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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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ICICI Bank reviews & complaints page 19

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S
Dec 18, 2021
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NMMAB charges deducted from my account

₹ 28320 deducted from my account in the name of NMMAB- Request reversal.

Icici deducted ~ 28k from my account without any information in advance either in writing, sms or phone call.

If I was unable to maintain MAB bank should have notified me through sms( Icici charges ₹29.5), mail( Instead of sending blank Statements on mail they should write about the negative balance) or phone.

I have...
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pooja albela
Dec 10, 2021
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What is ECSRTNCHG charges

Please explain what is ECSRTNCHG? Every month around 1000 is been deducted from my account since nov. Please get in touch with me ASAP. Your customer care number is useless. You haven't mentioned my relationship manager in the app. Whom should I connect to and how if the bank is closes at 3 pm and after that I need assistance?...
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deepdeepilva
from Bengaluru, Karnataka
Dec 9, 2021
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Debit card is not associated with my ICICI account

Address: ICICI Bank Kothanur Branch

I received a new ICICI debit card but the card is not associated with my account. I setup a PIN through phone banking, but the card does not appear in the internet banking account nor in imobile pay app. Since I was not able to do internet transactions when I tried, I called up Customer Care. They are telling me to set a debit card spending limit, but I can't set a limit until the card gets displayed in my account.

I assume...
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from Hyderabad, Telangana
Dec 7, 2021
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Personal loan Pre Closing Charges @ 5.9%

Address: ICICI bank

Hi my Name is M Prem chander, I took a loan amount of 2.15 lakhs from icici bank 2 years back.

When i approached bank to preclose my loan. But they have levied a preclosure charge of 5.9% ( 5% is charges and 0.9% is GST).

But I don't understand, Why is it necessary since i have paid almost 26 emis out of 36 and still u want to levy some penalty charges for outstanding of 70360 rupees.

A small...
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yashvr96
Dec 7, 2021
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Credit card rejected due to home verification

Hi,

home and office verification agents called on the same day to verify, was at office so did that. home verification agent straight away cancelled the application, even though i called several times on the same day but he didn't pick up, very bad experience. how can be a person be at two places near same time?

called customer care for this issue, again no help....
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DeepakBisht111
from Delhi, Delhi
Nov 26, 2021
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AMC charges deducted without usage or intimation

Rs 826 has been deducted from my account on 26 Nov 2021. I believe the charge is for demat account but i don't even use icici demat account.Please initiate the refund as i have never been informed about such deduction. This is absolutely ridiculous.

Please initiate a refund asap....
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Karthik M.A.
Nov 26, 2021
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Not able to unblock multi wallet card

Hi,

Accidentally i have blocked my multi wallet card in pockets app. Since then i have been trying to unblock but couldn't able to do it. Tried customer care, no response. Visited the nearest branch but they also didn't respond properly. Please let me know how to resolve it.

Thanks...
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Sasidhar58
Nov 25, 2021
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Redemption of Ashirwad Deep discount bond (Option1)

A Deep discount bond Viz. Ashirwad deep discount bond of ICICI was purchased in the year 1996 in my daughter's name (dated 15th July 96)for Rs. 5200 with maturity value of RS. 2 lakhs to be redeemed in 2021. The details are given here under:

Name of Bond Holder: Madhurhi SasidharU/G Srilatha Sasidhar
Bond Holder No: 1116829
Certificate NO.111427

To my surprise, when I contacted ICICI recently, I...
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C
chaitalidube
Nov 23, 2021
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EBA/NSE charges

Website: ICICIDirect.com

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE N 2021219/[protected]' and the amount is 24, 435.28 which is quite high and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that...
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naresh1606
Nov 22, 2021
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Haven't received the maturity amount

Website: icicibank.com

I bought a government of india tax saving bond 2003 dated on 25th march 2004 which had to be matured on 25th march 2010 I haven't recieved the maturity amount yet the account no is TBICI[protected]...
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Vishal I P
Nov 20, 2021
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Gold Loan renewal and Lien on account

Address: ANATHANAGAR, ELECTRONIC CITY, BANGALORE

Hi,

As per the ICICI intimation I was supposed to renew my gold loan by 20th Nov 2021.

For this purpose ICICI have put lien on my account.

I had visited the branch(ICICI ANANTHANAGAR ELECTRONIC CITY, BANGALORE) on 19th Nov. As per the deputy manager instructions I have transferred the amount required for Gold Loan renewal to my savings account on 19th. It's been 2 days still my gold loan account...
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R
Ravichandra2609
from Mysore, Karnataka
Nov 16, 2021
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Credit Card closed but showing in Cibil

My 3 Credit Card closed a year ago of ICICI Bank but also showing in my cibil. Being a big institution after closing a year ago but also they have not sent the report to cibil. Every month it is showing in my cibil due to that i am unable to apply for any loan as it is showing its credit value in my cibil...
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prajyal sengupta
from Bengaluru, Karnataka
Nov 14, 2021
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Iwish not able to close the goal

Address: Bangalore
Website: www.icici.com

I am in urgent need of funds and hence wanted to closenthe iwish prematurely. However the system is not allowing me to follow so. Whenever I an trying to close the iwish it is telling me " Service cannot be processed" Need urgent help to resolve the issue. ICICI is running a fraud scheme and taking all our money. Please help...
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chayanika gogoi
Nov 1, 2021
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Cannot log in to alumni portal

Website: alumni.icicibank.com/#/login

I am an ex employee of ICICI with ID 423552.Till date i have not received my pf amount.To avail the same, I tried to log in to the site but cannot do it....
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nanotron
Oct 25, 2021
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Tax savings bond 022001/2

Sir / Madam

My Late husband, Shri. Suryakumar Sharma, had purchased ICICI Tax Saving Bonds of which the details are as follows:

ICICI Tax Saving Bond-02202-TSB- THREE
Distinctive Nos.[protected]
No. of Bonds: FOUR
Bond Holder No. 03101 – 533 Certificate No. 127571
Name of Bond Holder : SURYAKUMAR PHOOLCHAND SHARMA
OPTION 3
Face Value/Bond Rs 6660
Issue Price/Bond...
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Tunal Ghosal
Oct 21, 2021
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Money Multiplier Bonds 102000 MMB

Ref : Money Multiplier Bond - 102000 – MMB

Redemption Date : 14th October, 2021

(1) Bondholder No.[protected]; Certificate No. 54
Name of the Bondholder – Arti Madia

No. of Bonds – One

Distinctive nos. 60 – 60

(2) Bondholder No.[protected]; Certificate No. 55
Name of the Bondholder – Arti Madia

No. of Bonds – One

Distinctive...
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Sahid001
from Kolkata, West Bengal
Oct 14, 2021
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Refund initiated Myntra but not receive

Sir
I have ordered a Product "Calvin Klein Jeans Men Black Solid Sweatshirt" on 01/10/2021 and the price of the product Rs 2, 186.21.it was to be received on 02/10/2021.But I have not receive my refund.
Myntra initiated the refund on 03/10/2021 and it was expected to come on 10/10/2021 to 13/10/2021.
Myntra gave me the reference id 74163261277033256093066 but the ICICI bank has still not credited my money.
br...
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Shivangee Shrivastava
Oct 13, 2021
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Refund for payment debited

Dear Sir,
This is to inform you that on 8th October 2021, 18:32 hrs I had made a payment of Rs20, 000 to shoolini university of biotechnology and management sciences using eazypay -icici portal . However the computer screen flashed that the transaction may not be successful but I received a message from my bank ( idbi bank) that the amount has been deducted. The university too has not received the payment. I request you to please...
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aresisrinu
from Hyderabad, Telangana
Oct 13, 2021
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Fastag recharge

Hi I have recharge FASTAG..Amount is debited in my account..but not credited in Fastag..
Vehicle no: AP09CM3645.
Phno: [protected]...
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Javedali1984
from Greater Noida, Uttar Pradesh
Oct 11, 2021
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Credit Card payment not reflecting in to my account

Address: Greater Noida west

I have made ICICI credit card payment on 8-Oct-21 of amount Rs 6507.65 ref id using ICICI imobile pay app from HDFC net banking account, but still amount is not credited in to my credit card account.

I tried to call customer care multiple time but no pick up call even after waiting of 10 minutes each time.. pathetic customer care.

I visited ICICI bank, they do not take credit card issues.

Then...
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