Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jul 14, 2026
Complaints 23787
Resolved
14308
Unresolved
9479
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
prasadshan
from Bengaluru, Karnataka
Mar 21, 2019
Resolved
Report
Copy
Resolved

complaint against icici collection agency - threatening

Address: icici bank bommanahalli, Bangalore, Karnataka, 560066

Hi [protected] is my credit card number. I had a credit limit of 65000 in this card and iam using this card since 2015. Currently iam having a outstanding of 36000 according to bank. So far i paid 1, 80, 000 were as my total usage is around 75000 only in last 4 years. Since i didnt have job from november 2018, iam struggling to pay the outstanding. But every month i manage to pay minimum due every month at least in delay. Till february...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh Dangaraboina
from Hyderabad, Telangana
Mar 14, 2019
Resolved
Report
Copy
Resolved

cibil report showing wrong update

Address: Hyderabad, Telangana, 500055

Credit Information Bureau India [CIBIL] — cibil report showing wrong updates relevant to loan and credit card

1 Review
Hyderabad, Hyderabad District, Andhra Pradesh, India
Ramesh Dangaraboina on Mar 14, 2019 Mark as Resolved

Hi,

I am Dangaraboina Ramesh, I have two wrong items are popup in CIBIL report.
1. I applied ICICI Bank Credit card on Jun 2015 and I received PIN...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ranrake
Mar 13, 2019
Resolved
Report
Copy
Resolved

icici bank redispatch the undelivered card

Address: Vill: Chandi, PO: Harauli, PS: Hajipur, Bihar, Hoshiarpur, Punjab, 844103

Hi,

I got a mail from icici bank regarding my regarding my debit card.
The card - atm / debit chip upgrade for your account xx8488 has returned undelivered and is with us since 10 days.

This new debit card didn't deliver to my communication address.
So, please re-dispatch my debit card to the same communication address.

Vill: chandi, po: harauli, ps: hajipur, bihar
Pin code:...
Helpful
3 other people found this review helpful
3 found this helpful
6 Comments
Report
Copy
C
Ca shiva rai
Mar 12, 2019
Resolved
Report
Copy
Resolved

know the status of bond

Address: Faridabad, Haryana, 121003

I upendra nath rai want to know the status of tax saving bond because i invested rs 5000 in tax saving bond on february 2003. Redemption date of bond is february 2006. I can't received a single penny.in the bond it is mentioned that they will provide me 7%interest. But i can't received any amount. Please try to give answer as much as earlier.
U. N. Rai...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
biswas@80
from Hyderabad, Telangana
Mar 8, 2019
Resolved
Report
Copy
Resolved

imps transaction timed out please help.

Address: Flat:- G2 G K Raghavendra Residency Near Ammuguda Station, Sainikpuri, 500094

I have a salary account with icici bank. I made a transaction (Imps) to my mother in law’s account which is a sbi account. The transaction got timed out and i got the message stating:-

Dear customer, imps txn ref (Hidden) for rs.5, 000.00 is timed out at beneficiary bank on 08-mar-2019 08:49:34. Txn status will be updated by bene bank in 3 working days."

The amount got debited from my account and it did not...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RobinKJ
from Mumbai, Maharashtra
Mar 8, 2019
Resolved
Report
Copy
Resolved

lien marked on fd

Lien has been marked on my fd account by icici bank without informing me and with no reason.

I had a savings account with icici bank. Using the online banking, i created an fd few years back, which was auto-renewed every year. Now i want to break the fd. But when i am trying to do so from the icici net banking login, i am unable to do so as lien has been marked on my fd by the bank. I did not receive any communication for the...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
HOMBUG taste of love
Mar 3, 2019
Resolved
Report
Copy
Resolved

money got deducted from my account

Gujral nager jalandher, jalandher, india

My self rajesh i am customer of icici bank from last 3 years. Its working well and i am satisfied with the service. Then for some time i left this bank and use sbi.. Left in the since i didn't have enough money to put in this bank. So there was. Some money in my sbi account.. After 4.5 month i start use icic then. After some days my money got deducted 574 rupees without any reason....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sujitaatish
from GHAZIABAD, Uttar Pradesh
Mar 2, 2019
Report
Copy

change in emi date

I have taken a personal loan a/c no-lpghz[protected] from icici bank and my due date is 5th of every month. While taking loan the icici bank executive had told me that after paying for first emi then call to customer care then they will change the emi due date as per your convenience. But now my first due date is near to come but i called to icici customer care that after i will pay my first emi please change the emi date, they told me to...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Deepakim
from Mumbai, Maharashtra
Feb 28, 2019
Jul 26, 2023
This thread was updated on Jul 26, 2023
Resolved
Report
Copy
Resolved

icici bank - amount deduction dp charges till jan-19

Address: Bangalore, Karnataka, 560045

I am deepak i m. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jan-19) on 26-feb-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and...
Helpful
6 other people found this review helpful
6 found this helpful
3 Comments
Report
Copy
D
dhruvagarwala
Feb 28, 2019
Resolved
Report
Copy
Resolved

rtnchg deduction

What is rtnchg in icici bank? I got deducted of more than 2000 rs.in different transactions without any prior notice.
According to google search it is deducted for declined charges on atm transactions but i did not use the card and it declined prior to the amount being deducted.

No one at the customer care is answering my questions.

Please share all details about different charges that icici bank takes...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahelib22
Feb 25, 2019
Resolved
Report
Copy
Resolved

icici credit card fraud, unethical, behaviour harassment

Address: Pune, Maharashtra

I had lost my atm card.

When i went to collect my new atm card from infosys phase i branch office. The bank coordinator forced me to take icici coral credit card along with the atm card.

I clearly checked with him, as i do not want to pay any charge for that. I was told its free of cost, even i keep it no charge for that.

Post few months bill messages started coming via sms, i went to the same...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bharatsrm2
from Delhi, Delhi
Feb 22, 2019
Resolved
Report
Copy
Resolved

harassment, threatening

Address: ,,,,,, New Delhi, Delhi, 110018

Sub: complaint against the icici collection agent harassment-

(Rohit) [protected]

Dear sir/maam,

As per my conversation with you i need to bring to your attention my experience as an icici bank customer.

My name is bharat anil sharma residing at house no 94 kg 3 vikas puri, 3rd floor, paschim vikas pur, new delhi-110018 had used an icici credit card and it was a old account almost...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ammukuttu
from Malappuram, Kerala
Feb 19, 2019
Resolved
Report
Copy
Resolved

beneficiary account blocked or frozen

Address: 670511

Today i came to know that my account is blocked or frozen. I didn't get any information from the bank. I was unable receive money in to my account. As it is my savings account.. It your responsibility to inform the customer before doing anything. Why it is happening. When something is happening bank have to give information to the customer that something before they are doing. I don't know when it done. Today only i came to know this...
Helpful
7 other people found this review helpful
7 found this helpful
2 Comments
Report
Copy
G
gajendra0007
from Devgarh, Rajasthan
Feb 11, 2019
Resolved
Report
Copy
Resolved

atm card grid value incorrect

Address: 306708

I have icici bank coral debit card and card is activated. Every time, i type grid value in imobile app for verification and for fund transfer and atm pin change from internet banking it says please check the grid value and after three attempts it disabled grid authentication. I have this problem from 6 months. I tried to contact to customer care but it didn't work because of automated system. And also upi transcation limit is set to be 20k...
Helpful
3 other people found this review helpful
3 found this helpful
2 Comments
Report
Copy
S
Stela Joseph
from Noida, Uttar Pradesh
Feb 11, 2019
Resolved
Report
Copy
Resolved

cash deposit takes 2-3 hours

Address: 201005

The time taken to deposit the money has been increased from an hour to two- three hours now as there is just one machine (to deposit the cash) in the branch which mostly does not accept notes easily. I'm so sad with the services of this bank now. Just for 5-10minutes work, it takes atleast 2 hours. This simply implies this bank does not value my time which is unacceptable and unbearable. It's not only about time but also this all leads to...
Helpful
Found this helpful?
2 Comments
Report
Copy
V
Vishal Somul
from Delhi, Delhi
Feb 6, 2019
Resolved
Report
Copy
Resolved

ecsrtn charges from icici bank

Address: Kheda, Gujarat, 387001

Hi, I am vishal Somul. Customer of ICICI Bank . I Have a salary account of ICICI Bank.Am an icici bank customer. Today 06-02-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. Actually I have an EMI of 2152 rs o fMobile purchased through HDFC bank.
ICICI bank...
Helpful
6 other people found this review helpful
6 found this helpful
7 Comments
Report
Copy
A
anshu09oct
from Patna, Bihar
Feb 5, 2019
Resolved
Report
Copy
Resolved

lien in my account without my information or any notice.

I have a saving account and a credit card from icici bank. Someone has credited amount of 40, 000 rs.in my account for his important work.
But bank put lean on it and my account shows negative amount. That money wasn't mine. It is for his work.

My point is this that bank has made this lean without informed me, not any call or single mail, letter anything.
I was paying my credit card minimum balance regularly...
Helpful
Found this helpful?
4 Comments
Report
Copy
K
krupa.k.pande
from Hyderabad, Telangana
Jan 30, 2019
Resolved
Report
Copy
Resolved

account name update as per my aadhar and pan

Address: Hyderabad, Telangana, 500090

I personally visited bank along with my husband (ICICI Hyderabad Financial District ) for updating my account name as per my aadhar, PAN and Passport .The representative said it cannot be done please talk to Deputy Branch Manager Mr.Vijay.we met him and clearly stated him what the issue is and provided all the documents in original along with Marriage certificate to state that My name prior to marriage.He said please sign all the documents...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mun2614
from Rajkot, Gujarat
Jan 23, 2019
Resolved
Report
Copy
Resolved

amount deducted but not credited to beneficiary account - upi

Address: Vadodara, Gujarat, 390011

Hi Team,

I have initiated one transaction on 10th January 2019 but the amount was not loaded to Beneficiary account.

Source account :**********6742
Name: Monarch Janeshkumar Parmar
Reference ID of Txn :[protected]
Date of Txn: 10th Jan 2019
Time of Txn : 7:39 pm
Amount of Txn : Rs 2000.00
Mode : Upi

Beneficiary account : Loading Money in Airtel Money...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh singh shekhawat
from Musafirkhana, Uttar Pradesh
Jan 16, 2019
Resolved
Report
Copy
Resolved

icici bank mab charges reversal issue

Address: Jaipur, Rajasthan, 302001

Hello icici bank support,

Myself ramesh singh shekhawat, i am a personal banking customer of icici bank since 12-13 years. When i analyze my saving account statement i found that the bank has been charged me a total of inr 1637.68/- as mab charges. This is very disappointing me. And the best part is i have never been notified about the monthly deductions via sms or e-mail or call, so i never get to know the charges, the charges...
Helpful
Found this helpful?
Write a comment
Report
Copy