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ICICI Bank Complaints & Reviews

www.icicibank.com
3.2
Updated: Sep 24, 2026
Complaints 23795
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14309
Unresolved
9486
Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍
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ICICI Bank reviews & complaints page 15

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A
Ajith Kumar B
May 28, 2022
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Amount got debited automatically from my account

Last may 3 2022, in my account 4, 350 amount got debited automatically, kindly refund it!...
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g283mm
from Meerut, Uttar Pradesh
May 27, 2022
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ICICI Deep Discount Bond Issued in 1997

A Deep discount bond of ICICI was purchased in the year 1997 in my name (dated 28 May 1997)for Rs. 2500 with maturity value of RS. 1 lakhs to be redeemed in 27 May 2022. The details are given here under:

Name of Bond Holder: Seema Singh
Bond Holder No: 2085-024
Certificate No.: 44423

To my surprise, when I contacted ICICI recently, I was told that the scheme had been wound up long back & I need...
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S
Shantanu Ganguli
May 27, 2022
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Redemption SCICI Deep Discount Bonds - Folio No SDB103414

Address: B 181 , DLF New Town Heights , Sector 90, Gurgaon

Dear Concerned,

We have one SCICI Deep Discount Bond ( Folio No -- SDB103414) as issued to me in the year of 1996. And redemption date is 1st September 2022. We tried to contact registered SCICI office of "Cuffe Parade" which is mentioned on bond certificate but the office seems to me moved from there long back. We got to know SCICI Limited is merged with ICICI banks so tried contacting ICICI bank branch but can’t connect...
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Shantanu Ganguli
May 27, 2022
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Redemption of Deep Discount bonds : SCICI Multi-options deep discount bond

Address: B 181 DLF New Town Heights , Sector 90, Gurgaon

Dear Concerned,

We have one SCICI Deep Discount Bond ( Folio No - SDB 103414 & Allotment letter no 103419) as issued in the year of 1996 and maturity date is 1st September 2022.We would like redeem my bonds now. We tried to contact Scici office of Cuffe Parade which is mentioned on bond certificate but the office seems to me moved from there long back.
Also as enquired future we got to know SCICI Limited is merged with...
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K
Kalpana SN
from Chennai, Tamil Nadu
May 26, 2022
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Loan Part Payment not Credited/received

We have made the loan part payment for our ICICI Bank Loan amount 322230/- on 17/05/2022. Payment was done from the amount with Union Bank. The transaction is successful and the amount is debited in the Union Bank. But the credit is not reflected in the ICICI Loan account till date. Nor is the payment returned to Union Bank. We have made the payment through ICICI Bank website and the payment portal is IBIBO Web Pvt Ltd with thier bank details....
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R
Ritshv
May 26, 2022
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Unauthorized transactions

I have had ICICI savings account for more than 12 years. I also have the ICICI direct account that is linked with the savings account. Never had any problems but today I noticed several transactions done on my savings account related to the linked ICICI Direct account. These look like EBA/EBA/EQPEAKMGN/...I also noticed trading done on my account that I have no idea about. Can someone from ICICI please help understand what is going on. This...
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pammu1436
May 25, 2022
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Cash Txn Chgs-Branch-Apr 22+GST

Dear Team,

I have got deducted my amount on 25/05/2022 of rs 643.10 under CashTxnChgs-Branch-Apr22+GST also on 12/05/2022 295.00 under CashDep Chgs 01-30Apr22+GST without any confirmation....
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S
sstidake
May 25, 2022
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Unauthorized amount deduction by VSI*GOOGLE PLAY

Address: Warud

Dear Team,

I got email that "A purchase of INR 299.00 has been made using your Debit Card linked to ICICI Bank Account XX329 on 23-May-22. Info: VSI*GOOGLE PLAY."

I couldn't do that so even in past i saw 2 more transaction happened.

Request you to support to get this money back,...
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E
Eve Manal
May 24, 2022
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EPFO Bank account verification pending from ICICI

I have seeded my ICICI account details on EPFO website on 18th May 2022 and till date the verification from Bank's end has not been done. I called ICICI customer service and they asked me to visit the branch regarding the same. When I visited the Branch they didn't have any idea how the verification process works and Informed me that EPFO details will be verified only by the Employer and not bank. After educating the person regarding the...
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H
heena.sharma
May 24, 2022
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EPFO KYC still not approved

I submitted KYC for my EPFO account to update my bank details on 10th May, 2022 but it is still not approved. Please help....
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P
pramou
May 22, 2022
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EPFO bank KYC verification pending

I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
My UAN no.[protected]...
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A
ananthsriram
from Chennai, Tamil Nadu
May 20, 2022
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ICICI Bank transaction failed but amount debited from my icici account

I have transferred Rs. 3540 from my ICICI Bank to HDFC Home Loan Department. Though the transaction is failed, the amount got debited and didn't credit back to me. There is no option to file a complaint in the net banking website....
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J
Jyotsna30
from Mumbai, Maharashtra
May 19, 2022
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Unauthorized transaction without my permission

I am writing to dispute a fraudulent (charge or debit) on my ICICI saving account in the amount of rs30000. I am a victim of identity theft and I did not make this -charge or debit. I am very upset and frustrated. I haven't received any call, message, link and OTP and without my permission amount is debited from my account through Phone P. Kindly refund my amount to my bank account asap. This unauthorized transaction happened through phone...
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saurabh8756252
May 18, 2022
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Regarding Approval of bank KYC in my EPFO account (UAN - 100018766524

Dear Sirs,
I, Saurabh Gupta, have my PF account (UAN number[protected].
I have newly seeded the ICICI bank account because of a change in IFSC code (Account number is still the same as previously KYC verified with PF).

I have made this request on 04/05/2022. But It is still showing KYC pending approval.
I am unable to do the PF transaction unless it's completed and I have an urgent need for this.br...
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V
Vikram0044
from Chandigarh, Chandigarh
May 17, 2022
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Late fee reversal charges Rs 750 confirmed not credited

Hi Team, the issue is with late fee reversal charges that was confirmed over email of Rs 750 that was supposed to be credited. Also confirmed over email to proceed. There was also another request for auto debit reversal charges of Rs 450 that was later on settled for Rs 138 confirming over email.

That was unethically updated as a credit entry of late fee reversal on my cc. Emailed the rep to respond over the issue of late...
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D
DISHA KN
May 14, 2022
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ICICI CREDIT card reward points fraud

I have been scammed 10000 rupees from my credit card. Please help me. I recieved a call from this number [protected] claiming they are from ICICI Bank team and they want to redeem expired points on my card. This is really disappointing. They sent OTP message from ICICI Bank team. I am pretty sure the ICICI Bank team can track these transactions and make sure the culprit is caught. I read online that these scams are often been made in the...
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R
Rm123@
from Lucknow, Uttar Pradesh
May 13, 2022
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Do Not receive redemption amount of icici bank tax saving bond-022005-tsb-two

Address: Bandra-kurla complex, Mumbai

Dear sir
I am bond holder of ICICI Bank Tax Saving Bond-022005-TSB-Two. Maturity date : 08.04.2010. Bond holder Mo.[protected], Cert. no.:82912
Name: Sudarshan Dhari Nath Gupta.
I donot received redemtion amt. now a days. Please check the matter & send me the maturity amt.

Thanking you
Sudharshan Dhari Nath Gupta...
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R
Ramkumarmodi
May 11, 2022
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Cash stuck in cash deposit machine

I have deposited Rs.50000 in ICICI Bank Cash Deposit machine (Bhagalpur Branch) today (Wednesday, 11th May - around 7:30 AM). Money was accepted into the machine. But at the end while printing the Cash Deposit detail, machine shows transaction got declined and no money was returned from the machine. It did not receive the slip. Called the customer care but no proper response was given....
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Rushikesh Newaskar
May 10, 2022
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Amount deducted via ADTPSLSIPG

Amount deducted via ADTPSLSIPG_[protected] ON 10 MAY 2022 from ICICI Bank account of Amount Rs. 5268. ICICI Bank customer care replied that amount is deducted due to such SIP investment.
But i don't have any investment ....
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P
Poorva328
May 9, 2022
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Forex card not working in Sweden

I have purchased ICICI forex card for my international travel by paying all the processing fee and taxes. Unfortunately after landing in Sweden it's not working. I tried to call customer care by doing international recharge but after waiting for 45 mins nobody is picking call.I am staying in another country from last 1.5 week without money.I have raised the complaint by sending the mail but they are replying with general instructions which...
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