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ICICI Bank Complaints & Reviews

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3.3
Updated: Jul 14, 2026
Complaints 23787
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14308
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ICICI Bank reviews & complaints page 33

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S
Sonakshi Manchanda
Dec 26, 2019
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ecsrtnchg deductions every month without any notice

Address: Bangalore, Karnataka, 560100

Hi icici bank,

My account is getting deductions every month 472 multiple times in month and as a result my account balance has dropped drastically. I am not sure what this means and why is it auto deducting? Can icici please answer and return the entire amount right away. This is not done. I'll close my account with you guys.

I can be reached at [protected] or [protected]@gmail.com....
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M
MohitAK
from Noida, Uttar Pradesh
Dec 20, 2019
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fastag not received or delivered

Address: 201301

I have applied for the fast-tag from icici bank fastag portal. I have already paid all the charged but i didn't get any response from icici. I have just received customer id & wallet id but the physical fastag is not received from the bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarifies the current status of fastag....
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avp_18
from Pune, Maharashtra
Dec 19, 2019
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fastag not received and customer care never picks call

Address: Pune, Maharashtra, 411014

I applied for ICICI Fastag last month. Today, 19/12 I received serial number assigned to my tag account number. But I am not able to register even I have tag account number. It keep on asking Customer ID which I did not receive yet.
There are 3 major questions I have -
1. How to register to ICICI Fastag?
2. When will I receive fastag?
3. Is ICICI Fastag Customer care number really working?
How to get further...
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N
nik93
from Surat, Gujarat
Dec 18, 2019
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wrong deductions of charges from fastag account

Had recently used ICICI Fastag for toll service and charges were properly deducted during the journey.
But suddenly after 2 days of journey, got an sms saying Adjustment Debit for Standard Toll Charges for the Tag Account and deducted Rs.60 at 17/12/2019 14:15:48 as CHARGEBACKPROCESS. with no fault at my end.

ICICI Fastag customer care is always shown busy and you can never contact them for any query. Neither you can...
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S
Sparsh123
from Modasa, Gujarat
Dec 17, 2019
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credit card delivering to wrong address

Address: Vadodara, Gujarat, 390019

I had applied for credit card on nov 26 and it was approved and dispatched in 5 working days but they sent it to a wrong address (My past address). I called customer care and asked them to deliver it to my current address and they made sure it will be delivered to my new address but 3 days later i got a call from delivery agent from the wrong address again and i registered a complaint again with reference number sr[protected] and they noted...
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R
rahulbhatt1995
Dec 16, 2019
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lien marked and not helping in removing it

1)I approved mandate of INR 29600 Ujjivan IPO (2lots) (bid via zerodha) via Imobile (BHIM UPI) on 4th December 2019. Later on 05th december 2019 an update came on same mandate of same amount INR 29600.
But bank put a total lien of INR 59200.
2)I kept complaining about the issue and also reported that there is a bug in their app but no one took me seriously and i was told that everything will be fine after mandate gets revoke.br...
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L
Lakshmikantha1
from Chennai, Tamil Nadu
Dec 10, 2019
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fastag is not delivered

Address: 560058

Hi, i bought icici fastag online on 22nd nov. I got 2 messages saying my icici fastag account is activated. My icici fastag account is 21979807 and fastag serial no.[protected].

Still i have not received fastag for my account number.
Please let me know when it will get delivered as last date is nearing.
I have credited all necessary fees to the bank account....
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S
sai anirudh
from Delhi, Delhi
Dec 9, 2019
Sep 7, 2023
This thread was updated on Sep 7, 2023
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removal of lien icici savings account

I have savings account in icici and the bank deducted amount as lien from my salary and after repayment. They did not even respond and taking long time to remove lien and release the lien to my account. So i had to pay twice. Once by paying manually and as part of lien they deduct from my account.

This is least expected from such reputed organisation. They should release the lien amount to account...
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M
mksmohit
from Mumbai, Maharashtra
Dec 6, 2019
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transaction failed but my amount was debited.

Address: #3761 Sector 22 D, Chandigarh, Punjab, 160022

My name is mohit sharma and i paid my fees to chitkara uiniversity, rajpura (Punjab campus) through your portal using google pay upi and the transaction has been failed, but the amount of inr 80, 000 from my account has been debited.
These are the following details that i can provide you regarding my transaction:-
Date - 6th december 2019
Upi transaction id[protected]...
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G
Gourav Chakraborty
from Pachora, Maharashtra
Dec 3, 2019
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icici amazon pay credit card not received

Address: Pune, Pune, Maharashtra, 412308

Hi,
I applied for icici amazon pay credit card and kyc is done and i got the message from icici in my registered mobile number. But credit card is still not delivered.
When i tracked on bluedart it's showing status "landmark/address not provided", if landmark/address is not provided how kyc is done successfully. Even i did not get any call from bluedart delivery agent.
When i called to amazon cc they said, call icici...
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N
nripa
from Gurgaon, Haryana
Dec 2, 2019
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online transaction not working and upi error #0084

While making an online purchase, I entered the pin wrong 3 times due to network error. And they told me to contact customer care where nobody picks up.
So i switched to upi transactions and today it has stopped showing up requests as well. Error #0084. I'm getting sms but no upi request.
I am not being able to to buy anything online or order anything. And even the app has no help options where my problems will be listed....
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C
Chethan8118
from Delhi, Delhi
Nov 30, 2019
Jul 30, 2024
This thread was updated on Jul 30, 2024
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dmc charges from icici

I am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19) on 25-apr-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat...
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162 found this helpful
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K
Karthikeyan Rameshkumar
from Chennai, Tamil Nadu
Nov 28, 2019
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Iprocess relieving letter not rev more than 4 months over

Address: I process services India Pvt Ltd plot.no.313, udyog vihar, ph-4, gurugram,haryana-122015, Gurgaon, Haryana, 600096

Sir i am karthikeyan r employee code c92398.
Designation territory sales manager home loans chennai perumbakkam email [protected]@gmail.com mobile [protected]. Reporting to branch sales manager vasanthakumar d.
I was worky with iprocess about 2years and 6 month i am resigned my job on 9/07/2019 and i am served my 30 days notice period and relived from the service on 09/08/2019. That time hrms application not worked about 5...
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R
ranjith_dev
from Hyderabad, Telangana
Nov 24, 2019
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credit card closed request still it is showing in active mode

Hi team,

I have blocked my credit card in july 06 2016, could you please close or cancel my credit card account.
When i had checked my cibil the icici credit card is still in active, please close my account and update in cibil.

I have sent a many remainder mails but still no body has responded.
Regards,

Credit card no: 5241 xxxx xxxx 9007

Ranjith

91-[protected]...
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P
Purkudi
from Ahmedabad, Gujarat
Nov 22, 2019
Mar 23, 2025
This thread was updated on Mar 23, 2025
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deduction of rupees 1899 for wpp sr648500471 renewal

Address: Ahmedabad, Gujarat

Two days ago my account showed deduction of rupees 1899 for wpp sr[protected]renewal. But i have never enrolled for such a plan. As a student who stays away from home, this is big amount. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap....
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S
Sameer9959
from Manuguru, Telangana
Nov 20, 2019
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credit card approved but not delivered due to bank and courier blue dart mistake

Hi,

My credit card approved from the bank and its shipped by the courier service "Blue dart".

I was unavailable at the office and asked to courier service to deliver the courier at my home address. They tried to deliver the courier at my home address and found the address is incorrect, the door number is mismatch which I shared as per my adhaar card.

I don't understand how the address...
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Urvashi Karia
from Mumbai, Maharashtra
Nov 13, 2019
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otp problem

Address: Jaipur, Rajasthan, 302020

Hi i am unable to receive otp from icici bank form last few days... Sometimes otp is coming very late like after half n hour... Facing so much problems because of the otp... Kindly resolve this problem as i have to make some transactions... Because of no otp facing so much problem... My mobile number is correctly registered but not email i want to register my email also so please suggest me how to do that...
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A
Ali Masthan
from Hyderabad, Telangana
Nov 12, 2019
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ecs rtn charges 103 times in a single day

Address: Hyderabad, Andhra Pradesh, 500045

Hi

My icici personal account got debited 473/- 103 times in a single day without any intimation.

Even after clearing all my outstanding amount of my loans, it happened. Before clearing outstanding amount, i got a call from icici customer care people that if i clear outstanding amount and bounce charges, they will exclude my ecs amount of my previous months, but i was shocked they deducted 103 times almost 50,...
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D
[email protected]
from Nashik, Maharashtra
Nov 1, 2019
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credit card I have not used, but it is showing in cibil report

Address: E-2, DWARKA VISHWA, PLOT 88/A, SECTOR NO -7, INDRAYANI NAGAR,BHOSARI, PUNE, 411026

Dear sir,
My name is veerendra shankargouda patil, age 52 year, my pan no — affpp7279e, d. O. B, 27/10/1968, while checking the cibil report one of the icici bank credit card showing, i never procured any such credit card neither i used this card, call center people are not giving any details of the card,
In year 2009 i have closed my all credit card of icici bank by paying one time settlement, and some amount is deducted...
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BPriyaM
Oct 28, 2019
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deducting nmmab charges without informing and even after maintaining minimum balance

I would like to raise two issues.

Issue (1) ICICI Bank has been deducting nmmab chg without prior notice or information for the reason for deduction.

Issue (2) nmmab chg (1, 180+gst) has been deducted even after maintaining the minimum balance.

Explanation:
Issue (1) ICICI Bank has been deducting nmmab chg without prior notice or even after deduction. This has happened for the past 5months....
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