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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 14

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N
nakul07
from Faridabad, Haryana
Jan 17, 2024
Jan 19, 2024
This thread was updated on Jan 19, 2024
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Multiple transaction with deduction of amount by name of ecsrtnchg

Hi icici team
Today i have transferred 3500rs amount in my icici bank account for paying my emi of app based loan provider navi. But after creation of my account suddenly some deduction makes from the bank with name ecsrtnchg... And multiple transactions with amount of 590, 585.67. I already paid my every emi before due date but i have no idea that auto debit is activated and not informed by bank also that i have penalized by some...
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Hemaraja1
Jan 17, 2024
Jan 22, 2024
This thread was updated on Jan 22, 2024
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Address: 12640 Misty place

This is the latest letter i have sent. I need to make investment and unable to do so

Good Morning,
I have loaded the documents three times and I do not know what is the problem. I am trying to call the number that was given to me by your customer service[protected] and I am unable to connect with someone. When I call[protected], it appears that is a call center and they tell me to call the above number. Can someone please call me to guide me? This issue has been pending for years and I want this resolved as I wanted to trade and am unable to do so. It is very difficult and frustrating to work with the timings as I am in the USA. My brothers are in India and are requesting me to transfer the shares and account to another bank but I wanted to keep this account open due to sentimental reasons.
I am sure you would want to get more investments and hence please contact me ASAP My number is[protected] on Whatsapp) Your immediate attention will be greatly appreciated.
Thanks
Hema Raja
ICICI Bank customer support has been notified about the posted complaint.
Dear Hema Raja,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a19mey) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    J
    jasrishi22
    from Mohali, Punjab
    Jan 16, 2024
    Jan 22, 2024
    This thread was updated on Jan 22, 2024
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    Good day,

    Please see attached bond certificate. This bond was not redeemed at the time of maturity.
    Please assist in redemption of this bond.

    Thanks,
    Jaswinder Singh,
    [protected]@wealthverse.in
    PH: [protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Jasrishi,

    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a19luk) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      M
      maitrikvora21
      from Mumbai, Maharashtra
      Jan 16, 2024
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      Address: ICICI towers BKC

      I Maitrik Vora employee number 90029267, I had resigned from my post on 13th September 2023, due to mental torture from immediate manager Jagruti Parkar(Malad Liberty Branch), I had complained to her boss Brijesh Dubey(Regional Head) many times about branch change but to vain, finally I had to resign forcefully. I had served one month notice and They had deliberately deducted my salary into negative dues for that particular month. HR Head Abhinandan Kalia assured me that if I clear this dues he will give relieving letter. I had paid 56, 574/- since I didn’t want any issue to arise at current organisation. My last working day was 16th October, But it has been four months I haven’t received the same. I need my relieving letter on urgent basis. I’m ready to file legal complaint against ICICI Bank and manager concerned with deliberately holding my letter, if they do not compel to give my relieving letter. Please assist.
      ICICI Bank customer support has been notified about the posted complaint.
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        M
        maitrikvora21
        from Mumbai, Maharashtra
        Jan 16, 2024
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        Relieving Letter not issued even after acceptance since 4 months

        Address: Icici bank BKC ICICI towers

        I Maitrik Vora employee number 90029267, I had resigned from my post on 13th September 2023, due to mental torture from immediate manager Jagruti Parkar(Malad Liberty Branch), I had complained to her boss Brijesh Dubey(Regional Head) many times about branch change but to vain, finally I had to resign forcefully. I had served one month notice and They had deliberately deducted my salary into negative dues for that particular month. HR Head...
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        M
        meluri vanditha
        Jan 12, 2024
        Jan 22, 2024
        This thread was updated on Jan 22, 2024
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        Hi I have a credit card with ICICI bank, card num [protected], name Meluri Vanditha. Recently i lost my job and I have incurred huge losses in my business and i am on the verge of closing down the same. I am single parent and I need banks help to make the payment towards my credit card. I want to pay off my complete balance on my card, but in the recent past there has been huge charges that has been incurred on my card, I would request you to consider those charges and possibly remove all the charges in the recent time so that i can pay off my card. This would be of great help if this is done. Also please tell me the final amount to be paid so that I can clear the payment at the earliest.

        Waiting for the reply.
        Regards
        Vanditha M
        [protected]
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Meluri Vanditha,

        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a19ltm) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Shashank M Bharadwaj
          from Mysore, Karnataka
          Jan 10, 2024
          Jan 12, 2024
          This thread was updated on Jan 12, 2024
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          Address: #62 5th cross vijayanagar railway layout

          Without my concern money has been deducted by my icici primary branch...
          Atleast warning should have been given..
          But this is horrible..
          Kindly check my complaint...
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Shashank M Bharadwa,

          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196yh) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            D
            David joshiva
            from Tirunelveli, Tamil Nadu
            Jan 10, 2024
            Jan 12, 2024
            This thread was updated on Jan 12, 2024
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            Address: Chennai

            They debit around 3910 rupees yesterday as Nach ad rtn chrg inge not as check bounce on covid time 2020 this happens second continues time this year debited like this evenafter paying that emi correctly to refund my money.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear David Joshiva,

            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196yb) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              U
              Uma Bala Subrahmanyam Pulivarthi
              Jan 9, 2024
              Jan 12, 2024
              This thread was updated on Jan 12, 2024
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              Later, I have moved to United States for higher studies. I didn't get any email notice or call if this account has changed to SAVINGS Account.

              After long time, I recently came back to India and when I load my account, It went to ZERO all of a sudden deducting multiple transactions like, "NACH_AD_RTN_CHRG~Of Bnk BFLf~02MAR2
              3~cffbc5d~400CD", "NACH_AD_RTN_CHRG~Of Bnk BFLf~02SEP2
              3~386ba8e~400CD", "NACH_AD_RTN_CHRG~Of Bnk BFLf~04JUL2
              3~f12aa36~400CD" and so on...

              I need an immediate refund on all these transactions. And also need a written explanation behind these deductions.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Uma Bala Subrahmanyam Pulivarthi,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196y4) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                P
                PankajNailwal
                Jan 4, 2024
                Jan 12, 2024
                This thread was updated on Jan 12, 2024
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                Address: delhi

                Dear team,

                I'm raising complaint against a recovery agent and icici bank manager namely Sheetal Jadhav, rohini Im using icici credit card due to some financial issue I'm not able to pay any amount, now
                his agent and himself visiting my home place and my office threatening my landlord family members also sending me threat mails,

                What to do ?
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Pankaj Nailwal,

                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196xw) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  ranimoo
                  from Chennai, Tamil Nadu
                  Jan 3, 2024
                  Jan 12, 2024
                  This thread was updated on Jan 12, 2024
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                  Address: No. 1 SECOND MAIN ROAD, KRISHNA NAGAR, CHROMPET, CHENNAI 600 044

                  I got icici tax saving bond 112000-tsv/sl.no.[protected]/41823/dist.nos[protected]. Please guide how to encash this.

                  R. Krishnamoorthy
                  [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Ranimoo,

                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a196xl) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    ranimoo
                    from Chennai, Tamil Nadu
                    Jan 3, 2024
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                    Address: No. 1 SECOND MAIN ROAD, KRISHNA NAGAR, CHROMPET, CHENNAI 600 044

                    I purchased ICICI tax saving bond 112001-TSB - No. 01881-32B/68269. /Dist.Nos.[protected]. I want to know how to redeem it to get encashment and cash.

                    R. Krishnamoorthy
                    [protected]
                    mail id... [protected]@gmail.com
                    ICICI Bank customer support has been notified about the posted complaint.
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                      M
                      Mahankali Rohini
                      Jan 3, 2024
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                      Sub: Redemption of ICICI money multiplier bond 1098-MMB-Thre
                      Ref:-Bondholder no: 4566-996 Certificate no: —5995
                      I am a holder of ICICI money multiplier bond 1098-MMB-Three.
                      Now I have received a letter from 3i InfoTech Limited, asking me to submit my bond for redemption, through email which I have submitted immediately after the receipt of their letter.
                      I have not received any intimation or receipt from them, though it was more than a 8 Months I am yet to receive the money to my bank account since i have opted for ECS or Direct Credit payment. I have given all the particulars in the ECS/Direct Credit portion. However, i am giving the bank details once again below. I am requesting you to credit the amount into my bank account immediately, without any further delay, as it is already late by more than a month.

                      Name: — Mahankali Rohini
                      Bank Name: - ICICI Bank
                      Branch: Rai Durgam, Hyderabad, Telangana
                      IFS Code: ICIC0007552

                      PAN No: FDZPR0907J
                      Mobile No:-[protected]
                      E-mail ID: mgashastry8292gmail.com

                      Please let me know if have any more information.

                      Thanking you,

                      Yours Sincerely

                      (Mahankali Rohini)
                      ICICI Bank customer support has been notified about the posted complaint.
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                        M
                        Mahankali Rohini
                        Jan 3, 2024
                        Jan 3, 2024
                        This thread was updated on Jan 3, 2024
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                        Sub: Redemption of ICICI money multiplier bond 1098-MMB-Three
                        Ref:-Bondholder no: 4566-996 Certificate no: —5995
                        I am a holder of ICICI money multiplier bond 1098-MMB-Three.
                        Now I have received a letter from 3i InfoTech Limited, asking me to submit my bond for redemption, through email which I have submitted immediately after the receipt of their letter.
                        I have not received any intimation or receipt from them, though it was more than a 8 Months I am yet to receive the money to my bank account since i have opted for ECS or Direct Credit payment. I have given all the particulars in the ECS/Direct Credit portion. However, i am giving the bank details once again below. I am requesting you to credit the amount into my bank account immediately, without any further delay, as it is already late by more than a month.

                        Name: — Mahankali Rohini
                        Bank Name: - ICICI Bank
                        Branch: Rai Durgam, Hyderabad, Telangana
                        IFS Code: ICIC0007552

                        E-mail ID: mgashastry8292gmail.com

                        Please let me know if have any more information.

                        Thanking you,

                        Yours Sincerely

                        (Mahankali Rohini)
                        Feb 5, 2024
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 03, 2024
                        ICICI Bank Customer Care's response
                        Dear Mahankali Rohini,

                        We are at your service. We have made a note of your email ID. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the email ID from this post and not share it further on social media, as it is an important personal information.

                        Regards,
                        ICICI Bank Customer Service Team
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                          J
                          jagirs
                          from Chandigarh, Chandigarh
                          Jan 1, 2024
                          Jan 1, 2024
                          This thread was updated on Jan 1, 2024
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                          ICICI Bank on 28.12.2023 and 01.01.2024 cut ECSRTNCHG charges of 221 Rs. and 14 Rs. Respectively without any reason despite that I allready make SIP to mutual fund on same day on which it was schedule.to deduct.Now ICICI Bank cutting charges from my account whenever I add balance to it. Pls let me know when will this stop. And how much more will Bank deduct amount from my account.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Jagirs,

                          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18ppw) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            Karna5353
                            from Mumbai, Maharashtra
                            Dec 28, 2023
                            Jan 1, 2024
                            This thread was updated on Jan 1, 2024
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                            I am writing to express my disappointment regarding a transaction charge of Rs. 177 that was deducted from my account on December 27th, 2023. This unexpected charge, however, has caused me concern. your customer care team assured me that no charges are levied for withdrawals or multiple deposits made through ICICI ATMs. Feeling confident in this information, I proceeded with the 5 deposits in the month of November and now on December 27th, received this unexpected deduction of Rs. 177.

                            Given the misinformation I requested customer care, to kindly provide a reversal of the Rs. 177 charge back into my account but their customer care girl disconnected the call.
                            I use to think ICICI is the best bank of india in terms of service and customer satisfaction, but this incident changed my prospective entire. Imagine how many people would be going through this every month and no body would be raising their voice thinking Rs. 177 is such a small amount. But still it's hard earned money.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Karna,

                            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18ppl) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Pravinbo
                              Dec 28, 2023
                              Jan 1, 2024
                              This thread was updated on Jan 1, 2024
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                              Series No. : R/BPN/99/1
                              Issue Date :[protected]
                              Redemption Date :[protected]
                              Tenure : 18 years 6 months
                              Bondholder No. : 0000001
                              Total No. of Bonds held : 20
                              Certificate No. :[protected],[protected], 62669, 68440, 68441, 68803
                              Agent Name : Assam Sales Corporation - Agent Reliance Industries Limited (Textile Division)

                              I want to redeem my above mentioned bonds.
                              For redemption, I have contacted ICICI Customer Care service in which they asked me to mail the details. It's been 5 months now since I have mailed the issue yet I have not received any reply.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Pravinbo,

                              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18plu) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                ShikhaGautam9643
                                Dec 28, 2023
                                Jan 1, 2024
                                This thread was updated on Jan 1, 2024
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                                Cashtxnchgs- Amount debited for no reason

                                Hi Team,

                                Account Number:[protected]
                                Transaction Date: 27 Dec '23
                                Transaction ID: S33729265

                                I am ICICI account holder, on 27 Dec'23 my account got deducted as "CashTxnChgs-Branch-Nov23+GST" charges without my knowledge.

                                Nov'23 - Rs 749.30

                                I want you to refund the amount.
                                Without customer knowledge debiting the money is showing the cheap behavior. And charges...
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                                mrpandat
                                from Bargarh, Odisha
                                Dec 27, 2023
                                Jan 1, 2024
                                This thread was updated on Jan 1, 2024
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                                Address: Sector 48 noida icici bank branch

                                ICICI Bank mai mera account hai[protected] Jisme ECS ke name pe 12 se 13000 rupees kaat liye gaye hai or 2020 kai ECS Return name se 2023 mai bhi or rupees kaat rahe hai or pata nahi kitna katenge...mujhe na to refund de rahe hai or ultaa katta ja rahe hai, ,
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Mr. Paandat,

                                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18pl4) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Aaron.7494
                                  from Chennai, Tamil Nadu
                                  Dec 27, 2023
                                  Jan 1, 2024
                                  This thread was updated on Jan 1, 2024
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                                  Hi Sir,

                                  I am a ICICI Bank customer. I got charged for unauthorized and Unnecessarily from 1 23/12/2023 to 27/12/2023 (ECSRTNCHG) without my knowledge and without any confirmation Email, SMS or any Phone call. The total amount charged INR.1769.98. The bank hit charges multiple times like (383.19+0.01+590+206.78+590=1769.98).This is ridiculous. I am requesting my refund back to my Savings Bank A/c. Otherwise I would like to deactivate my account from this bank, this is not fair.

                                  That I had a Donation due in UNICEF, Due to Medical issue I i dont have sufficient fund that too INR.500 for that you deducted Nearly Rs.1770. That is not at all loan due thats just donation amount. for 500 Im paying 4 four time higher amount. I need my money back.

                                  Name: Aaron Russel
                                  Account number: SBA-XXXXXXXX7635
                                  IFSC: ICIC0007313
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Aaron,

                                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a18pkg) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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