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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 32

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S
Sukesh Reddy Pulla
from Anantapur, Andhra Pradesh
Apr 21, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Surcharge for Debit `card

I used my debit card for Fuel in Petroleum station. My money debited as stating "Surcharge MCC 5541" what is this strange behaviour?...
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Praveen@1991
Apr 20, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECSRTNCHGS charges deducted by bank twice on same day

On 18th April 2023, ICICI bank has deducted Rs.590.00 & Rs.457.69 mentioning as ECSRTNCHGS CHARGES from my saving bank account . I tried to call customer care of ICICI bank, but have not received any response .

No confirmation / transaction was done by me for above charges .

Bank deducted above charges without informing me...
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G
gargharshit99
Apr 20, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Fraud by icici bank not activating my account

Hello I opened a savings bank account with icici bank on 15th April 2023. On their website it was advertised as instant account opening and no branch visits. I opened that account did the initial funding of 20000/- but my account is still not operational. I have written them emails about this but they give a very generic response. Their phone banking is also not working for past two days I have been trying to connect to a phone banking representative...
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S
Salman Beg
from Lucknow, Uttar Pradesh
Apr 20, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Reactivation of Grid in New issued Debit Card

I am user of Current Account No.[protected]
having card no [protected] after issue of this new card on expiry
of old card New grids are disabled. On recommended SMS I did not get any reply.I have tried many times on phone but automated customer care no It does not connect to concern person.

Please help to resolve the problem
Mirza Dental & General Sales
268/379, [censored]al Khera, Aishbagh, Lucknow...
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Yedhugani Saikumar
from Hyderabad, Telangana
Apr 19, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Money debited without making any payment

On 14th of April 1180 was deducted from my account. I don't know why. I want my money back ASAP....
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V
vikramraghuwanshi20
from Indore, Madhya Pradesh
Apr 19, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Why my amount auto deducted without any information. ECSRTNCHG01_100423_SR895996027

Address:419 Shekhar central Palasiya, Manorama ganj Indore

Dear Sir/Mam,

I need refund of my deduction 590 of ECSRTNCHG01_100423_SR[protected]. My account number is[protected] so please refund my payment otherwise I will take legal action against you.

Regards,
Vikram...
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A
adwait goyal
Apr 19, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Icici bajaj scooter bonds two

Address:delhi

My self shiv kumar goyal . i had purchased icici bajaj scooter bonds two on 29/01/1999 which will be getting matured on 29/06/2023. I have called more then 20 times to icici customer care and visited branch many times. None of them have any clear answer to render it . They give one contact no of mumbai branch which deals in bonds but they never pickup phone or response .

How shall i render it and what is its process. please...
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A
Abhilekh198911
from Muzaffarnagar, Uttar Pradesh
Apr 18, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Icici bajaj scooter bonds 1999

I am bond holder of ICICI BAJAJ SCOOTER BONDS. Bond holder no. 0025-968, Certificate No. 25969. Redemption Date - 29.06.2023

Vinod Kumar
Ph no. [protected]
Email id - [protected]@gmail.com

Kindly update the status and procedure for redemption...
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P
Priyar180
Apr 18, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waive off request for late payment charges on ICICI Makemytrip credit card

I am Priya Rathore and my account number is[protected], which is my salary account.
I have ICICI MakemyTrip Credit card. with card number: [protected]
I always pay my credit card bills on time and always have sufficient balance in account as well.
I have paid only 3 days late payment for my due of Rs 5860.43 on ICICI credit card.
They charge Late Payment Fee 750 + [protected]@18% 135.00 = 885 Rs.
I paid...
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S
Sidh@1993
Apr 18, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Deducted my Account payments

Why deducted my payments i will take action refund my amount...
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A
Akhil219
Apr 18, 2023
Apr 25, 2023
This thread was updated on Apr 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closing of trading and demat account

Very worest behaviour and service from ICICI DIRECT deducted 826rs from my account on march 23, and later saying that it was yearly maintenance charges for trading account that too when i raised a complaint in customer complaint and later saying to refund it i need to close trading and demat account after selling my holdings from trading account. I have empty my protifolio within march 30 and now its 18 april from then onwards i am trying...
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S
Shubhabrata Ganguly2023
Apr 18, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Frequent ECS charges deducted from Account

Through out the year FY 22-23, Total 11times ICICI BANK deducted ECS Charge of 590 rupees. When I reach out to Customer care, I got to know this amount got deducted, as my account didn't have sufficient balance (not minimum balance) to send money to one of my mutual fund biller. I have few questions
1. Can bank charge any amount of money, as they wish for ECS? Is there any RBI rule for this
2. How can I get refund of my ECS...
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J
Joy P S
Apr 17, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Unexplained ecsrtnchg charges on my account

Am an icici bank customer. Today 17-apr-2022 ecsrtnchg charged 474 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com...
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U
Uma Gadi
Apr 17, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Dmc/1601430103975098 dp chgs till f eb-23

Address:Gachibowli

I am Surya Kumari Gadi. 826.00 Rupees has been deducted from my account as DMC/[protected] DP CHGS TILL F
EB-23 DP charges on 03/04/2023. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My Account Number is[protected]....
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J
jdnilu
from Alwar, Rajasthan
Apr 16, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Torcher and Harassment From ICICI bank BM Manewada Branch ICICI Bank Nagpur sbehaving with me and trying to remove me from the bra

Address:BALAJI PURAM MANEWADA BRANCH NAGPUR
Website:ICICIBANK. COM

Dear sir,
I was taken loan from instamoney lenden club in lockdown but due to I was jobless in lockdown my ECS was bouncea from account therefore bank hit regular charges from account till date also O have given proof to the bank with payment screenshot but bank deduct my account balance from last few years but I have company against ICICI bank in RBI CRPC CMS portal bank was reversed my 5k more than amount but again bank deducted...
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H
harsh.garena
from Indore, Madhya Pradesh
Apr 15, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Cash Txn charges

Upon checking the GST invoice as received on mail, I noticed a charge of ₹ 256 billed to my account in the name of Cash Txn charges.
However I have not withdrawn cash. There was no communication or intimation from the bank for the reason of deduction of these charges which seems to be unfair and unacceptable.

My Customer id is[protected]
Account holder name - Harsh Gupta
Charge detail - CashTxnChgs-Branch-Dec22+GST...
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S
Shameez313
from Thiruvananthapuram, Kerala
Apr 15, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Fake reverts- documents are not clear for ICICI CREDIT CARD AMAZON

Address:Thiruvananthapuram

Dear Customer, your application[protected] for Amazon Pay ICICI Bank card is on hold for document verification. Please click on amzn.to/2SkK8s1 to upload revised documents.

Am keep on getting this msg even though am sharing a proper documentation.
Very pathetic Service ICICI and Amazon...
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A
from Delhi, Delhi
Apr 15, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bonds - Not Encashed

Address:Mumbai

Dear Sir.

My contact details are as follows:

Anuj Nigam
A684 Sarita Vihar
New Delhi 110076
Mobile # [protected] (Ajay Nigam my brother)

Since I am residing in Australia, my brother is looking after me all work in India.I am authosed you to
talk to him. My Australian # +[protected]mobile). I am ICICI account holder (NRE & NRO account
holder) of your New Friends...
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Sanket_Chavan
Apr 13, 2023
Apr 15, 2023
This thread was updated on Apr 15, 2023
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Dp chgs till feb-23

Address:Pune, Maharashtra

I am SANKET SHIVAJI CHAVAN. 751.00 Rupees has been deducted from my account as IN[protected] DP CHGS TILL FEB-23) DP charges on 04/04/2023.

I have opened this Demat account in Dec 2017 while opening salary account as suggested by executive and that executive also confirmed there is no any monthly or yearly charges for this. From that day never used my Demat account till now. There was no prior notice for given to me before...
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prince777
from Lucknow, Uttar Pradesh
Apr 13, 2023
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Penalty and unauthorised deduction of amount

Address:Icici bank bandra mumbai

I have been charged a penalty amount of Rs 4817.83 instead of making payment of all EMI of 6 months and I have been informed by ICICI executive on call that I don't have to pay anymore EMI in nov and dec 22 but still it has been deducted from my account.
This is a fraud done by ICICI Bank employees and management
And even after reversal email received from customer service manager Priyanka collection department is calling...
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