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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 33

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B
BalkrishnaVyas
from Vadodara, Gujarat
Jun 3, 2023
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Date 1 St Jun 2023 ICICI Bank diducted Rs.588.82/ as dcard fees
I taken this account using only home loan payment purpose after that this bank without permission and information deduction money from my account,
Kindly refund my money Rs.588.82/-
ICICI Bank customer support has been notified about the posted complaint.
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    G
    Good_Society
    from Bengaluru, Karnataka
    Jun 3, 2023
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    Have been trying to reach a ICICI Representative for Money Multiplier Bond-1298*-MMB-3 Maturity Claim
    We have visited the Branch at Vijayanagar, Benglauru but not been successful to get the information how to get the maturity Amount. We have been given a number to connect, but that number is not being responding. As of now there have been numerous cyber complaints and we are afraid we may end up in a Hazzle. Will the proper authorities give us the proper location where to get our bonds re-imbursed

    Bond Holder Name : R Shobha
    Bond Holder Name : R Vishwanath
    Contact number :[protected]
    email : [protected]@gmail.com
    ICICI Bank customer support has been notified about the posted complaint.
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      G
      Good_Society
      from Bengaluru, Karnataka
      Jun 3, 2023
      Jun 12, 2023
      This thread was updated on Jun 12, 2023
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      We have been trying to reach a ICICI Representative for Money Multiplier Bond-1298*-MMB-3 Maturity Claim
      We have visited the Branch at Vijayanagar, Benglauru but not been successful to get the information how to get the maturity Amount. We have been given a number to connect, but that number is not being responding. As of now there have been numerous cyber complaints and we are afraid we may end up in a Hazzle. Will the proper authorities give us the proper location where to get our bonds re-imbursed

      Bond Holder Name : R Shobha
      Bond Holder Name : R Vishwanath
      Contact number :[protected]
      email : [protected]@gmail.com
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0v81u) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Aparna Pillai
        Jun 3, 2023
        Jun 12, 2023
        This thread was updated on Jun 12, 2023
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        Hi sir/madam

        I am an icici bank customer. On 29th May 2023, my acc. shows ecsrtnchgs250523 charged 590 rupees .. I don't know what this...You hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge and return my charged amount. Thank you
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0v81k) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Y
          from Sawai Madhopur, Rajasthan
          Jun 3, 2023
          Jun 12, 2023
          This thread was updated on Jun 12, 2023
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          Address: Nahar Road Dhanwantri colony

          I need my money back in my account
          ac[protected]
          name ;- Yashendra jain
          mob no. [protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0v81e) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Shakun Verma
            from Allahabad, Uttar Pradesh
            Jun 2, 2023
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            Recharged RS.2999 on mobile number ×××××41048 from ICICI Bank's mobile app on 23rd May, got the message of bank's recharge successful but recharge not done. I recharged again it was successful. When I complained about this in the bank, the reply came that both the transactions were successful.
            bank reply by mail -

            As per our record your credit card ending with XXX9008 your transaction has been settled on 2 times

            [protected]-23 CDNA TECHNOLOGIES PRIVATE LIMITED - DB 2999

            [protected]-23 CDNA TECHNOLOGIES PRIVATE LIMITED - DB 2999

            We request you to kindly contact for your merchant

            help me
            ICICI Bank customer support has been notified about the posted complaint.
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              H
              Hemapriya Manne
              Jun 2, 2023
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              NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

              I am Manne Hema Priya writing on behalf of my father Manne Srinivasa Rao.

              Mr. Manne Srinivasa Rao is the Bond Holder - Bond Holder no. 0027-235 of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

              Its Maturity date / Redemption date as mentioned is 29.06.2023.

              There is no trackability of this bond.
              How do we redeem it at maturity? Who do we approach for redemption? Updates on the schemes?

              Attaching the bond image for reference, please resolve this at the earliest.
              ICICI Bank customer support has been notified about the posted complaint.
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                A
                ALI2511
                Jun 2, 2023
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                Some one as angel one RM make fraud with mw ive wrongly transferred 9000 to him kindly help me with this
                ICICI Bank customer support has been notified about the posted complaint.
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                  V
                  Vpardiwa
                  from Thane, Maharashtra
                  Jun 2, 2023
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                  MCC charges 5541

                  Dear icici team,
                  My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions....
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                  R
                  Rama Krishna Nallamothu
                  from Hyderabad, Andhra Pradesh
                  Jun 2, 2023
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                  Address: JubileeHills, Hyderabad

                  I have update my ICICI bank account details in EPFO portal. It is in verification under process for long time.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    A
                    Ayushi Awasthi
                    Jun 1, 2023
                    Jun 1, 2023
                    This thread was updated on Jun 1, 2023
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                    D card fee refund

                    I tried making a transaction from my ICICI account but it said not enough balance, it has deducted 706.82 rupees from my account as a dcard fee without even asking for a permission. I don't use a debit card, i just make online transaction that to very rarely from this account as it's a back up account. I want a refund....
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                    V
                    Vaishnavim
                    from Hyderabad, Telangana
                    Jun 1, 2023
                    Jun 1, 2023
                    This thread was updated on Jun 1, 2023
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                    Address: ICICI Gachibowli

                    My account number ends with 7326.
                    I already had email conversations with a few ICICI agents which is of no use.
                    I have been paying my EMI without any issues since August 2021. However, I see a few charges this month wherein it states ECS charges and it was charged Rs. 590 around 6 times on the same day i.e, May 2nd, 2023.
                    I always had enough funds in my account the day before my EMI gets deducted. However, I do have a check bounce charge of Rs. 1416 from IDFC First Bank since they aren't paid the amount from ICICI end.
                    I was charged the amount of Rs. 2, 948 incorrectly and also an additional amount of Rs. 1419. I would like to get the refund for all the charges.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ukc0) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      M
                      Mudassar 0911
                      from Bhopal, Madhya Pradesh
                      May 31, 2023
                      Jun 1, 2023
                      This thread was updated on Jun 1, 2023
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                      Address: 37, New Kothwali Lala Burj Road Khazanchi Street Bhopal 462001

                      Hello,
                      I am Mudassar khan ICICI bank debited Rs 826 without any prior information.
                      charges name: DP CHARGES till April 23.
                      my Bank details are as follows:
                      Account Number:[protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        N
                        nandu191190
                        from Rajkot, Gujarat
                        May 31, 2023
                        Jun 1, 2023
                        This thread was updated on Jun 1, 2023
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                        I mailed so many times on [protected]@icicibank.com but there is no such a response
                        What they are understand on their minds
                        We are customer and their third class company depends on our money and they are not interested in our transactions

                        I need solution as soon as possible
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ukcc) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          V
                          vicky!
                          May 30, 2023
                          Jun 1, 2023
                          This thread was updated on Jun 1, 2023
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                          Resolved

                          06/04/2023 nach_ad_rtn_chrg~Of Bnk BFLf-08JAN21-b00 dr. 590.00
                          29/05/2023 nach_ad_rtn_chrg~bajajfin~12may20~a6f01e dr. 590.00
                          29/05/2023 nach_ad_rtn_chrg~bajajfin~05may20~add6d6 dr. 590.00
                          29/05/2023 nach_ad_rtn_chrg~bajajfin~02may20~b10c3d dr. 590.00
                          29/05/2023 nach_ad_rtn_chrg~bajajfin~12aug20~ebd03d dr. 548.18
                          29/05/2023 nach_ad_rtn_chrg~Of Bnk BFLf-09NOV20-541 dr. 590.00
                          29/05/2023 nach_ad_rtn_chrg~bajajfin~07OCT20~0047e2 dr. 590.00

                          Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
                          I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

                          Do return my hard earned money as soon as possible.

                          I am also posting the same on social media and also tagging ICICI bank CEO.

                          Regards.
                          Varinder Kumar
                          vickycool.[protected]@gmail.com
                          Jul 4, 2023
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 01, 2023
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            T
                            Tikla
                            from Navi Mumbai, Maharashtra
                            May 29, 2023
                            Jun 1, 2023
                            This thread was updated on Jun 1, 2023
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                            ICICIbank has no information on the redemption process of the above bonds
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ukcm) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Sachin Nannaware
                              May 29, 2023
                              Jun 1, 2023
                              This thread was updated on Jun 1, 2023
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                              Address: Ahmednagar

                              Near about total 5000 amount has been deducted from my account and I did not received any SMS or email on my registered mobile number and email I'd, but I receives the notification and transaction notification by sms abd email.
                              I already contacted to the help line number but I am not satisfied with there clarification. Hense I want to file a complaint against ICICI bank
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Sushmitaruby12
                                May 29, 2023
                                Jun 21, 2023
                                This thread was updated on Jun 21, 2023
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                                Hi Team,

                                I am raising this complain against ICICI Bank for the unsuccessful transaction.
                                The sum of RS. 3000 was deducted from the account at PNB atm CP, New Delhi on 22nd April 2023.
                                The transaction was marked successful but money was not dispensed from the machine.

                                I tried raising a complain to the company but the resolution was not given and the grievance was closed.

                                Requesting you to please take a look and get the needful done.

                                Thanks!

                                Regards,
                                Sushmita
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr1d) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  M
                                  mohitsharma0459 mohit sharma
                                  from Mumbai, Maharashtra
                                  May 29, 2023
                                  May 30, 2023
                                  This thread was updated on May 30, 2023
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                                  Respected Sir/Madam
                                  I am requesting to change my emi deduction date. As per my emi deduction date is 5th of every month. I am not able to pay on 5th of every month as my salary is received on 16th of every month..again I am requesting to u change my date of emi.. every month bounce charges are charged..
                                  Mohit sharma
                                  [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ufss) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    Shraddha1221
                                    May 29, 2023
                                    May 30, 2023
                                    This thread was updated on May 30, 2023
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                                    Hi,
                                    We had taken an money multiplier bond on 1st December 1998 and was supposed to claim INR 1, 00, 000 on 1st of May 2023 as it was the redemption date, I have posted it to 3i infotech Mumbai on 28th March 2023 itself but yet I have not received my money in account, I have attached the bond photo as well, request you to kindly look into this and credit my account as soon as possible. I had also emailed to [protected]@icicibank.com many times and spoke to customer care but whenever I call they say I will get a revert back within 3 working days.
                                    P.s. there is no reply to my email till now.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,
                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ufsf) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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