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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 229

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B
B omkar
Jun 22, 2021
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My account got deducted two times nach rtn charges as on 22062021 it stated that
1.nach_AD_RTN_CHRG_of bnkBFLf~02jun2021~e4c5b9b~400CD

2.nach_AD_RTN_CHRG_of bank BFLf~09JUN2021~e5dUaab~400CD.

I want to know for what reson you people deducted two times and how is this correct in this pandemic situation please repay my amount to my account
Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (269073) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Tanzy Tanzy
    Jun 22, 2021
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    ICICI debited 1180 from my account in June 2021 and I don't understand why? This is pure cheating. This was my hard earned money and bank can't deduct this money without informing me. I want the refund from ICICI at the earliest. Please look into this.
    Aug 5, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (269038) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      ShilpaGore
      Jun 21, 2021
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      There has been auto debiting on my account.
      Transaction:
      21 June 2021 VSI/RAZ IE onli/[protected]

      I did not authorize this transaction.
      Not even received OTP.

      Please look into it as soon as possible.

      Thanks,
      Shilpa Gore
      Aug 5, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (269046) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        sunandajais
        Jun 21, 2021
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        Address: Indira Nagar, Lucknow

        I opened Women Saving Account, a minor account in the name of my son
        , a RD and a demat account at the same time from ICICI
        representative who collected the application form from my home . At that
        time, I was told that I am availing zero balance account under Women saving special scheme. But ICICI had wrongly deducted MAB charges from my account without informing me.
        But, whenever I enquired about the details of minor
        account of my son, I never obtained any response from ICICI bank
        representatives.
        I am complaining this to ICICI customer care but got no response or unsatisfactory response..
        ICICI Bank customer support has been notified about the posted complaint.
        Still unresolved
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          R
          Ranjan11
          from Ernakulam, Kerala
          Jun 21, 2021
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          Hi Team,

          I always keep my bank account balance as per the policy, but on 18th June, 2021 the ICICI bank has deducted Rs. 590 without any information.
          I sincerely request and urge to take serious action against such fraudulent activities done by banks.

          Thanks,
          Aug 5, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (266997) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team  
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            S
            Saurav710
            Jun 21, 2021
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            Resolved

            I'm not able to deposit money in my bank account

            I'm trying to deposit money in my ICICI BANK account from last 2 days and it's failing again and again with the following message in my inbox "Dear Customer, your credit request is declined. UPI Ref. no. xxxxxxxxxxxx - ICICI Bank." I tried calling customer care but no response. I urgently need to deposit my money in bank account please help if any one can....
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            rkpokharana
            Jun 21, 2021
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            Address: RAJ KUMAR POKHARANA, 02 GANESHAM, 16 MOTI MAGRI SCHEME, UDAIPUR -313001

            I Have Invested In Four Bonds Of Mmb-0 In March, 1999 And Same Was Due For Redemption On 03.03.2017. Then After Talking On Phone I Have Sent All The Original Bonds With Copy Of Pan Card, Aadahr Card And Cancelled Cheque To 3 I Infotech, Vasi Office, Mumbai By Registered Post. Thereafter I Talked To Them They Informed Thet They Have Received And They Have Sent But Till Date Nothing Has Happened Particularly When I Have Sent Everything Like Pan Card, Aadhar Card, Banking Details. I Request That Matter May Please Be Taken At Appropriate Level So That I Get My Maturity Amount Alongwith Interest.
            Aug 5, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (266093) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              Address: ICICI bank Delhi

              Sir/ Madam
              Reference: Numerous request by emails dated 21.04.2021, 23.04.2021, 26.04.2021, 27.04.2021, 04.05.2021, 05.05.2021, 06.05.2021, 08.05.2021, 10.05.2021, 12.05.2021, 20.05.2021, 24.05.2021 and 07.06.2021, 12.06.2021 and 14.06.2021 addressed to customer care center of the bank

              I Ashok Kumar Jain, on behalf of my daughter Pratibha S Vedi, would like to submit our grievance regarding refusal of the ICICI bank to...
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              Vidhyasri29
              Jun 21, 2021
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              Resolved

              Hi Team,
              I would like to bring it to your notice that, the amount of Rs.169/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited oblast month and today 21june, 2021. Could you please assist me regarding this.

              Thanks
              Srividhya
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 22, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (268961) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                Radheyshyam Chaubey Ji
                Jun 20, 2021
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                Glenmark Pharmaceuticals, is involved in unethical and fraudulent activities. A medicine called Fabiflu is manufactured by Glenmark Pharmaceuticals. Head office of Glenmark Pharmaceuticals is located in Mumbai, (Maharashtra) India. I had purchased Fabiflu packet in Indore (M.P.). Glenmark Pharmaceuticals is not taking back it's own manufactured Fabiflu tablets. Normally what happens that when we purchase something from market and return it, we get back amount. This is called ethics. But this is not so with Glenmark Pharmaceuticals. It does not bother whether any person dies after taking it's medicines, after-sales. Glenmark Pharmaceutical is only bothered about money . Completely inhumane and unethical approach. Glenmark Pharmaceuticals customer care is very poor. They give vague replies because they have thief in their minds. If they are honest, they should give a clear worded reply. I have unused 9 tablets of Fabiflu, which they are not taking back and refunding amount. If they themselves do not respect and understand importance of it's own made medicine, why would other pharmaceutical company understand importance of medicines manufactured by Glenmark Pharmaceuticals. They are not taking back their's own made medicines. This implies that they themselves are not sure about quality of their's product. This way, they themselves are tarnishing image of Glenmark Pharmaceuticals, in market and are having loss of reputation in market. There is logic behind this. Consider Pharmaceutical company as Parents and product manufacured by company as their's sons or daughters. If son or daugher does any mischief in society, then whom we hold accountable ? Of course, Parents. Parents can not tolerate disrespect of their products( Sons or Daughters). If someone faces any issue, then he asks parents to take care of their's products. Similar logic applies to pharmaceutical company. If someone is throwing their unused medicines as garbage, then indirectly it is insult to company. Pharmaceutical company must take back unused medicine and resale it in market in new packet or do modication in it if needed and then re-introduce in market. Hence ultimately, I would advise not to purchase any medicine manufactured by Glenmark Pharmaceutical . Because Glenmark Pharmaceuticals, to the best of my knowledge, does not have take back policy at all. Glenmark Pharmaceutical is having one-way traffic i.e. sell the medicines any how, in market. Take money from purchaser and after that completely forget about it. All this, I am saying on the basis of my first-hand experience with Glenmark Pharmaceuticals, India .
                ICICI Bank customer support has been notified about the posted complaint.
                Jun 20, 2021
                Updated by Radheyshyam Chaubey Ji
                Glenmark Pharmaceuticals, India should be there . ICICI Bank is wrongly printed. Also this complaint should come under category " Pharmacy " instead of "Bank".
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                  S
                  sambathraj
                  Jun 20, 2021
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                  Address: pollachi

                  Ref to the transaction number [protected] icici eazypay kinldy make the refund to my tatasbi credit card from annamalai university (if transaction is failed my knowledge, even success reverse the amount )
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 22, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (269041) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Veena Vinitha K
                    Jun 20, 2021
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                    Address: ICICI Bank, Electronic City, Phase 1, Bengaluru

                    We visited the ICICI bank, Electronic City branch, Bangalore on June 11th 2021 to deposit our cash in the bank, some amount got deposited and some amount got stuck in the machine and the message came up that the transaction was unsuccessful. Immediately we informed the branch people and they took the details and remaining amount was manually credited to the account. We calculated and informed them how much money is stuck in the machine and they informed it will be credited within 24 hours, but nothing happened even after 10 days, none took the ownership to contact us and inform anything. We have raised a complaint on mail and phone but no response. We have no other option but to reach out to the police if the bank people do not respond!
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (263903) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Pritish Priyadarshan Sahoo
                      Jun 19, 2021
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                      I have been charged MAB charges for not maintaining the minimum balance in the account. I have the following issues with the charges and requesting to waive off/refund the charges.

                      My account was a salary account type when opened and in that no minimum balance was required to maintain as per the rules. However when I switched the company the account automatically got converted to a Savings account without my consent and no emails, calls, and reminders either regarding the same.

                      As a custom, I have the right to know when my account is getting converted and what are the rules for the same account. But the same didn't happen.

                      I was totally unaware of this until I checked my account balance and statement 699 missing, then I complained but they didn't reply anything or waived off my fee. Again this month they deduced again 532. I am helpless right now.

                      Please help me to waive off the charges.
                      Total MAB charged 1232 INR.

                      Mobile no:- [protected]
                      Email: [protected]@gmail.com
                      Aug 25, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 20, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team 
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                        S
                        Shaunak201301
                        Jun 19, 2021
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                        Resolved

                        Dear Customer, transaction of INR 1, 300.00 done on ICICI Bank Account XX534 on 19-Jun-21. Info: VIN*GOOGLE G. Call on 18002662 for dispute.

                        This transaction was not authorised by me. No OTP given. How did this transaction go through.
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 19, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (261808) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          G
                          Jun 19, 2021
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                          Hi I am Rahul Kumar Gupta .My account no.[protected] . I do trading but except brokerage charge other charge EBA/ NSE N ... is deducted from account many times. This is what type of charge . Please refund it.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 19, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            J
                            jarsulap
                            Jun 19, 2021
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                            I had done buying of RUCPAP SHARES thru my joint account with ICICIDIRECT ON 18/6/2021. The trading was completed and requisite money had been deducted from my savings account attached with my broking account instantly, but the traded shares are not showing after about 22 hours of the trade as usually seen the next day after 9.30 AM (19/6/21)
                            My Demat account No. [protected]. In case you need some more details in this matter, please ask me.

                            Truly,
                            SURAJ PAL SINGH
                            [protected]@GMAIL.COM
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (261172) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              rajat_4u
                              Jun 19, 2021
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                              Resolved

                              ICICI Demand Draft LOST ICICI DEMAND DRAFT

                              Address: Icici Bank, Gaur City-1, Noida

                              Hi,
                              I have made two drafts of Rs1, 15, 000 each on 7th, Jan, 2017. The DD got misplaced and not able to submit the same to the party. Unfortunately, the company got closed and i was not able to take the NOC from them. I have also registered the complaint at that time to the police. I am following with the bank branch from last 3 years to get my money refunded but all in vain.
                              Request to top authorities to check and solve my...
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                              rohit.shinkar
                              Jun 19, 2021
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                              Resolved

                              MAB charges for not maintaining minimum balance in the account

                              I have been charged MAB charges for not maintaining minimum balance in the account. I have following issues with the charges and request for reversal

                              My account was a salary account type when opened and in that no minimum balance was required to maintain as per the rules however, ICICI Bank started charging me for the MAB out of no where from January 2021 hence I have following issues to raise:

                              1) MAB charges...
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                              Ahsin003
                              Jun 18, 2021
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                              Getting an error as For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card/login has been blocked for online transactions at Verified By Visa merchants.
                              My card in been blocked because I had entered wrong details. But I entered correct details only . Please help me to unblock my card
                              ICICI Bank customer support has been notified about the posted complaint.
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                                H T
                                Jun 18, 2021
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                                I don't know how charges are due in my icici account I had given several mails regarding the same. The day I opened account here on the first day itself there was a issue because of that I didn't funded the account. Now when I'm trying to use it and depositing any amount it's getting debiting for mab charges. No one is helping to waive the charges. It's my request please waive the charges and I'll be keeping succficient funds from the day onwards you waive the pending service charges.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (258608) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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