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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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M
Makinen
from Thane, Maharashtra
Oct 1, 2023
Oct 11, 2023
This thread was updated on Oct 11, 2023
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Address: Thane

31.5.23/ 07:44:10 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

23.5.23/ 08:12:46 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

20.6.23/ 09:16:48 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

08.8.23/ 10:38:42 HRS. Kusgaon NH48 Charged Rs.62/- actual to be charged Rs.47/- Excess Charged Rs.15/-

21.6.23/ 17:51:52 HRS. Shedung NH48 ID:W02charged Rs.62/- actual to be Charged Rs.47/- Excess : Rs.15/-

8.8.23 / 19:07:04 HRS. Shilphata NH48 ID:W03 charged Rs.31/-actual to be charged Rs.23.50 Excess Rs.7.50

A repeated reminders they are not bothered to give reply to my complaint.
ICICI Bank customer support has been notified about the posted complaint.
"Dear Makinen, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mfh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team"
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    Asha0011
    Oct 1, 2023
    Oct 11, 2023
    This thread was updated on Oct 11, 2023
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    I am writing to bring to your attention an issue I recently encountered with my account at [ICICI Bank ]. I am deeply concerned about the unauthorized deductions from my account, which have occurred twice(1899), resulting in a total deduction of 3800. I wish to formally register a complaint regarding these deductions and request a full refund.The unauthorized deductions took place on [[protected]] and [[protected]]. I want to emphasize that I have not initiated or authorized any transactions or policies that would warrant such deductions from my account.

    To provide you with the necessary details for investigation, please find the attached document
    ICICI Bank customer support has been notified about the posted complaint.
    "Dear Asha0011, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mfj) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team"
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      Arun Pratap Singh Kushwah
      Oct 1, 2023
      Oct 11, 2023
      This thread was updated on Oct 11, 2023
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      I am with ICICI bank as a Privilege Banking Customer but this year 2023 the amount of 826/- rs was deducted from my account without any alert message. I have not used an ICICI Direct Demat account since so many years and it was deactivated for a long time. But this year, these charges were applied and debited from my account on 28-Sep-2023. DMC/ DP CHGS TILL AUG-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.
      Thanks,
      Arun Pratap Singh Kushwah
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Arun Pratap Singh Kushwah we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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        T
        Tirupa
        Sep 30, 2023
        Oct 11, 2023
        This thread was updated on Oct 11, 2023
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        ICICI bank has debited RS 814.45 twice in two days (29th and 30th September 2023) as dp charges. I have never opened an demat account nor utilized it for sell and buy stocks. So I demand ICICI bank to refund my money and look into this issue
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Tirupa we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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          Ashnik07
          Sep 30, 2023
          Oct 11, 2023
          This thread was updated on Oct 11, 2023
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          DP CH GS Till-Aug23 for ₹826 debited from my account despite multiple requests to bank to close my demat account.

          Please help refund and close the demat account
          ICICI Bank customer support has been notified about the posted complaint.
          "Dear Ashnik07, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a13mkw) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team"
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            Sumish1100
            Sep 29, 2023
            Oct 11, 2023
            This thread was updated on Oct 11, 2023
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            Refund of ICICI bank ecs charges around 50k

            Address: Bangalore

            Hi team,

            My query is that i have contact with customer care.
            But the resolution they given was not acceptable for me.
            In my bank account - ecs charges has been charged multiple times. It is because of some online applications i have used before who represents it but bank should not charge its multiple times. As i am facing difficulty of financial condition as my father is hospitalized and in need of a surgery...
            +1 videos
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            Priyanshu.Sahu
            from Baripada, Odisha
            Sep 29, 2023
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            One day ago (28.09.23) when i checked my account balance, I was shocked that around 1900 rupees where missing i checked all my transaction history of all upi apps but there couldn't find anything but when i checked my bank statement there I got to knew that 1899/- rupees where deducted for some "PPL/WPP_SR**********_Renewal of Policy" on 26th of September, 2023 which I have never enrolled for . There was not even a single message about the dedution of the money. I kindly Request for the money back!, its huge amount for a student.
            ICICI Bank customer support has been notified about the posted complaint.
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              V
              Vikram91
              Sep 29, 2023
              Sep 29, 2023
              This thread was updated on Sep 29, 2023
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              Address: bengaluru

              On the date of my salary icici bank has debited 80000 as an ECS charge multiple times without a notification.

              Its an entire month salary and i dont have any other source of income
              ICICI Bank customer support has been notified about the posted complaint.
              Sep 29, 2023
              Updated by Vikram91
              My one month salary been deducted as Bounce charges multiple times without an intimation or notification.

              Entire salary of 80000rs has been deducted from my account as soon as the salary credited.

              How do i pay my bills, rent, medical expenses?

              What the hell is wrong with u @icici bank
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                T
                Tahmeem Ansari
                Sep 28, 2023
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                Address: mehdipatnam hyderabad
                Website: icici bank

                D card fees 706 Rs
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  Shiddaling patil
                  from Bengaluru, Karnataka
                  Sep 28, 2023
                  Sep 28, 2023
                  This thread was updated on Sep 28, 2023
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                  Am a icici bank customer. Yesterday[protected] and[protected] on both days ecsrtnchg charged 5000 rupees + tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. Thank you
                  ICICI Bank customer support has been notified about the posted complaint.
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                    R
                    Ra Dhey
                    Sep 28, 2023
                    Sep 29, 2023
                    This thread was updated on Sep 29, 2023
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                    Today I have chcked my transcation from online banking and I saw that they have deducted 1899INR for some renewal of policy.

                    I got email they have mentioned
                    "your (New Policy)New Policy of CPP/OneAssist for (Privilege Single-Rs.2799)WA Privilege Single Rs. 1899 has been regd vide SR[protected] on 24-SEP-19. It will be completed within 1 working days."

                    I have not received any prior notification for that policy, I have not applied for that policy, how come they have deducted my balance, please help me.

                    I called customer care number and he said he can not help me and passed me CPP helpline number, when I called CPP helpline number they said they don't have information about this.

                    Customer care service is so bad, I have not applied for this policy for what they have charged me for.

                    Kindly help ASAP.

                    I emailed them as well in `customer.[protected]@icicibank.com` not sure if they will help me or not as experience was bad.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer, thank you for bringing this to our attention. Please help us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps, so we can help you asap - Team OneAssist.
                    Dear Customer, we need to take a closer look at this issue to see what's going on. Meanwhile, can you do us a favor and help us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps so we can help you out -Team OneAssist.
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                      Kavin0704
                      Sep 28, 2023
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                      Am a icici bank customer. On 26-9-23 from bank there was a deduction in the name of ecsrtnchg charged 2, 251.21rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        shafique kham
                        from Mumbai, Maharashtra
                        Sep 27, 2023
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                        Address: ICICI BANK LTD., GROUND FLOOR, SOUTH TOWERS, EAST WING, BANDRA-KURLA COMPLEX, BANDRA (E), MUMBAI. 400051.

                        Myself shafique khan This year 26 sep 2023 Rs.826 is deducted from my account without any alert message. DMC / DP CHGS TILL Aug -2023. So please make sure to credit the amount which has been deducted from my account..
                        ICICI Bank customer support has been notified about the posted complaint.
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                          M
                          Mukesh Dhaker
                          Sep 27, 2023
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                          Icici bank - dmc/in30302859769472 dp chgs till aug-23

                          Myself Mukesh Kumar Dhaker, I have been with icici bank since 2014. This year 2023 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform me of any charges while opening the account. But still, these charges are applied and debited from my account on 27 September 2023. DMC/IN[protected] DP CHGS TILL AUG-23 is shown in the statement. So please make sure to credit...
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                          Aa1223
                          Sep 27, 2023
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                          Hi.. My loan account ending with 9807 was already closed in the year 2022 but still its suit filed. Request you to remove it asap, I tried contacting the customer care also for the same but no reply till now.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            divya venkatesh
                            Sep 26, 2023
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                            As the account opened is savings bank account and its 0 balance account but the bank has deducted amount and replying that no sufficient balance is there. As we dont have any loan . And So many days there was no deductions at all. please provide the refund and reverse the transaction when i called to customer care they aid that machine automatically deducted the amount 6 times . So solve the querry or else this will go further.

                            1
                            ICICI Bank customer support has been notified about the posted complaint.
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                              sreshtha.burman
                              from Kolkata, West Bengal
                              Sep 26, 2023
                              Sep 23, 2023
                              This thread was updated on Sep 23, 2023
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                              Address: 60/33 Hari Pada Dutta Lane.kolkata700033

                              My ICICI credit card was used internationally without my permission and authorisation.Neitger did I get any messege not a call for the authentication.tge amount was 28, 224 rs .Neither did I give any OTP not did I click any link.It took place on the 23.09.2023.Since then I have been calling several times, went to the police.It has been a harrasing for me.How could the bank give out the money without my permission??.

                              Sreshtha Burman
                              [protected]
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Devang maurya
                                from Ahmedabad, Gujarat
                                Sep 24, 2023
                                Sep 26, 2023
                                This thread was updated on Sep 26, 2023
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                                Cashtxnchgs in august 23 plus gst rs.2817

                                Address: Ashram road Ahmedabad icicibank limited
                                Website: www.Icicibank.com

                                Icicibank account :[protected] saving account name Devang maurya

                                Bank charges me rs.2817.24 for what which I am not aware of it and bank has not informed me about and not give me any message for these type of transaction.when i check my statement found rs.debit rs.2817.24.

                                So I am not ready to accept I am not responsible for the same and i acknowledge to icicibank to return my money and give credit rs.2817.24....
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                                Manoj Nag
                                Sep 23, 2023
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                                CashTxnChgs-Branch-Aug23+GST

                                Address: Bengaluru

                                Last month, i had to deposit some cash using the cdm machine at my home branch.

                                I had enquired in the branch itself if I would be charged any fee if I happen to deposit xxxx amount to which I was assured that there would be no charges If I deposit the stated amount.

                                I proceeded to deposit the said amount.
                                Fast forward to a few days back, when I was checking my statement, I could notice a charge of around...
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                                Sivaramakirshnan
                                Sep 22, 2023
                                Resolved
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                                Resolved

                                Surcharge Dt:21/09/23 MCC 4112

                                Hi, ICICI Bank has deducted 2.37 rupees from my account with the transaction remarks "Surcharge Dt:21/09/23 MCC 4112" without notice.

                                Kindly refund my amount to my account. Let me know why this kind of deduction happens ?...
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