Submit a Complaint
Claimed

ICICI Bank Complaints & Reviews

www.icicibank.com
3.2
Updated: Aug 25, 2026
Complaints 23793
Resolved
14309
Unresolved
9484
Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
ICICI Bank

ICICI Bank reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shantanu Ganguli
May 27, 2022
Resolved
Report
Copy
Resolved

Redemption SCICI Deep Discount Bonds - Folio No SDB103414

Address: B 181 , DLF New Town Heights , Sector 90, Gurgaon

Dear Concerned,

We have one SCICI Deep Discount Bond ( Folio No -- SDB103414) as issued to me in the year of 1996. And redemption date is 1st September 2022. We tried to contact registered SCICI office of "Cuffe Parade" which is mentioned on bond certificate but the office seems to me moved from there long back. We got to know SCICI Limited is merged with ICICI banks so tried contacting ICICI bank branch but can’t connect...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shantanu Ganguli
May 27, 2022
Resolved
Report
Copy
Resolved

Redemption of Deep Discount bonds : SCICI Multi-options deep discount bond

Address: B 181 DLF New Town Heights , Sector 90, Gurgaon

Dear Concerned,

We have one SCICI Deep Discount Bond ( Folio No - SDB 103414 & Allotment letter no 103419) as issued in the year of 1996 and maturity date is 1st September 2022.We would like redeem my bonds now. We tried to contact Scici office of Cuffe Parade which is mentioned on bond certificate but the office seems to me moved from there long back.
Also as enquired future we got to know SCICI Limited is merged with...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kalpana SN
from Chennai, Tamil Nadu
May 26, 2022
Resolved
Report
Copy
Resolved

Loan Part Payment not Credited/received

We have made the loan part payment for our ICICI Bank Loan amount 322230/- on 17/05/2022. Payment was done from the amount with Union Bank. The transaction is successful and the amount is debited in the Union Bank. But the credit is not reflected in the ICICI Loan account till date. Nor is the payment returned to Union Bank. We have made the payment through ICICI Bank website and the payment portal is IBIBO Web Pvt Ltd with thier bank details....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritshv
May 26, 2022
Report
Copy

Unauthorized transactions

I have had ICICI savings account for more than 12 years. I also have the ICICI direct account that is linked with the savings account. Never had any problems but today I noticed several transactions done on my savings account related to the linked ICICI Direct account. These look like EBA/EBA/EQPEAKMGN/...I also noticed trading done on my account that I have no idea about. Can someone from ICICI please help understand what is going on. This...
Helpful
9 other people found this review helpful
9 found this helpful
Write a comment
Report
Copy
P
pammu1436
May 25, 2022
Report
Copy

Cash Txn Chgs-Branch-Apr 22+GST

Dear Team,

I have got deducted my amount on 25/05/2022 of rs 643.10 under CashTxnChgs-Branch-Apr22+GST also on 12/05/2022 295.00 under CashDep Chgs 01-30Apr22+GST without any confirmation....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sstidake
May 25, 2022
Report
Copy

Unauthorized amount deduction by VSI*GOOGLE PLAY

Address: Warud

Dear Team,

I got email that "A purchase of INR 299.00 has been made using your Debit Card linked to ICICI Bank Account XX329 on 23-May-22. Info: VSI*GOOGLE PLAY."

I couldn't do that so even in past i saw 2 more transaction happened.

Request you to support to get this money back,...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
Eve Manal
May 24, 2022
Resolved
Report
Copy
Resolved

EPFO Bank account verification pending from ICICI

I have seeded my ICICI account details on EPFO website on 18th May 2022 and till date the verification from Bank's end has not been done. I called ICICI customer service and they asked me to visit the branch regarding the same. When I visited the Branch they didn't have any idea how the verification process works and Informed me that EPFO details will be verified only by the Employer and not bank. After educating the person regarding the...
Helpful
Found this helpful?
2 Comments
Report
Copy
H
heena.sharma
May 24, 2022
Report
Copy

EPFO KYC still not approved

I submitted KYC for my EPFO account to update my bank details on 10th May, 2022 but it is still not approved. Please help....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
pramou
May 22, 2022
Resolved
Report
Copy
Resolved

EPFO bank KYC verification pending

I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
My UAN no.[protected]...
Helpful
9 other people found this review helpful
9 found this helpful
5 Comments
Report
Copy
A
ananthsriram
from Chennai, Tamil Nadu
May 20, 2022
Resolved
Report
Copy
Resolved

ICICI Bank transaction failed but amount debited from my icici account

I have transferred Rs. 3540 from my ICICI Bank to HDFC Home Loan Department. Though the transaction is failed, the amount got debited and didn't credit back to me. There is no option to file a complaint in the net banking website....
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy
J
Jyotsna30
from Mumbai, Maharashtra
May 19, 2022
Resolved
Report
Copy
Resolved

Unauthorized transaction without my permission

I am writing to dispute a fraudulent (charge or debit) on my ICICI saving account in the amount of rs30000. I am a victim of identity theft and I did not make this -charge or debit. I am very upset and frustrated. I haven't received any call, message, link and OTP and without my permission amount is debited from my account through Phone P. Kindly refund my amount to my bank account asap. This unauthorized transaction happened through phone...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
saurabh8756252
May 18, 2022
Resolved
Report
Copy
Resolved

Regarding Approval of bank KYC in my EPFO account (UAN - 100018766524

Dear Sirs,
I, Saurabh Gupta, have my PF account (UAN number[protected].
I have newly seeded the ICICI bank account because of a change in IFSC code (Account number is still the same as previously KYC verified with PF).

I have made this request on 04/05/2022. But It is still showing KYC pending approval.
I am unable to do the PF transaction unless it's completed and I have an urgent need for this.br...
Helpful
9 other people found this review helpful
9 found this helpful
5 Comments
Report
Copy
V
Vikram0044
from Chandigarh, Chandigarh
May 17, 2022
Resolved
Report
Copy
Resolved

Late fee reversal charges Rs 750 confirmed not credited

Hi Team, the issue is with late fee reversal charges that was confirmed over email of Rs 750 that was supposed to be credited. Also confirmed over email to proceed. There was also another request for auto debit reversal charges of Rs 450 that was later on settled for Rs 138 confirming over email.

That was unethically updated as a credit entry of late fee reversal on my cc. Emailed the rep to respond over the issue of late...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
DISHA KN
May 14, 2022
Resolved
Report
Copy
Resolved

ICICI CREDIT card reward points fraud

I have been scammed 10000 rupees from my credit card. Please help me. I recieved a call from this number [protected] claiming they are from ICICI Bank team and they want to redeem expired points on my card. This is really disappointing. They sent OTP message from ICICI Bank team. I am pretty sure the ICICI Bank team can track these transactions and make sure the culprit is caught. I read online that these scams are often been made in the...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rm123@
from Lucknow, Uttar Pradesh
May 13, 2022
Report
Copy

Do Not receive redemption amount of icici bank tax saving bond-022005-tsb-two

Address: Bandra-kurla complex, Mumbai

Dear sir
I am bond holder of ICICI Bank Tax Saving Bond-022005-TSB-Two. Maturity date : 08.04.2010. Bond holder Mo.[protected], Cert. no.:82912
Name: Sudarshan Dhari Nath Gupta.
I donot received redemtion amt. now a days. Please check the matter & send me the maturity amt.

Thanking you
Sudharshan Dhari Nath Gupta...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramkumarmodi
May 11, 2022
Resolved
Report
Copy
Resolved

Cash stuck in cash deposit machine

I have deposited Rs.50000 in ICICI Bank Cash Deposit machine (Bhagalpur Branch) today (Wednesday, 11th May - around 7:30 AM). Money was accepted into the machine. But at the end while printing the Cash Deposit detail, machine shows transaction got declined and no money was returned from the machine. It did not receive the slip. Called the customer care but no proper response was given....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rushikesh Newaskar
May 10, 2022
Resolved
Report
Copy
Resolved

Amount deducted via ADTPSLSIPG

Amount deducted via ADTPSLSIPG_[protected] ON 10 MAY 2022 from ICICI Bank account of Amount Rs. 5268. ICICI Bank customer care replied that amount is deducted due to such SIP investment.
But i don't have any investment ....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Poorva328
May 9, 2022
Report
Copy

Forex card not working in Sweden

I have purchased ICICI forex card for my international travel by paying all the processing fee and taxes. Unfortunately after landing in Sweden it's not working. I tried to call customer care by doing international recharge but after waiting for 45 mins nobody is picking call.I am staying in another country from last 1.5 week without money.I have raised the complaint by sending the mail but they are replying with general instructions which...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
CMD PSYCO
May 7, 2022
Resolved
Report
Copy
Resolved

ICICI Bank ecsrtnchg debit of Rs: 590

Address: lucknow
Website: infinity.icicibank.com

Incident is on 06th May 2022
I have called customer care no regarding with my credit card which I am not getting any update related to its outstanding amount. then the customer care person cleared that you have to pay an amount of 8522 to close outstanding,
1.why I am not getting any intimation about the delay in credit card payment
and the outstanding.

2.why it is getting 20-30 minutes to connect...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
N
Naagabhushan
May 7, 2022
Resolved
Report
Copy
Resolved

About ECSR charges

Hello ICICI, can you please check my transactions once to ensure why this ECSR charges deducted 4 times in one day. And it's a big amount for me. It's more than my loan amount. My account details
Nagabhushana Reddy D N
[protected].

Thank you....
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Bangiya Gramin Vikash Bank
1
(216)
CC Avenue
1
(838)
Bank Of India
1
(2380)