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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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S
sundar sasl
from Chennai, Tamil Nadu
Dec 20, 2023
Dec 25, 2023
This thread was updated on Dec 25, 2023
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Address: KALLIDAIKURICHI
Website: icicibank,com

மதிப்பிற்குரி�... தலைவர் அவர்களுக்கு,
என் CREDIT CARD ENDING NUMBER 3004 ICICI BANK. CARD OFFER னு சொல்லி எனக்கு ஒரு CARD குடுத்தாங்க நானும் நம்பி வாங்குன 5000/- GIFT VOUCHER JOINING FEE 1000/- RUPX CREDIT CARD வாங்குன பிறகுதான் தெரிய வந்தது அந்த மாதிரி எந்த OFFER கிடையாதுன்னு நான் அந்த CARD CANCEL பண்ணிட்ட அதுக்கு JOINING FEES கேட்டு MESSAGE EMAIL பண்ணுனாக நான் கடந்த
[protected] RBI உங்களிடம் COMPLAINT பண்ணுன RBI COMPLAINT NUMBER N[protected] அதன் பிறகு ஒரு படி மேல போய் CALL பண்ணி மிரட்டுறாங்க நிங்க BILL கெட்டலைனா நான் உங்க CIBIL SCORE குறைய threatening பண்ணுறாங்க ONLINE LOAN APP விட மோசமா இருக்காங்க தயவு செய்து யாராவது உதவி பண்ணுங்க
Dec 20, 2023
Complaint marked as Resolved 
மதிப்பிற்குரிய தலைவர் அவர்களுக்கு, என் CREDIT CARD ENDING NUMBER 3004 ICICI BANK. CARD OFFER னு சொல்லி எனக்கு ஒரு CARD குடுத்தாங்க நானும் நம்பி வாங்குன 5000/- GIFT VOUCHER JOINING FEE 1000/- RUPX CREDIT CARD வாங்குன பிறகுதான் தெரிய வந்தது அந்த மாதிரி எந்த OFFER கிடையாதுன்னு நான் அந்த CARD CANCEL பண்ணிட்ட அதுக்கு JOINING FEES கேட்டு MESSAGE EMAIL பண்ணுனாக நான் கடந்த 18-12-2023 RBI உங்களிடம் COMPLAINT பண்ணுன RBI COMPLAINT NUMBER N202324027008530 அதன் பிறகு ஒரு படி மேல போய் CALL பண்ணி மிரட்டுறாங்க நிங்க BILL கெட்டலைனா நான் உங்க CIBIL SCORE குறைய threatening பண்ணுறாங்க ONLINE LOAN APP விட மோசமா இருக்காங்க தயவு செய்து யாராவது உதவி பண்ணுங்க
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 25, 2023
ICICI Bank Customer Care's response
Dear Sundar Sasl,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a187vs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    B
    Booli
    Dec 19, 2023
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    Address: B 807, Kenwood tower, Charmwood, Surajkund road,faridabad 121009

    I understand that my Debit card has been disabled. Kindly enable by subject Debit card and oblige.
    In case I have to be present in the Branch please let me know.
    Thanks,
    Kajal Devi[protected]
    ICICI Bank customer support has been notified about the posted complaint.
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      1
      1sandeep1
      from Tumkur, Karnataka
      Dec 19, 2023
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      Account closure misleading and high annual charges fraud

      Address: Mysuru, karnataka

      Icicidirect handlers charge too high annual fees claiming it to be free while opening their account.
      Many others have complained but no action is taken and marked resolved.
      Looks like this website is having a deal and will be exposed if no prompt action taken against company.

      When i tried to close their demat account they closed only my trading account and i have been charged again.
      Fraud company is charging...
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      D
      Dheeraj786
      Dec 18, 2023
      Dec 25, 2023
      This thread was updated on Dec 25, 2023
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      Hi my registered email I'd is [protected]@gmail.com .I am holding your bank credit card for 1 year and never missed any payment. But this time I made payment on 1 December of 44000 rs but it was stuck in server and made payment again on 6 December again. But bank charges late payment of 1000 rs and interest charges of 6072 rupees . As this was a mistake and first time. I made regular payment timely so kindly reverse this charges. As your customer care and email doesn't, give satisfactory answer
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Dheeraj,

      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a187qv) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        anuarg yadav
        Dec 14, 2023
        Dec 18, 2023
        This thread was updated on Dec 18, 2023
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        Address: icici bank alambag awdh chaurha branch

        I paid all my EMIs to the bank after Covid, but the bank wants bouncing charges and many more on my EMIs, but it did not give NOC.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Anuarg Yadav,

        We are at your service. We have made a note of your loan account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the screenshot from this post and not share it further on social media, as it is an important personal information.

        Regards,
        ICICI Bank Customer Service Team
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          B
          Bhavi ravi
          Dec 13, 2023
          Dec 25, 2023
          This thread was updated on Dec 25, 2023
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          ICICI Refused to refund- Assisting scammers

          I lost money in online investing scam. I got a message in whats up regarding a part time work writing reviews. First they pay me . Later they joined me in telegram group and insisted me to invest. I invested then they block me. I reported issue in cyber crime . Approached banks for refund. Credited banks IDFC, SBI raised charge back but beneficiary banks ICICI, IndusInd, Punjab National bank refused refund without any reason. I lost 51, 700...
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          M
          Mathu Balan
          Dec 13, 2023
          Dec 18, 2023
          This thread was updated on Dec 18, 2023
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          Address: 7/216 tharmarajapuram, emaneshwaram post,paramakudi ,ramanathapuram District,
          Website: My accounts is blocked by yours side

          Iam mathu iam working in bangalore my native is paramakudi. Past 3 day my account have not been working I called many time in paramakudi brach icici bank but no body not pick the call .they provide 2 number landlines number and phone number I called phone number its not reach to call and landlines number reached call .but nobody not responding. Very very worst response from your bank brach
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Mathu Balan,

          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17w4a) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            R
            RajithaT
            from Hyderabad, Telangana
            Dec 11, 2023
            Dec 13, 2023
            This thread was updated on Dec 13, 2023
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            Address: Hyderabad

            I have deposited Rs.1, 50, 000 in April 2023 in ICICI Bank through Bank app.
            Now, I want to get IT Statement for the same, which I am unable to get it from the app.

            Can you help me in getting IT Statement for 2023-24.

            Thanks,
            Rajitha Telikepally
            ICICI Bank customer support has been notified about the posted complaint.
            Dear RajithaT,

            We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17sp9) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              P
              Phanikanumuri
              Dec 11, 2023
              Dec 13, 2023
              This thread was updated on Dec 13, 2023
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              Address: ICICI bank, CBIT Gandipet, Sy No 35/1, CBIT Campus Gandipet, Kokapet, Hyderabad, Telangana 500075

              We have been literally chasing the branch to refund our Fixed deposit amount since over 3 weeks, the response is really poor and there is no transparency.

              I want this matter to be escalated urgently to resolve my issue.

              A/C :[protected]
              Name: Devansh civil and interiors private ltd
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Phanikanumuri,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17ro2) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                Mohaninder@
                Dec 10, 2023
                Dec 13, 2023
                This thread was updated on Dec 13, 2023
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                Sir, I am holding One ICICI Bajaj scooter Bond vide Bond Holder No. 0000-909 and Certificate No.910 (Copy attached), in the name of my father 'LAL CHAND' whose maturity was due on[protected] [Distinctive No(s). 908-908. More than six month have been lapsed, but maturity amount has not been received till date. My father has been expired on[protected]. Please provide /furnish soft copy of format for transmission of Bond in the name of legal nominee. Copy of Bond Certificate and death certificate is attached. Please furnish Soft copy of format on my email. '[protected]@ymail.com' Inder Mohan, Mob. No.[protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Mohaninder,

                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q0z) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  O
                  Omkar akhade
                  Dec 9, 2023
                  Dec 13, 2023
                  This thread was updated on Dec 13, 2023
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                  Address: Samarth Nagar bhoom

                  I have ordered product in Amazon of 599 and 998 By cash on delivery and I have returned the product on 16 nov and 18 nov but still refund not credited to my account I have called Amazon regarding this they have already completed all the process from their end and give me refund reference number they have told me to raise charge disputed file to get clarity on this.

                  Customer Name: OMKAR SANJAY AKHADE
                  Account Number:[protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Omkar Akhade,

                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q12) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    G
                    gingeemurugan
                    Dec 8, 2023
                    Dec 13, 2023
                    This thread was updated on Dec 13, 2023
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                    Address: ICICI Bank, Tower. 7th floor. Survey no: 115/27. Plot no. 12. Nanakramguda, Serilingampally. Hyderabad - 500032

                    Hi Team, I took personal loan from ICICI bank (A/c: LPCHE[protected]), due date was 5th dec-23, due to rain and Chennai rains and storm, not able to deposit money respective ECS Kotak Mahindra Bank account ([protected]), However we are able to pay it couple hours later on the same day (5-dec-2023). But ICICI bank has charged 472 as ECS return TP ACH on charge. kindly waive off charges Rs. 472
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Gingeemurugan,

                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q15) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Atif0307
                      from Bijnor, Uttar Pradesh
                      Dec 5, 2023
                      Dec 7, 2023
                      This thread was updated on Dec 7, 2023
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                      My money has been deducting from my saving account with statement "NACH_AD_RTN_CHRG~Of
                      A9005" as i dont have any mandate registration on my account.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Atif,

                      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17j96) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Abhishek Shekhar123
                        from Bengaluru, Karnataka
                        Dec 4, 2023
                        Resolved
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                        Resolved

                        I have done part payment for my loan acc num tbbng[protected] on 15th sept, and amount of 10 lakhs rupees but due to issue from the bank staff it was not adjusted on 15th. Instead it was adjusted on 25th Oct. It shows clearly that there was 40 days interest amount which was added to my purse around 10k. I ask branch manager Mr Abhishek kumar pH num [protected] and ass. Manager Mr MUDASSIR HIJAZI pH num [protected] and discuss the issue, but they had not shown any interest. It clearly shows they want to digest my money. So i contacted regional manager Mr Akash Singh pH num [protected], but he told me to withdrawal the complain as it is human error. Please take serious action against them and refund my amount as soon as possible. This is case of FRAUD.
                        Dec 4, 2023
                        Complaint marked as Resolved 
                        I have done part payment for my loan acc num tbbng00006660097 on 15th sept, and amount of 10 lakhs rupees but due to issue from the bank staff it was not adjusted on 15th. Instead it was adjusted on 25th Oct. It shows clearly that there was 40 days interest amount which was added to my purse around 10k. I ask branch manager Mr Abhishek kumar pH num 7728892994 and ass. Manager Mr MUDASSIR HIJAZI pH num 9004492502 and discuss the issue, but they had not shown any interest. It clearly shows they want to digest my money. So i contacted regional manager Mr Akash Singh pH num 7903288161, but he told me to withdrawal the complain as it is human error. Please take serious action against them and refund my amount as soon as possible. This is case of FRAUD.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          R
                          Rishikha
                          from Noida, Uttar Pradesh
                          Dec 2, 2023
                          Dec 6, 2023
                          This thread was updated on Dec 6, 2023
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                          I have already paid my housing loan emi amount but the bank deducted my money from "ecstrnchgs" mode.
                          I want my money back.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Rishikha,

                          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17elf) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Saloni Giri
                            Dec 1, 2023
                            Dec 6, 2023
                            This thread was updated on Dec 6, 2023
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                            Address: India

                            Respected Sir,
                            This mail is to inform you I had made the payment of primary bpsc teacher application form but later got to know that B.ed is not eligible for primary bihar teacher vacancy as the options are not there for B.ed.
                            Please do the needful and cancel my form and refund the money as soon as possible.
                            I will be very grateful to you.
                            My registration number is[protected].
                            Reference id-[protected]
                            Date-22 Nov.2023
                            Reference no.- IGAQMBMEZ1
                            Timing-02:07 am

                            Again I made payment and it was suucessfully received by BPSC.
                            Details are-
                            Reference no.- IGAQMEOZH2
                            Timing-23:55 pm

                            I request you to refund the amount having reference number- IGAQMBMEZ1.

                            With regards
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Saloni,

                            We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a17ema) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              M
                              Mohammed Rokerya
                              Dec 1, 2023
                              Dec 6, 2023
                              This thread was updated on Dec 6, 2023
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                              I paid my credit card bill from UPI app. but it didn't got reflected on iMobile app. I have tried my best to go through their calls, pressing keys. But they didn't let me connect to a phone banking officer. they do their best to not let you connect to their phone banking officer. the call just wastes time by telling the unnecessary things and not giving an option to contact the phone banking officer directly.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Mohammed Rokerya,

                              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17emg) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Sachin0770
                                from Nagpur, Maharashtra
                                Nov 30, 2023
                                Dec 6, 2023
                                This thread was updated on Dec 6, 2023
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                                Address: Nagpur

                                I am a customer of ICICI bank and my account number is ********0253. In the month of November, the bank deducted 1, 368.97 rupees from my account with the charge description 'ecsrtnchg', but I am not sure what this charge is for.

                                I did not receive any confirmation email, SMS, or phone call from the bank regarding this charge. I would appreciate it if you could explain the nature of this charge and the reason behind it. I am not comfortable with such charges being deducted from my account without my knowledge or consent.

                                I request you to kindly refund the charged amount as soon as possible. Please let me know if you require any further information to process my request.

                                Thank you for your help.

                                Best regards,
                                Sachin
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Sachin,

                                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17elw) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  D
                                  Das piyali
                                  from MURSHIDABAD, West Bengal
                                  Nov 29, 2023
                                  Dec 2, 2023
                                  This thread was updated on Dec 2, 2023
                                  Resolved
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                                  Resolved

                                  Taking money for giving icici bank DSA urgent selection job

                                  Address: 88 PWD road ground floor dunlop Nirmal bhaban Kolkata 700108 near by UB colony playground
                                  Website: Bright Box

                                  Hi myself Piyali Das. 9/10/2023 i got a notification from ICICI Bank DSA urgent selection notice for freshers.I applied for this job interview. I gave my interview successfully on 14/10/2023. After that they told me for take training (7700) for this job and i agreed with them. Then 9/11/2023 they completed the training. Then they told me i got my appointment letter on 15/11/2023 but there are no phone emails massage. No response. 20/11/2023...
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                                  A
                                  Anjanbhatta
                                  from Delhi, Delhi
                                  Nov 28, 2023
                                  Dec 1, 2023
                                  This thread was updated on Dec 1, 2023
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                                  Automatically deregister my mobile no

                                  I am a ICICI bank customer since last 15 years, I am on travel to Tanzania from India.

                                  Mean time my mobile no is deregistered from my saving account automatically.

                                  Hence, I am unable to operate my net banking which creates lot of problem.

                                  How to register my mobile no with my saving account which was registered since last 10 yaers....
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