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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 18

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S
Sharon benedict
from Hyderabad, Telangana
Oct 24, 2023
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Address: Hyderabad

Yesterday 528.09 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~of bnk BFLF~03OCT23~007 without any notification and also salary account. What the hell wrong with icici bank.

I want a strong reply from your side dear icici bank.
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    S
    S K Goswami 2023
    from Korba, Chhattisgarh
    Oct 23, 2023
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    I have a loan in Bajaj Finserv amounting Rs.1076319.00 for which I have to pay EMI every month. I discussed with of ICICI personnel and suggested me to take a balance Transfer loan from ICICI to close the Bajaj Finserv loan as as their ROI is on much higher side.
    I applied a balance transfer personal loan of 14 Lakhs in ICICI bank on 10th Sep, 2023 with the motive to close the loan of Bajaj Finserv. ICICI personnel told that they will send Demand Draft of the loan amount of Bajaj Finserv in my current address and balance amount will be sent to my SBI account (where my payment comes). Balance amount was transferred in my account on 16th Sep, 2023 but till date not send any Demand Draft. They prepared their amortization schedule and sent a soft copy of loan statement on dated 19th Sep. in my registered email and with principal amount Rs.140000.00 with 1st EMI of Rs.30627.00 scheduled on Dated 10 Oct, 2023. As I am already paying EMI of previous loan of Bajaj Finserv and HDFC Bank, which is about 60% of my payment, how can I pay above EMI without closing my loan of Bajaj Finserv. ICICI bank NACH/ECS of their Ist EMI was returned as Balance Insufficient. Now they are charging me interest along with EMI without paying their Principal amount.
    I complained many times in ICICI customer care through registered email and their reply comes that full amount is disbursed in their record and I have to pay EMI. ICICI bank have harassed me mentally and they ranging me for their balance dues continuously. I talked with RM Mr. Vikas Jaiswal, Emp.No.558561 of ICICI Bank, first He tried to convince me that courier came to my current address and I returned him. Now he is saying that Demand Draft date lapses and new DD will be prepared soon and send to my address. I have recording of all the conversation with the representaives of ICICI personnel and all couriers of either of Indian Post Office, Zomato, Amazon, Meeso coming to my current address without any difficulty.
    ICICI Bank customer support has been notified about the posted complaint.
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      H
      henrydpt
      from Ongole, Andhra Pradesh
      Oct 22, 2023
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      Amount Deducted against Nach_ad_rtn_chrg ingenot charges

      Address: ICICI Bank, Mindspace Branch, Malad West, Mumbai 400064

      I woke up to see that I have been charged around INR 1265 against nach_ad_rtn_chrg ingenot charges. I haven't given any debit mandate to anyone. What is the reason? Can I get this resolved and receive my money back in my account?...
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      T
      Tata3018
      from Indore, Madhya Pradesh
      Oct 22, 2023
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      Address: Mangal Nagar branch sukhaliya Indore madhya Pradesh India 452010

      Today on 23 oct. 2023 about 590 rupees has been deducted from my account in the name of
      nach_ad_rtn_chrg _invest-10oct24-17c899a- without any information.
      What the hell wrong with ICICI Bank.
      What is the transaction purpose and what's this?
      I want a strong reply from your side dear ICICI Bank and clear all these things.
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        Shivani-66
        from Noida, Uttar Pradesh
        Oct 22, 2023
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        Anyone can share his address or updated number. Cheated for car loan
        ICICI Bank customer support has been notified about the posted complaint.
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          A
          ARUN AGGARWAL
          from Kolkata, West Bengal
          Oct 22, 2023
          Oct 25, 2023
          This thread was updated on Oct 25, 2023
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          There was a fraud on phone for Rs 49000+49000 by a person posing as CRED customer care. Without any OTP he managed to cheat on my credit card and ran away. The matter was not investigated or looked into by the bank and was reported to RBI who defended the bank.
          RBI is not taking any action and the banks keep silent. Limits were set to Rs 10000 only by me then how the amounts were approved by the bank's system? The same was informed to RBI so and they instructed ICICI Bank to pay me 48000 only. The bank has connivance with such people and will go to conduct court for damages, losses and compensation with interest till date.
          The fraudster sent money to his landlord whose receipt is with me.
          I'll not spare the bank of not made my loss good.
          ICICI Bank customer support has been notified about the posted complaint.
          The bank is lethargic anti consumer and careless so I'll file complaint with cyber crime and consumer court tomorrow. When limits were set then how money went? Fraudster's mobile number was also sent to bank but they didn't take any action.
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            D
            Oct 21, 2023
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            Address: Village udaypur p.o charatgarh district una himachal pradesh Mobile no. 8580493121

            I m Mohinder Singh. I'm the bond holder. Bondholder no . 0002-587 and certificate no . 2588 of Icici bajaj scooter bond allotted on 21/12/1998
            It's maturity date / Redemption date as mentioned in 21/05/2023
            How to Reedem it now . Where you we approach for redemption
            ICICI Bank customer support has been notified about the posted complaint.
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              C
              Chandsukh
              Oct 18, 2023
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              Statement below
              18 Oct '23
              BIL/IMB/[protected]/PayeeNa me/Fee/04050. 98.00 Dr
              18 Oct '23
              MMT/IMPS/[protected]/[protected]/PUNB0019. 1.00 Dr
              This 8s kind of forgery
              ICICI Bank customer support has been notified about the posted complaint.
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                A
                Alphonsa Xavier
                Oct 17, 2023
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                I had updated ICICI Bank KYC details in EPF website on 25th Sept, still my bank account is not verified and I am unable to claim my PF.

                Whereas for a similar situation, my friends KYC was approved within 2 working days by SBI bank.

                I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.

                My UAN no is[protected].
                ICICI Bank customer support has been notified about the posted complaint.
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                  K
                  KAJAL RAVI UKLEKAR
                  Oct 17, 2023
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                  Address: Sakal Employee chs, B20 Kharghar

                  HI Team,

                  I am writing to inquire about the suspension of my account and seek clarification regarding the reasons behind this action. I am extremely concerned about the inconvenience this has caused me and would appreciate a prompt resolution to this matter.

                  To provide some context, I have personally submitted all the required documents to the bank, including the necessary documents to demat bank personally it’s almost 20 days over 2 times they ask me do online I do have SR number 3rd time they said go to bank and submit the documents which I have done personally now they send email account has been suspended . However, despite these submissions, my accounts remain suspended.

                  I am dismayed that I have been required to visit the bank repeatedly to resolve this issue. It has been nearly 20 days since I submitted the documents, and my accounts remain inaccessible.

                  I contacted the customer care team, and they advised me to visit the bank. I followed their advice and visited the Kharghar Branch, where I submitted the documents to a lady named Asha her number is - [protected]

                  I kindly request you to provide me with the following information:

                  The specific reasons for the suspension of my accounts.

                  The expected timeline for the reactivation of my accounts.

                  If possible, please share the contact information (name and email) of the relevant bank representative who can assist me in this matter directly.

                  I am committed to resolving this situation as soon as possible, and I believe that clear communication and assistance from your end will be invaluable.

                  You can reach me at [[protected]]. I look forward to your prompt response and a swift resolution to this issue.

                  I am just running door to door to activate my account.

                  Thank you for your attention to this matter.
                  Regards,
                  Kajal Uklekar
                  [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
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                    R
                    rvvn
                    from Hyderabad, Telangana
                    Oct 15, 2023
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                    NACH_AD_RTN_CHRG~Of Bnk BFLf~03OCT2
                    3~18c50ee~4070C
                    ICICI Bank customer support has been notified about the posted complaint.
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                      N
                      NK&
                      from Jaipur, Rajasthan
                      Oct 15, 2023
                      Resolved
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                      Resolved

                      ICICI Bank - Ecs charged 590 rupees My account has been deducted 590 rupees without any proper confirmation for ecsRtnChgs kindly check and refund my money... My account has been deducted 590 rupees without any proper confirmation for
                      ecsRtnChgs kindly check and refund my money... ICICI Bank - Ecs charged 590 rupees
                      Oct 16, 2023
                      Complaint marked as Resolved 
                      Ecs Return Charges Applied 590 2 times Hi My Name is Nitesh Kumar and i am customer ICICI bank from last 2 yrs, today i notice that my balance is deducted with any information with Refernce of ECSRTNCHRG 590 which is (2 times), then i checked my whole year statement and its showing around Rs.10000 deducted into my icici bank account with any SMS or confirmation, i want to know why this is happening or refund my money as all.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        Shree trimal
                        from Pune, Maharashtra
                        Oct 15, 2023
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                        There is almost 30 mins of wait to get connect with customer care agent even after call get connected they simply disconnect the call
                        ICICI Bank customer support has been notified about the posted complaint.
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                          S
                          Shree trimal
                          from Pune, Maharashtra
                          Oct 15, 2023
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                          I am trying to call the customer care from last 2 days no one able to help me, firstly there is 30 min of wait time even after call get connected the agent simply disconnect the call.. pathetic service
                          ICICI Bank customer support has been notified about the posted complaint.
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                            C
                            crazystuff
                            from Dhanbad, Jharkhand
                            Oct 14, 2023
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                            I am an ICICI bank account holder, whenever I call their customer care, I have to wait for 30-40 minutes i.e if you call them twice for some issues it will take your precious 1.30 hour, I am thinking of closing my account with them due to this
                            ICICI Bank customer support has been notified about the posted complaint.
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                              A
                              Anonymous001234
                              Oct 13, 2023
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                              Credit card fraud money not being refunded

                              I got scammed on credit card on 22 sep.
                              I recently applied for credit card as they came to our area and didn't even activate the card as my name was incorrect on it. Last date to do that was 24 sep.
                              I got a call and introduced herself as icici employee and she knew my personal details.
                              She told me that she will tell me how to change the name.She first helped me activate my credit card and then send me a link on sms...
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                              Y
                              Yogeshks1
                              from Gurgaon, Haryana
                              Oct 13, 2023
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                              I have a ICICI Bank account which i am using since last 1.5 years, it was all going well, but now they started looting my bank account in small amounts.

                              ---Recently i got a charge of "Bank Unknown Charge NACH_AD_RTN_CHRG ₹590.00 15/September/2023"

                              ---Then "Bank Card Charge DCardfee ₹709.00 27/September/2023"

                              ---Again NACH_AD_RTN_CHRG~Of Bnk BFLf~03OCT23~0b6 Bank Charge ₹240.00
                              and

                              ---NACH_AD_RTN_CHRG~Of Bnk BFLf~03OCT23~147 Bank Charge ₹590.00

                              Should the public pay you Rs 2129 every month to keep money.

                              You guys are making people poor by giving them fraudulent accounts.

                              Kindly close my account[protected] and give my money back.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                J
                                jagdishbhoir419
                                from Panvel, Maharashtra
                                Oct 13, 2023
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                                Sir / Madam
                                I had purchased ICICI Tax Saving Bonds of which the details are as follows:

                                ICICI Tax Saving Bond-122001-TSB- ONE

                                Distinctive Nos.[protected]

                                No. of Bonds: FOUR

                                Bond Holder No. 02226 – 920 Certificate No. 103132

                                Name of Bond Holder : JAGADISH YASHWANT BHOIR
                                Face Value/Bond Rs 5000
                                Issue Price/Bond Rs 5000
                                Deemed date of allotment 23.01.2002
                                Redemption Date 23.01.2005
                                Interest Rate 9.00%
                                Tax Benefit U/S Sec 88

                                Scrip Code BSE: 960718 NSE: ICICI 0102 N1

                                It is further stated that at the time of purchasing of these bonds, I was residing at nandadeep co hsg society flat no 1 ground floor near yugantak society new panvel . However due to shifting of my residence, I could not received any redemption of these bonds. So it is requested to kindly send the redemption of these bonds at my new address:

                                Jagdish yashwant bhoir

                                flat no.201 plot no.04 shree ganesh residency
                                Sukapur, Panvel
                                410206

                                MOB: [protected]
                                and also in that certificate my name also wrong
                                my name was jagdish yashwant bhoir
                                there is correction in first name.

                                I am ready to do the formalities as required for redeeming these bonds. I am having my new demant account in icici direct in new panvel branch my A/c No. is IN[protected]
                                and i also have old icici bank account and demat account here’s details of both accounts: bank account no.[protected]
                                icici bank ltd dpid. IN303028 demat account no. 50209145

                                I was told by my ICICI Relashionship manager to open a Demat A/c with ICICI Direct and my demat A/c No. is IN[protected]

                                This email was sent to [protected]@icicibank.com and we have not received any response from ICICI Bank.

                                Kindly advise.

                                Regards
                                jagdish bhoir
                                +91 [[protected]]
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  N
                                  Navjotnavi
                                  from Panchkula, Haryana
                                  Oct 12, 2023
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                                  Address: Panchkula

                                  I want your help in invalid transactions happended with my bank account on 29 Sep.

                                  Navjot Singh

                                  Ac No :[protected]
                                  Ifsc Code : ICIC0001342

                                  Complaint No -
                                  I received my salary in the morning around 9 am on 29 Sep which was 35, 223.

                                  Within 1 hour 32k above has been deducted from my account in small transactions like 590 multiple times, it was without my acknowledgment.

                                  I called on customers care at same time they asked me visit your branch which is Sec-26 Chandigarh.

                                  As it was govt holidays from 30 Sep - 02 Oct. I visited bank on 03 Oct at that time there was outage in their system they were not able to check anything, they asked me to come after 1 day. They have noted my phone number, they promise to call me back but no response in 2 days.

                                  Then I visited again bank on 05 Oct they checked & said multiple reasons on deductions:
                                  *Firstly they said it was EMI bounce charge as there is no active EMI in my accounts.
                                  *Secondly, they said there is any SIP activated in my account, after checking it has been found no SIP plan was activated
                                  *Thirdly, thet said there is charged from Bajaj company but there is no link with bajaj
                                  *Fourthly, they said there was donation going on from my account which is 500 per month, even I don’t know which donation they are taking about.

                                  All reasons given by the bank are invalid. Kindly help me solve my concern & refund my decuctions.

                                  I am Team Manager working in Teleperformance Mohali, having salary account in your bank.

                                  We have more then 600 head count of employees, if no resolution found on my concern. We will shift our corporate salary accoount to Axis Bank.

                                  I am tired with the harrasment, I will complaint in RBI & consumer forum after this e-mail.

                                  Expecting positive response from ICICI
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    A
                                    Oct 11, 2023
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                                    Address: Mandi maulganj, nagina, Uttar Pradesh

                                    I am not using icici direct account from last 4yrs, this account is already closed and now they deducted 826rs charges in the name dcm/chgs and for this I am not getting any response from customer care neither by icici branch in which my account is opend.
                                    ICICI Bank customer support has been notified about the posted complaint.
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