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ICICI Bank Complaints & Reviews

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Updated: Jul 14, 2026
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ICICI Bank reviews & complaints page 16

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A
alexalmas
Apr 27, 2022
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Statement Remark EBA/NSEMRGNPIPO/ Dr.1681.67

Hi, I have purchased shares in MTF. After 3 days of paying interest per day of 35 an additional amount of 1681.67 is deducted from my account.

This is statement remark EBA/NSEMRGNPIPO/ Dr.1681.67.

Plz tell me reason for this deduction....
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S
saurabhkrjmp
from JAMALPUR, Bihar
Apr 24, 2022
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Amount debited as DMC/ DP CHGS

Hi ICICI Team,

I have been the customer of your bank since 2019. This year an amount of Rs 826/- has been deducted from my savings account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account.

But still charges are being applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement.br...
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Tina Lesly
Apr 21, 2022
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ICICI Bank ICICI Bank VIN/APPLE COM and related frauds

Address: chembumukk, Kakkanadu, Kerala

My name is Tina Lesly. Currently I am not in India. Last day when I checked my net banking statement I could find that many unknown transactions has happened on multiple days.eg : VIN*APPLE COM*B on 17/03/2022. But I haven't done any transaction. Also I dont use any apple products or any games or any subscriptions. Without my otp how this happened. Today 21/04/2022 also amount got lost. I have almost lost 8500+ Rs. Please cross check and...
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said36000
Apr 21, 2022
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VOID transaction refund

Hi,

I made a transaction last evening of amount 50, 000 at a store and the store had to void the transaction due to some wrong details. The amount got deducted from my credit card however I haven’t got the refund yet after voiding. I have been connecting to customer care and they are saying there is no such transaction showing. I have slips as well that I have emailed but no revert.

Please process the refund...
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T
tadnyarahul
from Jalgaon, Maharashtra
Apr 18, 2022
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Credit Cards Permanently Blocked even after cleared all dues

Address: Jalgaon

I am not able to complete the Payment in time because of some financial issues at this covid time but when I got some funds then I immediately cleared all dues on both of my ICICI credit cards and while doing that payment I was in touch with their customer service over the phone and they said once the payment is done it will be automatically unblocked but it didn't and now they are saying it is permanently blocked. I also have SBI and Axis...
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lilashah100
Apr 13, 2022
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Wrong Auto Debit Failed Charges

Applicant Name - Vivek Kumar Singh

I have paid my credit card bill of card number ending 8011 on 12th April 2022. Despite payment of bill Auto Debit Attempt was made. Auto debit failed which is now reflecting Rs. 550 charges unnecessarily on credit card.

Please revoke auto debit failed charges on my credit card ASAP....
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M
Muthuksamy
from PONDICHERRY, Puducherry
Apr 12, 2022
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OTP incorrect - error during Online Purchase using Credit Card

I was trying to buy a product from AMAZON using AMAZON PAY Credit Card issued by ICICI Bank.

During checkout process I am getting OTP incorrect for every transaction though I entered OTP correctly.

I visited the ICICI Bank website and could not locate any relevant link to solve the above issue.

I also tried their IVRS system. But could not find a solution....
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Srinivas Kasabed
Apr 11, 2022
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Home loan emi deducted 2 times

Address: PUne

I have paid emi 2 times in April 2022. I want to refund my emi to my bank account. Please help
My home loan number:LBPUN[protected]...
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thopru
Apr 10, 2022
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Cash back is not credited.

I am supposed to get 2.5% cash back on fuel purchase using my credit card XXXXXX9009. However ICICI only reversed the fuel surcharge for this transaction. When I contacted customer care - they did not answer my question about cash back. . They just said my surcharge is reversed. This reply is not acceptable . Please look into it....
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A
Anita 210
Apr 7, 2022
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ICICI Bank eba/nse charges from icici bank

Dear Sir,

Under EBA/NSE, ICICI Bank has deducted Rs. 523/- in FY19-20, Rs. 1268/- in FY20-21 & Rs. 7781/- in FY21-22 from my saving account.

Total 9572/- a huge amount bank has debited from my account.

I'm not making any transaction in ICICI DMAT, then what is the reason i have been charged or deducted the amount from my savings.

Please refund my amount and also let us know the...
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ashishkushwaha076
Apr 4, 2022
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IMPS Payment stuck

I transferred Rs 10, 000.00 through IMPS on 2nd April at 10:41 AM from ICICI A/C to SBI bank A/C.

Transaction Remark : MMT/Ref[protected]/[protected]

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.10, 000.00 is timed out at Beneficiary Bank on 02-April-22....
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Nishani_k
Mar 30, 2022
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DMC/ DP CHGS TILL FEB-22 Deduction in303028

Hi,
I have been with icici bank since 2018. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform opening the account, And I have not given any consent for that . But still this charges are applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which...
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H
himanshubisht90
from Haldwani, Uttarakhand
Mar 29, 2022
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DMC/ DP CHGS TILL FEB-22 Deduction

Myself Himanshu Bisht, I have been with icici bank since 2016. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited...
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V
V Sneha
Mar 28, 2022
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Food Card Expired

Address: Bangalore

I'm TCS employee, food card has been expired, trying out to reach bank on various numbers but no one is connecting back after assuring callback. I need a new card, please help me...
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DrAakashThakkar
Mar 24, 2022
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Money Multiplier Bond 1098 MMB - Three : Redemption

How to redeem Money Multiplier Bond 1098 MMB - III ?
Customer care is totally unaware of this and is simply escalating the issue to each other's departments. I was asked to email, which i did, yet no response!...
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satya manikantha
from hyderabad, Andhra Pradesh
Mar 18, 2022
Aug 11, 2024
This thread was updated on Aug 11, 2024
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NACH_AD_RTN_CHRG~Of Bank BFLf, its deducting from my account

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang...
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Perunthava Selvi
Mar 16, 2022
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Reopening of Salary Account

I submitted request at ICICI Nungambakkam Branch in the month of FEBRUARY to close my DORMANT account [protected].

Whereas TODAY 16-MAR-2022, they closed my Salary account[protected]. My salary account is linked to COMPANY SALARY / PAN / AADAHAR / PF / UAN / HOUSING LOAN / VEHICHLE LOAN.

When I approached bank they say they are UNABLE to REACTIVATE / REOPEN my account, instead asking me to open new account....
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Rashid elwi
Mar 15, 2022
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Vsi deduction

I would like to bring it to your notice that, the amount of rs1499/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 10th March, 2022. Could you please assist me regarding...
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Lakshita Yadav
Mar 9, 2022
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EBA NSE deduction charges

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE N 2022045/[protected]' and the amount is 37.76 which is not that high but I should be informed and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such...
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K
khasim26
Mar 4, 2022
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Surcharge mcc 5541 on my ICICI bank debit card

My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase.
Request you to check and refund
KHASIM PEERA D[protected]
22/02/2022 22/02/2022 Surcharge Dt:19/02/22 MCC 5541 23.97...
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