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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 19

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S
Shankar Talwar
from Thane, Maharashtra
Sep 18, 2023
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Website: www.icicibank.com

I have been trying to log into ICICI bank net banking unsuccessfully for over a week now. Bank customer service is not helping much in fixing the problem. It is scary to know that one of the largest private is unable to handle technical issues like this. I need immediate resolution to problem of not being able to log into the net banking of ICICI Bank.
ICICI Bank customer support has been notified about the posted complaint.
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    D
    Devesh11
    Sep 18, 2023
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    Address: Raipur

    Sir, recently i have paid 2500 on ezpay using upi through gpay from my sbi bank account, after paying through QR code my payment is deducted from the bank and after 5 min QR disappeared and it showed an error, at the site where i have paid the application status is not generated i checked my payment status on icici ezpay site it is showing paid but my application status showing nothing about transaction. I don't know where have been my payment is stucked. Please help as soon as possible.
    +3 photos
    Sep 19, 2023
    Complaint marked as Resolved 
    My complaint has been resolved and the service is very useful. Thankyou
    ICICI Bank customer support has been notified about the posted complaint.
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      R
      Rishikesh3690
      from Vasai, Maharashtra
      Sep 18, 2023
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      From last 15 days about 1298.99 rupees has been deducted from my account in the name of NACH_AD_RTN_CHRG~IPRUM without any notification. I was maintaining minimum balance for the time of emergency and when I was about to make a payment then the amount was not there. Shame on ICICI service they started looting people's hard working money.

      What is this transaction purpose?
      ICICI Bank customer support has been notified about the posted complaint.
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        A
        Aparna Krishna
        Sep 15, 2023
        Sep 20, 2023
        This thread was updated on Sep 20, 2023
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        Deduction of amount from the account twice without any notification

        I have two Emi with Bajaj finance and my Emi deduction is done on 2nd of the month. in September 2023 i received my salary on 4th sept 2023. My Emi payment was missed and bajaj finace representative contacted me to make the payment with a overdue amount of Rs.500 which i payed. today When i check i noticed that twice Rs.590 was debited from my account on 15th September in the name of NACH_AD_RTN_CHRG~ Of Bnk BFLf~02SEPT23~75e and NACH_AD_RTN_CHRG~...
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        K
        kshanmu82
        from Chennai, Tamil Nadu
        Sep 15, 2023
        Sep 15, 2023
        This thread was updated on Sep 15, 2023
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        Address: 11/6, Jacob Street, Puzhuthivakkam, Chennai -600091

        ICICI Bank deducted more than INR 6000 rupees from 19th Aug to till date. Really Worst from ICICI. Pls get that refund my money. I have cancelled all the ECS from my account before that

        A/c[protected]
        K Shanmugam
        [protected]
        +1 videos
        ICICI Bank customer support has been notified about the posted complaint.
        Dear kshanmu82, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a12cdk) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Y
          Yash Wankhede
          Sep 14, 2023
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          On 14th sep 2023 ₹590 has been deducted from my account with the transaction name: NACH_AD_RTN_CHRG-IPRULI-02SEP23-604 05f4~03952161

          Will you please specify why you have deducted this amount from my account?
          +1 photos
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            B
            Balu BN
            Sep 13, 2023
            Sep 13, 2023
            This thread was updated on Sep 13, 2023
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            Last Six Months. Auto debit 590rs for each month. Transaction Remarks(NACH_AD_RTN_CHRG~TPSLSIP) Around 2000 Rupees were detected without my notice. Need a reason for the auto debit.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Balu BN, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a11wdm) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              T
              TAMILVENDHAN 2005
              Sep 13, 2023
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              IMPS Txn Ref[protected] for Rs 2, 121.00 timed out at beneficiary bank on 07-Sep-23. Txn status will be updated by beneficiary bank in 3 wkg days-ICICI Bank
              +1 photos
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                S
                S.Megha
                from Solapur, Maharashtra
                Sep 13, 2023
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                On 04th September 2023, the amount of Rs. 21, 830/- were debited from my bank account in 37 transactions of Rs. 590/- without any notification.

                As per my knowledge, I have cancelled all my running and expired mandate in Sept. 2021, then why you guys debited these amount without any prior notification.

                The same has been informed to their customer care and also to my Relationship Manager but they have not look into this matter and neither support me in this. I submitted a written request of reversal to Branch Manager but till dated I have not received any response.

                This is not the first time you have debited. In July Month also you guys debited the amount. But that's my fault I have not raised my voice at that time.

                But this time, Rs. 21830/- is not a small amount. I want my money back and also want a strong reply from your side ICICI Bank.
                ICICI Bank customer support has been notified about the posted complaint.
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                  V
                  vivekkgarg
                  Sep 13, 2023
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                  I am writing to you on behalf of my Father Sh. Sandeep Kumar S/O Sh. Prem Kumar. My father Sandeep is a ICICI bajaj scooter bonds - one holder.

                  Bond matured on 21.05.2023.

                  We are unaware of the current address to claim the bond amount. I have tried calling the numbers mentioned in the bond but the numbers - [protected], [protected], [protected] no longer exist. I have tried calling some other numbers as well [protected], [protected] but no answer.

                  Can you please help us with the redemption process.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    A
                    Adnan23
                    from Bengaluru, Karnataka
                    Sep 11, 2023
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                    Address: Mahadevpura, Bangalore

                    Sri Rama Luxury PG for gents is overcharging 2% extra on the rent paid through credit card.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      N
                      neha.bansal124
                      Sep 11, 2023
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                      Hello,
                      I am using a credit card ( [protected]) with ICICI bank which is in the settlement process. we are paying the amount. I am always getting calls from the bank where the language is inappropriate. I would like to file a complaint against the credit card department for harassment and abusive language. today ([protected]), they called and used bad language and gave me Dhamkis for the police. I have faced so much in past few months from the credit card department for which I have so many mail records. If any legal action is not taken, I will be filing a case further in the senior department. Bank processes and calls have taken a toll on my mental health and self respect. Please look into the matter and help me for the same. no payments will be processed further if action is not taken
                      Thank you
                      Neha bansal
                      [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
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                        L
                        loneranger1997
                        from Kottayam, Kerala
                        Sep 11, 2023
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                        I can't do online transactions through Amazon ICICI credit card. I have been facing this issue for long period of time and still not solved even after i get in touch with their customer service executive. Totally tired calling them.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          D
                          Dayasilveru
                          from Delhi, Delhi
                          Sep 11, 2023
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                          Address: Hyderabad

                          My amount was deducted under the following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj fin serve and told me that they are authorized to deduct only the EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

                          I really don't have an idea from which source this amount is getting deducted.
                          Please find my deductions for reference.

                          NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261

                          AND

                          ECSRTNCHGS030823_SR[protected]GST
                          NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261 -around 590
                          And ECSRTNCHGS030823_SR[protected]GST around 518 -Rs amount was deducted from this month

                          Please refund my amount
                          ICICI Bank customer support has been notified about the posted complaint.
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                            D
                            Dayanand Silveru
                            from Hyderabad, Andhra Pradesh
                            Sep 11, 2023
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                            Address: Hyderabad

                            Amount was deducted under the following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj fin serve and told me that they are authorized to deduct only the EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

                            I really don't have an idea from which source this amount is getting deducted.
                            Please find my deductions for reference.

                            NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261

                            AND

                            ECSRTNCHGS030823_SR[protected]GST Which is of 518 RS

                            in the name of NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261 -around 587 AND ECSRTNCHGS030823_SR[protected]GST around 518 amount was deducted from this month

                            Please refund my amount to my bank account
                            +2 photos
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                              C
                              Chaitrashetty22
                              from Mumbai, Maharashtra
                              Sep 10, 2023
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                              On 9th Sept 2023 icici bank have deducted three ecs return charges of rs. 585.84, 589.98 and 585.98.in this crucial moment where everybody is struggling with their earnings and emis pay these type of deductions are highly codemned. Rbi has also said that no charges should be apply on customers against short of balance, ecs return etc. Still icici bank is not following rbi guidelines. I demand a full refund and reason for deductions asap.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                K
                                Krishnaveni7060
                                Sep 9, 2023
                                Sep 9, 2023
                                This thread was updated on Sep 9, 2023
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                                NACH_AD_RTN_CHRG~Of Bnk BFLo~

                                From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account?
                                4 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~17NOV22~7bb Dr. 590.00
                                5 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~05SEP22~88f Dr. 590.00
                                6 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~31MAY22~34b Dr. 590.00
                                7 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~05JUL22~5cd Dr. 590.00br...
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                                Address: Bangalore

                                I have approached this company for pan card number correction because while data entry they have input T instead of J. Next this issue leads to freezing of my account as Aadhaar & Pan linkage are mandatory.
                                In reality my pan and aadhaar are linked since 2021 and have forwarded my Aadhaar and pan details to the company's customer care couple of times for correction through email. Not sure where is the confusion and all the time they...
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                                vijayra2610
                                Sep 7, 2023
                                Sep 9, 2023
                                This thread was updated on Sep 9, 2023
                                Resolved
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                                Resolved

                                Address: Gokul Township, near on the way hotel virar west 401303

                                From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

                                Also I have dropped mail to "[protected]@icicibank.com" but no response. I am really fed-up of this deduction. I really don't have an idea from which source this amount is getting deducted.
                                Please find my deductions for reference.
                                NACH_AD_RTN_CHRG~INGENOT~20SEP22~ed
                                694d2~ZAVRON FI
                                NACH_AD_RTN_CHRG~Of Bnk BFLo~19SEP2
                                2~ecc0e11~43460
                                NACH_AD_RTN_CHRG~Of Bnk BFLo~03JAN2
                                3~d77939b~43460
                                NACH_AD_RTN_CHRG~Of Bnk BFLo~03MAY2
                                3~1f80cd2~43460
                                NACH_AD_RTN_CHRG~Of Bnk BFLo~03FEB2
                                3~0565627~43460
                                NACH_AD_RTN_CHRG~INGENOT~12AUG22~43
                                910e5~ZAVRON FI
                                NACH_AD_RTN_CHRG~INGENOT~10AUG22~d5
                                d554a~ZAVRON FI
                                NACH_AD_RTN_CHRG~INGENOT~30JUL22~24
                                88415~ZAVRON FI
                                NACH_AD_RTN_CHRG~INGENOT~29JUL22~9a
                                bc48d~ZAVRON FI
                                NACH_AD_RTN_CHRG~Of Bnk BFLo~03AUG2
                                3~c82df4c~43460
                                NACH_AD_RTN_CHRG~INGENOT~22AUG22~e2
                                bd223~ZAVRON FI
                                NACH_AD_RTN_CHRG~INGENOT~19JUL22~8b
                                11a15~ZAVRON FI
                                I need to know about the charges please help. And why you will charges like these under the name ofNACH_AD_RTN_CHRG~INGENOT~19JUL22~8b
                                11a15~ZAVRON FI & NACH_AD_RTN_CHRG~Of Bnk BFLo~03AUG2
                                3~c82df4c~43460 i have already paid my emi. please solve my problem and stop those company payment. please give refund.
                                Oct 11, 2023
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 09, 2023
                                ICICI Bank Customer Care's response
                                Dear vijayra2610, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a11n46) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Sdas1970
                                  from Dantewada, Chhattisgarh
                                  Sep 6, 2023
                                  Sep 9, 2023
                                  This thread was updated on Sep 9, 2023
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                                  Deductions

                                  Address: Dantewada

                                  Purchased stock in mtf paying huge other charges etc added ₹ 50000/- margin to secure the purchase but today again deducted in the name of EBA/Upstreamed Payin/[protected] ₹ 287.85dr as this is 3 in one account so stop less deductions are going if mailing facility added why amount is deducted with customer knowledge is better unless it is better to stop trading...
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