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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 34

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B
bansalparth111
May 23, 2023
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I had purchased Children Growth Bond on 27.03.2002 and it was due for redemption on 27.10.2023. The details of the Bond are as given below.

1. Option – II, Issue Price per Bond: Rs.5, 000/- Allotment date: 27.03.2023, Face value: 40, 000/- Redemption date: 27.10.23, Nos. of Bonds: 1
2. Bond Holder No.[protected], Certificate No. 2646
3. Name of Bond Holder: Pankaj Bansal, Neelam Bansal, prashant Bansal
4. Nos. of Bonds: 1, Distinctive Nos. 4932 – 4932

But, till date I have not received the redemption amount.
Please send me the amount in my bank.
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    Vivekanand007
    from Ghaziabad, Uttar Pradesh
    May 22, 2023
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    Since last year October I am facing this issue unknown ecs emi is debited from account every month inr 570 also Nach mandate engen ot is also debited .
    After so many of complaint to icici there is no solution.
    Kindly take action
    Vivek anand
    Icici bank ac[protected]
    Shoprix mall noida sector 61
    Uttar pradesh
    Mobile no [protected]
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      Vivekanand007
      from Ghaziabad, Uttar Pradesh
      May 22, 2023
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      Address: Noida sector 61

      Since last year October I am facing this issue unknown ecs emi is debited from account every month also Nach mandate engen ot is also debited .
      After so many of complaint to icici there is no solution.
      Kindly take action
      Vivek anand
      Icici bank ac[protected]
      Shoprix mall noida sector 61
      Uttar pradesh
      Mobile no [protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        Sunil D Sawlani
        May 22, 2023
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        Dear sir,

        Dear Sir,

        Acc No :[protected]
        TID : 34065527

        I have written a mail to close this terminal on the 06-Apr-2023 however I have been charged Rs.413 as rental charges on[protected].
        I have written a number of mails to [protected]@fiserv.com, [protected]@icicibank.com / [protected]@icicibank.com. however I have not got any resolution.

        I am fed up of following up with you on this issue. Request you to close this terminal and reverse the Rs.413.

        Regards,
        Sunil

        Regards,
        Sunil
        ICICI Bank customer support has been notified about the posted complaint.
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          Soumaydeep Dutta
          May 21, 2023
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          Today, while checking through my back account, I noticed, the amount of 1899 rupees under the PPL/WPP_SR[protected]_Renewal of Policy. I am not sure of if I have enrolled in any such policies/schemes associated with the bank. Kindly, help me get my money credited bac to my account.
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            P
            Poojaraijada
            May 21, 2023
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            I deposited a sum of Rs 1 lakhs through ICICI ATM machine. The machine took the cash but after some time displayed time out.
            Neither my amount came back, not it got credited to my account.
            I report to the branch manaher, she asked me to write an application and provided me a service request number SR[protected].

            She asked me to wait for three days.
            I am in urgent need of this amount. That was bank problem and error in machine. Why should I wait for three days. I have to urgently pay my dues from that amount.

            Why customer is suffering due to bank mistake. I am now waiting for my money. If ICICI bank cannot maintain network and machine then atleast deposition in the bank should be Manually.

            They are cheating the customers. Who is going to pay the interest of my amount for three days.

            The person handling the cash in ATM machine came just after 15 min. And i was make sure that the amount was one lakhs and it will go to the bank and backened will process the money.

            Then why I am waiting from the last 24 hours to credited my amount to my bank.
            Pl credit my amount by today otherwise bank will have to bear the consequences of this. I shall file a complaint against ICICI to consumer forum and banking ombudsman.
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              Sruthi-pg
              from Kochi, Kerala
              May 21, 2023
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              Address: Elamakkara, Ernakulam Kerala India pin 682026

              I have raised a request to close the icici bank account with account number[protected] on[protected] i visited the bank branch at Elamakkara, Ernakulam Kerala. And i received a message that account has been closed on[protected]. But again i am receiving messages that account has been activated without my consent and asking me to maintain 10000rs balance. I contacted customer care they are telling that message not from their end. Already one of the agent has been asked me to transfer the one of the other bank account and transfer money to this account. I also raised a complaint with icici they didn't take any action on that.
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                H
                Hemanth_Raja
                from Bengaluru, Karnataka
                May 21, 2023
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                I got a call from ICICI bank stating that I am eligible for a pre-approved loan of 3lakh for 6.5% interest based on my diligent spend of ICICI credit card.

                I agreed with the loan for a tenure of 12months, but the executive has processed the loan for a tenure of 48months.

                The surprising part here is, they haven't sent a confirmation email or acknowledgment email regarding loan amount dispersal with any of the loan info, amount directly got credited to account.

                Later after the bill generation I realised that the tenure in the bill was not the one I requested, so raised a concern with icici team but I am not getting any resolution from them and they are telling I have to proceed with 48 months tenure only.

                It's completely the executives fault who processed the loan as I clearly mentioned to process the loan for 12 months tenure in the call.
                ICICI Bank customer support has been notified about the posted complaint.
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                  I have been charged a joining fee on my credit card. The amount has been debited from my bank account. Can you reverse this transaction as I have been told that the card has no joining fee and is lifetime free. (Refer to email with subject 000YBaJ5M13F29DH:Query Regarding Credit Card).

                  My account number is[protected].

                  I have called customer support several times but there is no end to this problem. Hence the...
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                  K
                  kingsathis
                  May 20, 2023
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                  I already paid all the amounts on time . but due to 3rd party bill payer take little time to reach that last 303rs amount to credit.
                  for 303 rupees, ICICI charged 4737.07+852.67, Totally 5589.74 rupees..

                  This is against their terms and conditions, also injustice to me.

                  303 is not equivalent to 5589rs just for 3 days delay...

                  I'm a 9 year old ICICI ACCOUNT holder. now i think to revise my decision.. never wants back.

                  I want my money back.

                  please take necessary actions

                  ICICI sapphiro credit card

                  xxxxxxxxxx6009

                  mobile number 766****354
                  name: Sathish Kumar

                  This is a public forum. can I share my personal account details, here ?

                  please clarify.
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                    kingsathis
                    May 20, 2023
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                    I already paid all the amounts on time . but due to 3rd party bill payer take little time to reach that last 303rs amount to credit.
                    for 303 rupees, ICICI charged 4737.07+852.67, Totally 5589.74 rupees..

                    This is against their terms and conditions, also injustice to me.

                    303 is not equivalent to 5589rs just for 3 days delay...

                    I'm a 9 year old ICICI ACCOUNT holder. now i think to revise my decision.. never wants back.

                    I want my money back.

                    please take necessary actions
                    ICICI Bank customer support has been notified about the posted complaint.
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                      P
                      May 19, 2023
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                      Dear sir/madam i want to redeem ICICI money multiplier bond of MMD 3 series, it's 1lakh bond i have 2 bonds and the redemption date is 1st May 2023 i have sent so many mails to ICICI but there is no proper response please help me to redeem the bond we are middle class family we are in need of our money they are making it difficult for us.
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                        B
                        bdeepanshu101
                        May 19, 2023
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                        I am Deepanshu. 826.00 Rupees has been deducted from my account as DP CHGS TILL MAR-23) DP charges on 08/05/2023. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message on my mobile. I need justice and my money back immediately.
                        My Account Number is[protected]
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                          Vaibhav Ganpat Mane
                          May 18, 2023
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                          Address: 101, 1st Floor, Adarsh Niwas building, Lokmanya nagar pada no 4, Thane West, 400606

                          Hi,

                          I am icici account holder, April 2023 my account got deducted as "CashTxnChgs-Branch-Aug21+GST" charges.

                          I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            S
                            Shalini_sha
                            from Bengaluru, Karnataka
                            May 18, 2023
                            May 18, 2023
                            This thread was updated on May 18, 2023
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                            This is regarding the request for Charges and services tax reversal request -SR[protected].

                            Firstly, I have maintained more than a minimum balance on 5th of May to pay my education EMI.
                            Will ICICI Bank deducted Rs 590 from my account on 11th may which not a genuine charges.

                            Secondly, I have contacted customer support and raised a request on 12 May where I was informed that I would get refunded by I business day.

                            It's been 3 business already no update or refund.
                            And when I call customer service representative giving me different answers or cutting my call.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tozn) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              Anu Carri
                              May 17, 2023
                              Jun 28, 2023
                              This thread was updated on Jun 28, 2023
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                              Resolved

                              ICICI Deep Discount bond 1997 with redemption Dt 27.05.2022

                              Kindly inform me the process for redemption of ICICI DEEP DISCOUNT BOND 1997 WITH REDEMPTION DT 27.05.2022, 2 NOS.
                              1. A V PATEL, BOND HOLDER NO.2133-053 CERT NO.70720
                              2. PRATHIK SHETTY UG RACHOTAPPA SHETTY BOND HOLDER NO 2133-054, CERTF NO. 70721

                              What is the process of redemption ?
                              Dt. of redemption was 27.05.22 ?
                              no reply to several mails sent to [protected]@icicibank.com and [protected]@icicibank.combr...
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                              Vvid Nair
                              from Ahmedabad, Gujarat
                              May 17, 2023
                              Jun 21, 2023
                              This thread was updated on Jun 21, 2023
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                              There's an incorrect surcharge deducted from my ICICI account without any intimation on a digital payment made in the past on the IRCTC website. This is not correct as per checking with IRCTC there is no additional surcharge being charged by them, the amount deducted during the transaction is inclusive of all taxes and there's no additional amount to be deducted later.

                              Please refund the incorrect deduction.

                              Many Thanks,
                              ICICI Bank customer support has been notified about the posted complaint.
                              Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va9u) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                kaustubhchakrabarti
                                May 17, 2023
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                                I'm unable to send/receive money through UPI in PhonePe, GPay, Paytm and on Imobile app as well. I reached out to customer care, and they say nothing wrong with UPI on my account. I reached out to my bank manager, relationship manager as well but no use.

                                It says for security reasons UPI transactions are blocked/frozen on this account. Please contact the bank.

                                Kindly assist me
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Sravaniv
                                  May 16, 2023
                                  Jun 21, 2023
                                  This thread was updated on Jun 21, 2023
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                                  Resolved

                                  Amazon credit card blocked with out doing proper investigation

                                  Amazon Pay/ICICI/Concern,

                                  i would like to raise a complaint to ICICI +AMAZON for doing a fraud to me i was using my amazon pay card ending with last 4 digits 4005 i did transaction with in limit by using my card, i had never been intimated that i am not suppose to use my card above certain limit.

                                  A)why & for what the card has been given then do i am supposed to put it in my wallet & occasionally wave in the...
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                                  Ankit08111Aggarwal
                                  from Delhi, Delhi
                                  May 16, 2023
                                  May 18, 2023
                                  This thread was updated on May 18, 2023
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                                  Resolved

                                  मेरा नाम अंकित अगरवाल है मै गाज़ियाबाद, उत्तर प्रदेश का रहने वाला हु. मेरा ICICI Credit card का 58800/- बियाज के साथ देना है, पिछले कुछ महीनो से मेरी माली हालत ठीक नही है जिसकी वजह से में मिनिमम भी जमा नही कर पा रहा हु. ये बात में आपके रिकवरी एजेंट्स को पहले बहुत बार बता चूका हु. मै कहीं भाग नही रहा हु बस थोडा टाइम मांग रहा हु जैसे ही मेरे हालात ठीक होंगे में धीरे धीरे पैसे जमा करने शुरू कर दूंगा. लेकिन रिकवरी एजेंट्स कह रहे है में कहीं से लाऊ उनके इससे मतलब नही उन्हें पैसे चाहिए बस वरना वो और भी ज्यादा रिश्तेदार को कॉल और मेसेज करेंगे.
                                  ICICI bank की तरफ से रिकवरी agent’s वालो ने मेरे कुछ रिश्तेदारों को कॉल भी किया है और गाली दे रहे है और बहुत ही बदतमीजी से बात कर रहे है. घर पर जाकर पेरेंट्स से गलत तरीके से बात कर रहे है और उन्हें भी परेशान कर रहे है. इस नंबर से [protected] से कॉल कर रहे है और ये लेडीज बहुत ही गन्दी लैंग्वेज का इस्तेमाल कर रही है.
                                  आपके रिकवरी एजेंट्स मुझे रोज 40-50 बार कॉल करके परेशान कर रहे है जबकि मे उनसे भी request कर रहा हु की मुझ समय दे दीजिये. मुझे धमकी दी जा रही है की मेरे घर पर जा रहे है वहां जाकर सबको बताएँगे और मेरे सभी फॅमिली के सदस्यों को भी बता देंगे. मुझे बदनाम करने से तो कोई पैसा देगा नही आपको पैसे मेने लिए है तो में ही दूंगा. मेरा घर के दिन चर्या के खर्चे भी चलना मुश्किल हो रहा है जैसे तैसे दोस्तों से उधार लेकर घर का खर्च चला रहा हु
                                  आपके एजेंट्स के इतने कॉल्स आते है जिनसे में बहुत परेशान हो गया हु. जिसकी वजह से मेरे मन में उलटे सीधे ख्याल आने लगे है कभी कभी मन करता है मर जाऊ और ये लोग मुझे इतना परेशान कर रहे है की मेरे सर में 24 घंटे दर्द रहता है पुरे दिन में 5-6 (saridon) गोली सर दर्द की खाता हु. मेरे पास अपने तबियत ठीक करवाने के लिए तो पैसे है नही. मै इस समय इतना परेशान हु की कोई भी नंबर से कॉल आता है तो डर जाता हु और कॉल उठाने की हिम्मत नही होती. अगर मैंने सुसाइड किया तो मेरी हालात की जिम्मेदार ICICI बैंक और आपके रिकवरी एजेंट्स होंगे. अब मुझे मरने के अलावा कुछ और रास्ता नही दिखता, थोड़ी हिम्मत करता भी हु तो रिकवरी वाले डरा डरा कर और बेईजजत करके मार देंगे. प्लीज सर बहुत उम्मीद से और हिम्मत करके लिख रहा हु, मुझे बचा लीजिये.
                                  May 16, 2023
                                  Complaint marked as Resolved 
                                  मेरा नाम अंकित अगरवाल है मै गाज़ियाबाद, उत्तर प्रदेश का रहने वाला हु. मेरा ICICI Credit card का 58800/- बियाज के साथ देना है, पिछले कुछ महीनो से मेरी माली हालत ठीक नही है जिसकी वजह से में मिनिमम भी जमा नही कर पा रहा हु. ये बात में आपके रिकवरी एजेंट्स को पहले बहुत बार बता चूका हु. मै कहीं भाग नही रहा हु बस थोडा टाइम मांग रहा हु जैसे ही मेरे हालात ठीक होंगे में धीरे धीरे पैसे जमा करने शुरू कर दूंगा. लेकिन रिकवरी एजेंट्स कह रहे है में कहीं से लाऊ उनके इससे मतलब नही उन्हें पैसे चाहिए बस वरना वो और भी ज्यादा रिश्तेदार को कॉल और मेसेज करेंगे. ICICI bank की तरफ से रिकवरी agent’s वालो ने मेरे कुछ रिश्तेदारों को कॉल भी किया है और गाली दे रहे है और बहुत ही बदतमीजी से बात कर रहे है. घर पर जाकर पेरेंट्स से गलत तरीके से बात कर रहे है और उन्हें भी परेशान कर रहे है. इस नंबर से 7289857810 से कॉल कर रहे है और ये लेडीज बहुत ही गन्दी लैंग्वेज का इस्तेमाल कर रही है. आपके रिकवरी एजेंट्स मुझे रोज 40-50 बार कॉल करके परेशान कर रहे है जबकि मे उनसे भी request कर रहा हु की मुझ समय दे दीजिये. मुझे धमकी दी जा रही है की मेरे घर पर जा रहे है वहां जाकर सबको बताएँगे और मेरे सभी फॅमिली के सदस्यों को भी बता देंगे. मुझे बदनाम करने से तो कोई पैसा देगा नही आपको पैसे मेने लिए है तो में ही दूंगा. मेरा घर के दिन चर्या के खर्चे भी चलना मुश्किल हो रहा है जैसे तैसे दोस्तों से उधार लेकर घर का खर्च चला रहा हु आपके एजेंट्स के इतने कॉल्स आते है जिनसे में बहुत परेशान हो गया हु. जिसकी वजह से मेरे मन में उलटे सीधे ख्याल आने लगे है कभी कभी मन करता है मर जाऊ और ये लोग मुझे इतना परेशान कर रहे है की मेरे सर में 24 घंटे दर्द रहता है पुरे दिन में 5-6 (saridon) गोली सर दर्द की खाता हु. मेरे पास अपने तबियत ठीक करवाने के लिए तो पैसे है नही. मै इस समय इतना परेशान हु की कोई भी नंबर से कॉल आता है तो डर जाता हु और कॉल उठाने की हिम्मत नही होती. अगर मैंने सुसाइड किया तो मेरी हालात की जिम्मेदार ICICI बैंक और आपके रिकवरी एजेंट्स होंगे. अब मुझे मरने के अलावा कुछ और रास्ता नही दिखता, थोड़ी हिम्मत करता भी हु तो रिकवरी वाले डरा डरा कर और बेईजजत करके मार देंगे. प्लीज सर बहुत उम्मीद से और हिम्मत करके लिख रहा हु, मुझे बचा लीजिये.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 17, 2023
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tjjh) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  May 18, 2023
                                  Updated by Ankit08111Aggarwal
                                  my compliant is still pending on ICICI Bank.
                                  Verified Support
                                  May 18, 2023
                                  ICICI Bank Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0tjjh) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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