Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Jan 2, 2026
Complaints 23755
Resolved
14271
Unresolved
9484
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 14

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
anuarg yadav
Dec 14, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
Report
Copy

Address: icici bank alambag awdh chaurha branch

I paid all my EMIs to the bank after Covid, but the bank wants bouncing charges and many more on my EMIs, but it did not give NOC.
+1 photos
ICICI Bank customer support has been notified about the posted complaint.
Dear Anuarg Yadav,

We are at your service. We have made a note of your loan account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the screenshot from this post and not share it further on social media, as it is an important personal information.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bhavi ravi
    Dec 13, 2023
    Dec 25, 2023
    This thread was updated on Dec 25, 2023
    Resolved
    Report
    Copy
    Resolved

    ICICI Refused to refund- Assisting scammers

    I lost money in online investing scam. I got a message in whats up regarding a part time work writing reviews. First they pay me . Later they joined me in telegram group and insisted me to invest. I invested then they block me. I reported issue in cyber crime . Approached banks for refund. Credited banks IDFC, SBI raised charge back but beneficiary banks ICICI, IndusInd, Punjab National bank refused refund without any reason. I lost 51, 700...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    Mathu Balan
    Dec 13, 2023
    Dec 18, 2023
    This thread was updated on Dec 18, 2023
    Report
    Copy

    Address: 7/216 tharmarajapuram, emaneshwaram post,paramakudi ,ramanathapuram District,
    Website: My accounts is blocked by yours side

    Iam mathu iam working in bangalore my native is paramakudi. Past 3 day my account have not been working I called many time in paramakudi brach icici bank but no body not pick the call .they provide 2 number landlines number and phone number I called phone number its not reach to call and landlines number reached call .but nobody not responding. Very very worst response from your bank brach
    +1 photos
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mathu Balan,

    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17w4a) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      RajithaT
      from Hyderabad, Telangana
      Dec 11, 2023
      Dec 13, 2023
      This thread was updated on Dec 13, 2023
      Report
      Copy

      Address: Hyderabad

      I have deposited Rs.1, 50, 000 in April 2023 in ICICI Bank through Bank app.
      Now, I want to get IT Statement for the same, which I am unable to get it from the app.

      Can you help me in getting IT Statement for 2023-24.

      Thanks,
      Rajitha Telikepally
      ICICI Bank customer support has been notified about the posted complaint.
      Dear RajithaT,

      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17sp9) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Phanikanumuri
        Dec 11, 2023
        Dec 13, 2023
        This thread was updated on Dec 13, 2023
        Report
        Copy

        Address: ICICI bank, CBIT Gandipet, Sy No 35/1, CBIT Campus Gandipet, Kokapet, Hyderabad, Telangana 500075

        We have been literally chasing the branch to refund our Fixed deposit amount since over 3 weeks, the response is really poor and there is no transparency.

        I want this matter to be escalated urgently to resolve my issue.

        A/C :[protected]
        Name: Devansh civil and interiors private ltd
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Phanikanumuri,

        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17ro2) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mohaninder@
          Dec 10, 2023
          Dec 13, 2023
          This thread was updated on Dec 13, 2023
          Report
          Copy

          Sir, I am holding One ICICI Bajaj scooter Bond vide Bond Holder No. 0000-909 and Certificate No.910 (Copy attached), in the name of my father 'LAL CHAND' whose maturity was due on[protected] [Distinctive No(s). 908-908. More than six month have been lapsed, but maturity amount has not been received till date. My father has been expired on[protected]. Please provide /furnish soft copy of format for transmission of Bond in the name of legal nominee. Copy of Bond Certificate and death certificate is attached. Please furnish Soft copy of format on my email. '[protected]@ymail.com' Inder Mohan, Mob. No.[protected]
          +3 photos
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Mohaninder,

          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q0z) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            O
            Omkar akhade
            Dec 9, 2023
            Dec 13, 2023
            This thread was updated on Dec 13, 2023
            Report
            Copy

            Address: Samarth Nagar bhoom

            I have ordered product in Amazon of 599 and 998 By cash on delivery and I have returned the product on 16 nov and 18 nov but still refund not credited to my account I have called Amazon regarding this they have already completed all the process from their end and give me refund reference number they have told me to raise charge disputed file to get clarity on this.

            Customer Name: OMKAR SANJAY AKHADE
            Account Number:[protected]
            +3 photos
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Omkar Akhade,

            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q12) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              gingeemurugan
              Dec 8, 2023
              Dec 13, 2023
              This thread was updated on Dec 13, 2023
              Report
              Copy

              Address: ICICI Bank, Tower. 7th floor. Survey no: 115/27. Plot no. 12. Nanakramguda, Serilingampally. Hyderabad - 500032

              Hi Team, I took personal loan from ICICI bank (A/c: LPCHE[protected]), due date was 5th dec-23, due to rain and Chennai rains and storm, not able to deposit money respective ECS Kotak Mahindra Bank account ([protected]), However we are able to pay it couple hours later on the same day (5-dec-2023). But ICICI bank has charged 472 as ECS return TP ACH on charge. kindly waive off charges Rs. 472
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Gingeemurugan,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q15) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Atif0307
                from Bijnor, Uttar Pradesh
                Dec 5, 2023
                Dec 7, 2023
                This thread was updated on Dec 7, 2023
                Report
                Copy

                My money has been deducting from my saving account with statement "NACH_AD_RTN_CHRG~Of
                A9005" as i dont have any mandate registration on my account.
                +1 photos
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Atif,

                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17j96) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Abhishek Shekhar123
                  from Bengaluru, Karnataka
                  Dec 4, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have done part payment for my loan acc num tbbng[protected] on 15th sept, and amount of 10 lakhs rupees but due to issue from the bank staff it was not adjusted on 15th. Instead it was adjusted on 25th Oct. It shows clearly that there was 40 days interest amount which was added to my purse around 10k. I ask branch manager Mr Abhishek kumar pH num [protected] and ass. Manager Mr MUDASSIR HIJAZI pH num [protected] and discuss the issue, but they had not shown any interest. It clearly shows they want to digest my money. So i contacted regional manager Mr Akash Singh pH num [protected], but he told me to withdrawal the complain as it is human error. Please take serious action against them and refund my amount as soon as possible. This is case of FRAUD.
                  Dec 4, 2023
                  Complaint marked as Resolved 
                  I have done part payment for my loan acc num tbbng00006660097 on 15th sept, and amount of 10 lakhs rupees but due to issue from the bank staff it was not adjusted on 15th. Instead it was adjusted on 25th Oct. It shows clearly that there was 40 days interest amount which was added to my purse around 10k. I ask branch manager Mr Abhishek kumar pH num 7728892994 and ass. Manager Mr MUDASSIR HIJAZI pH num 9004492502 and discuss the issue, but they had not shown any interest. It clearly shows they want to digest my money. So i contacted regional manager Mr Akash Singh pH num 7903288161, but he told me to withdrawal the complain as it is human error. Please take serious action against them and refund my amount as soon as possible. This is case of FRAUD.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rishikha
                    from Noida, Uttar Pradesh
                    Dec 2, 2023
                    Dec 6, 2023
                    This thread was updated on Dec 6, 2023
                    Report
                    Copy

                    I have already paid my housing loan emi amount but the bank deducted my money from "ecstrnchgs" mode.
                    I want my money back.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Rishikha,

                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17elf) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Saloni Giri
                      Dec 1, 2023
                      Dec 6, 2023
                      This thread was updated on Dec 6, 2023
                      Report
                      Copy

                      Address: India

                      Respected Sir,
                      This mail is to inform you I had made the payment of primary bpsc teacher application form but later got to know that B.ed is not eligible for primary bihar teacher vacancy as the options are not there for B.ed.
                      Please do the needful and cancel my form and refund the money as soon as possible.
                      I will be very grateful to you.
                      My registration number is[protected].
                      Reference id-[protected]
                      Date-22 Nov.2023
                      Reference no.- IGAQMBMEZ1
                      Timing-02:07 am

                      Again I made payment and it was suucessfully received by BPSC.
                      Details are-
                      Reference no.- IGAQMEOZH2
                      Timing-23:55 pm

                      I request you to refund the amount having reference number- IGAQMBMEZ1.

                      With regards
                      +1 photos
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Saloni,

                      We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a17ema) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mohammed Rokerya
                        Dec 1, 2023
                        Dec 6, 2023
                        This thread was updated on Dec 6, 2023
                        Report
                        Copy

                        I paid my credit card bill from UPI app. but it didn't got reflected on iMobile app. I have tried my best to go through their calls, pressing keys. But they didn't let me connect to a phone banking officer. they do their best to not let you connect to their phone banking officer. the call just wastes time by telling the unnecessary things and not giving an option to contact the phone banking officer directly.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Mohammed Rokerya,

                        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17emg) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sachin0770
                          from Nagpur, Maharashtra
                          Nov 30, 2023
                          Dec 6, 2023
                          This thread was updated on Dec 6, 2023
                          Report
                          Copy

                          Address: Nagpur

                          I am a customer of ICICI bank and my account number is ********0253. In the month of November, the bank deducted 1, 368.97 rupees from my account with the charge description 'ecsrtnchg', but I am not sure what this charge is for.

                          I did not receive any confirmation email, SMS, or phone call from the bank regarding this charge. I would appreciate it if you could explain the nature of this charge and the reason behind it. I am not comfortable with such charges being deducted from my account without my knowledge or consent.

                          I request you to kindly refund the charged amount as soon as possible. Please let me know if you require any further information to process my request.

                          Thank you for your help.

                          Best regards,
                          Sachin
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Sachin,

                          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17elw) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Das piyali
                            from MURSHIDABAD, West Bengal
                            Nov 29, 2023
                            Dec 2, 2023
                            This thread was updated on Dec 2, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Taking money for giving icici bank DSA urgent selection job

                            Address: 88 PWD road ground floor dunlop Nirmal bhaban Kolkata 700108 near by UB colony playground
                            Website: Bright Box

                            Hi myself Piyali Das. 9/10/2023 i got a notification from ICICI Bank DSA urgent selection notice for freshers.I applied for this job interview. I gave my interview successfully on 14/10/2023. After that they told me for take training (7700) for this job and i agreed with them. Then 9/11/2023 they completed the training. Then they told me i got my appointment letter on 15/11/2023 but there are no phone emails massage. No response. 20/11/2023...
                            +1 videos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            A
                            Anjanbhatta
                            from Delhi, Delhi
                            Nov 28, 2023
                            Dec 1, 2023
                            This thread was updated on Dec 1, 2023
                            Report
                            Copy

                            Automatically deregister my mobile no

                            I am a ICICI bank customer since last 15 years, I am on travel to Tanzania from India.

                            Mean time my mobile no is deregistered from my saving account automatically.

                            Hence, I am unable to operate my net banking which creates lot of problem.

                            How to register my mobile no with my saving account which was registered since last 10 yaers....
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy
                            V
                            vilas Ghodke
                            Nov 28, 2023
                            Dec 1, 2023
                            This thread was updated on Dec 1, 2023
                            Report
                            Copy

                            Rs 826 had been deducted from my account without prior notice under DP Ch charges
                            I haven't subscribe this service.
                            Please refer attached image of bank statement .
                            please do the needful, I want my money back.
                            +1 photos
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Vilas Ghodke,

                            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17585) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              amarrohan
                              from Mumbai, Maharashtra
                              Nov 25, 2023
                              Dec 1, 2023
                              This thread was updated on Dec 1, 2023
                              Report
                              Copy

                              Hi Amarnath here.
                              Would like to inform ICICI BANK has debited Rs. 826/- with any prior notice which is very disappointing. This amount has been deducted for demat account which I haven’t used even I am not aware when this account has been activated and with whose permission. I had nor received any call from bank neither bank employee has visited for opening these account. Opening such accounts without customers consent will impact very badly on a reputed bank. This is very ridiculous and course of action needs to be taken on such incident.
                              Awaiting for your reply with solution.
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Amarrohan,

                              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16x4s) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ramesh1528
                                from Visakhapatnam, Andhra Pradesh
                                Nov 25, 2023
                                Dec 1, 2023
                                This thread was updated on Dec 1, 2023
                                Report
                                Copy

                                Address: 4-90, Meedha Veedhi, Dondapudi Village, Ravikamatham Mandal

                                Dear sir/Madam,
                                I have been charged Rs. 826 as DMC/IN[protected] DP CHGS TILL OCT-23 without any prior notice and I haven’t done anything, I didn't even know that my bank is having dmat account, Please help me to understand the issue in detailed statement.
                                And this is the not the first time, last year also I got deducted same. That time only I requested bank to close the dmat account
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Ramesh,

                                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16x4t) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Suresh_226
                                  Nov 24, 2023
                                  Report
                                  Copy

                                  Hi, I have lost 1, 82, 000 rupees by online job scammers. I lost money on 16th Oct 2023. I have immediately given complaint to the Cyber cell and as well as the bank people. The bank people said that issue will be resolved within the 35 days. They have given temporary credit to me. But after 30 days they have debited the money without giving any information. Then I went to bank to know the status of my complaint the manager said the transaction is initiated by you so money will not refund.
                                  Here:
                                  1. Those fraudsters bank accounts are belonging to ICICI only that to so many complaints against them till the date when I have transferred the money to them.
                                  Q1) Accounts having many complaints why it is in active state?
                                  Q2) When the manager said they have transferred the money to some other account how it is happened? as per the manager statement there is -12 Lac Lien amount is there.
                                  Q3) Also, many accounts are ICICI bank only the fraudsters are using. Means the bank is not taking action against them. As per the RBI guidelines the account should be verified if it is having complaints.
                                  Q4) The bank not even giving alert message/block when I am doing the fraud transaction why?

                                  My account number is[protected]
                                  phone number : [protected]

                                  Kindly check and please recover my money as soon as possible.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit