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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 21

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M
Mehw
from Aligarh, Uttar Pradesh
Sep 18, 2023
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I did a payment of the huge amount of 79100 for my sister's college fee and the amount is deducted from my account yet the payment has failed.
Kindly look into this matter and return back the money as soon as possible.
ICICI Bank customer support has been notified about the posted complaint.
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    S
    Shankar Talwar
    from Thane, Maharashtra
    Sep 18, 2023
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    Website: www.icicibank.com

    I have been trying to log into ICICI bank net banking unsuccessfully for over a week now. Bank customer service is not helping much in fixing the problem. It is scary to know that one of the largest private is unable to handle technical issues like this. I need immediate resolution to problem of not being able to log into the net banking of ICICI Bank.
    ICICI Bank customer support has been notified about the posted complaint.
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      D
      Devesh11
      Sep 18, 2023
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      Address: Raipur

      Sir, recently i have paid 2500 on ezpay using upi through gpay from my sbi bank account, after paying through QR code my payment is deducted from the bank and after 5 min QR disappeared and it showed an error, at the site where i have paid the application status is not generated i checked my payment status on icici ezpay site it is showing paid but my application status showing nothing about transaction. I don't know where have been my payment is stucked. Please help as soon as possible.
      Sep 19, 2023
      Complaint marked as Resolved 
      My complaint has been resolved and the service is very useful. Thankyou
      ICICI Bank customer support has been notified about the posted complaint.
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        R
        Rishikesh3690
        from Vasai, Maharashtra
        Sep 18, 2023
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        From last 15 days about 1298.99 rupees has been deducted from my account in the name of NACH_AD_RTN_CHRG~IPRUM without any notification. I was maintaining minimum balance for the time of emergency and when I was about to make a payment then the amount was not there. Shame on ICICI service they started looting people's hard working money.

        What is this transaction purpose?
        ICICI Bank customer support has been notified about the posted complaint.
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          A
          Aparna Krishna
          Sep 15, 2023
          Sep 20, 2023
          This thread was updated on Sep 20, 2023
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          Deduction of amount from the account twice without any notification

          I have two Emi with Bajaj finance and my Emi deduction is done on 2nd of the month. in September 2023 i received my salary on 4th sept 2023. My Emi payment was missed and bajaj finace representative contacted me to make the payment with a overdue amount of Rs.500 which i payed. today When i check i noticed that twice Rs.590 was debited from my account on 15th September in the name of NACH_AD_RTN_CHRG~ Of Bnk BFLf~02SEPT23~75e and NACH_AD_RTN_CHRG~...
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          K
          kshanmu82
          from Chennai, Tamil Nadu
          Sep 15, 2023
          Sep 15, 2023
          This thread was updated on Sep 15, 2023
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          Address: 11/6, Jacob Street, Puzhuthivakkam, Chennai -600091

          ICICI Bank deducted more than INR 6000 rupees from 19th Aug to till date. Really Worst from ICICI. Pls get that refund my money. I have cancelled all the ECS from my account before that

          A/c[protected]
          K Shanmugam
          [protected]
          +1 videos
          ICICI Bank customer support has been notified about the posted complaint.
          Dear kshanmu82, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a12cdk) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            Y
            Yash Wankhede
            Sep 14, 2023
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            On 14th sep 2023 ₹590 has been deducted from my account with the transaction name: NACH_AD_RTN_CHRG-IPRULI-02SEP23-604 05f4~03952161

            Will you please specify why you have deducted this amount from my account?
            ICICI Bank customer support has been notified about the posted complaint.
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              B
              Balu BN
              Sep 13, 2023
              Sep 13, 2023
              This thread was updated on Sep 13, 2023
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              Last Six Months. Auto debit 590rs for each month. Transaction Remarks(NACH_AD_RTN_CHRG~TPSLSIP) Around 2000 Rupees were detected without my notice. Need a reason for the auto debit.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Balu BN, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a11wdm) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                T
                TAMILVENDHAN 2005
                Sep 13, 2023
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                IMPS Txn Ref[protected] for Rs 2, 121.00 timed out at beneficiary bank on 07-Sep-23. Txn status will be updated by beneficiary bank in 3 wkg days-ICICI Bank
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  S.Megha
                  from Solapur, Maharashtra
                  Sep 13, 2023
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                  On 04th September 2023, the amount of Rs. 21, 830/- were debited from my bank account in 37 transactions of Rs. 590/- without any notification.

                  As per my knowledge, I have cancelled all my running and expired mandate in Sept. 2021, then why you guys debited these amount without any prior notification.

                  The same has been informed to their customer care and also to my Relationship Manager but they have not look into this matter and neither support me in this. I submitted a written request of reversal to Branch Manager but till dated I have not received any response.

                  This is not the first time you have debited. In July Month also you guys debited the amount. But that's my fault I have not raised my voice at that time.

                  But this time, Rs. 21830/- is not a small amount. I want my money back and also want a strong reply from your side ICICI Bank.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    V
                    vivekkgarg
                    Sep 13, 2023
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                    I am writing to you on behalf of my Father Sh. Sandeep Kumar S/O Sh. Prem Kumar. My father Sandeep is a ICICI bajaj scooter bonds - one holder.

                    Bond matured on 21.05.2023.

                    We are unaware of the current address to claim the bond amount. I have tried calling the numbers mentioned in the bond but the numbers - [protected], [protected], [protected] no longer exist. I have tried calling some other numbers as well [protected], [protected] but no answer.

                    Can you please help us with the redemption process.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      A
                      Adnan23
                      from Bengaluru, Karnataka
                      Sep 11, 2023
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                      Address: Mahadevpura, Bangalore

                      Sri Rama Luxury PG for gents is overcharging 2% extra on the rent paid through credit card.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        N
                        neha.bansal124
                        Sep 11, 2023
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                        Hello,
                        I am using a credit card ( [protected]) with ICICI bank which is in the settlement process. we are paying the amount. I am always getting calls from the bank where the language is inappropriate. I would like to file a complaint against the credit card department for harassment and abusive language. today ([protected]), they called and used bad language and gave me Dhamkis for the police. I have faced so much in past few months from the credit card department for which I have so many mail records. If any legal action is not taken, I will be filing a case further in the senior department. Bank processes and calls have taken a toll on my mental health and self respect. Please look into the matter and help me for the same. no payments will be processed further if action is not taken
                        Thank you
                        Neha bansal
                        [protected]
                        ICICI Bank customer support has been notified about the posted complaint.
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                          L
                          loneranger1997
                          from Kottayam, Kerala
                          Sep 11, 2023
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                          I can't do online transactions through Amazon ICICI credit card. I have been facing this issue for long period of time and still not solved even after i get in touch with their customer service executive. Totally tired calling them.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            D
                            Dayasilveru
                            from Delhi, Delhi
                            Sep 11, 2023
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                            Address: Hyderabad

                            My amount was deducted under the following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj fin serve and told me that they are authorized to deduct only the EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

                            I really don't have an idea from which source this amount is getting deducted.
                            Please find my deductions for reference.

                            NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261

                            AND

                            ECSRTNCHGS030823_SR[protected]GST
                            NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261 -around 590
                            And ECSRTNCHGS030823_SR[protected]GST around 518 -Rs amount was deducted from this month

                            Please refund my amount
                            ICICI Bank customer support has been notified about the posted complaint.
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                              D
                              Dayanand Silveru
                              from Hyderabad, Andhra Pradesh
                              Sep 11, 2023
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                              Address: Hyderabad

                              Amount was deducted under the following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj fin serve and told me that they are authorized to deduct only the EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

                              I really don't have an idea from which source this amount is getting deducted.
                              Please find my deductions for reference.

                              NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261

                              AND

                              ECSRTNCHGS030823_SR[protected]GST Which is of 518 RS

                              in the name of NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261 -around 587 AND ECSRTNCHGS030823_SR[protected]GST around 518 amount was deducted from this month

                              Please refund my amount to my bank account
                              ICICI Bank customer support has been notified about the posted complaint.
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                                C
                                Chaitrashetty22
                                from Mumbai, Maharashtra
                                Sep 10, 2023
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                                On 9th Sept 2023 icici bank have deducted three ecs return charges of rs. 585.84, 589.98 and 585.98.in this crucial moment where everybody is struggling with their earnings and emis pay these type of deductions are highly codemned. Rbi has also said that no charges should be apply on customers against short of balance, ecs return etc. Still icici bank is not following rbi guidelines. I demand a full refund and reason for deductions asap.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  K
                                  Krishnaveni7060
                                  Sep 9, 2023
                                  Sep 9, 2023
                                  This thread was updated on Sep 9, 2023
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                                  NACH_AD_RTN_CHRG~Of Bnk BFLo~

                                  From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account?
                                  4 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~17NOV22~7bb Dr. 590.00
                                  5 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~05SEP22~88f Dr. 590.00
                                  6 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~31MAY22~34b Dr. 590.00
                                  7 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~05JUL22~5cd Dr. 590.00br...
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                                  Address: Bangalore

                                  I have approached this company for pan card number correction because while data entry they have input T instead of J. Next this issue leads to freezing of my account as Aadhaar & Pan linkage are mandatory.
                                  In reality my pan and aadhaar are linked since 2021 and have forwarded my Aadhaar and pan details to the company's customer care couple of times for correction through email. Not sure where is the confusion and all the time they...
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                                  V
                                  vijayra2610
                                  Sep 7, 2023
                                  Sep 9, 2023
                                  This thread was updated on Sep 9, 2023
                                  Resolved
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                                  Resolved

                                  Address: Gokul Township, near on the way hotel virar west 401303

                                  From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

                                  Also I have dropped mail to "[protected]@icicibank.com" but no response. I am really fed-up of this deduction. I really don't have an idea from which source this amount is getting deducted.
                                  Please find my deductions for reference.
                                  NACH_AD_RTN_CHRG~INGENOT~20SEP22~ed
                                  694d2~ZAVRON FI
                                  NACH_AD_RTN_CHRG~Of Bnk BFLo~19SEP2
                                  2~ecc0e11~43460
                                  NACH_AD_RTN_CHRG~Of Bnk BFLo~03JAN2
                                  3~d77939b~43460
                                  NACH_AD_RTN_CHRG~Of Bnk BFLo~03MAY2
                                  3~1f80cd2~43460
                                  NACH_AD_RTN_CHRG~Of Bnk BFLo~03FEB2
                                  3~0565627~43460
                                  NACH_AD_RTN_CHRG~INGENOT~12AUG22~43
                                  910e5~ZAVRON FI
                                  NACH_AD_RTN_CHRG~INGENOT~10AUG22~d5
                                  d554a~ZAVRON FI
                                  NACH_AD_RTN_CHRG~INGENOT~30JUL22~24
                                  88415~ZAVRON FI
                                  NACH_AD_RTN_CHRG~INGENOT~29JUL22~9a
                                  bc48d~ZAVRON FI
                                  NACH_AD_RTN_CHRG~Of Bnk BFLo~03AUG2
                                  3~c82df4c~43460
                                  NACH_AD_RTN_CHRG~INGENOT~22AUG22~e2
                                  bd223~ZAVRON FI
                                  NACH_AD_RTN_CHRG~INGENOT~19JUL22~8b
                                  11a15~ZAVRON FI
                                  I need to know about the charges please help. And why you will charges like these under the name ofNACH_AD_RTN_CHRG~INGENOT~19JUL22~8b
                                  11a15~ZAVRON FI & NACH_AD_RTN_CHRG~Of Bnk BFLo~03AUG2
                                  3~c82df4c~43460 i have already paid my emi. please solve my problem and stop those company payment. please give refund.
                                  Oct 11, 2023
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 09, 2023
                                  ICICI Bank Customer Care's response
                                  Dear vijayra2610, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a11n46) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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