ICICI Bank Complaints & Reviews

Hi,
On 17th sep 2021 Rs 590.00 debited from my account as ECSRTNCHGS160921_SR[protected].
Please can you return back.

Brajabandhu Das
A/c no[protected]
mob-[protected]

I had raised a complaint for fastag not being delivered, called customer service number of times, everytime they say wait for 3 working days. Nothing happening always same response. What kind of service is this??

My account details are:

Account No:xxxxxxxxxx1848
Mobile No:[protected]
Cust Id 16066607

Complaint raised on 7th Sept 2021

Dear Customer, the complaint for your ICICI Bank FASTag has been registered with Ref. No. CMP[protected] and will be closed within 7 working days.

Customer ID:
[protected]

ICICI has charged 688.33 Rs for Demat account DP charges.

Not Even send message for money deduction of Rs. 688.33

I have never open demat account with icici then how can u people deduct money from My account. This is the second time demat account fees is deducted from my account without my permission.

Please refund my money

*Ac no.:[protected]

NAME: MAYUR NIRMALKUMAR BALANI

Mob no. [protected]

Screen shot is attached.

2000/- rs deducted from my Saving account ICICI bank without my consent, sms title says "Dr. Tran for Funding A/C for 2000/- has been created".
I mean if i have to use it for investment i have other instruments than this forceful investment plans oppressed by bank itself.
This is illegal, kindly revert the transaction back to the account.

For home loan all processing done but also submitted to all fees 4000.00 thousands collected properly ICICI bank but After the refused loan and loan all charges I am absolutely hangry, so nessorry action please
Thanks and regards,
Manivannan R

My money is being deducted in the name of minimum account charges without even notifying it. It was open on the terms of zero balance account and now money being deducted kindly resolve my issue
This month it deducted Rs 698. Last month it was somewhere around 250 or above.
Kindly look into the matter and refund the same.

275.33 INR debited from my account no. ending in 1771, A/c Holder Name- Jaspreet Singh Chawla, Mob#- linked to account.as DP charges for demat account. I never used it as it was forcefully/zabardasti given to me by icici official/representative on ICICI bank account opening by communicating that there are no charges/fee whatsoever, applicable for this demat account for lifetime. And they are deducting the amount now, which is unethical.

I have never used it, never want to use it. Moreover, I would not like to have an account where false promises were made to me.

I reported this fraud and complaint to them on 30-Aug-2021 but they are simply delaying the refund process by giving excuses and all. I have done multiple follow-ups and they do not respond timely.

Please help me get the bak an amount of INR 275.33 inr into my bank account ASAP.

Thank you.

ICICI BANK-Deduction of money on account without any information

Hello, my money was deducted from my account without any information and the deducted amount is Rs 67.41 for MABCHGS. It happens simultaneously with me. I request you to uhot into this issue and refund it asap.
Thankyou

Dear sir / madam,

I have icici demat account

I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

EBA/NSE N/[protected]
2021174/[protected]
amount 737.43
DR

[protected]
EBA/NSE N
2021154/[protected] amount 702.01DR

Not getting refunded, please advise.

Regards,
Amit Goyal

I am a customer of ICICI Bank account number:[protected]Account holder's name:- ANAND HADAGALI
IFSC Code :- ICIC0003694

When I withdraw the amount at ATM, it's deducted from my account but I didn't get cash in ATM, Date: 26/07/2021, time12:25 pm,
record no:7489,
Reference no:[protected],
RESP CDE 001,
Withdrawal RS: 1000.
Please find the attached ATM Recept. Please investigate and get it credited back to my ICICI S/B account ASAP.

I am an icici bank customer. Today 16-09-21 ecsrtnchg charged 590 rupees. and 590 rupees two times deducted from my account. I don't know what the charges ecsrtnchg... The bank hit the charges without my knowledge and without any confirmation email or SMS or any phone call. Please explain what the charge it is. This type of direction is not good please return my charged amount. My email id is [protected]@gmail.com. I even not getting any deduction messages on my phone. So please return my money.

As per last statement I have paid 3000 INR on 21.08.2021 to my ICICI credit card.But yesterday I got a call from ICICI bank that I still have Current Outstanding Amount that is 4044.46 INR.But as per billing cycle 2977 INR my EMI value and I paid it before the stipulated time.You can check.

Kindly describe the payment break up of 4044.46 INR (that is my Current Outstanding Amount as per ICICI bank.)

And Please specify why I will pay again within the same billing period after full payment?

Hi,

This is regarding late payment charges of Rs 500+90 levied to me on my credit card no. Xxxxxxxxxxxx6005.

I had called customer care regarding this and explained to him that i forgot to pay on time (Payment was only 4 days late). All my past payments have always been done before due date. Also, i'm holding salaried account in icici bank since dec 2007. Despite all this i was not provided with any relaxation regarding this.

This is very disappointing and discouraging to see that i have been a customer of icici bank for such a long time and i have received this kind of response

So, request you to pls look into it and reverse the late payment charges otherwise i don't have any option other than clearing all my dues and closing this credit card for good.

Looking forward to your positive response.

due date is Sep 12 2021,
i paid Rs10, XXX on Aug 22 2021(balance of that day) but the emi forgot EMI transaction was debited on 24th Aug 2021 Rs7, XXX.(which i forgot)
now - had cleared the due on 16th Sep 2021
Pls reverse the late payment charges so that i can pay my dues immediately.

Refund and deposit590 rs

Sir
This is regarding the order I placed with the merchant Amazon.in on 05/09/21 with amount 1493. The order was cancelled and the merchant confirmed the sam through email which was forwarded to ICICI customer service . After 7 days also the money is not refunded to my account . After sending many mails with relevant documents confirming that the merchant didn’t received the money, I didn’t received any reply back till now. Contacted customer service also . Please do the needful .

My credit card ending with 3009 transactions are not accepted. Please check the issue.
Thank you

This bank deducts charges and gives no information. This amount is always deducted when there are less funds in the ac. The charges are huge and with no intimation or even a text after charging to keep us informed. Now a days they dont even send text msg when funds are recieved. I have been getting charged for a very long time and always big amounts. They dont deduct timely, they deduct once a while which ain't good. Plz somebody take a look into this as it's not one complaint or a few, there are too many complaints with the same issue, which means it's an ongoing issue.

I'm an icici bank customer. From[protected] ecsrtnchg has charged around 1700/- rupees. The bank hit the charges without my knowledge & without any confirmation email or sms or any phone call. Please explain what charge it is. This is disappointing.

I wrongly transferred an amount to a beneficiary account . Beneficiary refunded the amount in two days .After which we told them to remove the lein .They wasted our time for 2 months and today they say it's not in their process to send lein removal confirmation mail to kotak .Kotak bank has requested icici to send confirmation mail so that they can remove the lein from beneficiary since they already transferred it to us .Now ICICI is asking me to tell the beneficiary to raise debit concern. Both banks are planing passing the parcel

Dear sir / madam,

I have added funds from icici savings to direct (Demat account) and purchased the stock.

I have seen the following transaction. Not sure why i have been charged or deducted the amount of Rs 1.4k from my savings.

09/09/2021 eba/nse n 2021171/[protected].

Not getting refunded, please advise.

Regards,
Meeth