ICICI Bank Complaints & Reviews

199rs have been deducted in the name of VSI*AMAZON STAN. Kindly look into the matter as I haven’t done this transaction.

Respected sir,
There was autodebit of Rs 499 from my icici bank account through debit card. I have neither done the transaction nor have received any OTP. Transaction was made through VSI, more precisely VSI*WWW HOTSTAR. I request you to go through my problem and help me resolve this issue

Regards,
Hitesh Kumar

Dear Team,
I have icici bajaj scooter bonds which having redemption date on 2023.
Please share details how to track, bond info online or where to redeem.

Thanks,
Dipesh

Since yesterday I am not receiving OTP on my registered mobile no. for my account no.[protected] with ICICI bank. I'm unable to complete online transactions owing to this reason.

Kindly resolve at the earliest.

I have had my saving Account in ICICI Bank Indiranagar, Bangalore, for over 6 years. I use this account for my SIPs and other investments. It is an account that was created along with my Demat account in ICICI Bank.

I was looking at my bank statement today and I noticed 2 MABChgs made on Sep 21st under MABchgs-Aug21+GST and MABchgs-Jul21+GST, without any prior notification or warning!

Please take action against this Bank for extorting the charges from my account for the first and without consent or warning!

Hi Team,

On 15 Aug 2021, I received a message that 49000 & 2100 debit from Ashoka Sales in Faridabad using my credit card which was with me in Pune location Baner after getting a message of the debit amount I raised the complaint to customer care they blocked the card and I raised the cybercrime complaint after an hour of this in Pune.

Customer support asked to submit documents to the branch so I did on 17 Aug, because 15 and 16 were bank Off so 17 Aug morning 10 am I have submitted documents but from ICICI that requested got closed automatically and raised new request and no one inform me and that second request which was generated it got closed by saying you haven't provided documents so I again escalate with a new request and submitted document to branch again.

This kind of ICIC doing fraud support, which customers are facing I'm also planning to file FIR & Petition against ICICI bank for the same.

Without Giving OTP & PIN and card with me in Pune the transaction happens in Faridabad using my credit card this is so shocking for me.

I really, need your help to investigate this issue and give my 70k amount back please because I work so hard to earn money but this kind of thing is very bad.

Please check below ICICI SR numbers.

First Request 15 Aug (Which was closed without giving proper reason to me and second request they created and says we don't have the document but this request does already has documents.) SR[protected]

Currently New
SR[protected]

if any other documents are needed let me know.

Thanks
Nitesh

Hi,

I have already raised charges dispute against this transaction still they are saying that as per them amount has been received by the merchant.

Merchant is denying that they have not received this amount. I have already forwarded email that has been received by the merchant on the same day.

My question is if merchant has not received the payment where it has gone.

If bank is not going to help I will raised concern in front of Ombudsman or RBI.

Awaiting for the response.

Thanks and Regards.

Manisha

Mobile number: [protected]

Account number:[protected]
Transaction date : 8th September 202q
Amount: 1396

I am currently in United States, trying to make transactions using ICICI credit card, but unable too.

I have been unable to receive OTP from last 24 hours.

Kindly resolve the issue ASAP.

I have been associated with ICICI Bank for more than 10years and this is the first time on 20th SEP 2021 three UPI fraud transactions happened with phonepe wallet financial loss of 16600 amount. I lodge complaint SR[protected] against these fraud transactions to resolve the issue immediately. In parallel working with cyber crime to lodge RBI ombudsman case to avoid such cases in future.

Pls prioritise and resolve the fraud transactions amount with reversals.

Dear ICICI Bank,
Iam maintainig a current Account bearing A/c no. is[protected] in your bank at Rajouri garden, New Delhi branch. Your bank has been deducting Rs.7080/- charges from my A/c on 05 Aug, 2021. After telephonic conversation with your staff/executive at Rajouri garden branch, I found out that the charges were relating to MAB charges. FYI, At the time of A/c opening your staff/executive commited MAB is Zero for first 6 months from the date of A/c opening then after MAB is Rs.10000/- and also I have maintaining the same MAB as per instructed by your staff/executive. So, what wrong with you. Why you unnecessary deducting my Rs.7080/-. I humble request please refund my money in my current A/c ASAP. This is already too late by your staff/executive at Rajouri garden branch. Your staff/executive is just manipulate to me from last 1 month, So rubbish. Then I complaint online on ICICI portal and by e-mail but same not respond from more than last 1 week. This is my forth complaint at you. So, I requested to you at least please reply Yes or No then I will take a further action.
Please don't do that type of misguiding to any customer. You know very well this is pandemic time, So kindly refund my money ASAP.

PLEASE DON'T POLLUTE BANKING INDUSTRIES.

Thanks & Regards
Rajesh Singh
Pyramid Services
[protected]/rajesh.singh.[protected]@mail.com

Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~13sep21~0e5cd7

Let me know why you charging this amount from my account. What this is charge for?
I am maintaining my monthly limit above 10000 then how could you charge
.
Kindly refund my money otherwise i will file a compliant in consumer forum.
Thanks & regards
S. Gopinath

I just received a mail and a sms that rs.2307.03 was deducted from my account by VSI GOOGLE NOR. I did not buy or purchase or consent to this transaction. This is my third time facing these kind of transaction in my account. But this time the amount is huge. I hope ICICI can resolve this asap and refund my money. This is absurd.
Thank you.

They deducted ecs charge without any notification and or any kind of information ECSRTNCHGSSRGST

in icici Bank

Hi Team,

My food e was expired and I was asked to request new card via SMS.
By the time the card was dispatched we were shifted to a new place and I couldn't update my new address.
So the card was returned back to the bank.
I tried resubmitting request via SMS with new address but nothing worked.
There is no provision to update address nor contact anyone regarding food card queries.
Pleas help on the way forward.

Thanks,
Vidhya

I am really disappointed by your actions. Without information to me, icici bank has debited Rs. 670 to my fast tag account on 11.05.2021 and made zero balance and blacklist to my fast tag account. Still I have not received fund Rs. 670. I have attached Statment also. I have got bad experience from your customers care team.we are fed up calling them and of their false assurances. They say to recharge again. They r just looting the money. Kindly credit amount Rs. 670. URGENTLY. Shridhara Devali Narayana. Fast tag No 13182496

I had transferred an amount of Rs.9000. But by mistake the amount was transferred to wrong account. The said account was dormant. I had mailed regarding this issue to ICICI Bank but have not received any response from the bank. I had requested bank to reverse the amount.

I hereby request to reverse the transaction asap.

I have given repeated Compaints from my email ID [protected]@gmail.com, no one is responding, have done payment of Rs.4370 towards EMI conversion of my credit card dues but after payment the same is not done and my outstanding is increasing even after a 7months of raising the issue. Satish chowhan [protected],
Since Feb 2021 I have been waiting for a resolution the outstanding has went from 90k to to 140k, they are intentionally calling my family members instead of calling me. they abused me and my family members for non payment.

Hi,

I am icici account holder, my account got deducted as "CashTxnChgs-Branch-Jul21+GST"

20Sep'21 - rs 3001

I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

Hello Sir

Without any messages and notifications how can you auto debited my money..? What is this happening from your side. What charges is this ECSRTNCHG01

I have made an IMPS transaction from my imobile application, IMPS transaction.
I received confirmation screen of successful transaction but the recipient haven't received the money!,
This is really pathetic service, why you charge us fee for IMPS transaction if you cannot complete it instantly.
This is ridiculous.

Below I am mentioning my transaction details.
Sender Bank- ICICI Bank
Sender acc no[protected]

Receiver Bank- IDFC bank
Receiver acc no- [protected]

Reference ID[protected]
Amount- ₹4990

Date: 19th September
Time: 1:06 am (night)

It's my request to complete this ASAP or else I will take strict action on this kind of behaviour.