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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 15

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P
Phanikanumuri
Dec 11, 2023
Dec 13, 2023
This thread was updated on Dec 13, 2023
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Address: ICICI bank, CBIT Gandipet, Sy No 35/1, CBIT Campus Gandipet, Kokapet, Hyderabad, Telangana 500075

We have been literally chasing the branch to refund our Fixed deposit amount since over 3 weeks, the response is really poor and there is no transparency.

I want this matter to be escalated urgently to resolve my issue.

A/C :[protected]
Name: Devansh civil and interiors private ltd
ICICI Bank customer support has been notified about the posted complaint.
Dear Phanikanumuri,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17ro2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    M
    Mohaninder@
    Dec 10, 2023
    Dec 13, 2023
    This thread was updated on Dec 13, 2023
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    Sir, I am holding One ICICI Bajaj scooter Bond vide Bond Holder No. 0000-909 and Certificate No.910 (Copy attached), in the name of my father 'LAL CHAND' whose maturity was due on[protected] [Distinctive No(s). 908-908. More than six month have been lapsed, but maturity amount has not been received till date. My father has been expired on[protected]. Please provide /furnish soft copy of format for transmission of Bond in the name of legal nominee. Copy of Bond Certificate and death certificate is attached. Please furnish Soft copy of format on my email. '[protected]@ymail.com' Inder Mohan, Mob. No.[protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mohaninder,

    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q0z) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      O
      Omkar akhade
      Dec 9, 2023
      Dec 13, 2023
      This thread was updated on Dec 13, 2023
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      Address: Samarth Nagar bhoom

      I have ordered product in Amazon of 599 and 998 By cash on delivery and I have returned the product on 16 nov and 18 nov but still refund not credited to my account I have called Amazon regarding this they have already completed all the process from their end and give me refund reference number they have told me to raise charge disputed file to get clarity on this.

      Customer Name: OMKAR SANJAY AKHADE
      Account Number:[protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Omkar Akhade,

      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q12) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        G
        gingeemurugan
        Dec 8, 2023
        Dec 13, 2023
        This thread was updated on Dec 13, 2023
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        Address: ICICI Bank, Tower. 7th floor. Survey no: 115/27. Plot no. 12. Nanakramguda, Serilingampally. Hyderabad - 500032

        Hi Team, I took personal loan from ICICI bank (A/c: LPCHE[protected]), due date was 5th dec-23, due to rain and Chennai rains and storm, not able to deposit money respective ECS Kotak Mahindra Bank account ([protected]), However we are able to pay it couple hours later on the same day (5-dec-2023). But ICICI bank has charged 472 as ECS return TP ACH on charge. kindly waive off charges Rs. 472
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Gingeemurugan,

        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17q15) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          Atif0307
          from Bijnor, Uttar Pradesh
          Dec 5, 2023
          Dec 7, 2023
          This thread was updated on Dec 7, 2023
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          My money has been deducting from my saving account with statement "NACH_AD_RTN_CHRG~Of
          A9005" as i dont have any mandate registration on my account.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Atif,

          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17j96) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Abhishek Shekhar123
            from Bengaluru, Karnataka
            Dec 4, 2023
            Resolved
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            Resolved

            I have done part payment for my loan acc num tbbng[protected] on 15th sept, and amount of 10 lakhs rupees but due to issue from the bank staff it was not adjusted on 15th. Instead it was adjusted on 25th Oct. It shows clearly that there was 40 days interest amount which was added to my purse around 10k. I ask branch manager Mr Abhishek kumar pH num [protected] and ass. Manager Mr MUDASSIR HIJAZI pH num [protected] and discuss the issue, but they had not shown any interest. It clearly shows they want to digest my money. So i contacted regional manager Mr Akash Singh pH num [protected], but he told me to withdrawal the complain as it is human error. Please take serious action against them and refund my amount as soon as possible. This is case of FRAUD.
            Dec 4, 2023
            Complaint marked as Resolved 
            I have done part payment for my loan acc num tbbng00006660097 on 15th sept, and amount of 10 lakhs rupees but due to issue from the bank staff it was not adjusted on 15th. Instead it was adjusted on 25th Oct. It shows clearly that there was 40 days interest amount which was added to my purse around 10k. I ask branch manager Mr Abhishek kumar pH num 7728892994 and ass. Manager Mr MUDASSIR HIJAZI pH num 9004492502 and discuss the issue, but they had not shown any interest. It clearly shows they want to digest my money. So i contacted regional manager Mr Akash Singh pH num 7903288161, but he told me to withdrawal the complain as it is human error. Please take serious action against them and refund my amount as soon as possible. This is case of FRAUD.
            ICICI Bank customer support has been notified about the posted complaint.
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              R
              Rishikha
              from Noida, Uttar Pradesh
              Dec 2, 2023
              Dec 6, 2023
              This thread was updated on Dec 6, 2023
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              I have already paid my housing loan emi amount but the bank deducted my money from "ecstrnchgs" mode.
              I want my money back.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Rishikha,

              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17elf) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Saloni Giri
                Dec 1, 2023
                Dec 6, 2023
                This thread was updated on Dec 6, 2023
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                Address: India

                Respected Sir,
                This mail is to inform you I had made the payment of primary bpsc teacher application form but later got to know that B.ed is not eligible for primary bihar teacher vacancy as the options are not there for B.ed.
                Please do the needful and cancel my form and refund the money as soon as possible.
                I will be very grateful to you.
                My registration number is[protected].
                Reference id-[protected]
                Date-22 Nov.2023
                Reference no.- IGAQMBMEZ1
                Timing-02:07 am

                Again I made payment and it was suucessfully received by BPSC.
                Details are-
                Reference no.- IGAQMEOZH2
                Timing-23:55 pm

                I request you to refund the amount having reference number- IGAQMBMEZ1.

                With regards
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Saloni,

                We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a17ema) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  Mohammed Rokerya
                  Dec 1, 2023
                  Dec 6, 2023
                  This thread was updated on Dec 6, 2023
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                  I paid my credit card bill from UPI app. but it didn't got reflected on iMobile app. I have tried my best to go through their calls, pressing keys. But they didn't let me connect to a phone banking officer. they do their best to not let you connect to their phone banking officer. the call just wastes time by telling the unnecessary things and not giving an option to contact the phone banking officer directly.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Mohammed Rokerya,

                  We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17emg) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sachin0770
                    from Nagpur, Maharashtra
                    Nov 30, 2023
                    Dec 6, 2023
                    This thread was updated on Dec 6, 2023
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                    Address: Nagpur

                    I am a customer of ICICI bank and my account number is ********0253. In the month of November, the bank deducted 1, 368.97 rupees from my account with the charge description 'ecsrtnchg', but I am not sure what this charge is for.

                    I did not receive any confirmation email, SMS, or phone call from the bank regarding this charge. I would appreciate it if you could explain the nature of this charge and the reason behind it. I am not comfortable with such charges being deducted from my account without my knowledge or consent.

                    I request you to kindly refund the charged amount as soon as possible. Please let me know if you require any further information to process my request.

                    Thank you for your help.

                    Best regards,
                    Sachin
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Sachin,

                    We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17elw) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      D
                      Das piyali
                      from MURSHIDABAD, West Bengal
                      Nov 29, 2023
                      Dec 2, 2023
                      This thread was updated on Dec 2, 2023
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                      Resolved

                      Taking money for giving icici bank DSA urgent selection job

                      Address: 88 PWD road ground floor dunlop Nirmal bhaban Kolkata 700108 near by UB colony playground
                      Website: Bright Box

                      Hi myself Piyali Das. 9/10/2023 i got a notification from ICICI Bank DSA urgent selection notice for freshers.I applied for this job interview. I gave my interview successfully on 14/10/2023. After that they told me for take training (7700) for this job and i agreed with them. Then 9/11/2023 they completed the training. Then they told me i got my appointment letter on 15/11/2023 but there are no phone emails massage. No response. 20/11/2023...
                      +1 videos
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                      A
                      Anjanbhatta
                      from Delhi, Delhi
                      Nov 28, 2023
                      Dec 1, 2023
                      This thread was updated on Dec 1, 2023
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                      Automatically deregister my mobile no

                      I am a ICICI bank customer since last 15 years, I am on travel to Tanzania from India.

                      Mean time my mobile no is deregistered from my saving account automatically.

                      Hence, I am unable to operate my net banking which creates lot of problem.

                      How to register my mobile no with my saving account which was registered since last 10 yaers....
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                      V
                      vilas Ghodke
                      Nov 28, 2023
                      Dec 1, 2023
                      This thread was updated on Dec 1, 2023
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                      Rs 826 had been deducted from my account without prior notice under DP Ch charges
                      I haven't subscribe this service.
                      Please refer attached image of bank statement .
                      please do the needful, I want my money back.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Vilas Ghodke,

                      We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a17585) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        amarrohan
                        from Mumbai, Maharashtra
                        Nov 25, 2023
                        Dec 1, 2023
                        This thread was updated on Dec 1, 2023
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                        Hi Amarnath here.
                        Would like to inform ICICI BANK has debited Rs. 826/- with any prior notice which is very disappointing. This amount has been deducted for demat account which I haven’t used even I am not aware when this account has been activated and with whose permission. I had nor received any call from bank neither bank employee has visited for opening these account. Opening such accounts without customers consent will impact very badly on a reputed bank. This is very ridiculous and course of action needs to be taken on such incident.
                        Awaiting for your reply with solution.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Amarrohan,

                        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16x4s) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Ramesh1528
                          from Visakhapatnam, Andhra Pradesh
                          Nov 25, 2023
                          Dec 1, 2023
                          This thread was updated on Dec 1, 2023
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                          Address: 4-90, Meedha Veedhi, Dondapudi Village, Ravikamatham Mandal

                          Dear sir/Madam,
                          I have been charged Rs. 826 as DMC/IN[protected] DP CHGS TILL OCT-23 without any prior notice and I haven’t done anything, I didn't even know that my bank is having dmat account, Please help me to understand the issue in detailed statement.
                          And this is the not the first time, last year also I got deducted same. That time only I requested bank to close the dmat account
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Ramesh,

                          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16x4t) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Suresh_226
                            Nov 24, 2023
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                            Hi, I have lost 1, 82, 000 rupees by online job scammers. I lost money on 16th Oct 2023. I have immediately given complaint to the Cyber cell and as well as the bank people. The bank people said that issue will be resolved within the 35 days. They have given temporary credit to me. But after 30 days they have debited the money without giving any information. Then I went to bank to know the status of my complaint the manager said the transaction is initiated by you so money will not refund.
                            Here:
                            1. Those fraudsters bank accounts are belonging to ICICI only that to so many complaints against them till the date when I have transferred the money to them.
                            Q1) Accounts having many complaints why it is in active state?
                            Q2) When the manager said they have transferred the money to some other account how it is happened? as per the manager statement there is -12 Lac Lien amount is there.
                            Q3) Also, many accounts are ICICI bank only the fraudsters are using. Means the bank is not taking action against them. As per the RBI guidelines the account should be verified if it is having complaints.
                            Q4) The bank not even giving alert message/block when I am doing the fraud transaction why?

                            My account number is[protected]
                            phone number : [protected]

                            Kindly check and please recover my money as soon as possible.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              S
                              sayandevmitra
                              from Kolkata, West Bengal
                              Nov 22, 2023
                              Dec 1, 2023
                              This thread was updated on Dec 1, 2023
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                              Resolved

                              Rgarding Enncach of ICICI Only VIMAL VAATSALYA BOND

                              Address: ICICI Towers, Bandra-Kula Complex, Mumbai-400051

                              I have been issued 1 ICICI ONLY VIMAL VAATSALYA BONDS money multiplier bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bond holder nos. 0000001, , Certificate no. 22829.
                              Assam Sales Corporation - agent : Reliance Industries Limited (Textile Division). As mentioned in the bond that all communications should send...
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                              B
                              Baijuv3
                              Nov 21, 2023
                              Nov 24, 2023
                              This thread was updated on Nov 24, 2023
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                              Address: Gokuldham, mahatma gandhi road, mannar tazham, pos

                              Surcharge Dt:17/12/23 MCC 4112
                              Hi, ICICI Bank has deducted 3.91 rupees from my account with the transaction remarks "Surcharge Dt:17/11/23 MCC 4112" without notice.
                              Kindly refund.
                              Baiju Velayudhan [protected]
                              ICICI Bank sb account[protected] Kerala
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Baijuv3,

                              We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16peq) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Vishnu Vardhan Kondapalli
                                Nov 17, 2023
                                Nov 24, 2023
                                This thread was updated on Nov 24, 2023
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                                Address: NAVI Mumbai

                                Dear Sir/Madam

                                My father Mr. Kondapalli Prabhakar Rao purchased a Bajaj Chetak Scooter in the January month of Year 1999. He was issued a ICICI Bajaj Scooter Bond on 29.01.1999. The details of the bond is as follows:
                                Bondholder No. 0023-217
                                Certificate No. 23218
                                Name of Bondholder: K Prabhakar Rao
                                Deemed date of allotment: 29.01.1999
                                Redemption Date: 29.06.2023
                                Tenure: 24 Years, 5 Months

                                Hence we request you to kindly send the procedure to redeem the bond. Please do the needful at the earliest.

                                Please find the attached documents consisting of soft copy of bond etc.

                                With Regards
                                Kondapalli Vishnu Vardhan
                                S/o Prabhakar Rao
                                Contact: [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Vishnu Vardhan Kondapalli,

                                We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a16hez) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Vishnu Vardhan Kondapalli
                                  Nov 17, 2023
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                                  Dear Sir/Madam

                                  My father Mr. Kondapalli Prabhakar Rao purchased a Bajaj Chetak Scooter in the January month of Year 1999. He was issued a ICICI Bajaj Scooter Bond on 29.01.1999. The details of the bond is as follows:
                                  Bondholder No. 0023-217
                                  Certificate No. 23218
                                  Name of Bondholder: K Prabhakar Rao
                                  Deemed date of allotment: 29.01.1999
                                  Redemption Date: 29.06.2023
                                  Tenure: 24 Years, 5 Months

                                  Hence we request you to kindly send the procedure to redeem the bond. Please do the needful at the earliest.

                                  Please find the attached documents consisting of soft copy of bond etc.

                                  With Regards
                                  Kondapalli Vishnu Vardhan
                                  S/o Prabhakar Rao
                                  ICICI Bank customer support has been notified about the posted complaint.
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