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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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14309
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ICICI Bank reviews & complaints page 21

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G
govindu roja rani
Sep 1, 2021
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Imps transaction timed out issue

Hi,

I have transferred 100, 000 /- from my ICICI to SBI account. The amount has been credited from my ICICI account but not been debited to SBI. In return I have got a message like this.

"Dear Customer, IMPS Txn Ref.[protected] for Rs 100, 000.00 is timed out at Beneficiary Bank on 01-Sep-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank."

Can you please resolve...
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hareshn
Sep 1, 2021
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Rdbddb99 icici bajaj scooter bonds

Address: Registered Office Address:ICICI BANK LTD;ICICI Bank Tower, Near Chakli Circle, Old Padra Road, Vadodara, Gujarat, 390007

Dear Sir/Madam,
I have above said bond having bond Holder no:0045-103 Certificate no : 45104 and disti. No.[protected].

I WANT TO CHANGE MY POSTAL ADDRESS AND NAME .
PLEASE PROVIDE US THE DETAILS WHERE TO COMMUNICATE FOR THE SAME. I HAVE TRIED TO CONTACT rta OF ICICI BANK LTD. AND THE LOCAL HEAD OFFICE AT AHMEDABAD .

KINDLY GIVE US THE RTA AND COMMUNICATION ADDRESS WHERE WE CAN GIVE OUR CHANGED...
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rishabh nakhale
Sep 1, 2021
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Unauthorised deductions 2

For the past couple of weeks I’ve noticed that my ICICI bank account has been debited multiple times with the transaction description as follows :

NACH_AD_RTN_CHRG~Of Bnk BFLo~12AUG21~271f7a8~41289

ECSRTNCHGS250821_SR[protected]GST

NACH_AD_RTN_CHRG~Of Bnk BFLo~12AUG21~271f7a8~41289

NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG21~f138cbf~41289

NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG21~f138cbf~41289br...
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V
Varora06
Aug 29, 2021
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Deduct 706.82 as dcard fee without my consent

Address: ICICI Bank Ltd. - New Delhi - Ajmal Shah Road Branch 16/6 WEA, Karol Bagh New Delhi.

I am having A/c of ICICI Bank from last many years, today I checked the transaction detail in icici bank app and I noticed that they have deduct Rupees 706.82 dated 30th Aug, 2021 under (DCARDFEE) category.
I am not aware what type of charges are these and they never informed me regarding these charges either by Email or by Letter. Who has given right to ICICI bank to deduct the money without my concent or informing me. This is wrong...
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Aamir Syed
Aug 27, 2021
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Balance showing negative

In my bank statement it shows rs.8000,
But i am not able to withdraw my money from atm or transfer online.

It shows available balance as -16000

I was planning to transfer the amount, and during that time it showed insufficient balance. And i check the site it shows
Available balance 8000
Total available balance -16000

Also when I try to login from NetBanking it shows available...
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M
mittalshubham
from Delhi, Delhi
Aug 26, 2021
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ICICI fastag not delivered after TAT

I registered for fastag on 6th August through icici fastag website. It was said that I would receive the tag within 7 days but it has not been dispatched yet. I thas not even been allotted yet because the fastag website does not show any serial number. I tried calling the helpdesk number 3 times in past 2 weeks and they alwasys say that it will be delivered in 2-3 days. When will I receive it?...
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anshulsharma01
Aug 26, 2021
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Excess amount deducted by ICICI for closure of loan account

Address: ICICI bank, cheeranjiv vihar, ghaziabad

Dear sir/ Madam,
Please find enclosed details of my loan a/c. As per detail shown in repayment schedule, we have closed my loan on dated 28.07.2021 by submitting a cheque of amount Rs. 25, 90, 219.36, but as per the statement, EMI of August month has been deducted from us, which is not right because I have closed my loan in the month of July.
Kindly, refund my amount and send the correct statement....
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Hi Concerned Team,

As per the captioned subject I wish to say that being an old & loyal customer of icici Bank i use my card on regular basis.

In the same context I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending...
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dfsluck
Aug 25, 2021
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Icici bond aashirwad deep discount option 1

Address: jankipuram lucknow

Ear Sir\Mam, As per your Mail please find the attachment of my 4 certificate and i also write full details of certificate which is =

1- Name = PRADEEP KUMAR SAXENA
BOND HOLDER NO = 1421-093
CERTIFICATE NO = 409275
DISTINCTIVE NO =[protected]

2- Name = PRADEEP KUMAR SAXENA (1ST) & VELMA SAXENA (2ND) JOINT*
BOND HOLDER NO = 1421-091
CERTIFICATE NO = 409273
DISTINCTIVE...
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Address: ICICI BANK

My account number is[protected] in NFC Branch, New Delhi, my complaint is the total amount is Rs 29652/ - difference shown in the available balance and total available balance. While I may not even request for any autopay or any kind of payment deduction, then why is this difference amount being displayed?

kindly sort out the above-mentioned issue as soon as possible, for any assistance required to contact at my number is...
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Stvdsz21
Aug 24, 2021
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Illegal Debit of amount multiple times mentioning NACH_AD_RTN_CHRG~ADBLDESK

Dear Team,

My savings account is debited 6 times this month with the amount of Rs. 590 each transaction. Totaling to Rs. 3540/-
The transaction described as
NACH_AD_RTN_CHRG~ADBLDESK~06AUG21~f9cf212~BTS_B007
NACH_AD_RTN_CHRG~ADBLDESK~11AUG21~8321bdf
NACH_AD_RTN_CHRG~ADBLDESK~11AUG21~a37dbd7
NACH_AD_RTN_CHRG~ADBLDESK~11AUG21~bf8f718
NACH_AD_RTN_CHRG~ADBLDESK~11AUG21~cc143af
br...
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My meal card has expired, renew a new one....
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KavithaSumma
Aug 20, 2021
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Auto deduction of money from my saving account

Dear sir,
A Withdrawal of INR 1899, has happened from my account on 18/8/2021 in the name of PPL/WPP_SR[protected]_ New Policy. I have not subscribed to any new policy nor they have given any policy related details at the time of account opening to me. It is unfortunate that ICICI is playing with customers money without getting any consent from them. Kindly cancel this policy. I have not authorised for any policy & I request the concerned...
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racv
Aug 17, 2021
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ICICI money2world money debited but not received for 15 days

I sent a money2world transfer through Icici on the 7th August 2021 and the money has been deducted but not received by the beneficiary in UK till date- 17th August. I have been following up with your customer care service but they keep hanging up. There has been no update on my money. Is it lost? It is on the way? This kind of service from Icici is very unexpected and highly unprofessional. Looks like my money is lost in your blackhole....
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Konda Reddy Sathi
Aug 17, 2021
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Credit Card Transaction Withheld Due To Security Reasons

Website: www.icicibank.com

I'm trying to purchase a online gold from PhonePe (iOS application) today but every time it is showing transaction failed I tried for 4 times times all 4 times transaction was declined. Below is the message I'm receiving.

"Dear Customer, your transaction of INR 63, 000.00 on ICICI Bank Credit Card XX9007 is withheld for security reasons. Please call our Customer Care."

Kindly help and resolve my issue as soon...
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Praveen Singh Dhurwey
Aug 17, 2021
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Amazon pay ICICI credit card application rejected due to office address confirmation

I applied for Amazon pay ICICI credit card a while back, after that I was contacted by the bank and in the video call they took my pan card and signature for document upload procedure. After that I was told that the its processing. After few days I got a call from someone saying that he is an ICICI bank employ and need to take photos in my office. I got suspicious because it was a no contact procedure. And then I contacted the customer care,...
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Vishal Virat
Aug 16, 2021
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Debited amount for Expressions Debit card that I have not applied

I Have recently opened a icici bank account before 1 month.Then after 10 days they debited 588 rs for the expression debit card.I didn't ask Expression debit card.please I want to return my Icici Expression debit card and refund my amount....
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shyam bir singh saini
Aug 9, 2021
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Redemption of ashirwad deep discount bond no. 343744

Address: SHYAM BIR SINGH SAINI, VILLAGE - CHANDPUR, POST OFFICE - DHANPURA, DISTT. - HARDWAR 249408 , UTTARAKHAND

I HAVE PURCHASE ICICI ASHIRWAD DEEP DISCOUNT BOND IN 15TH JULY 1996 BONDHOLDER NO. 1345- 095 CERTIFICATE NO. 343744

DATE OF REDEMPTION 15.07.2021

REDEMPTION AMOUNT RS. 2, 00, 000.00

BOND HOLDER - SHYAM BIR SINGH SAINI
MOB NO. [protected]
EMAIL- shyamvir.[protected]@divyayoga.com

You are requested to send redemption amount through demand draft at the earliest....
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Mohammed Abubakkar
Aug 8, 2021
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Complaint about CashTxnChgs & CashDep Chgs Branch-Apr21+GST

I am icici account holder, April'21 month my account got deducted as "CashTxnChgs & CashDep Chgs Branch-Apr21+GST" charges for 4 times,

13 May'21 - rs 526.10(CashDep Chgs 01-30APR21+GST)
19 May'21 - rs 0.01(CashTxnChgs-Branch-Apr21+GST)
30 May'21 - rs 50.78(CashTxnChgs-Branch-Apr21+GST)
4 Aug'21 - rs 22.21(CashTxnChgs-Branch-Apr21+GST)

I didn't receive any message or alert from you. I came...
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ambush kumar singh
from Mumbai, Maharashtra
Aug 2, 2021
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Amazon pay ICICI credit card delivered at wrong address

My credit card is delivered at wrong address please help me in that .

Regards
Ambush Kumar Singh...
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