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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 228

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R
Raman261
Jun 27, 2021
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Without concent Money deducted in the name of dmat account, while i never created one. I did not received any message or notification. This is a new fraud icici bank is doing with their customers. They did this on Friday so that customer could not take any action till monday as when i contacted customer care, they says we can not nothing bu i as for dmat issues staff works from monday till friday. This is a big scam.
Aug 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (284312) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    plmanmohan
    Jun 27, 2021
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    Address: Nuapatna

    Hi Sir,

    I am not using any Demat account under your company. But an amount of Rs 826 has been deducted from my account. Please, refund my amount.
    Please, close if any demat account you have opened in my name. I do not want any demat account.

    Details is provided below:
    Date: 25/06/2021,
    DMC/IN[protected] DP CHGS TILL MAY-21
    Amount: Dr.: 826.00
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (283472) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Swaraj Nersekar
      Jun 27, 2021
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      I do not have a Demat account from ICICI bank. But I can see that the amount has been deducted from my account. Also, the dates in my account are reflecting wrongly. Requesting for a quick resolution.

      I can see the below in my account statement.
      "DMC/IN[protected] DP CHGS TILL MAY-21"
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (283479) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        K
        Krupa K gowda
        Jun 27, 2021
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        Myself Krupa K Gowda, 826.00 rupees has been deducted from my account as (Dmc/[protected] dp chgs till may-21) on[protected]. I have never used my demat account till now.

        Without any information icici representative open my account. I was supposed to open salaried account at that time and later when i get to know that they opened my demat account as well and when i call them and asked why its open, i never told you about that then they said that it is free and this will be non chargeable or deduct money. When i checked my balance through icici mobile app then i saw these has been deduct and without any deduction message alert in my mobile which is registered with mobile banking with icici.

        My icici account number is[protected]. This is unethical and unacceptable for me and i request icici to please refund my amount and also deactivate the demat account to avoid any further deduction. My phone number is [protected]
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 28, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Jun 26, 2021
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          Now this has become a quite repetitive issue. Today i was jst ahving a look at my transactions and i see this “ DMC/IN[protected] DP CHGS TILL MAY-21 with charges close to 867 on my icici account. “ I did not authorise this charge and want it returned to my account asap.
          My name is Shridhar Chandna and i have a WEALTH account with you guys.
          My id is- [protected]@gmail.com

          Get in touch with me asap
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (283485) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            Pooja Chib
            Jun 26, 2021
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            Address: ICICI Bank

            There is no way to check gift card balance on their website. At ATMs also there is no option and even when we call customer care they do not connect with customer care executives and do not even have an option to check balance and the call gets disconnected.
            Aug 14, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 28, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (283497) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Darshan Navale
              from Bengaluru, Karnataka
              Jun 26, 2021
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              Hi, i have been charged DMC charges of 826/- without my concern. Please note that i never use Demat services offered by ICICI. Kindly help me with transferring back my debit amount.
              Aug 16, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 27, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281569) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                nithinajc
                Jun 26, 2021
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                On 25th of June 2021, my account has been debited with an amount of 757.17 rupees and the statement is shown like DMC/[protected] DP CHGS TILL MAY-21. I don't what is this about or why it has been deducted from my account. Similarly a month ago you have deducted some amount saying it is my debit card charges. I don't know what all you are deducting or when it is done. Now I'm afraid to use this account as I'm not sure will money be there or not. We are using bank services to save our money not for you take from it whenever you want. I'm really disappointed with your service. Please do something, so that I can use your service fearlessly.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280023) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team  
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                  Manish Badaya
                  Jun 26, 2021
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                  Its not acceptable at all that every year I am getting charged for the service which I haven't used. I have tried every possible way to get it resolve however it's not working. Now I need my money back that's it.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280067) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    H
                    Harsha0695
                    Jun 26, 2021
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                    Address: 15-85, New Mirjalguda, Malkajgiri, Hyderabad 500047 near shiva kirana general store
                    Website: www.icicibank.com

                    I am Harsha Vardhan. Yesterday 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Transaction details - DMC/[protected] DP CHGS TILL MAY-21.
                    This is completely unacceptable.
                    So please make sure to credit the amount which has been debited so far
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 27, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281575) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Jun 29, 2021
                    Updated by Harsha0695
                    Provide your Email ID, I will Email. All the Email that I found on your website are not working. Get me the working Email ASAP.
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                      S
                      Saibabuboddu
                      Jun 26, 2021
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                      Resolved

                      Myself saibabu boodu, i have been with icici bank since last 5 years. This year 2021 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till mar-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                      My contact no[protected]
                      Mail id - gladiators.[protected]@gmail.com
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 27, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Kirtisingh2311
                        Jun 26, 2021
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                        Amount got deducted from my account and I haven’t applied for any demat account . I want my money back.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279530) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Ayushi257
                          Jun 26, 2021
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                          Rs. 826 has been deducted from my ICICI bank account with narration: DMC/IN[protected] DP CHGS TILL MAY-21. Kindly note that I have never used my demat account, nor had I activated my demat account. Why were the charges debited? I need refund asap.
                          My account no is[protected].
                          - Ayushi Agrawal
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280088) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Avisha PJ
                            Jun 26, 2021
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                            Hi,

                            I never requested for a demat but I can see that the bank has created a demat account number. Now I can see the Rs 482 has been deducted from my account without prior notice or message. I want the demat account to be closed since I never gave a consent to open it in the first place and also want a refund. This is not acceptable.

                            Thanks
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280096) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              sudheerkamal
                              from Jamnagar, Gujarat
                              Jun 26, 2021
                              Resolved
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                              Resolved

                              I am SUDHEERKAMAL BATTA. 481.00 Rupees has been deducted from my account as DP CHGS TILL may-21) DP charges on 25/06/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile
                              Apr 15, 2022
                              Complaint marked as Resolved 
                              Bank contacted me and resolved the issue.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Account number :[protected]
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280108) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Anil4232
                                Jun 26, 2021
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                                Resolved

                                Bank account no.[protected] From 26/05/2021 To 26/06/2021 Amount DMC/IN[protected] DP CHGS TILL MAY-21. Money deducted but I have never used demat services, then why?
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 27, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Aayushikak
                                  Jun 26, 2021
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                                  Myself Aayushi Kakarania, 481.83 Rupees has been deducted from my account no[protected] as DP CHGS TILL May-21 DP charges on 25/06/2021. I have never activated and used my Demat account till now.

                                  There was no prior notice.I haven't received any deduction message to my mobile.

                                  I need justice and my money back immediately.My Account Number is[protected] .
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team 
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                                    Om Bamnia
                                    Jun 26, 2021
                                    Resolved
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                                    Resolved

                                    Address: Shambhupura (RAJ.) DISTRICT CHITTORGARH

                                    23/05/21dt. Time 10/27 ko mere account se fraud transjition 89997/rs ka hua hai jiski complent bank mai bhi kari hai lekin karywahi nahi hui hai .29999/ rs ki 3 transjition hui hai jiski UTR no. 1.[protected], 2.[protected], 3.[protected] . Ye transition phone pay se hua hai.
                                    Bank account no[protected] . IFSC CODE :- ICIC0003899
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Jun 26, 2021
                                    Updated by Om Bamnia
                                    Mere account se frod transjition 89997/ ka hua wapas mere account mein transfer karne ki kripa kare
                                    Verified Support
                                    Jun 27, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      HDF
                                      Jun 25, 2021
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                                      Address: New Delhi

                                      Amount deducted from my HDFC bank account but not credited to ICICI bank beneficiary's account.
                                      Transaction date: 31May2021
                                      Transaction ID:[protected]
                                      Amount : Rs 2500/-
                                      Beneficiary's Account details : ICICI a/c[protected]. IFSC ICICI0000029.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        mshegde1963
                                        Jun 25, 2021
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                                        ICICI Bank has deducted Rs. 7316 from my Demat account without any prior notice. Account Number :[protected]

                                        Transaction Remarks :
                                        DMC/IN[protected] DP C HGS TILL MAY-21

                                        Please refund the amount ASAP
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Request you to refund the deducted amt of Rs 7316 ASAP
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279998) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team  
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