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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 32

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B
brijesh2112
from Delhi, Delhi
Apr 20, 2020
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amazon refund not credited to icici bank credit card... since 18 days

I have ordered product on 2nd april 2020 from amazon and cancelled on same day due to late delivery date but my refund is not credited till now.

Refund has been initiated on dated 2nd april 2020 as per amazon customer care with reference no #[protected].

But it is yet to process by bank i have given three time online complaint but no reply yet. It is sent [protected]@icicibank.com (Re:'icicicare=[protected].br...
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Dear sir,
Rs. 999/- deducted from my icici amazon pay credit card no. [protected] for amazon standing instru. I didn't take any services. Its debited automatically which is not done by me and without my consent.
Please look into this matter and credit rs. 999 /- in my icici amazon pay credit card. I am shocked because i believe in icici credit card. This is first time i face this type of problem. I tried to contact customer...
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A
Ashutosh Lakhote
Apr 7, 2020
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ashirwad deep discount bonds

Had purchased icici ashirwad deep discount bond (Option ii) on. The 15th july 1996 details of which are as follows:

Certificate no 46718
Bondholder no : 1383-071
Reg no: 541405
Distinctive no :[protected]
No of bond : one (Set of five)

Due changes in address and no information from company we are not able to redeem this amount..
Kindly guide on this issue as soon as possible....
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S
santhosh suja2013
Apr 6, 2020
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refund on amazon pay icici credit card

Address: Icici bank, North street, Marthandam

I ordered a vivo u20 mobile in amazon online shopping for rs.10990 and got cancelled. The payment was made through amazon pay credit card. The refund was initiated on 29th march 2020. Till now i didnt received the refund. The refund reference number is #[protected]. The emi for the month is shown in the statement for paying on 14th of april 2020. If im not able to pay they will charge more. Kindly i refund my amount....
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R
Rajat Srivastava01
from Powai, Maharashtra
Mar 31, 2020
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826 rupees deducted in name of dp charges

Address: F10 Vinay Path Banipark Colony Jaipur, Jaipur, Rajasthan

Hey team icici,
On 30 march 2020 a balance of 826 was deducted from my savings account. Amount was deducted with detail "dp charges till feb 2020"... I have not opted for any type of service from your bank and debit card use by me is of basic type whose yearly charge is not that much... I want immediate action on such types o[censored]ninformed deduction and want my money back in my account... Such types of management is not expected from...
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Nagaraju Kancherla
Mar 29, 2020
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eba/nse charges from icici bank

Address: Jubilee Hills, Hyderabad, Telangana

Dear sir / madam,

I have purchased tataelxsi stocks from icici direct which was linked with my icici savings account.

I have added funds from icici savings to direct (Demat account) and purchased the stock.

I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

26/03/2020 eba/nse n 2020060/[protected] dr. 80.68
br...
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V
Vishal Gawate
from Powai, Maharashtra
Mar 29, 2020
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money debited from bank account, but not credited to my fastag account number

Address: 22ulhas nagar manewada road nagpur, Nagpur, Maharashtra, 440027

I have fast tag account with id 10688588 vehicle no mh 49 ae 6267
I tried to recharge the fastag on 22/02/2020 with an amount 1000/-
A massage was sent to me by bank that above mention amount was debited from my bank account, and credited to above said fastag account. But after passing more than one month, the amount is still not credited to my fastag account.
Hence it is requested you to credited the same to avoid...
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P
Partha Pratim Kundu
from Hāora, West Bengal
Mar 28, 2020
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icici only vimal vaatsalya bonds redeemable

Address: 1/7, R.B.C. ROAD (EXTN.), Kolkata, West Bengal, 700028

I have been issued one icici only vimal vaatsalya bond money multiplier
Bond-private placement series r/bpn/99/1 face value of which rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bondholder no 0000001, certificate no. 37838,
Assam sales corporation - agent : reliance industries limited (Textile division). No. Of bond - one and distinctive no.[37837]. As mentioned...
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Banwari Swami
Mar 27, 2020
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job

Address: Churu, Rajasthan, 331001

Few days before i received an sms from quicker that my cv has been selected for crm (Costumer relationship manager) job in bank and i need to contact urmi sharma to my further proceedure. Then i call her and she asked me to send my documetns along with 2000 rs as registration charges. So, i have send the same to her. Now she told me taht hr will call me for my telephonic interview. After chasing so many days finally she called me and asked...
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D
D-icici
Mar 25, 2020
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difficulty internet banking, not receiving otp

Address: Dehradun, Uttarakhand, 248001

Whenever try to some transaction thru internet banking the OTP is not received.
Though get email informing that “ OTP has been sent to your registered phone” Customer care just repeat that SMS has been sent. By the Way, sometime can login thru Phone. Lost some good opportunity to invest in MF.
This is happening for last many months. ICICI Bank has some problem in software, but not acting on it.,...
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V V Mahesh Chennu
Mar 25, 2020
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payment transactions failed

Address: Andhra University, Visakapatnam

While i was applying certificate from andhra university i did the payment through icici bank eazypay portal and that was failed total four time. Three transactions on 19th march and one transaction on 20th march. I reached out to icici support team and they said that the amount will settled by the next day but still i didn't received my failed transaction amount. After that i reply back on the same email but no response from them.
Please...
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Raj Shishodia
Mar 21, 2020
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customer care asking for pin

Address: 201013

I had called icici customer care for some credit card requests and connect to an agent for it. I called from my bank account registered phone number. The ivr system immediately recognized me and started blabbing me about my account balance and other details.

While connecting my call to customer representative, the system first asked me for my 12 digit card no. And later on asked for my pin; which i totally am not comfortable...
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D
Dushyanth1981
Mar 15, 2020
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vin* google fraud transaction

Address: KPHB, Rangareddy, Andhra Pradesh, 500072

Dear sir/madam,

Today multiple transactions were performed with vin*google on my bank account and i am not sure who and how the transactions were initiated.
Please block all of them and recover my money.
I tried reaching your card blocking number but it did not confirm the account is blocked.
I tried blocking it from internet ban but even that is not working....
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D
Deepak Chahar 01
from Powai, Maharashtra
Mar 9, 2020
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fraud debit of rs 826 by icici bank under dp charges

Address: Noida, Gautam Buddh Nagar, Uttar Pradesh, 201305

I am deepak chahar, an amount of rs 826.00 has been deducted from my account in the name of dp chgs till jan-20 on 25 feb 2020.

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to complain even in court if required....
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K
kesava vittal
Feb 21, 2020
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money multiplier bond - 1298 - mmb - three

My father-in-law invested in 'icici money multiplier bond-1298-mmb-three' in 11th january 1999 with issue price of rs 4000/-

Therefore, you are requested to provide the details for the same at the earliest.

Details:
Bondholder no. 4710-059
Certificate no. 939
No. Of bonds. One
Name - e nimisha u/g e k vittal
Email: [protected]@gmail.com
Contact details. [protected]...
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Address: 7/14 Podder Nagar, Kolkata, West Bengal, 700068

Customer id: 10202504

Customer id: 10202504

My father in law who is about 70 years old had purchased a car from howrah bhandari automobiles in 2018. He is not savvy with sms and internet. However as per regulation bhandari automobiles has given him an icici bank fastag. He had received sms (Likely) however as he is not savvy with sms (He makes and receives voice calls only) he did not pay heed to those texts....
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V
Vellathurai
Feb 13, 2020
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expression debit card cancellation and refund

I have been charged for expression debit card which i don't remember of requesting. They have charged me rs. 588.18 including taxes.. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable..
I don't need expression debit card as i already have basic debit card..
Please help me getting my money back...
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H
Hardik Kondhiya
Feb 11, 2020
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wrongly deducted iin/i-debit/directi ser amount without inform

Address: Gandhinagar, Gujarat

When i withdraw some amount from my bank account, the same day after few hours i got the following email:

Dear customer,
Greetings from icici bank.
A purchase of inr 6, 7*.* has been made using your debit card linked to icici bank account xxxxx on 08-feb-20. Info: iin*i-debit*dir.

Icici has deducted some amount from my saving account directly without informing me.

I even don't know...
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Address: Ranga Reddy, Andhra Pradesh, 500084

I have applied for icici fastag in the month of november, 2019. They provided me with fastag account number 22020516 and customer id : 11586693.
However fastag has not been issued to me though the fastag account is active. When i logged in to online account status said "serial number not provided". You took my money and did not provide me with fastag yet. I request you to release and provide my fastag as early as you could to my address...
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C
Chenna Pavan
from Hyderabad, Telangana
Jan 28, 2020
Jun 12, 2024
This thread was updated on Jun 12, 2024
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dcardfee deducted 588.82

Address: 500082

I have seen my statement today and come to see 588.82 rupees debited from my account by ICICI without any prior notice and i'm holding this account and debit card since 2016 and this is for the first time got this much amount got deducted by bank. I need explanation on this deduction and want my money back.

How could bank levy if at all any higher fee without any intimation to the customer. Is 588.82 seems normal amount for...
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