ICICI Bank Complaints & Reviews

On 13/11/23 at 8:48 PM, an amount of Rs. 120/- was deducted from my fast tag balance whereas my vehicle was stading at my residence at Prayagraj. Similar incidence occurred one year ago.
Fast tag ID 13784865
e- toll by ICICI...

I am writing to express my extreme dissatisfaction with the recent unauthorized deduction of approximately 30, 000 INR from my account with account number XXXXXXXXX517 at ICICI Bank. When I opened the current account in 2021, Iwas explicitly assured by the relationship manager that I had opened a zero-balance current account. However, I was taken aback to find these unexpected charges deducted without any prior notification.

When I initially set up the account, your relationship manager failed to disclose a critical detail that has now resulted in this financial setback. It has come to my attention that the quarterly balance charges were waived off only for the first year, which I was never informed about. This glaring omission on the part of your executive has put me in a difficult and unfair position.

This situation amounts to nothing less than a blatant betrayal of trust. I feel cheated and deeply let down by ICICI Bank. Initially ICICI took 23000 in the name not keeping the minimum balance. I then raised a complaint and they did not do anything. Now again they took 7000 rupees saying we didn’t keep the balance. I urgently requested the reversal of the deducted charges, given the bank's grave error and miscommunication. But no use.

Additionally, I find it deeply concerning that neither the bank nor the branch provided any prior communication or notice regarding these penalty charges. As a responsible customer, I expect transparent and timely communication from my financial institution regarding any changes or charges related to my account. The absence of such communication has only added to my frustration and dismay in this situation. It is imperative that ICICI Bank rectify this lack of communication and provide a resolution promptly.

I had two transactions which automatically debited by some team, Rs 236 i hope your bank find outs and resolve this, as my salary account will be in danger...

Why a ppl/wpp renewal policy change deducted from my account?? I don't have any policy like these. No insurance policy I have in ICICI Bank. Please look into these matter. Its not a small amount that ICICI deducted from my account.

Hello ICICI,

Every month 100rs debited from my account under iprugtp-nca.
I am regular icici bank customer from last 5 years.

Regards,
Gunji Ramanujan kumar

Dear sir/madam,

We would like to bring to your elite notice that iam one of the customer of icici bank and now i fully scared on this bank for whether they debit my account balance or not. Because they unwantedly charged my account balance without my knowledge or permission through sms, mails and phone calls. I don't know why they charged using the way of ecsrtnchg and what is this?Respected sir i want to know why the icici bank charged my account.Kindly i need my amount reversal for my icici account. Its amount near by inr 2000

Respected Sir/Madam

I would like to inform you about the unexpected deductions done through ECS on my account without my permission.

I am a student as well as do a part time job and i have to pay loans and tomorrow is the date . Now if I don’t pay tomorrow I ll have to face the penalty and overdue charges my account just got nil ₹0 now, the total amount of deduction is ₹2126. Being a loyal customer of yours these things hit really bad. Please look into this and solve my complain as soon as possible.

I will be highly obliged if you kindly look into this matter and return back my money.

With Regards,
SAIF ALI

Hello ICICI,

Every month 100rs debited from my account under iprugtp-nca.
I am regular icici bank customer from last years.

Regards,
Gunji Ramanujan kumar

I Registered my ICICI bank account details on epfo account, but it is showing me verification under process, I updated details on 24th October 2023 it's been more than 2 weeks.

I tried to visit the branch but no one at the branch seems to have any idea about who approves the account details for epfo or how it's approved, someone at the branch even argued that EPFO KYC approvals will only be done by employers not bank....

My NRO account was freezed 6 months before and i went to branch office (Porur, Chennai Branch) 4 times to find out the reason and unfreeze it . When i checked with them, they updated police case raised against my account .They also not sure why police case raised against my account . They updated it will take 2 months time to check and unfreeze .But 6 months over and still my account is freezed .My money is stuck and not able to withdraw .

Hello Team

I try to make online payment of BSSC 2nd inter level vacancy online form application of Rs 540 by your payment gateway. The amount has been deducted from my account but the form has not been submitted and it is showing message failed. Please help me to solve this problem as soon as possible.

All payment information is attached below

Name of applicant- Sharad Gupta
Registration number - [protected]
Transaction id - E231101DTOQDB7
UPI Ref. No.[protected]
Payment date - 01/11/23
Mobile number - [protected]

We refer to your communication addressed to ICICI Bank.
We apologise for the inconvenience caused.
We wish to inform you that your case is still under investigation and we will further update you on October 13, 2023.
We look forward for your co-operation in the interim.
Sincerely,
Shailaja Marri
Office of Head Service Quality

NEVER SHARE your OTP, CVV, URN, User ID, password with...

On Friday, 6 October, 2023 at 09:38:51 pm GMT+11, Head Service Quality HSQ wrote:

Dear Customer,

We refer to your communication addressed to ICICI Bank.
We apologise for the inconvenience caused.
We wish to inform you that your case is still under investigation and we will further update you on October 13, 2023.
We look forward for your co-operation in the interim.
Sincerely,
Shailaja Marri
Office of Head Service Quality

NEVER SHARE your OTP, CVV, URN, User ID, password with anyone, even if the caller claims to be from ICICI Bank, Bank employees will never ask you for these details. Please safeguard these account details as sharing it can lead to unauthorised access to your account


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-----Original Message-----

Dear Team,

Customer Name : RUPALI AMAR GHORPADE

Demat account number : [protected]
product : DEMAT ACCOUNT

Contact number : [protected]

Email ID : [protected]@yahoo.co.in

customer has called and her query related to Demat account.

customer stating that lien has been marked into her Demat account.

customer wants to speak with Ms. Pankaj Gite Madam.

customer stating that she has already sent an email to customer.[protected]@icicibank.com & customer.[protected]@icicibank.com on 16th September 2023.

customer requesting us to remove lien from her Demat account.

Kindly check and update customer on priority.

Regards

Shaik shaker

(481715)

Am an icici bank customer. On 24-oct-2023 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com

Sir am middle class salaried person, why you are deducting 590 rs every month 2 or 3 times... Nearly 2-3 thousands rupses am losing just because I have ICICI account... I want to close the account but I have loan also... You guys surely will go to hell... Please update me... My acc number is[protected], and also my account is ZERO BALANCE Account, they can't deduct money for not maintaining minimum balance also...
My phone number is [protected]

I am therese. 428.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-31) on 31-oct -2023. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected]

Hello ICICI,

Every month 100rs debited in my account under iprugtp-nca.
I am regular icici bank customer from last 4 years.

Regards,
G Ramanujan

Icici bank has been debited my whole salary 43000 as a ECS rtn charges, how to get the amount to my account...

I do not have icici bank account but still an amount of 1800 rs was deducted from my account and I received this msg from vk icicib today
Dear Customer, your cooling period limit is Rs 5000, for the first 24 hours. Do not share UPI PIN/Card details/OTP/CVV with anyone ICICI Bank....

I do not have an account in icici bank. But i got this msg from vk icicib today
Dear Customer, your cooling period limit is Rs 5000, for the first 24 hours. Do not share UPI PIN/Card details/OTP/CVV with anyone ICICI Bank.

And an amount of rs 1800 is deducted from my account