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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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ICICI Bank reviews & complaints page 14

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T
Tejasg26
Jul 4, 2022
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Multiwallet Card Blocked

My multiwallet meal card just het activated now. I tried using some options in pockets app & I accidentally blocked my card & now I'm unable to see it. Please unblock it & remove that option from there or mention permanent block there....
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P
peeyushicic
from Jaipur, Rajasthan
Jul 4, 2022
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Amount is debited but not credited to other bank.

Hello
When i transferring amount from my ICICI bank to other bank, the transaction failed and showing this message: timed out for beneficiary.

Here are the my transaction details:
Reference Number:[protected]
Date and Time: 1st July Friday, 9:39 PM

Plz do solve it and get back my money to my account.

Regards
Peeyush...
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N
Nishatha
Jul 1, 2022
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Multi wallet food card expired

Address: India

Hi team,

My name is Nishtha and i am working in TCS from last 5 years. My multi wallet food card is already expired and i don't received new card yet,

I can not login to card portal as it says card expired, also my old mobile number which I gave is not in use now, please help me with updation of same and getting a new card....
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A
anubhzz
from Mumbai, Maharashtra
Jun 30, 2022
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Two EMI's started for One purchase on ICICI Credit Card

Two EMI's started for One purchase on ICICI Credit Card

Please Help!

My contact no. is + 91 - [protected]

I am attaching two images that are marked and two that are not

You can see in the two images marked with color line boxes

YELLOW BOX shows the main transaction

GREEN BOX shows the EMI Conversion and first instalment billed
(This is the correct...
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B
batman008
from Thane, Maharashtra
Jun 29, 2022
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ICICI Bank - CashTxnChgs- Branch-May22-GST

Last month, i had to deposit some cash using the cdm machine at my home branch.

I had enquired in the branch itself if I would be charged any fee if I happen to deposit xxxx amount to which I was assured that there would be no charges If I deposit the stated amount.

I proceeded to deposit the said amount.
Fast forward to a few days back, when I was checking my statement, I could notice a charge of around...
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N
Nitin8776
from Yaval, Maharashtra
Jun 28, 2022
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Icici merchant services Fiserv pos

In around december icici fiserv merchant executive name chaitanya came to my shop and requested me to get his icici pos machine, i told him i already have paytm pos machine and my plan for paytm machine will expire after 6 months but he told me icici pos had not a single charge he told me pos had no rental charge, no one time charge, no activation charge i told him i didnt want that machine for that time but he told me this is limited period...
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M
muzammilahamed
from Nellore, Andhra Pradesh
Jun 28, 2022
Sep 27, 2023
This thread was updated on Sep 27, 2023
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DMC/ DP CHGS TILL MAY-22 Deduction

Myself Muzammil Ahamed, I have been with icici bank since 2017. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 27 June 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited...
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D
Dhamodharan Annamalai
Jun 22, 2022
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Complaint about CashTxnChgs-Branch-May22-GST

Hi,

I am ICICI account holder, June'22 month my account got deducted as "CashTxnChgs-Branch-May22+GST" charges.

22 Jun'22 - Rs 752.24

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

I want to refund...
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A
Arumugampillaiaru
from Nagercoil, Tamil Nadu
Jun 21, 2022
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Credit card collection agency Icici

I'm used credit card before COVID 19 properly but after COVID I'm affected lose my financial support at same time I'm repay minimum due proper once time I'm totally struggle so decided to closed my credit Card So I'm contact customer care via phone & email.but banker side not interested closed my card inproper response so I'm not able to pay after March2021 .now I'm faced collection agency Icici bank Headoffice in Chennai Mr.Ganesh contact...
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S
Sk1089
from Udaipur, Rajasthan
Jun 20, 2022
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Error 0084

Address: Noida

Worst customer service so far from any bank. I generated a pin for the card, tried making a transaction, the card did not work. ICICI atm displayed the card is blocked message. Tried unblocking the card through netbanking and imobile, they say the card is not blocked. Tried generating pin again, unsuccessful. Tried to request for a checkbook, says my account is not eligible for a checkbook. Tried calling customer care, unable to reach the...
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R
RajalakshmiA
Jun 17, 2022
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Prepaid multiwallet card

Hi Team,

Please help to replace my expired multiwallet card...
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Address: Bhubaneswar

Shares purchased without my permission by ICICI Direct on dt.13.06.2022.
Please explain the reason. Otherwise I will complain to SEBI.

Dillip Kumar Mahapatra
client ID-9325827...
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S
sdhfsdi3432
from Morena, Madhya Pradesh
Jun 12, 2022
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Interest not credited

Iwish number :[protected]

I created iwish RD on 11/June/2021 & it was set to mature on 11/June/2022.
I closed the Iwish RD on 12June2022 & to my surprise I received no interest since march22 month.

I was promised 4.9% of interest rate but I didn't receive any interest since march month.

When I called customer care, I was asked to visit bank branch . The bank branch aren't helpful &...
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J
jayasatish kudulla
Jun 7, 2022
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ECS RTN Charges leading to EMI bounces and losses

I have an EMI to be deducted in this month. Even after fund is transferred to the icici bank, It the ICICI Bank has charged me 590 rs in the name of ECS return charges. Which leads to EMI bounce charges of 1200 Rs and interest of again 45 rs.. A total of 1700+ rs is loss to me for
just 14000+ EMI by such action. This is not the first time I'm facing the issue. Who will bear such losses repeatedly.

Please resolve the...
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A
Abdul Baquiur Rahman
Jun 6, 2022
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Money not credited to Fastag but has been debited from Bank

I recharged by Fastag through the website Sbi Fastag via UPI. The transaction was successful and the amount was debited from my Bank account (Canara Bank) but the amount did not get credited to my Fastag.

Please kindly do what is necessary, either refund the amount or get it credited to my Fastag.

UPI transaction confirmation is provided below....
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R
R@7
from Kakinada, Andhra Pradesh
Jun 4, 2022
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Unable to transfer fund due to security reasons

This is rambabu matsa, mobile no. [protected]. Opened bank account 4 months back and still facing fund transfer problems from starting onwards. Unable to add bank account in phone pay/google pay as it was showing pop-up mobile no. not registered and went to branch and updated still problem not resolved. There is no proper customer support from icici bank and no response to mails....
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Vamsi Krishna Yadav
Jun 1, 2022
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Iprugtp-nca.

Hello ICICI,

Every month 100rs debited in my account under iprugtp-nca.
I am regular icici bank customer from last 4 years.

Regards,
Vamsi krishna...
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Neha Kalani
from Rajahmundry, Andhra Pradesh
May 30, 2022
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Unable to make transactions due to "security reasons"

Address: Hero Honda Branch, Gurgaon

I have been trying to make a fund transfer of ~3, 37, 000 for the last 5 hours, and haven't been able to. All it keeps saying is, "Your transaction couldn't be completed because of security reasons".

I have to transfer this amount latest by tomorrow, or I would lose my vehicle.

A customer agent called me to ask if the attempt to transfer fund was fraudulent. I told him no, I was attempting this myself, and asked...
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Ajith Kumar B
May 28, 2022
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Amount got debited automatically from my account

Last may 3 2022, in my account 4, 350 amount got debited automatically, kindly refund it!...
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G
g283mm
from Meerut, Uttar Pradesh
May 27, 2022
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ICICI Deep Discount Bond Issued in 1997

A Deep discount bond of ICICI was purchased in the year 1997 in my name (dated 28 May 1997)for Rs. 2500 with maturity value of RS. 1 lakhs to be redeemed in 27 May 2022. The details are given here under:

Name of Bond Holder: Seema Singh
Bond Holder No: 2085-024
Certificate No.: 44423

To my surprise, when I contacted ICICI recently, I was told that the scheme had been wound up long back & I need...
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