Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Dec 13, 2025
Complaints 23730
Resolved
14270
Unresolved
9460
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 32

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suresh kumar leel
May 27, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
Report
Copy

Hello,
My name is Suresh kumar Leel, Account Number :[[protected]] i have been with icici bank since 2016 This year Rs 826/- is deducted from my account without any alert message.
I am using demat account and the representative didn't inform any charges while opening account.
But still this charges are applied and debited from my account. Dmc/ dp chgs till apr-23 is shown in the statement. So please make sure to credit the amount which has been debited so far because I am not using any type of Demat Account.
+1 photos
ICICI Bank customer support has been notified about the posted complaint.
Dear Suresh, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ufsa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    May 27, 2023
    Jun 21, 2023
    This thread was updated on Jun 21, 2023
    Report
    Copy

    826 rupees has been deducted from my account stating dmc charges till APR 23 and I haven't received any message for it.
    Whereas I have never opted for any additional service from tha bank
    ICICI Bank customer support has been notified about the posted complaint.
    Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va8e) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      papu606
      from Kolkata, West Bengal
      May 27, 2023
      Jun 21, 2023
      This thread was updated on Jun 21, 2023
      Report
      Copy

      Address: Athgarh, Cuttack, Odisha

      I never opened or used demat or trading account. And my account got deducted Rs. 826.00 on the head of DMC DP CHGS. Kindly refund soon.
      +1 photos
      ICICI Bank customer support has been notified about the posted complaint.
      Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va8l) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        papu606
        from Kolkata, West Bengal
        May 27, 2023
        Jun 21, 2023
        This thread was updated on Jun 21, 2023
        Report
        Copy

        Address: Athgarh Branch

        I dont have any demat or trading account. I have no idea why you people have charged DMC DP CHARGE of Rs.826.00. kindly refund immediately.
        +1 photos
        ICICI Bank customer support has been notified about the posted complaint.
        Hi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va8l) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pradeep Kuss
          from Gwalior, Madhya Pradesh
          May 27, 2023
          Jun 21, 2023
          This thread was updated on Jun 21, 2023
          Report
          Copy

          Address: ICICBANK MUMBAI
          Website: www.icicibank.com

          I am Pradeep Kushwah . 826.00 Rupees has been deducted from my account[protected] DP CHGS TILL APRIL -2023) DP charges on

          Why this amount deducted tell me in more details

          message to my mobile. I need justice and my money back immediately.My Account Number is - [protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Pradeep, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va8n) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            alik033
            May 26, 2023
            Jun 21, 2023
            This thread was updated on Jun 21, 2023
            Report
            Copy

            After checking my bank statement, and found 826 had been deducted as dp chgs till apr-23 from my account on 26/05/2023.

            I have never opted for or activated demat account services and never used my demat account. There was no prior notice. I was not informed at all by the icici bank regarding this. There was no sms to my registered mobile number for this deduction.

            Please refund rs 826 back immediately with the charges which have been deducted in the past also and close this demat service.

            Account number –[protected]
            Transaction date – 26/05/2023
            Transaction remarks – dmc/in[protected] dp chgs till apr-23
            Withdrawal amount (INR) – 826.00
            ICICI Bank customer support has been notified about the posted complaint.
            Dear alik033, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0va9g) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Brahman108
              May 26, 2023
              Jun 21, 2023
              This thread was updated on Jun 21, 2023
              Report
              Copy

              Never opened nor used ICIC Bank Demat account but 826 has been deducted from my AC.

              AC:[protected]
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqzp) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Abhikr53
                May 26, 2023
                Jun 21, 2023
                This thread was updated on Jun 21, 2023
                Report
                Copy

                I had made a payment of 46000 for an outstanding amount on my credit card from my SBI account. This was done through phonepe app and 1 rs was taken as their platform fee and hence a transaction of 46001 was made on 4th May 2023.
                This transaction is showing success in Phonepe account and the phonepe team has also confirmed that payment has been made. But still the same is not being reflected in my credit card.
                It is more than 20 days now and no action has been taken both by Phonepe and ICICI bank. While Phonepe has just claimed that they cannot do anything about it and has asked me to contact the bank with a reference ID, The bank has generated a service request which is open for some time now and no progress has been made on their end.
                The details of the required transaction are as follows:
                Mode of Payment : Phonepe UPI
                Date of Transaction : 04.05.2023
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr3i) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nishtha Desai
                  May 25, 2023
                  Jun 21, 2023
                  This thread was updated on Jun 21, 2023
                  Report
                  Copy

                  Renewed credit card was sent to my official address. I am on vacation. Credit card was returned undelivered. Can you send it to my residential address.
                  Jyoti Pawar
                  Mob no [protected]
                  [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr3p) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sduhun
                    from New Delhi, Delhi
                    May 25, 2023
                    Jul 3, 2023
                    This thread was updated on Jul 3, 2023
                    Report
                    Copy

                    Address: F-69 Arya Samaj Road, Uttam Nagar, New Delhi

                    My parents are both 50 plus years old and run a small business. A few days ago, an ICICI executive named Anoop Kumar Singh visited their store and forcefully provided them with a card machine. He assured them that no charges would be levied on them for using the machine.

                    However, to their surprise, the bank has recently deducted an annual fee for the machine from their account. Despite repeated attempts to reach out to the customer service department, they have been unable to get through to anyone. The calls keep getting disconnected.

                    I am writing to request your help in resolving this issue. We would appreciate it if you could look into this matter and help us get the annual fee refunded. The executive who provided the machine to my parents was Anoop Kumar Singh, and his employee ID is 39872.

                    TD: 00700625 is under Rekha Devi's nameW/O Ram Kumar
                    +2 photos
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 21, 2023
                    ICICI Bank Customer Care's response
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr0a) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Jul 03, 2023
                    Updated by sduhun
                    Can I get the email add again? It says its protected.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      marwadi.bhai
                      May 24, 2023
                      Jun 21, 2023
                      This thread was updated on Jun 21, 2023
                      Report
                      Copy

                      I have ICICI Bajaj Scooter Bond. It is maturated on 21st May, 2023. I don't know where to contact for the perticular issue as there is only ICICI Bajaj Scooter Bond mentioned on the copy. Please help me with that.

                      I am attaching the bond copy below. Please check and provide the needful solution

                      Thanks
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr1u) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nitesh kumar pawar
                        from Chandigarh, Punjab
                        May 24, 2023
                        Jun 21, 2023
                        This thread was updated on Jun 21, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Sector 35 Chandigarh

                        My name is nitesh kumar pawar I am facing the issue with icici bank they deduct 590rs name of ECSRTNCHG02_050523_SR[protected]GST
                        Every month 4 to 5 times I don’t know why this charges.
                        In two day they deduct more than 4000rs
                        +2 photos
                        May 24, 2023
                        Complaint marked as Resolved 
                        I want my all money back
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr2w) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mustafa Attaria
                          May 24, 2023
                          Report
                          Copy

                          ICICI Amazon Pay Credit Card Rewards points not credited

                          Address: Kochi

                          Hi Concerned Team,

                          I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 10988 reward points are on hold for being a loyal...
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          N
                          nandu191190
                          from Rajkot, Gujarat
                          May 24, 2023
                          Report
                          Copy

                          I have icici bajaj bonds which is matured on 21/05/2023

                          For redeem I contacted on [protected]@icicibank.com but there is no such response

                          Please cooperate with all customers
                          ICICI Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Abkit Dutta
                            May 23, 2023
                            Jun 28, 2023
                            This thread was updated on Jun 28, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            My father had bought children growth bond -022001-cgb. Date of allotment was 28.08.2001. It is due to mature on 28.08.2022. My father had visited two of our nearest icici branches but has received no help, they just gave him two email ids: [protected]@3i-infotech.com & [protected]@icicibank.com, and I have mailed them to understand the procedure for redemption, but they haven't been responding to my mails. It is absolutely shameful that ICICI doesn't value its investors at all, I am also a customer of ICICI bank, this kind of treatment makes me want to close my bank accounts as well with them. So, unless I receive immediate resolution, I would take this matter to sebi, everyone knows about ICICI's corruption, sebi would bar them from raising money then. Also would take this matter up with RBI and consumer forum. This behaviour and approach is unacceptable. You can contact me at [protected]@gmail.com for providing resolution. If the resolution is not satisfactory and accurate, then it would be clear that ICICI doesn't value its customers as well as its investors. Hence, strict actions will be taken from my side.
                            May 25, 2023
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            How this was resolved ?
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              bansalparth111
                              May 23, 2023
                              Report
                              Copy

                              I had purchased Children Growth Bond on 27.03.2002 and it was due for redemption on 27.10.2023. The details of the Bond are as given below.

                              1. Option – II, Issue Price per Bond: Rs.5, 000/- Allotment date: 27.03.2023, Face value: 40, 000/- Redemption date: 27.10.23, Nos. of Bonds: 1
                              2. Bond Holder No.[protected], Certificate No. 2646
                              3. Name of Bond Holder: Pankaj Bansal, Neelam Bansal, prashant Bansal
                              4. Nos. of Bonds: 1, Distinctive Nos. 4932 – 4932

                              But, till date I have not received the redemption amount.
                              Please send me the amount in my bank.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vivekanand007
                                from Ghaziabad, Uttar Pradesh
                                May 22, 2023
                                Report
                                Copy

                                Since last year October I am facing this issue unknown ecs emi is debited from account every month inr 570 also Nach mandate engen ot is also debited .
                                After so many of complaint to icici there is no solution.
                                Kindly take action
                                Vivek anand
                                Icici bank ac[protected]
                                Shoprix mall noida sector 61
                                Uttar pradesh
                                Mobile no [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vivekanand007
                                  from Ghaziabad, Uttar Pradesh
                                  May 22, 2023
                                  Report
                                  Copy

                                  Address: Noida sector 61

                                  Since last year October I am facing this issue unknown ecs emi is debited from account every month also Nach mandate engen ot is also debited .
                                  After so many of complaint to icici there is no solution.
                                  Kindly take action
                                  Vivek anand
                                  Icici bank ac[protected]
                                  Shoprix mall noida sector 61
                                  Uttar pradesh
                                  Mobile no [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sunil D Sawlani
                                    May 22, 2023
                                    Report
                                    Copy

                                    Dear sir,

                                    Dear Sir,

                                    Acc No :[protected]
                                    TID : 34065527

                                    I have written a mail to close this terminal on the 06-Apr-2023 however I have been charged Rs.413 as rental charges on[protected].
                                    I have written a number of mails to [protected]@fiserv.com, [protected]@icicibank.com / [protected]@icicibank.com. however I have not got any resolution.

                                    I am fed up of following up with you on this issue. Request you to close this terminal and reverse the Rs.413.

                                    Regards,
                                    Sunil

                                    Regards,
                                    Sunil
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Soumaydeep Dutta
                                      May 21, 2023
                                      Report
                                      Copy

                                      Today, while checking through my back account, I noticed, the amount of 1899 rupees under the PPL/WPP_SR[protected]_Renewal of Policy. I am not sure of if I have enrolled in any such policies/schemes associated with the bank. Kindly, help me get my money credited bac to my account.
                                      +1 photos
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit