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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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ICICI Bank reviews & complaints page 36

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S
Santosh Tumati
Apr 11, 2019
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grid card values

Address: hanuman junction ,andra pradesh, Krishna, Andhra Pradesh, 521105

I tried to transfer some money to other bank account through NEFT and in the end of the procedure it asked me to enter GRID values, which i did correctly but for some stupid reason it was showing me this msg "Your Grid card authentication has been disabled, Call our 24 hour Customer Care Centre and ask to enable Grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then i tried...
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Akshay Bawejaa
from Delhi, Delhi
Apr 8, 2019
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waiver of bounce charges

Address: Ghaziabad, Uttar Pradesh, 201010

Dear icici team,

Please get the bounce charges waived off from my savings account[protected].

I have asked an amount of rs. 5000 from one of my neighbor to pay the school fees of my 3 years daughter.

I would like to tell you that from last 2 to 3 months i was suffering from bad financial conditions to which my emi got bounced regularly.

I was left with no option but to sell my...
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Kritzel
from Delhi, Delhi
Mar 28, 2019
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lien marked on my savings account

Address: Sector 10, Faridabad, Haryana, 121007

There has been a lien mark on my account pertaining to other financial products provided by bank.

As per guideline of rbi for consumer case on banking,
Banks have a right to exercise lien under section 171 of the indian contract act against the dues from constituents/customers. However, the banks cannot exercise lien over the personal account of a customer on the ground that money was due to the bank in another account...
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ankit chopade
Mar 24, 2019
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icici bank unauthorised deduction of rs 4000 for dr. tran for funding a/c[protected]

Address: Mumbai City, Maharashtra

Without my consent, rs. 4000 has been deducted from my account on 24/03/2019
But icici app is showing 25/03/2019 to 'dr. Tran for funding a/c[protected].
I have never subscribed to any policy, however, this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being...
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RajatKk87
from Bareilly, Uttar Pradesh
Mar 24, 2019
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duplicate transaction

Address: Rest camp colony, Firozabad, Uttar Pradesh, 283204

I have have just done a transaction from my icici paylater account. But the amount deducted twice from my account. Im not able to pay double amount to icici bank please solve the issue or closed my account. I dont have any choice.
Thank you.
Deatails are following-
Name - rajat kumar
Reg mobile - [protected]
Upi - pl.[protected]@icici
Mail - [protected]@gmail.com

Please find attachments...
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RekharaniP
from Bengaluru, Karnataka
Mar 23, 2019
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unable to close my fd

Sir,
I am completely surprised while doing online premature closure of my fd[protected]. This has caused unnecessary inconvenience to me as i was unable to close fd.
When i try to premature closure of this fd through my online bank account, i am not able to close it as i am continuously getting an error 'lein marked on fd/rd'. I am very frustrated with this experience. How am i supposed to close this account now as i need this...
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prasadshan
from Bengaluru, Karnataka
Mar 21, 2019
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complaint against icici collection agency - threatening

Address: icici bank bommanahalli, Bangalore, Karnataka, 560066

Hi [protected] is my credit card number. I had a credit limit of 65000 in this card and iam using this card since 2015. Currently iam having a outstanding of 36000 according to bank. So far i paid 1, 80, 000 were as my total usage is around 75000 only in last 4 years. Since i didnt have job from november 2018, iam struggling to pay the outstanding. But every month i manage to pay minimum due every month at least in delay. Till february...
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Ramesh Dangaraboina
from Hyderabad, Telangana
Mar 14, 2019
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cibil report showing wrong update

Address: Hyderabad, Telangana, 500055

Credit Information Bureau India [CIBIL] — cibil report showing wrong updates relevant to loan and credit card

1 Review
Hyderabad, Hyderabad District, Andhra Pradesh, India
Ramesh Dangaraboina on Mar 14, 2019 Mark as Resolved

Hi,

I am Dangaraboina Ramesh, I have two wrong items are popup in CIBIL report.
1. I applied ICICI Bank Credit card on Jun 2015 and I received PIN...
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R
ranrake
Mar 13, 2019
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icici bank redispatch the undelivered card

Address: Vill: Chandi, PO: Harauli, PS: Hajipur, Bihar, Hoshiarpur, Punjab, 844103

Hi,

I got a mail from icici bank regarding my regarding my debit card.
The card - atm / debit chip upgrade for your account xx8488 has returned undelivered and is with us since 10 days.

This new debit card didn't deliver to my communication address.
So, please re-dispatch my debit card to the same communication address.

Vill: chandi, po: harauli, ps: hajipur, bihar
Pin code:...
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Ca shiva rai
Mar 12, 2019
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know the status of bond

Address: Faridabad, Haryana, 121003

I upendra nath rai want to know the status of tax saving bond because i invested rs 5000 in tax saving bond on february 2003. Redemption date of bond is february 2006. I can't received a single penny.in the bond it is mentioned that they will provide me 7%interest. But i can't received any amount. Please try to give answer as much as earlier.
U. N. Rai...
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biswas@80
from Hyderabad, Telangana
Mar 8, 2019
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imps transaction timed out please help.

Address: Flat:- G2 G K Raghavendra Residency Near Ammuguda Station, Sainikpuri, 500094

I have a salary account with icici bank. I made a transaction (Imps) to my mother in law’s account which is a sbi account. The transaction got timed out and i got the message stating:-

Dear customer, imps txn ref (Hidden) for rs.5, 000.00 is timed out at beneficiary bank on 08-mar-2019 08:49:34. Txn status will be updated by bene bank in 3 working days."

The amount got debited from my account and it did not...
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RobinKJ
from Mumbai, Maharashtra
Mar 8, 2019
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lien marked on fd

Lien has been marked on my fd account by icici bank without informing me and with no reason.

I had a savings account with icici bank. Using the online banking, i created an fd few years back, which was auto-renewed every year. Now i want to break the fd. But when i am trying to do so from the icici net banking login, i am unable to do so as lien has been marked on my fd by the bank. I did not receive any communication for the...
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HOMBUG taste of love
Mar 3, 2019
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money got deducted from my account

Gujral nager jalandher, jalandher, india

My self rajesh i am customer of icici bank from last 3 years. Its working well and i am satisfied with the service. Then for some time i left this bank and use sbi.. Left in the since i didn't have enough money to put in this bank. So there was. Some money in my sbi account.. After 4.5 month i start use icic then. After some days my money got deducted 574 rupees without any reason....
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sujitaatish
from GHAZIABAD, Uttar Pradesh
Mar 2, 2019
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change in emi date

I have taken a personal loan a/c no-lpghz[protected] from icici bank and my due date is 5th of every month. While taking loan the icici bank executive had told me that after paying for first emi then call to customer care then they will change the emi due date as per your convenience. But now my first due date is near to come but i called to icici customer care that after i will pay my first emi please change the emi date, they told me to...
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Deepakim
from Mumbai, Maharashtra
Feb 28, 2019
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icici bank - amount deduction dp charges till jan-19

Address: Bangalore, Karnataka, 560045

I am deepak i m. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jan-19) on 26-feb-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and...
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dhruvagarwala
Feb 28, 2019
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rtnchg deduction

What is rtnchg in icici bank? I got deducted of more than 2000 rs.in different transactions without any prior notice.
According to google search it is deducted for declined charges on atm transactions but i did not use the card and it declined prior to the amount being deducted.

No one at the customer care is answering my questions.

Please share all details about different charges that icici bank takes...
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Sahelib22
Feb 25, 2019
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icici credit card fraud, unethical, behaviour harassment

Address: Pune, Maharashtra

I had lost my atm card.

When i went to collect my new atm card from infosys phase i branch office. The bank coordinator forced me to take icici coral credit card along with the atm card.

I clearly checked with him, as i do not want to pay any charge for that. I was told its free of cost, even i keep it no charge for that.

Post few months bill messages started coming via sms, i went to the same...
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bharatsrm2
from Delhi, Delhi
Feb 22, 2019
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harassment, threatening

Address: ,,,,,, New Delhi, Delhi, 110018

Sub: complaint against the icici collection agent harassment-

(Rohit) [protected]

Dear sir/maam,

As per my conversation with you i need to bring to your attention my experience as an icici bank customer.

My name is bharat anil sharma residing at house no 94 kg 3 vikas puri, 3rd floor, paschim vikas pur, new delhi-110018 had used an icici credit card and it was a old account almost...
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Ammukuttu
from Malappuram, Kerala
Feb 19, 2019
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beneficiary account blocked or frozen

Address: 670511

Today i came to know that my account is blocked or frozen. I didn't get any information from the bank. I was unable receive money in to my account. As it is my savings account.. It your responsibility to inform the customer before doing anything. Why it is happening. When something is happening bank have to give information to the customer that something before they are doing. I don't know when it done. Today only i came to know this...
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gajendra0007
from Devgarh, Rajasthan
Feb 11, 2019
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atm card grid value incorrect

Address: 306708

I have icici bank coral debit card and card is activated. Every time, i type grid value in imobile app for verification and for fund transfer and atm pin change from internet banking it says please check the grid value and after three attempts it disabled grid authentication. I have this problem from 6 months. I tried to contact to customer care but it didn't work because of automated system. And also upi transcation limit is set to be 20k...
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