ICICI Bank Complaints & Reviews

I am using icici bank mobile app but during active my mobile banking app it s give a pop up for activate payletter a/c & wrongly activate the same & charge 550 + GST against it, it's fully chitting & i not want to open this Payletter A/C please help

I am using ICICI credit card since last 7 years and make manual payments before due date.

I have been paying the minimum amount due since Aug'23 and the auto debit was activated by the bank for Total amount due. I have been charged a hefty amount of Rs. 1, 05, 522/- as the auto debit return fee since Aug'22 till Apr'23 (Apart from Dec'22) When I enquired about these charges bank said that I have auto debit facility opted on my account and due to insufficient funds charges in my linked savings bank account.

I clearly told bank:

1. I never opted for Auto debit how come it was applied automatically. They don't have any proof to show ...no KYC document and No request number.

2. I have been calling the customer care on various days and all I hear from them is that they cannot refund the amount. Some are even saying that the Bank is not responsible for any such deductions. (I have discussed the issue with the manager of the customer service team named Suresh, Who is manager of Jayshree but without a resolution- Chennai customer care service). There were many other who disconnected the call after some time.

I have been pressurized to pay these charges without any fault of mine.
Have called several times and asked them to raise a ticket and all they do is close the ticket without any intimation.

Please assist me out. I am not going to pay these charges at any cost.

Will switch to other bank as soon as possible.

thanks ICICI, you screwed me up big time!!!

I am holder of Bajaj Scooter Bond. BONDHOLDER NO. is 0018719. I logged a ticket[protected] on [protected]@icicibank.com to update my KYC and place a redemption request. After several reminders and almost 2 months later, I got a reply from ICICI Executive "Kirti" to send following documents on 3i Infotech Limited
Unit : ICICI Bonds, International Infotech Park, Tower No 5, 3rd floor,
Railway Station Complex, VASHI, NAVI MUMBAI
400 703
[protected]
1. Request letter duly signed by you mentioning the bondholder no. and address for updation of KYC details.
2.Self attested copy of your address proof.
3. Self attested copy of your Pan card.
4.Original cancelled cheque. Please note cheque leaf must bear your name - NITIN KHULLAR
5. Enclosed form ISR 1 form duly filled in and signed by you.
6. Your signature attested by Bank Manager under his official seal, duly mentioning the name/ designation and registration number of such Bank Manager. Form ISR2 attached (each and every point should be filled).
7.In case you are eligible for tax exemption, forward the form 15G for the F/Y[protected] duly filled in and signed by you in the month of April 2023. All columns are mandatory.
8. Original Bond Certificate/s duly discharged.
[protected]
I sent all above documents on mentioned address and shared tracking no on ticket.
The courier was delivered on April 14, 2023 with my original bond paper and other documents. Since then, I have been requesting to provide me a confirmation of receipt of documents but despite of multiple reminders, I have not received any confirmation. I have been calling everyday on "[protected]" multiple times but no one is picking up call.

I want to know if my all documents were received and by when can I expect the money to be transferred to my bank account.

This is really bad that its been months and despite of following up on ticket, they dont care to reply.

Icici bank Ltd,

Within 2 months about 3000 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ingenot
without any notification. I was maintaining my loan emi and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose

Icici bank Ltd, 33 community centre new friends colony New Delhi 110025

Within 2 months about 3000 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ingenot
without any notification. I was maintaining my loan emi and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose

I was trying to pay electricity bill for month June and July on 02.05.23 to WBSEDCL and initiated the transaction by clicking the pay button which took me to billdesk page and paid the amount of Rs 1328. The amount has been debited from my bank account, but page showed "Sorry ! we are unable to process your transaction. We apologise for the inconvenience and request you to try again later." messsage from bill desk.

Here are the transaction details:
BIL/ONL/[protected]/West Benga/WBSEDCL_

EmailId: [protected]@gmail.com

HI Sir

Bondholder no -0029613. certificate no -29614.

bond was issued on jan 1999 to someshwar rao and the maturity date was july 2023 so we dont have information to whom we have to contact so request you to provide the details how to redeem this bond and whom to contact

I am using ICICI credit card from last 6 years and it is not reflected in my cibil report yet. I had contacted ICICI customer care. They replied many time its already updated. But till now its not updated while I tried for home loan this week.

HI Team,
Rs.826/- Amount was debited from my account in the name of DP C HGS. I have not opend demat account. Please credit my amount ASAP...

I didn't used demat account till now and while giving demat account they said no annual charges but now they deducted 826 rupees from my account

Icici direct has charged me 826 rupees on 28april through my icici bank account without my permission they have sended my any notification before deduction there excutive has created the account then they are charging me me 826 i need my reversal any how

Icici direct registered numer - [protected]

I have received an amount of 50000 from my friend. The bank marked the the amount as in lien. Later my friend also confirmed he sent the amount intentionally and not by mistake.

Transaction details - MMT/IMPS/[protected]/NA/OINAMRAJUB
/Axis Bank

I Have got charged 590 RS for 3 times in a single Day .

All these happened in a single Day 28 April 2023, I don't have any intimations on this . not a single email saying what caused charges

ECSRTNCHGS140423_SR[protected]GST
ECSRTNCHGS090423 SR[protected]GST
ECSRTNCHG01_240423_SR[protected]

I am the a/c holder of icici bank from last 1 year,
Now they have charged rs. 706.82 under this category dcardfee on 29 April 2023.
I am not aware what type of charges are these.
Kindly refund my money back to my account or I'll raise a complaint with the RBI.

Who has given right to icici bank to deduct the money without informing us....

I am MD SARFARAZ. 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-15) DP charges on 29/04/2023. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].

I'm not happy as ICICI bank always deducts money from my account without any notification in advance. 481.33rs DMC Charge till March have been deducted from my ICICI bank account on 27th April 2023. Please refund this hard earned money ASAP or I will be happy to close my account.

I am sarla an amount of 826.00 rupees has been deducted from my account in the name of dp chgs till march 23 on 28th April 2023

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back immediately, no prior intimation was given either by mail or by message or by call

Today 826rs has been deducted from my account without any notice. I have not used ICICI Bank demat services. So, I want my money back immediately.

Account No:[protected]

Mobile No:[protected]

Respected sir/ Madam

The bank begins to debit a penalty, which often results in the balance turning negative. Although banks do not pursue recovery of the amount due under negative balance accounts, the customer stands to lose if he deposits funds into the account.

This is khushboo jain.
My complain is regarding icici reward points redemption.We requested the Zomoto coupon worth 3000/- by redeeming our 12000 credit card points on 3rd march.
It was supposed to be delivered in 7 working days.I am waiting since. But got nothing.

We complained 4-5 times to icici costumer care, first they told me that they had to update email id, and it will take 2-3 days, after that, I would get the coupons.
But even after wait for 20 days, nothing happened.Then they told me to send the request again and I’ll get the coupons in 5 days. Again nothing happened.
Same thing happened 3-4 times.. but all Jn vain. And they told that, I can’t get the points back, because I have request once.( and even after 2 month not sending the coupons too)
I am attaching all the snapshots of Mail conversation.
Please solve the matter

Khushboo jain
[protected]