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ICICI Bank Complaints & Reviews

www.icicibank.com

3.2

Updated: Sep 24, 2026

Complaints 23795

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Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 16

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Address: lucknow

Website: infinity.icicibank.com

Incident is on 06th May 2022
I have called customer care no regarding with my credit card which I am not getting any update related to its outstanding amount. then the customer care person cleared that you have to pay an amount of 8522 to close outstanding,
1.why I am not getting any intimation about the delay in credit card payment
and the outstanding.

2.why it is getting 20-30 minutes to connect...

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Hello ICICI, can you please check my transactions once to ensure why this ECSR charges deducted 4 times in one day. And it's a big amount for me. It's more than my loan amount. My account details
Nagabhushana Reddy D N
[protected].

Thank you....

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Address: hariyali village, harifakira niwas , vikharoli east 400083

I opened my saving account on 29 of april 2022.i paid depository amount like 15 thousand ruppy . but didn't get any account number and any stuff . and unable access status as well as I'm unable to connect customer care series case of i didn't received account number and when I try to click track my status there shows unable find details with number .
my mobile number is [protected] and mail id [protected]@gmail.com...

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Address: Kolkata, Kolkata, West Bengal

On 02-May-2022 I am observing there are multiple times auto deduction of certain amount under this following statements. I am not aware of why am getting all charges from my account? Although I have a running personal loan from Bajaj Finserv which is supposed to be completed by Jun-2022.. On every month's 2nd day an amount of 1742/- used to deduct by Bajaj & as usual they have deducted the amount on 2nd ..Then why other charges has been debited...

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The GRID Behind my Debit card was disabled when I tried to fund my Zerodha Account. I tried calling the customer service Toll free number from registerd Mobile. But this service tells me my card is active and can use. However when I try to use it it gives me the same error. "The grid on your card is disabled please call 24 hour Customer service to enable it" . I wrote to customer service about my problem they simply sent a message to call...

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Every time some amount getting deducted from my account. Below are the transaction details:

07/04/2022-NACH_AD_RTN_CHRG~TPSLSIP~29OCT21~2438af3~[protected] Rs 0.02
04/04/2022 -CMS/[protected]/ADTPSLSIPG__[protected] - Rs 1000
02/05/2022 - NACH_AD_RTN_CHRG~TPSLSIP~10JAN22~4a09dc7 - Rs 521.71

I want get this cancelled & return my money back to my account.

Please help in this regard....

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ICICI bank manager not responding and talking in bad manner.
They had kept my 91155 rs in lean mode. I had submitted the court order still they are not releasing my amount.

In fraud I lost my money then i filed case . My case no is cir no is 240.

Now court had given order to release money. Still icici not releasing it.

It really bad please help me.

My home branch is iyyappanthangal...

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Without any information and my fake information that there won't be any charges now you are devoted amounts from out account. Today on the name of DP CHGS 619 rs you debited. What is this seriously
I want my money back in the account or else I will close icici bank account. No proper service and no ntg always ready for debiting amount only.

I need money back ... hope you will do the same for futher good communication...

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Hi, I have purchased shares in MTF. After 3 days of paying interest per day of 35 an additional amount of 1681.67 is deducted from my account.

This is statement remark EBA/NSEMRGNPIPO/ Dr.1681.67.

Plz tell me reason for this deduction....

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Hi ICICI Team,

I have been the customer of your bank since 2019. This year an amount of Rs 826/- has been deducted from my savings account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account.

But still charges are being applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement.br...

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Address: chembumukk, Kakkanadu, Kerala

My name is Tina Lesly. Currently I am not in India. Last day when I checked my net banking statement I could find that many unknown transactions has happened on multiple days.eg : VIN*APPLE COM*B on 17/03/2022. But I haven't done any transaction. Also I dont use any apple products or any games or any subscriptions. Without my otp how this happened. Today 21/04/2022 also amount got lost. I have almost lost 8500+ Rs. Please cross check and...

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Hi,

I made a transaction last evening of amount 50, 000 at a store and the store had to void the transaction due to some wrong details. The amount got deducted from my credit card however I haven’t got the refund yet after voiding. I have been connecting to customer care and they are saying there is no such transaction showing. I have slips as well that I have emailed but no revert.

Please process the refund...

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Address: Jalgaon

I am not able to complete the Payment in time because of some financial issues at this covid time but when I got some funds then I immediately cleared all dues on both of my ICICI credit cards and while doing that payment I was in touch with their customer service over the phone and they said once the payment is done it will be automatically unblocked but it didn't and now they are saying it is permanently blocked. I also have SBI and Axis...

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Applicant Name - Vivek Kumar Singh

I have paid my credit card bill of card number ending 8011 on 12th April 2022. Despite payment of bill Auto Debit Attempt was made. Auto debit failed which is now reflecting Rs. 550 charges unnecessarily on credit card.

Please revoke auto debit failed charges on my credit card ASAP....

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I was trying to buy a product from AMAZON using AMAZON PAY Credit Card issued by ICICI Bank.

During checkout process I am getting OTP incorrect for every transaction though I entered OTP correctly.

I visited the ICICI Bank website and could not locate any relevant link to solve the above issue.

I also tried their IVRS system. But could not find a solution....

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Address: PUne

I have paid emi 2 times in April 2022. I want to refund my emi to my bank account. Please help
My home loan number:LBPUN[protected]...

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I am supposed to get 2.5% cash back on fuel purchase using my credit card XXXXXX9009. However ICICI only reversed the fuel surcharge for this transaction. When I contacted customer care - they did not answer my question about cash back. . They just said my surcharge is reversed. This reply is not acceptable . Please look into it....

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Dear Sir,

Under EBA/NSE, ICICI Bank has deducted Rs. 523/- in FY19-20, Rs. 1268/- in FY20-21 & Rs. 7781/- in FY21-22 from my saving account.

Total 9572/- a huge amount bank has debited from my account.

I'm not making any transaction in ICICI DMAT, then what is the reason i have been charged or deducted the amount from my savings.

Please refund my amount and also let us know the...

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I transferred Rs 10, 000.00 through IMPS on 2nd April at 10:41 AM from ICICI A/C to SBI bank A/C.

Transaction Remark : MMT/Ref[protected]/[protected]

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.10, 000.00 is timed out at Beneficiary Bank on 02-April-22....

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Hi,
I have been with icici bank since 2018. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform opening the account, And I have not given any consent for that . But still this charges are applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which...

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