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ICICI Bank Complaints & Reviews

www.icicibank.com
3.3
Updated: Jul 14, 2026
Complaints 23787
Resolved
14308
Unresolved
9479
Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍
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ICICI Bank reviews & complaints page 15

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E
Eve Manal
May 24, 2022
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EPFO Bank account verification pending from ICICI

I have seeded my ICICI account details on EPFO website on 18th May 2022 and till date the verification from Bank's end has not been done. I called ICICI customer service and they asked me to visit the branch regarding the same. When I visited the Branch they didn't have any idea how the verification process works and Informed me that EPFO details will be verified only by the Employer and not bank. After educating the person regarding the...
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H
heena.sharma
May 24, 2022
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EPFO KYC still not approved

I submitted KYC for my EPFO account to update my bank details on 10th May, 2022 but it is still not approved. Please help....
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pramou
May 22, 2022
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EPFO bank KYC verification pending

I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
My UAN no.[protected]...
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A
ananthsriram
from Chennai, Tamil Nadu
May 20, 2022
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ICICI Bank transaction failed but amount debited from my icici account

I have transferred Rs. 3540 from my ICICI Bank to HDFC Home Loan Department. Though the transaction is failed, the amount got debited and didn't credit back to me. There is no option to file a complaint in the net banking website....
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J
Jyotsna30
from Mumbai, Maharashtra
May 19, 2022
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Unauthorized transaction without my permission

I am writing to dispute a fraudulent (charge or debit) on my ICICI saving account in the amount of rs30000. I am a victim of identity theft and I did not make this -charge or debit. I am very upset and frustrated. I haven't received any call, message, link and OTP and without my permission amount is debited from my account through Phone P. Kindly refund my amount to my bank account asap. This unauthorized transaction happened through phone...
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S
saurabh8756252
May 18, 2022
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Regarding Approval of bank KYC in my EPFO account (UAN - 100018766524

Dear Sirs,
I, Saurabh Gupta, have my PF account (UAN number[protected].
I have newly seeded the ICICI bank account because of a change in IFSC code (Account number is still the same as previously KYC verified with PF).

I have made this request on 04/05/2022. But It is still showing KYC pending approval.
I am unable to do the PF transaction unless it's completed and I have an urgent need for this.br...
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V
Vikram0044
from Chandigarh, Chandigarh
May 17, 2022
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Late fee reversal charges Rs 750 confirmed not credited

Hi Team, the issue is with late fee reversal charges that was confirmed over email of Rs 750 that was supposed to be credited. Also confirmed over email to proceed. There was also another request for auto debit reversal charges of Rs 450 that was later on settled for Rs 138 confirming over email.

That was unethically updated as a credit entry of late fee reversal on my cc. Emailed the rep to respond over the issue of late...
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D
DISHA KN
May 14, 2022
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ICICI CREDIT card reward points fraud

I have been scammed 10000 rupees from my credit card. Please help me. I recieved a call from this number [protected] claiming they are from ICICI Bank team and they want to redeem expired points on my card. This is really disappointing. They sent OTP message from ICICI Bank team. I am pretty sure the ICICI Bank team can track these transactions and make sure the culprit is caught. I read online that these scams are often been made in the...
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R
Rm123@
from Lucknow, Uttar Pradesh
May 13, 2022
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Do Not receive redemption amount of icici bank tax saving bond-022005-tsb-two

Address: Bandra-kurla complex, Mumbai

Dear sir
I am bond holder of ICICI Bank Tax Saving Bond-022005-TSB-Two. Maturity date : 08.04.2010. Bond holder Mo.[protected], Cert. no.:82912
Name: Sudarshan Dhari Nath Gupta.
I donot received redemtion amt. now a days. Please check the matter & send me the maturity amt.

Thanking you
Sudharshan Dhari Nath Gupta...
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R
Ramkumarmodi
May 11, 2022
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Cash stuck in cash deposit machine

I have deposited Rs.50000 in ICICI Bank Cash Deposit machine (Bhagalpur Branch) today (Wednesday, 11th May - around 7:30 AM). Money was accepted into the machine. But at the end while printing the Cash Deposit detail, machine shows transaction got declined and no money was returned from the machine. It did not receive the slip. Called the customer care but no proper response was given....
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R
Rushikesh Newaskar
May 10, 2022
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Amount deducted via ADTPSLSIPG

Amount deducted via ADTPSLSIPG_[protected] ON 10 MAY 2022 from ICICI Bank account of Amount Rs. 5268. ICICI Bank customer care replied that amount is deducted due to such SIP investment.
But i don't have any investment ....
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P
Poorva328
May 9, 2022
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Forex card not working in Sweden

I have purchased ICICI forex card for my international travel by paying all the processing fee and taxes. Unfortunately after landing in Sweden it's not working. I tried to call customer care by doing international recharge but after waiting for 45 mins nobody is picking call.I am staying in another country from last 1.5 week without money.I have raised the complaint by sending the mail but they are replying with general instructions which...
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C
CMD PSYCO
May 7, 2022
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ICICI Bank ecsrtnchg debit of Rs: 590

Address: lucknow
Website: infinity.icicibank.com

Incident is on 06th May 2022
I have called customer care no regarding with my credit card which I am not getting any update related to its outstanding amount. then the customer care person cleared that you have to pay an amount of 8522 to close outstanding,
1.why I am not getting any intimation about the delay in credit card payment
and the outstanding.

2.why it is getting 20-30 minutes to connect...
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N
Naagabhushan
May 7, 2022
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About ECSR charges

Hello ICICI, can you please check my transactions once to ensure why this ECSR charges deducted 4 times in one day. And it's a big amount for me. It's more than my loan amount. My account details
Nagabhushana Reddy D N
[protected].

Thank you....
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N
Navin Wadhiya
from Mumbai, Maharashtra
May 5, 2022
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Opening mine account

Address: hariyali village, harifakira niwas , vikharoli east 400083

I opened my saving account on 29 of april 2022.i paid depository amount like 15 thousand ruppy . but didn't get any account number and any stuff . and unable access status as well as I'm unable to connect customer care series case of i didn't received account number and when I try to click track my status there shows unable find details with number .
my mobile number is [protected] and mail id [protected]@gmail.com...
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A
amjeet08
from Kolkata, West Bengal
May 4, 2022
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ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf | Auto deduction from my ICICI Bank SB Account

Address: Kolkata, Kolkata, West Bengal

On 02-May-2022 I am observing there are multiple times auto deduction of certain amount under this following statements. I am not aware of why am getting all charges from my account? Although I have a running personal loan from Bajaj Finserv which is supposed to be completed by Jun-2022.. On every month's 2nd day an amount of 1742/- used to deduct by Bajaj & as usual they have deducted the amount on 2nd ..Then why other charges has been debited...
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V
Vijayknattey
from Visakhapatnam, Andhra Pradesh
May 4, 2022
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GRID on my Debit Card was disabled

The GRID Behind my Debit card was disabled when I tried to fund my Zerodha Account. I tried calling the customer service Toll free number from registerd Mobile. But this service tells me my card is active and can use. However when I try to use it it gives me the same error. "The grid on your card is disabled please call 24 hour Customer service to enable it" . I wrote to customer service about my problem they simply sent a message to call...
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R
Ramakrishna9090
from Hyderabad, Telangana
May 1, 2022
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Unauthorized amount deducted under NACH_AD_RTN_CHRG~TPSLSI

Every time some amount getting deducted from my account. Below are the transaction details:

07/04/2022-NACH_AD_RTN_CHRG~TPSLSIP~29OCT21~2438af3~[protected] Rs 0.02
04/04/2022 -CMS/[protected]/ADTPSLSIPG__[protected] - Rs 1000
02/05/2022 - NACH_AD_RTN_CHRG~TPSLSIP~10JAN22~4a09dc7 - Rs 521.71

I want get this cancelled & return my money back to my account.

Please help in this regard....
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A
Amrita1993100
Apr 29, 2022
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Removal of lien from my amount

ICICI bank manager not responding and talking in bad manner.
They had kept my 91155 rs in lean mode. I had submitted the court order still they are not releasing my amount.

In fraud I lost my money then i filed case . My case no is cir no is 240.

Now court had given order to release money. Still icici not releasing it.

It really bad please help me.

My home branch is iyyappanthangal...
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J
Jyoti kum
Apr 28, 2022
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Amount debited for DP CHGS charges

Without any information and my fake information that there won't be any charges now you are devoted amounts from out account. Today on the name of DP CHGS 619 rs you debited. What is this seriously
I want my money back in the account or else I will close icici bank account. No proper service and no ntg always ready for debiting amount only.

I need money back ... hope you will do the same for futher good communication...
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