Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Apr 11, 2026
Complaints 23779
Resolved
14308
Unresolved
9471
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 32

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
yagyayad
from Allahabad, Uttar Pradesh
Jun 17, 2023
Jun 18, 2023
This thread was updated on Jun 18, 2023
Report
Copy

Address: ASHOK NAGAR, ALLAHABAD

I am Abhishek Yadav writing on behalf of my father Hira Lal Yadav.

Mr. Hira Lal Yadav is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

It Maturity date / Redemption date as mentioned is 29.06.2023.

There is no trackability of this bond.
How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vkh3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
yagyayad's [Complaint's author] reply, Jun 20, 2023
What kind of email ID is this
[protected]@icicibank.com

And what is UID
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vkh3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
yagyayad's [Complaint's author] reply, Jun 22, 2023
Please share complete email id
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sandesh1999
    from Pune, Maharashtra
    Jun 16, 2023
    Jun 17, 2023
    This thread was updated on Jun 17, 2023
    Report
    Copy

    User ID[protected]
    ICICI Bank account is my Salary Account. and my Loans EMI was Enach from same account. I was going through a mental Health Issue, So I have taken Break from my job. So I was not receiving my salary, but I was Paying my loans from other mediums that enach.
    but now I'm facing financial issue, I needed some money so I taken one short term loan, but my Account balance got deducted multiple times more than 15200 rupees, now I'm in financial crisis also with health crisis. I don't have money for daily expenses.
    please help me.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vis4) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sonam05
      Jun 16, 2023
      Jun 17, 2023
      This thread was updated on Jun 17, 2023
      Report
      Copy

      I have submitted my SIP on time. Still ECS charge has been deducted. I have enough balance in my account. I want to know on what basis my money has been deducted???
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0virv) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ashish Rock
        from Delhi, Delhi
        Jun 15, 2023
        Jun 17, 2023
        This thread was updated on Jun 17, 2023
        Report
        Copy

        Hn-74 Bhangel sector 106, Noida, UP, 201304

        Evirtual minds private limited
        ASHISH Dubey

        I am writing for reversing the dp charges which you all have charged
        How can u deduct dp charges? How can you open demat account without informing the customer?

        I had no idea of demat account and how to use them, how you guys open the account? And now you are charging 800 rs.. For just shake of your benefits you guys are opening demat account. Even i dont have have a single details related to demat account.

        Close the demat account as soon as possible and reverse the unnecessary charges.

        dmc dp chgs till ?March 2023 dr.788

        For account details please call me on [[protected]] my registered mobile number.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0viro) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajesh vejju
          Jun 14, 2023
          Jun 21, 2023
          This thread was updated on Jun 21, 2023
          Report
          Copy

          NACH_AD_RTN_CHRG~Of Bnk BFLf~07JUN23~f48 today i have deducted Rs 590/- the above line item, what is the charges deducted for? which bank charge on my EMI, please clarify with the reason .
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqgz) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rajesh vejju
            Jun 14, 2023
            Report
            Copy

            NACH_AD_RTN_CHRG~Of Bnk BFLf~07JUN23~f48 under this line item Rs 590/- debited from My account please let me know the reason for debit amount what are the charges for this which bank charge this amount
            ICICI Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              dreamliker
              from Kottayam, Kerala
              Jun 14, 2023
              Jun 21, 2023
              This thread was updated on Jun 21, 2023
              Report
              Copy

              Need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~Of Bnk BFLf".

              Debit amount 590/-
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqhf) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                keshav3024
                from Delhi, Delhi
                Jun 14, 2023
                Jun 21, 2023
                This thread was updated on Jun 21, 2023
                Report
                Copy

                Sir,
                On 10/06/2023 i made a transaction of Rs. 312/- to purchase an item from flipkart.com, amount is debited in bank account but still i am receiving massages from flip kart to complete the transaction.

                Please advice & do the needful.

                Acknowledgement of competing the transaction is enclosed for your reference.

                Rajeev Sharma
                [protected]
                [protected]@gmail.com
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqh9) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  naazia raheman
                  from Panaji, Goa
                  Jun 13, 2023
                  Jun 21, 2023
                  This thread was updated on Jun 21, 2023
                  Report
                  Copy

                  Today i observed from my account 590RS deducted twice same time
                  NACH_AD_RTN_CHRG~Of Bnk BFLf~02SEP2
                  2~83437dc~A6636
                  to who i need to complaint on the same
                  Reply
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqhj) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    naazia raheman
                    from Panaji, Goa
                    Jun 13, 2023
                    Report
                    Copy

                    Today i observed from my account 590RS deducted
                    NACH_AD_RTN_CHRG~Of Bnk BFLf~02SEP2
                    2~83437dc~A6636
                    to who i need to complaint on the same
                    Reply
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sachin jadi
                      Jun 13, 2023
                      Jun 21, 2023
                      This thread was updated on Jun 21, 2023
                      Report
                      Copy

                      My account is debited 590rs ECSRTNCHS050523_SR9095583
                      Please return my money its my 2 day salary,

                      Please refund back the money

                      [protected]@gmail.com
                      [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqhn) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqhn) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Haseeb005566
                        Jun 13, 2023
                        Jun 21, 2023
                        This thread was updated on Jun 21, 2023
                        Report
                        Copy

                        There were two deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 12 Jun '23
                        EBA/NSE M 2023109/[protected]
                        3.94 Dr
                        12 Jun '23
                        EBA/NSE M 2023109/[protected]
                        1, 221.06 Dr

                        I seek an immediate response for such a uninformed deduction of payment from my account and a refund post a correction as I did made any payments.
                        This is an extremely poor customer experience that I am facing and would keep all my friends informed regarding such activities for the one who are of opening an account with you.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqih) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          ApurvaT
                          Jun 12, 2023
                          Jun 21, 2023
                          This thread was updated on Jun 21, 2023
                          Report
                          Copy

                          My account is showing debited with Rs.540 towards [protected]@icici. To my firm knowledge, I didn`t do any transaction by scanning any QR code etc.
                          The source bank is SBI. I checked with SBI but they didn`t do anything else than filing an official complaint. ICICI bank didn`t give any clear response.

                          Here are the details of transaction:
                          Date: 03/03/2023
                          Amount : Rs. 540
                          Transaction ID : T2303031732189870087340

                          Expectation : Explain the transaction made without my knowledge and refund of debited amount.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqik) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rahul Rao R
                            from Bengaluru, Karnataka
                            Jun 10, 2023
                            Jun 21, 2023
                            This thread was updated on Jun 21, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            7th of every month 709 rs gets debited from my account for LIC. But this month the primium was due on 6th, which i was not informed about either by the bank of LIC. I had no sufficient balance on 6th June. But on 7th June i had deposited money for the Due. ICICI bank has deducted 590 rs from my account without notifying me. Firstly I was not informed that the due date will be on 6th of June and after that 590 was deducted. My primium is 709 only, but the charges is 590. When I called ICICI help line they say it's not their responsibility to inform or notify me about that due date is on 6th where I had signed the e mandate to debit the money on 7th of every month. And they say 590 is a genuine change. It's 83% of the primium. How is it genuine? And how do you expect me to pay this much when it's not my mistake
                            It is the banks responsibility to inform the customer about the due dates if the dates have changed without customers knowledge.
                            When I asked for refund, the response was very bad. They told that refund will not be done at any cost.

                            If I had informed about the early due date and then if I had no balance then the bank can deduct the amount, not when I was not informed about the early due date.
                            This is not fair ant not right.
                            I do have ICICI credit card, i received ton of reminders regarding the bill payment. Why is this? If they give us the reminders regarding the credit card payment, They have to give intimation of every due date of ECS as well.

                            It is very clear that it is the banks mistake where they allowed the merchant to debit my money a day prior of the due date which i Agreed to. And not giving me the intimation about the same.
                            I want the refund of MY 590 rs.
                            If I'm not getting the refund. Let me remind you that the organisation where I'm working, about 80% of the employees have account in ICICI Bank. I will be forced to reach out to our accounts team and inform the employees to close the accounts in ICICI and open their account elsewhere.
                            Jul 26, 2023
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 21, 2023
                            ICICI Bank Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqim) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              marwadimilan9
                              from Ahmedabad, Gujarat
                              Jun 10, 2023
                              Jun 21, 2023
                              This thread was updated on Jun 21, 2023
                              Report
                              Copy

                              NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

                              I am Milan Marwadi writing on behalf of my father Bhagwan Marwadi

                              Mr. Bhagwan Marwado is the Bond Holder ( Bond Holder no. 0005-393 of ICICI BAJAJ SCOOTER BOND allotted on 21.12.1998

                              Certificate No. 5394

                              It Maturity date / Redemption date as mentioned is 21.05.2023.

                              There is no trackability of this bond.
                              How do we redeem it at maturity? Where you we approach redemption? Updates on the schemes?
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqiu) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nikhar Shah
                                Jun 10, 2023
                                Jun 21, 2023
                                This thread was updated on Jun 21, 2023
                                Report
                                Copy

                                My account has been deducted from my ICICI bank savings account. The message is like "surcharge dt:03/06/2023, 05/06/2023, 07/06/2023 MCC 4112". Why? I had asked to icici bank's representative but he told me that it is surchage of IRCTC but it is not true because IRCTC is not taking any surcharges other than the tickets, all charges already included in the ticket's final price.
                                I request you to kindly revert my money and check this matter.
                                I have checked online and there are so many complaints on the internet regarding the same issue.
                                Please help, and also inform the banks not to debit any amount unnecessarily. All money is really hard-earned.

                                This is so bad and please do the kindful
                                To revert my money back
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqgy) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  I
                                  icici-doctor
                                  Jun 10, 2023
                                  Jun 21, 2023
                                  This thread was updated on Jun 21, 2023
                                  Report
                                  Copy

                                  Within 4days 23 times NACH_AD_RTN_CHRG~Of Bnk BFLf~ deducted from my bank account. My account is salary account. No need to maintain minimum balance also. What are these charges
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqh1) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Amiemay
                                    from Pushkar, Rajasthan
                                    Jun 10, 2023
                                    Report
                                    Copy

                                    Address: Shriramavaikunth temple

                                    I tried to withdraw cash from ICICI Bank atm yesterday in pushkar, rajasthan. I used two of my accounts, both were charged, but no money was received. I have kept both declined transaction receipts.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      I am trying to purchase a mobile phone using amzaon pay ICICI bank credit card.

                                      Payment always failing with the message "Dear Customer, transaction of INR 1, 14, 452 on ICICI Bank Credit Card is withheld due to security reasons. Please call our customer care."

                                      I called customer care 3 times, and every time they told that my card is normalized and transaction will be successful but the TRANSACTION FAILS ALWAYS...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy
                                      B
                                      balizma
                                      Jun 8, 2023
                                      Jun 21, 2023
                                      This thread was updated on Jun 21, 2023
                                      Report
                                      Copy

                                      Address: Bangalore

                                      I had ₹15, 000+ in my savings account that is also my salary account. Today evening i tried to make a payment and realised that my balance is blocked. No SMS / Email or intimations as to why this is done. My account is showing balance of ₹15, 000 but still not letting me pay.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,
                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqhd) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit