ICICI Bank Complaints & Reviews

I paid my credit card bill from UPI app. but it didn't got reflected on iMobile app. I have tried my best to go through their calls, pressing keys. But they didn't let me connect to a phone banking officer. they do their best to not let you connect to their phone banking officer. the call just wastes time by telling the unnecessary things and not giving an option to contact the phone banking officer directly.

I am a customer of ICICI bank and my account number is ********0253. In the month of November, the bank deducted 1, 368.97 rupees from my account with the charge description 'ecsrtnchg', but I am not sure what this charge is for.

I did not receive any confirmation email, SMS, or phone call from the bank regarding this charge. I would appreciate it if you could explain the nature of this charge and the reason behind it. I am not comfortable with such charges being deducted from my account without my knowledge or consent.

I request you to kindly refund the charged amount as soon as possible. Please let me know if you require any further information to process my request.

Thank you for your help.

Best regards,
Sachin

Hi myself Piyali Das. 9/10/2023 i got a notification from ICICI Bank DSA urgent selection notice for freshers.I applied for this job interview. I gave my interview successfully on 14/10/2023. After that they told me for take training (7700) for this job and i agreed with them. Then 9/11/2023 they completed the training. Then they told me i got my appointment letter on 15/11/2023 but there are no phone emails massage. No response. 20/11/2023 they called me and again take money (2600)for giving appointment letter and they give an excuse i have some kyc problem if I give that money i immediately got my appointment letter they i paid that amount. But still now they send no mails no appointment letter. Neither they received call nor gave any msg reply from there own also. I borrow that Money for my training. I am a home tutor. Its too hard earned money for me. I have no one in my family without my mom. Please take a action against them. Its very difficult situation for me i hang on myself if i can't get my job or money. Please take a strong action.

I am a ICICI bank customer since last 15 years, I am on travel to Tanzania from India.

Mean time my mobile no is deregistered from my saving account automatically.

Hence, I am unable to operate my net banking which creates lot of problem.

How to register my mobile no with my saving account which was registered since last 10 yaers....

Rs 826 had been deducted from my account without prior notice under DP Ch charges
I haven't subscribe this service.
Please refer attached image of bank statement .
please do the needful, I want my money back.

Hi Amarnath here.
Would like to inform ICICI BANK has debited Rs. 826/- with any prior notice which is very disappointing. This amount has been deducted for demat account which I haven’t used even I am not aware when this account has been activated and with whose permission. I had nor received any call from bank neither bank employee has visited for opening these account. Opening such accounts without customers consent will impact very badly on a reputed bank. This is very ridiculous and course of action needs to be taken on such incident.
Awaiting for your reply with solution.

Dear sir/Madam,
I have been charged Rs. 826 as DMC/IN[protected] DP CHGS TILL OCT-23 without any prior notice and I haven’t done anything, I didn't even know that my bank is having dmat account, Please help me to understand the issue in detailed statement.
And this is the not the first time, last year also I got deducted same. That time only I requested bank to close the dmat account

Hi, I have lost 1, 82, 000 rupees by online job scammers. I lost money on 16th Oct 2023. I have immediately given complaint to the Cyber cell and as well as the bank people. The bank people said that issue will be resolved within the 35 days. They have given temporary credit to me. But after 30 days they have debited the money without giving any information. Then I went to bank to know the status of my complaint the manager said the transaction is initiated by you so money will not refund.
Here:
1. Those fraudsters bank accounts are belonging to ICICI only that to so many complaints against them till the date when I have transferred the money to them.
Q1) Accounts having many complaints why it is in active state?
Q2) When the manager said they have transferred the money to some other account how it is happened? as per the manager statement there is -12 Lac Lien amount is there.
Q3) Also, many accounts are ICICI bank only the fraudsters are using. Means the bank is not taking action against them. As per the RBI guidelines the account should be verified if it is having complaints.
Q4) The bank not even giving alert message/block when I am doing the fraud transaction why?

My account number is[protected]
phone number : [protected]

Kindly check and please recover my money as soon as possible.

I have been issued 1 ICICI ONLY VIMAL VAATSALYA BONDS money multiplier bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bond holder nos. 0000001, , Certificate no. 22829.
Assam Sales Corporation - agent : Reliance Industries Limited (Textile Division). As mentioned in the bond that all communications should send...

Surcharge Dt:17/12/23 MCC 4112
Hi, ICICI Bank has deducted 3.91 rupees from my account with the transaction remarks "Surcharge Dt:17/11/23 MCC 4112" without notice.
Kindly refund.
Baiju Velayudhan [protected]
ICICI Bank sb account[protected] Kerala

Dear Sir/Madam

My father Mr. Kondapalli Prabhakar Rao purchased a Bajaj Chetak Scooter in the January month of Year 1999. He was issued a ICICI Bajaj Scooter Bond on 29.01.1999. The details of the bond is as follows:
Bondholder No. 0023-217
Certificate No. 23218
Name of Bondholder: K Prabhakar Rao
Deemed date of allotment: 29.01.1999
Redemption Date: 29.06.2023
Tenure: 24 Years, 5 Months

Hence we request you to kindly send the procedure to redeem the bond. Please do the needful at the earliest.

Please find the attached documents consisting of soft copy of bond etc.

With Regards
Kondapalli Vishnu Vardhan
S/o Prabhakar Rao
Contact: [protected]

Dear Sir/Madam

My father Mr. Kondapalli Prabhakar Rao purchased a Bajaj Chetak Scooter in the January month of Year 1999. He was issued a ICICI Bajaj Scooter Bond on 29.01.1999. The details of the bond is as follows:
Bondholder No. 0023-217
Certificate No. 23218
Name of Bondholder: K Prabhakar Rao
Deemed date of allotment: 29.01.1999
Redemption Date: 29.06.2023
Tenure: 24 Years, 5 Months

Hence we request you to kindly send the procedure to redeem the bond. Please do the needful at the earliest.

Please find the attached documents consisting of soft copy of bond etc.

With Regards
Kondapalli Vishnu Vardhan
S/o Prabhakar Rao

I don't know why this changes charged and for what. they charged me 2 times. Is this scam or ICIC bank strategy to earn some money.

On 13/11/23 at 8:48 PM, an amount of Rs. 120/- was deducted from my fast tag balance whereas my vehicle was stading at my residence at Prayagraj. Similar incidence occurred one year ago.
Fast tag ID 13784865
e- toll by ICICI

I am writing to express my extreme dissatisfaction with the recent unauthorized deduction of approximately 30, 000 INR from my account with account number XXXXXXXXX517 at ICICI Bank. When I opened the current account in 2021, Iwas explicitly assured by the relationship manager that I had opened a zero-balance current account. However, I was taken aback to find these unexpected charges deducted without any prior notification.

When I initially set up the account, your relationship manager failed to disclose a critical detail that has now resulted in this financial setback. It has come to my attention that the quarterly balance charges were waived off only for the first year, which I was never informed about. This glaring omission on the part of your executive has put me in a difficult and unfair position.

This situation amounts to nothing less than a blatant betrayal of trust. I feel cheated and deeply let down by ICICI Bank. Initially ICICI took 23000 in the name not keeping the minimum balance. I then raised a complaint and they did not do anything. Now again they took 7000 rupees saying we didn’t keep the balance. I urgently requested the reversal of the deducted charges, given the bank's grave error and miscommunication. But no use.

Additionally, I find it deeply concerning that neither the bank nor the branch provided any prior communication or notice regarding these penalty charges. As a responsible customer, I expect transparent and timely communication from my financial institution regarding any changes or charges related to my account. The absence of such communication has only added to my frustration and dismay in this situation. It is imperative that ICICI Bank rectify this lack of communication and provide a resolution promptly.

I had two transactions which automatically debited by some team, Rs 236 i hope your bank find outs and resolve this, as my salary account will be in danger

Why a ppl/wpp renewal policy change deducted from my account?? I don't have any policy like these. No insurance policy I have in ICICI Bank. Please look into these matter. Its not a small amount that ICICI deducted from my account.

Hello ICICI,

Every month 100rs debited from my account under iprugtp-nca.
I am regular icici bank customer from last 5 years.

Regards,
Gunji Ramanujan kumar

Dear sir/madam,

We would like to bring to your elite notice that iam one of the customer of icici bank and now i fully scared on this bank for whether they debit my account balance or not. Because they unwantedly charged my account balance without my knowledge or permission through sms, mails and phone calls. I don't know why they charged using the way of ecsrtnchg and what is this?Respected sir i want to know why the icici bank charged my account.Kindly i need my amount reversal for my icici account. Its amount near by inr 2000

Respected Sir/Madam

I would like to inform you about the unexpected deductions done through ECS on my account without my permission.

I am a student as well as do a part time job and i have to pay loans and tomorrow is the date . Now if I don’t pay tomorrow I ll have to face the penalty and overdue charges my account just got nil ₹0 now, the total amount of deduction is ₹2126. Being a loyal customer of yours these things hit really bad. Please look into this and solve my complain as soon as possible.

I will be highly obliged if you kindly look into this matter and return back my money.

With Regards,
SAIF ALI