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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 14

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A
Anjanbhatta
from Delhi, Delhi
Nov 28, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
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Automatically deregister my mobile no

I am a ICICI bank customer since last 15 years, I am on travel to Tanzania from India.

Mean time my mobile no is deregistered from my saving account automatically.

Hence, I am unable to operate my net banking which creates lot of problem.

How to register my mobile no with my saving account which was registered since last 10 yaers....
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vilas Ghodke
Nov 28, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
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Rs 826 had been deducted from my account without prior notice under DP Ch charges
I haven't subscribe this service.
Please refer attached image of bank statement .
please do the needful, I want my money back.
+1 photos
ICICI Bank customer support has been notified about the posted complaint.
Dear Vilas Ghodke,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17585) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    amarrohan
    from Mumbai, Maharashtra
    Nov 25, 2023
    Dec 1, 2023
    This thread was updated on Dec 1, 2023
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    Hi Amarnath here.
    Would like to inform ICICI BANK has debited Rs. 826/- with any prior notice which is very disappointing. This amount has been deducted for demat account which I haven’t used even I am not aware when this account has been activated and with whose permission. I had nor received any call from bank neither bank employee has visited for opening these account. Opening such accounts without customers consent will impact very badly on a reputed bank. This is very ridiculous and course of action needs to be taken on such incident.
    Awaiting for your reply with solution.
    +1 photos
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Amarrohan,

    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16x4s) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      R
      Ramesh1528
      from Visakhapatnam, Andhra Pradesh
      Nov 25, 2023
      Dec 1, 2023
      This thread was updated on Dec 1, 2023
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      Address: 4-90, Meedha Veedhi, Dondapudi Village, Ravikamatham Mandal

      Dear sir/Madam,
      I have been charged Rs. 826 as DMC/IN[protected] DP CHGS TILL OCT-23 without any prior notice and I haven’t done anything, I didn't even know that my bank is having dmat account, Please help me to understand the issue in detailed statement.
      And this is the not the first time, last year also I got deducted same. That time only I requested bank to close the dmat account
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Ramesh,

      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16x4t) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Suresh_226
        Nov 24, 2023
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        Hi, I have lost 1, 82, 000 rupees by online job scammers. I lost money on 16th Oct 2023. I have immediately given complaint to the Cyber cell and as well as the bank people. The bank people said that issue will be resolved within the 35 days. They have given temporary credit to me. But after 30 days they have debited the money without giving any information. Then I went to bank to know the status of my complaint the manager said the transaction is initiated by you so money will not refund.
        Here:
        1. Those fraudsters bank accounts are belonging to ICICI only that to so many complaints against them till the date when I have transferred the money to them.
        Q1) Accounts having many complaints why it is in active state?
        Q2) When the manager said they have transferred the money to some other account how it is happened? as per the manager statement there is -12 Lac Lien amount is there.
        Q3) Also, many accounts are ICICI bank only the fraudsters are using. Means the bank is not taking action against them. As per the RBI guidelines the account should be verified if it is having complaints.
        Q4) The bank not even giving alert message/block when I am doing the fraud transaction why?

        My account number is[protected]
        phone number : [protected]

        Kindly check and please recover my money as soon as possible.
        ICICI Bank customer support has been notified about the posted complaint.
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          S
          sayandevmitra
          from Kolkata, West Bengal
          Nov 22, 2023
          Dec 1, 2023
          This thread was updated on Dec 1, 2023
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          Rgarding Enncach of ICICI Only VIMAL VAATSALYA BOND

          Address: ICICI Towers, Bandra-Kula Complex, Mumbai-400051

          I have been issued 1 ICICI ONLY VIMAL VAATSALYA BONDS money multiplier bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bond holder nos. 0000001, , Certificate no. 22829.
          Assam Sales Corporation - agent : Reliance Industries Limited (Textile Division). As mentioned in the bond that all communications should send...
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          B
          Baijuv3
          Nov 21, 2023
          Nov 24, 2023
          This thread was updated on Nov 24, 2023
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          Address: Gokuldham, mahatma gandhi road, mannar tazham, pos

          Surcharge Dt:17/12/23 MCC 4112
          Hi, ICICI Bank has deducted 3.91 rupees from my account with the transaction remarks "Surcharge Dt:17/11/23 MCC 4112" without notice.
          Kindly refund.
          Baiju Velayudhan [protected]
          ICICI Bank sb account[protected] Kerala
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Baijuv3,

          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16peq) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            Vishnu Vardhan Kondapalli
            Nov 17, 2023
            Nov 24, 2023
            This thread was updated on Nov 24, 2023
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            Address: NAVI Mumbai

            Dear Sir/Madam

            My father Mr. Kondapalli Prabhakar Rao purchased a Bajaj Chetak Scooter in the January month of Year 1999. He was issued a ICICI Bajaj Scooter Bond on 29.01.1999. The details of the bond is as follows:
            Bondholder No. 0023-217
            Certificate No. 23218
            Name of Bondholder: K Prabhakar Rao
            Deemed date of allotment: 29.01.1999
            Redemption Date: 29.06.2023
            Tenure: 24 Years, 5 Months

            Hence we request you to kindly send the procedure to redeem the bond. Please do the needful at the earliest.

            Please find the attached documents consisting of soft copy of bond etc.

            With Regards
            Kondapalli Vishnu Vardhan
            S/o Prabhakar Rao
            Contact: [protected]
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Vishnu Vardhan Kondapalli,

            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16hez) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              V
              Vishnu Vardhan Kondapalli
              Nov 17, 2023
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              Dear Sir/Madam

              My father Mr. Kondapalli Prabhakar Rao purchased a Bajaj Chetak Scooter in the January month of Year 1999. He was issued a ICICI Bajaj Scooter Bond on 29.01.1999. The details of the bond is as follows:
              Bondholder No. 0023-217
              Certificate No. 23218
              Name of Bondholder: K Prabhakar Rao
              Deemed date of allotment: 29.01.1999
              Redemption Date: 29.06.2023
              Tenure: 24 Years, 5 Months

              Hence we request you to kindly send the procedure to redeem the bond. Please do the needful at the earliest.

              Please find the attached documents consisting of soft copy of bond etc.

              With Regards
              Kondapalli Vishnu Vardhan
              S/o Prabhakar Rao
              ICICI Bank customer support has been notified about the posted complaint.
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                A
                Ashish9904
                Nov 16, 2023
                Nov 16, 2023
                This thread was updated on Nov 16, 2023
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                Resolved

                I don't know why this changes charged and for what. they charged me 2 times. Is this scam or ICIC bank strategy to earn some money.
                Nov 16, 2023
                Complaint marked as Resolved 
                From my account Bank has deducted 118Rs 2 times on 14 Nov 2023. Dont know way. what is SMSOTP changes. Contact No: 9503378804
                ICICI Bank customer support has been notified about the posted complaint.
                Issue was not resolved. Way it is masked as Resolved
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                  V
                  Vds5566
                  from Powai, Maharashtra
                  Nov 16, 2023
                  Nov 24, 2023
                  This thread was updated on Nov 24, 2023
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                  Wrong deduction from fastag balance

                  On 13/11/23 at 8:48 PM, an amount of Rs. 120/- was deducted from my fast tag balance whereas my vehicle was stading at my residence at Prayagraj. Similar incidence occurred one year ago.
                  Fast tag ID 13784865
                  e- toll by ICICI...
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                  V
                  varunm91
                  Nov 16, 2023
                  Nov 24, 2023
                  This thread was updated on Nov 24, 2023
                  Resolved
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                  Resolved

                  I am writing to express my extreme dissatisfaction with the recent unauthorized deduction of approximately 30, 000 INR from my account with account number XXXXXXXXX517 at ICICI Bank. When I opened the current account in 2021, Iwas explicitly assured by the relationship manager that I had opened a zero-balance current account. However, I was taken aback to find these unexpected charges deducted without any prior notification.

                  When I initially set up the account, your relationship manager failed to disclose a critical detail that has now resulted in this financial setback. It has come to my attention that the quarterly balance charges were waived off only for the first year, which I was never informed about. This glaring omission on the part of your executive has put me in a difficult and unfair position.

                  This situation amounts to nothing less than a blatant betrayal of trust. I feel cheated and deeply let down by ICICI Bank. Initially ICICI took 23000 in the name not keeping the minimum balance. I then raised a complaint and they did not do anything. Now again they took 7000 rupees saying we didn’t keep the balance. I urgently requested the reversal of the deducted charges, given the bank's grave error and miscommunication. But no use.

                  Additionally, I find it deeply concerning that neither the bank nor the branch provided any prior communication or notice regarding these penalty charges. As a responsible customer, I expect transparent and timely communication from my financial institution regarding any changes or charges related to my account. The absence of such communication has only added to my frustration and dismay in this situation. It is imperative that ICICI Bank rectify this lack of communication and provide a resolution promptly.
                  Dec 25, 2023
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 24, 2023
                  ICICI Bank Customer Care's response
                  Dear Varun,

                  We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a16erq) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sujitheeee
                    Nov 14, 2023
                    Nov 15, 2023
                    This thread was updated on Nov 15, 2023
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                    Fraud Amount deducted via ADTPSLSIPG~24OCT2023~100104646

                    Address: hyderabad

                    I had two transactions which automatically debited by some team, Rs 236 i hope your bank find outs and resolve this, as my salary account will be in danger...
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                    A
                    arunava.31
                    Nov 9, 2023
                    Nov 15, 2023
                    This thread was updated on Nov 15, 2023
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                    Why a ppl/wpp renewal policy change deducted from my account?? I don't have any policy like these. No insurance policy I have in ICICI Bank. Please look into these matter. Its not a small amount that ICICI deducted from my account.
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Arunava,

                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a1644u) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Dear Arunava,

                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a1644u) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Ramanujan Raj
                      Nov 9, 2023
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                      Hello ICICI,

                      Every month 100rs debited from my account under iprugtp-nca.
                      I am regular icici bank customer from last 5 years.

                      Regards,
                      Gunji Ramanujan kumar
                      ICICI Bank customer support has been notified about the posted complaint.
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                        Gopinath0987
                        Nov 9, 2023
                        Nov 15, 2023
                        This thread was updated on Nov 15, 2023
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                        Address: Jatani,khorda

                        Dear sir/madam,

                        We would like to bring to your elite notice that iam one of the customer of icici bank and now i fully scared on this bank for whether they debit my account balance or not. Because they unwantedly charged my account balance without my knowledge or permission through sms, mails and phone calls. I don't know why they charged using the way of ecsrtnchg and what is this?Respected sir i want to know why the icici bank charged my account.Kindly i need my amount reversal for my icici account. Its amount near by inr 2000
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Gopinath,

                        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a1645u) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Clashsaif
                          from Kolkata, West Bengal
                          Nov 9, 2023
                          Nov 15, 2023
                          This thread was updated on Nov 15, 2023
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                          Address: 80, Middle Road Barrackpore kolkata north 24 Parganas West Bengal pin 700-120

                          Respected Sir/Madam

                          I would like to inform you about the unexpected deductions done through ECS on my account without my permission.

                          I am a student as well as do a part time job and i have to pay loans and tomorrow is the date . Now if I don’t pay tomorrow I ll have to face the penalty and overdue charges my account just got nil ₹0 now, the total amount of deduction is ₹2126. Being a loyal customer of yours these things hit really bad. Please look into this and solve my complain as soon as possible.

                          I will be highly obliged if you kindly look into this matter and return back my money.

                          With Regards,
                          SAIF ALI
                          +1 photos
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Clashsaif,

                          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a1646e) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Ramanujan Raj
                            Nov 8, 2023
                            Nov 15, 2023
                            This thread was updated on Nov 15, 2023
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                            Hello ICICI,

                            Every month 100rs debited from my account under iprugtp-nca.
                            I am regular icici bank customer from last years.

                            Regards,
                            Gunji Ramanujan kumar
                            ICICI Bank customer support has been notified about the posted complaint.
                            any update on this
                            Dear Ramanujan Raj,

                            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a1645b) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Hiteshchawla26
                              Nov 7, 2023
                              Nov 15, 2023
                              This thread was updated on Nov 15, 2023
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                              EPFO kyc verification under process

                              I Registered my ICICI bank account details on epfo account, but it is showing me verification under process, I updated details on 24th October 2023 it's been more than 2 weeks.

                              I tried to visit the branch but no one at the branch seems to have any idea about who approves the account details for epfo or how it's approved, someone at the branch even argued that EPFO KYC approvals will only be done by employers not bank....
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                              logeshvasu
                              from Chennai, Tamil Nadu
                              Nov 6, 2023
                              Nov 15, 2023
                              This thread was updated on Nov 15, 2023
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                              Address: ICICI Bank Ltd, INo 53, Trunk Rd, near MGR Flyover, Nethaji Nagar, Ramakrishna Nagar, Porur, Chennai, Tamil Nadu 600116, India

                              My NRO account was freezed 6 months before and i went to branch office (Porur, Chennai Branch) 4 times to find out the reason and unfreeze it . When i checked with them, they updated police case raised against my account .They also not sure why police case raised against my account . They updated it will take 2 months time to check and unfreeze .But 6 months over and still my account is freezed .My money is stuck and not able to withdraw .
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear logeshvasu,

                              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a15w05) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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