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ICICI Bank Complaints & Reviews

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Updated: Jun 13, 2026
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ICICI Bank reviews & complaints page 34

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V
Vpardiwa
from Thane, Maharashtra
Jun 2, 2023
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MCC charges 5541

Dear icici team,
My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions....
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Rama Krishna Nallamothu
from Hyderabad, Andhra Pradesh
Jun 2, 2023
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Address: JubileeHills, Hyderabad

I have update my ICICI bank account details in EPFO portal. It is in verification under process for long time.
ICICI Bank customer support has been notified about the posted complaint.
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    A
    Ayushi Awasthi
    Jun 1, 2023
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    I tried making a transaction from my ICICI account but it said not enough balance, it has deducted 706.82 rupees from my account as a dcard fee without even asking for a permission. I don't use a debit card, i just make online transaction that to very rarely from this account as it's a back up account. I want a refund.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ukbr) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      V
      Vaishnavim
      from Hyderabad, Telangana
      Jun 1, 2023
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      Address: ICICI Gachibowli

      My account number ends with 7326.
      I already had email conversations with a few ICICI agents which is of no use.
      I have been paying my EMI without any issues since August 2021. However, I see a few charges this month wherein it states ECS charges and it was charged Rs. 590 around 6 times on the same day i.e, May 2nd, 2023.
      I always had enough funds in my account the day before my EMI gets deducted. However, I do have a check bounce charge of Rs. 1416 from IDFC First Bank since they aren't paid the amount from ICICI end.
      I was charged the amount of Rs. 2, 948 incorrectly and also an additional amount of Rs. 1419. I would like to get the refund for all the charges.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ukc0) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        M
        Mudassar 0911
        from Bhopal, Madhya Pradesh
        May 31, 2023
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        Address: 37, New Kothwali Lala Burj Road Khazanchi Street Bhopal 462001

        Hello,
        I am Mudassar khan ICICI bank debited Rs 826 without any prior information.
        charges name: DP CHARGES till April 23.
        my Bank details are as follows:
        Account Number:[protected]
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          N
          nandu191190
          from Rajkot, Gujarat
          May 31, 2023
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          I mailed so many times on [protected]@icicibank.com but there is no such a response
          What they are understand on their minds
          We are customer and their third class company depends on our money and they are not interested in our transactions

          I need solution as soon as possible
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ukcc) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            vicky!
            May 30, 2023
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            Resolved

            06/04/2023 nach_ad_rtn_chrg~Of Bnk BFLf-08JAN21-b00 dr. 590.00
            29/05/2023 nach_ad_rtn_chrg~bajajfin~12may20~a6f01e dr. 590.00
            29/05/2023 nach_ad_rtn_chrg~bajajfin~05may20~add6d6 dr. 590.00
            29/05/2023 nach_ad_rtn_chrg~bajajfin~02may20~b10c3d dr. 590.00
            29/05/2023 nach_ad_rtn_chrg~bajajfin~12aug20~ebd03d dr. 548.18
            29/05/2023 nach_ad_rtn_chrg~Of Bnk BFLf-09NOV20-541 dr. 590.00
            29/05/2023 nach_ad_rtn_chrg~bajajfin~07OCT20~0047e2 dr. 590.00

            Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
            I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

            Do return my hard earned money as soon as possible.

            I am also posting the same on social media and also tagging ICICI bank CEO.

            Regards.
            Varinder Kumar
            vickycool.[protected]@gmail.com
            Jul 4, 2023
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 01, 2023
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              T
              Tikla
              from Navi Mumbai, Maharashtra
              May 29, 2023
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              ICICIbank has no information on the redemption process of the above bonds
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ukcm) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sachin Nannaware
                May 29, 2023
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                Address: Ahmednagar

                Near about total 5000 amount has been deducted from my account and I did not received any SMS or email on my registered mobile number and email I'd, but I receives the notification and transaction notification by sms abd email.
                I already contacted to the help line number but I am not satisfied with there clarification. Hense I want to file a complaint against ICICI bank
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Sushmitaruby12
                  May 29, 2023
                  Jun 21, 2023
                  This thread was updated on Jun 21, 2023
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                  Hi Team,

                  I am raising this complain against ICICI Bank for the unsuccessful transaction.
                  The sum of RS. 3000 was deducted from the account at PNB atm CP, New Delhi on 22nd April 2023.
                  The transaction was marked successful but money was not dispensed from the machine.

                  I tried raising a complain to the company but the resolution was not given and the grievance was closed.

                  Requesting you to please take a look and get the needful done.

                  Thanks!

                  Regards,
                  Sushmita
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr1d) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    M
                    mohitsharma0459 mohit sharma
                    from Mumbai, Maharashtra
                    May 29, 2023
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                    Respected Sir/Madam
                    I am requesting to change my emi deduction date. As per my emi deduction date is 5th of every month. I am not able to pay on 5th of every month as my salary is received on 16th of every month..again I am requesting to u change my date of emi.. every month bounce charges are charged..
                    Mohit sharma
                    [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ufss) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Shraddha1221
                      May 29, 2023
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                      Hi,
                      We had taken an money multiplier bond on 1st December 1998 and was supposed to claim INR 1, 00, 000 on 1st of May 2023 as it was the redemption date, I have posted it to 3i infotech Mumbai on 28th March 2023 itself but yet I have not received my money in account, I have attached the bond photo as well, request you to kindly look into this and credit my account as soon as possible. I had also emailed to [protected]@icicibank.com many times and spoke to customer care but whenever I call they say I will get a revert back within 3 working days.
                      P.s. there is no reply to my email till now.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ufsf) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Manabendra Mondal
                        May 27, 2023
                        Jun 21, 2023
                        This thread was updated on Jun 21, 2023
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                        Address: Bangalore

                        There is a deduction of INR 1899 from my ICICI bank account on 12/05/2023 in the name of some policy renewal. There is no such policy and this is a transaction not done by me. Its a huge amount. Pls check and refund back my money
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Manabendra, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ufs8) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Suresh kumar leel
                          May 27, 2023
                          Jun 21, 2023
                          This thread was updated on Jun 21, 2023
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                          Hello,
                          My name is Suresh kumar Leel, Account Number :[[protected]] i have been with icici bank since 2016 This year Rs 826/- is deducted from my account without any alert message.
                          I am using demat account and the representative didn't inform any charges while opening account.
                          But still this charges are applied and debited from my account. Dmc/ dp chgs till apr-23 is shown in the statement. So please make sure to credit the amount which has been debited so far because I am not using any type of Demat Account.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Suresh, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ufsa) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            J
                            May 27, 2023
                            Jun 21, 2023
                            This thread was updated on Jun 21, 2023
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                            826 rupees has been deducted from my account stating dmc charges till APR 23 and I haven't received any message for it.
                            Whereas I have never opted for any additional service from tha bank
                            ICICI Bank customer support has been notified about the posted complaint.
                            Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va8e) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              papu606
                              from Kolkata, West Bengal
                              May 27, 2023
                              Jun 21, 2023
                              This thread was updated on Jun 21, 2023
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                              Address: Athgarh, Cuttack, Odisha

                              I never opened or used demat or trading account. And my account got deducted Rs. 826.00 on the head of DMC DP CHGS. Kindly refund soon.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va8l) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                papu606
                                from Kolkata, West Bengal
                                May 27, 2023
                                Jun 21, 2023
                                This thread was updated on Jun 21, 2023
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                                Address: Athgarh Branch

                                I dont have any demat or trading account. I have no idea why you people have charged DMC DP CHARGE of Rs.826.00. kindly refund immediately.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va8l) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Pradeep Kuss
                                  from Gwalior, Madhya Pradesh
                                  May 27, 2023
                                  Jun 21, 2023
                                  This thread was updated on Jun 21, 2023
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                                  Address: ICICBANK MUMBAI
                                  Website: www.icicibank.com

                                  I am Pradeep Kushwah . 826.00 Rupees has been deducted from my account[protected] DP CHGS TILL APRIL -2023) DP charges on

                                  Why this amount deducted tell me in more details

                                  message to my mobile. I need justice and my money back immediately.My Account Number is - [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Pradeep, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va8n) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    alik033
                                    May 26, 2023
                                    Jun 21, 2023
                                    This thread was updated on Jun 21, 2023
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                                    After checking my bank statement, and found 826 had been deducted as dp chgs till apr-23 from my account on 26/05/2023.

                                    I have never opted for or activated demat account services and never used my demat account. There was no prior notice. I was not informed at all by the icici bank regarding this. There was no sms to my registered mobile number for this deduction.

                                    Please refund rs 826 back immediately with the charges which have been deducted in the past also and close this demat service.

                                    Account number –[protected]
                                    Transaction date – 26/05/2023
                                    Transaction remarks – dmc/in[protected] dp chgs till apr-23
                                    Withdrawal amount (INR) – 826.00
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear alik033, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va9g) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Brahman108
                                      May 26, 2023
                                      Jun 21, 2023
                                      This thread was updated on Jun 21, 2023
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                                      Never opened nor used ICIC Bank Demat account but 826 has been deducted from my AC.

                                      AC:[protected]
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,
                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqzp) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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