details/OTP/CVV with anyone ICICI Bank.

                  And an amount of rs 1800 is deducted from my account
                  ICICI Bank customer support has been notified about the posted complaint.
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                    R
                    RAMA MOHANA RAO P
                    Oct 29, 2023
                    Oct 30, 2023
                    This thread was updated on Oct 30, 2023
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                    Address: Flat 501, Padmavathi Plaza, HMDA Chitra Layout, LB Nagar Hyderabad

                    I have ICICI Coral Visa Credit card [protected] on which i paid joining fee and i have not used this card for any type of transaction. Recently I added this card on Deamfolks.com website and ICICI bank immediately levied Rs.6500 as Joining fee and 1170 as IGST on 26.10.23. How second time joining fee is levied on this card. Immediately i removed this card from Dreamfolks.com website from my account. Further, I dont want to pay this fee on this card.
                    Hence I request that joining fee levied on my card may please be withdrawn or allow me to cancel the credit with immediate effect.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear RAMA MOHANA RAO P, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a15d80) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Rokesh0309
                      from Chennai, Tamil Nadu
                      Oct 29, 2023
                      Oct 30, 2023
                      This thread was updated on Oct 30, 2023
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                      Address: Chennai

                      Hi Rokesh here. 826.00 rupees has been deducted from my account as DMC/IN[protected] DP C
                      HGS TILL SEP-23 on 28-Oct-2023 I have not subscribed demat account.

                      Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                      Kindly refund my money at earliest.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Rokesh0309 we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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                        A
                        Atreya Sahoo
                        Oct 27, 2023
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                        On statements of 27th October 2023, I can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Last year when they deducted the money for the same plan i called one assist team and said to cancel the policy as i never used it. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          manikrishna9603
                          Oct 27, 2023
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                          On 18/10/2023, my icici account got debited with 1, 335.92, stating CashTxnChgs-Branch-Aug22+GST, I was not aware of and not informed about this deductions from the bank. I live in Canada, I caanot call customer care from here. Please take this complaint and help me to resolve the issue.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            D
                            Dhanashri C
                            from Amravati, Maharashtra
                            Oct 27, 2023
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                            I am ICICI Bank account holder my money is getting deducted for Dcardfee of rs. 706 without my consent.
                            This is my 3rd experience with this bank. My money is not your property to deduct it whenever you want.
                            There should be some professional procedure to ask first.
                            Now I just want my every single rupee back
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Panjala tanishq
                              from Karimnagar, Andhra Pradesh
                              Oct 27, 2023
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                              Address: Karimnagar

                              What is meant by ECSRTNCHG
                              Dear sir
                              On the date of 24th aug 2023 the amount of rs 502 was debited from my account so what is that charges please check it and refund the money back . Waiting for your valuable responce
                              ICICI Bank customer support has been notified about the posted complaint.
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                                D
                                Dimple srilekha Vandanapu
                                Oct 26, 2023
                                Oct 26, 2023
                                This thread was updated on Oct 26, 2023
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                                My money is getting automatically debited from my ICIC account twice last month as 590 rupees.
                                Reached out to customer care and they are saying that i took a loan from yes bank so that money is debited from my ICIC account which i never did and i didn’t even own an yes bank account. Need urgent help on this.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Oct 26, 2023
                                Updated by Dimple srilekha Vandanapu
                                Money is getting debitted automatically from my ICIC account twice last money 590 rupees and when I contacted customer care they are saying that i took a loan from yes bank so that is the reason for deduction which i never did and didn’t even own one yes bank account. Need urgent help on this issue.
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