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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 36

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M
maheshteegala
May 14, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Address: Mumbai

I had two bonds Money Multiplier bond-112000-MMB FIVE, Children growth Bond-062001-CGB TWO, they have deducted [protected]@20% on these bonds but they have not remitted to Income Tax Department it is not reflecting in my Form 26AS . It has 1 year passed. Details are below
1. MONEY MULTIPLIER BOND-112000-MMB
NAME: T AARTHIKA U/G T MAHESH
Bond Holder No:[protected]
Distinctive No:[protected]
Certificate No: 1405
Date of Allotment:[protected]
Redemption Date:[protected]

2.CHILDREN GROWTH BOND-062001-CGB
NAME: T AARTHIKA U/G T MAHESH
Bond Holder No:[protected]
Distinctive No:[protected]
Certificate No: 857
Date of Allotment:[protected]
Redemption Date:[protected].
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqj8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    Sathya Shree P
    May 14, 2023
    Jun 21, 2023
    This thread was updated on Jun 21, 2023
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    My amount 1899 has been deducted under PPL/WPP renewal policy but I never subscribed such policy.I’m filing a complaint for my refund.Please do the needful.

    Thanks,
    Sathya Shree P
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqjn) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Y
      yogi1106
      from Phaltan, Maharashtra
      May 14, 2023
      Jun 21, 2023
      This thread was updated on Jun 21, 2023
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      Time of Issue : 08:46 14 May 2023 I tried to card less withdraw Rs.20000/- from ATM ID- S1CPN153 at Phaltan, Satara. It returned an error code 072 (Transaction Declined) and cash didn't dispatched, but the amount has been deducted from my account Name : Yogesh Adalinge Card Num : 4018 0XXX 70XX 5779 Mobile : +91 [protected] I am very vexed by this, checked ICICI website for a 24x7 support number, but there wasn't one. Appreciate any help in refund of my money. Regards, Yogesh Adalinge
      For your reference,

      1. Transaction message -
      Dear Customer, INR 20, 000.00 has been withdrawn on 14-MAY-23, through a Cardless Cash withdrawal, at ICICI Bank ATM. Info:CCW*S1CPN153*6532547*Cardles. Call on 18002662 for any dispute or SMS BLOCK 286 to [protected] . Visit bit.ly/Cardlesstrnx . T&C apply.

      2. ATM Id - S1CPN153
      TXN No- 9687
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqol) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        K
        kshwedha
        May 14, 2023
        Jun 21, 2023
        This thread was updated on Jun 21, 2023
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        I accidentally blocked my multi wallet card on pockets app and now the card is not visible anywhere under the prepaid cards section to unblock it and it says no prepaid cards are linked.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqtt) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          N
          nagendraraj258
          from Ranchi, Jharkhand
          May 14, 2023
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          Dear Sir
          Without any prior notice the amount of Rs. 825 /- has been deducted against trading account even I didn't use that account and I don't who the hell allow to open demat account. So it's my request you to please refund my amount in the same account deducted from or I will take the legal action against your bank.
          And please take it seriously.

          Saving account no. :[protected]
          Demat AC : IN[protected]

          Please close the demat account on priority and reimburse my amount as soon as possible.
          ICICI Bank customer support has been notified about the posted complaint.
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            V
            vishwanath tdl
            May 14, 2023
            Jun 21, 2023
            This thread was updated on Jun 21, 2023
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            Address: # 262, 1st N Road, 1st Block, 2nd Stage, Nagarbhavi

            Hello my name is vishwanath from bangalore, i am using amazon pay icici credit card, no -[protected]. Last month my usage was only 7500/- but they have charged me about 8900/-, contacted customer care raised complaint but no response from icici even i asked amazon they are also not suporting, after that i raised a request to close my credit card for that also no response.. & they are charging extra amount for using credit card in petrol pump.. They are completely useless ###.. & even the statement about my usage is also not opening.. Fed up with these icici. I hope i will receive best solution from you.
            Thanks
            Vishwanath
            [protected]
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqv6) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sundaram123
              from Howrah, West Bengal
              May 13, 2023
              May 15, 2023
              This thread was updated on May 15, 2023
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              Resolved

              To
              The Manager
              ICICI BANK
              Subject: Regarding the status of multi option bond.

              Respected sir or madam,
              I, Nirmal Kumar Shaw from Kolkata (West Bengal) having an ICICI multi option bond which is taken on 10.10.1996 and whose folio number - SDB5878461. I want to know the status of this bond.
              Please let me know about the bond of your bank as soon as possible.
              Thanking you
              Your Sincere Customer
              Nirmal Kumar Shaw
              [protected].
              Attaching our id proof along with the bond certificate.
              May 15, 2023
              Complaint marked as Resolved 
              The Manager ICICI BANK Subject: Regarding the status of multi option bond. Respected sir or madam, I, Nirmal Kumar Shaw from Kolkata (West Bengal) having an ICICI multi option bond which is taken on 10.10.1996 and whose folio number - SDB087846. I want to know the status of this bond. Please let me know about the bond of your bank as soon as possible. Thanking you Your Sincere Customer Nirmal Kumar Shaw 9331002103. Attaching our id proof along with the bond certificate.
              ICICI Bank customer support has been notified about the posted complaint.
              I didn't get any resolution regarding my issue. How did you mark it as resolved. Even I didn't get any mail also.
              PLEASE 🙏 REPLY ME AS SOON AS POSSIBLE.
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                U
                Ujwal Ramdurg
                from Mumbai, Maharashtra
                May 12, 2023
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                I am a loyal ICICI customer A/c number[protected] Ujwal Ramdurg (Siemens Limited), I have my salary account in this bank. Had it earlier as well as now. I had been approved a RUBYX AMEX card, firstly the outstanding amount was debited from my savings account for closing the dues - would be moving to consumer court for the same. Now when I had told that I do not need an AMEX card and rather would be ok with a VISA card, officials (Mr. Mallikarjun and Sangamithra) did process the requirement, absolutely no response provided by them, I had to call them several times, and only then I would receive some feedback after following up. Post follow up I understand that the card is rejected and no one knows the reason. I am absolutely disappointed and would move towards HDFC or Axis Bank. Would transfer all my accounts and transactions to other bank and close relationship with ICICI, would also intimate this to our HR so that other colleagues who would join new do not have such experience. Thanks
                ICICI Bank customer support has been notified about the posted complaint.
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                  Pradeep Chowdhary Davuluri
                  from Mumbai, Maharashtra
                  May 12, 2023
                  Jun 21, 2023
                  This thread was updated on Jun 21, 2023
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                  I Had an ICICI Bank Credit Card 14 Years bank, had to go for settlement for purchases I never made. I was told that the account has been closed but is still open and showing a due. I went to the bank multiple times, I was assured that from their end they will correct it and revert back my CIBIL but no action has been taken so, My CIBIL has been affected despite my healthy financial transactions.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqvw) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Aadhyan
                    May 11, 2023
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                    I have been a regular customer of ICICI Bank. My account was created as a salary account by a company that I worked as an intern with. I was never informed about any maintaining of MAB and any charges as well. For every transaction I receive an instant notification but not for the charges deducted. The approximate amount that has been deducted is above INR 5000. I contacted customer service for the reversal of the charges and they just turned a blind eye to the same. CSA was very rude and didn't respond to my problem correctly just kept repeating that reversal is not possible again and again. The CSA provided a darn email that doesn't work as well . [protected]@icicibank.com . I need my money back since I am in desperate need of funds right now. Please help me out with a refund for the same.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      K
                      Kethsiya
                      May 11, 2023
                      Jun 21, 2023
                      This thread was updated on Jun 21, 2023
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                      I paid my eb bill 150 rs through Google pay.but my money debited payment unsuccessful.so I paid using phone pe.i paid a twice
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqw5) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        N
                        najimBa
                        from Thaiyur, Tamil Nadu
                        May 11, 2023
                        Jun 21, 2023
                        This thread was updated on Jun 21, 2023
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                        Address: Nippani

                        Applied loan but DD not submitted and they are charging interest in my account already raised request but they are not responding. loan account number TBBGM[protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqxj) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          B
                          B Vidya Sagar
                          May 11, 2023
                          Jun 21, 2023
                          This thread was updated on Jun 21, 2023
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                          Hello,
                          I am B. Vidya Sagar account holder of your bank,
                          A/c No:[protected].
                          without my knowledge there is amount deduction in the name of ECSRTNCHGS100423_SR[protected]GST.
                          could you please let me know... for what purpose amount got deducted.
                          kindly credit the amount
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear B Vidya Sagar, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vaa6) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            V
                            Varadharajan Duraisamy
                            from Chennai, Tamil Nadu
                            May 11, 2023
                            Jun 21, 2023
                            This thread was updated on Jun 21, 2023
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                            Resolved

                            Unethical activity - Credit card bill Late payment charges deducted for payment within Grace period

                            Mobile No:[protected]
                            Credit Card No [protected]
                            As per rbi rules and regulations, the grace period of credit card payment is 3days. I paid the next day after due date. But Icici bank has charged me rupees 100 + 18 GST. This is unethical activity against the customer....
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                            A
                            from Hyderabad, Andhra Pradesh
                            May 11, 2023
                            Jun 21, 2023
                            This thread was updated on Jun 21, 2023
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                            I am not able to understand why 588 INR is cut from my account for the current year without any information or notice. I have directly received the invoice after 10 days of the actual debit from my account. This is absolutely unfair and I want to understand the reason why this fees is being levied.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear avinash.[protected]@gmail.com, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vaat) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              M
                              MAHESH KUMAR NANDWANI
                              May 10, 2023
                              Jun 21, 2023
                              This thread was updated on Jun 21, 2023
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                              Address: 1281 SECT0R 13 URBAN ESTATE Karnal-132001

                              I am having the above said bonds bearing folio no4269-042 and cert. no 8868. WHICH WAS MATURED ON[protected]. The payment is still pending .Please tell how this maturity payment will get.
                              from CHITVAN
                              [protected]@gmail.com
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr48) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                rahulkush30
                                May 10, 2023
                                Jun 21, 2023
                                This thread was updated on Jun 21, 2023
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                                I opened the savings account and I am being charged every year for DP charges. Stop this fraud and refund Rs. 4000 immediately.
                                ICICI Bank customer support has been notified about the posted complaint.
                                All those reading this, I request you to close/ never open any account in this fraud bank. WORST bank
                                Dear Rahul, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vab9) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  pavansanivarapu
                                  from Hyderabad, Andhra Pradesh
                                  May 10, 2023
                                  Jun 21, 2023
                                  This thread was updated on Jun 21, 2023
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                                  Money has been debited without any information

                                  An amount of rupees 826INR has been debited from my ICICI bank, no statement or intemation was given from the ICICI bank before this. I have looked in online sources and found that and found this is for demat account.
                                  I have never informed about this fees and no prior communication was given to me. Moreover I havent sell or purchase any stocs or MF from the ICICI demat account to place the charges. How can they collect the amount from...
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                                  ratna1601
                                  May 9, 2023
                                  Jun 21, 2023
                                  This thread was updated on Jun 21, 2023
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                                  When i tried doing online transactions, it is giving me an error that the account has been frozen/blocked. bank has not given any intimation.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear ratna1601, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vabr) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Prasanna Kaasi
                                    from Jajpur, Odisha
                                    May 9, 2023
                                    Jun 21, 2023
                                    This thread was updated on Jun 21, 2023
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                                    Address: NOT KNOWN

                                    Rs.599.00 has been debited through my Amazon Pay ICICI Bank Credit Card without my acknowledgement (OTP/CVV details )
                                    I want my deducted money refund.

                                    Transaction Date - 13.04.2023
                                    Ser No - [protected]
                                    Transaction Details - MECHANDISEEBS CHENNAI IN
                                    AMOUT - 599.00
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Prasanna Kaasi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t37x) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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