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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 37

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P
Pradeep Chowdhary Davuluri
from Mumbai, Maharashtra
May 12, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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I Had an ICICI Bank Credit Card 14 Years bank, had to go for settlement for purchases I never made. I was told that the account has been closed but is still open and showing a due. I went to the bank multiple times, I was assured that from their end they will correct it and revert back my CIBIL but no action has been taken so, My CIBIL has been affected despite my healthy financial transactions.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqvw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Aadhyan
    May 11, 2023
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    I have been a regular customer of ICICI Bank. My account was created as a salary account by a company that I worked as an intern with. I was never informed about any maintaining of MAB and any charges as well. For every transaction I receive an instant notification but not for the charges deducted. The approximate amount that has been deducted is above INR 5000. I contacted customer service for the reversal of the charges and they just turned a blind eye to the same. CSA was very rude and didn't respond to my problem correctly just kept repeating that reversal is not possible again and again. The CSA provided a darn email that doesn't work as well . [protected]@icicibank.com . I need my money back since I am in desperate need of funds right now. Please help me out with a refund for the same.
    ICICI Bank customer support has been notified about the posted complaint.
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      K
      Kethsiya
      May 11, 2023
      Jun 21, 2023
      This thread was updated on Jun 21, 2023
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      I paid my eb bill 150 rs through Google pay.but my money debited payment unsuccessful.so I paid using phone pe.i paid a twice
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqw5) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        N
        najimBa
        from Thaiyur, Tamil Nadu
        May 11, 2023
        Jun 21, 2023
        This thread was updated on Jun 21, 2023
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        Address: Nippani

        Applied loan but DD not submitted and they are charging interest in my account already raised request but they are not responding. loan account number TBBGM[protected]
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqxj) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          B
          B Vidya Sagar
          May 11, 2023
          Jun 21, 2023
          This thread was updated on Jun 21, 2023
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          Hello,
          I am B. Vidya Sagar account holder of your bank,
          A/c No:[protected].
          without my knowledge there is amount deduction in the name of ECSRTNCHGS100423_SR[protected]GST.
          could you please let me know... for what purpose amount got deducted.
          kindly credit the amount
          ICICI Bank customer support has been notified about the posted complaint.
          Dear B Vidya Sagar, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vaa6) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            Varadharajan Duraisamy
            from Chennai, Tamil Nadu
            May 11, 2023
            Jun 21, 2023
            This thread was updated on Jun 21, 2023
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            Mobile No:[protected]
            Credit Card No [protected]
            As per rbi rules and regulations, the grace period of credit card payment is 3days. I paid the next day after due date. But Icici bank has charged me rupees 100 + 18 GST. This is unethical activity against the customer.
            May 28, 2023
            Complaint marked as Resolved 
            No steps issue not resolved
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Varadharajan Duraisamy, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vaai) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              from Hyderabad, Andhra Pradesh
              May 11, 2023
              Jun 21, 2023
              This thread was updated on Jun 21, 2023
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              I am not able to understand why 588 INR is cut from my account for the current year without any information or notice. I have directly received the invoice after 10 days of the actual debit from my account. This is absolutely unfair and I want to understand the reason why this fees is being levied.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear avinash.[protected]@gmail.com, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vaat) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                MAHESH KUMAR NANDWANI
                May 10, 2023
                Jun 21, 2023
                This thread was updated on Jun 21, 2023
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                Address: 1281 SECT0R 13 URBAN ESTATE Karnal-132001

                I am having the above said bonds bearing folio no4269-042 and cert. no 8868. WHICH WAS MATURED ON[protected]. The payment is still pending .Please tell how this maturity payment will get.
                from CHITVAN
                [protected]@gmail.com
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vr48) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  rahulkush30
                  May 10, 2023
                  Jun 21, 2023
                  This thread was updated on Jun 21, 2023
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                  I opened the savings account and I am being charged every year for DP charges. Stop this fraud and refund Rs. 4000 immediately.
                  ICICI Bank customer support has been notified about the posted complaint.
                  All those reading this, I request you to close/ never open any account in this fraud bank. WORST bank
                  Dear Rahul, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vab9) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    pavansanivarapu
                    from Hyderabad, Andhra Pradesh
                    May 10, 2023
                    Jun 21, 2023
                    This thread was updated on Jun 21, 2023
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                    Money has been debited without any information

                    An amount of rupees 826INR has been debited from my ICICI bank, no statement or intemation was given from the ICICI bank before this. I have looked in online sources and found that and found this is for demat account.
                    I have never informed about this fees and no prior communication was given to me. Moreover I havent sell or purchase any stocs or MF from the ICICI demat account to place the charges. How can they collect the amount from...
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                    R
                    ratna1601
                    May 9, 2023
                    Jun 21, 2023
                    This thread was updated on Jun 21, 2023
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                    When i tried doing online transactions, it is giving me an error that the account has been frozen/blocked. bank has not given any intimation.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear ratna1601, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vabr) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      P
                      Prasanna Kaasi
                      from Jajpur, Odisha
                      May 9, 2023
                      Jun 21, 2023
                      This thread was updated on Jun 21, 2023
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                      Address: NOT KNOWN

                      Rs.599.00 has been debited through my Amazon Pay ICICI Bank Credit Card without my acknowledgement (OTP/CVV details )
                      I want my deducted money refund.

                      Transaction Date - 13.04.2023
                      Ser No - [protected]
                      Transaction Details - MECHANDISEEBS CHENNAI IN
                      AMOUT - 599.00
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Prasanna Kaasi, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t37x) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Shyam777100
                        May 9, 2023
                        Jun 21, 2023
                        This thread was updated on Jun 21, 2023
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                        I have not activiated any demat or any kind of service from my side. Still bank is deducting charges from account. 528.21 they have deducted.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Shyam777100 we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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                          S
                          sujit1977
                          May 9, 2023
                          Jun 21, 2023
                          This thread was updated on Jun 21, 2023
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                          NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

                          I am Sujit writing on behalf of my uncle Mr. Chandra Prakash Mishra.

                          Many emails sent to ICICI Bank customer care ([protected]@icicibank.com, customer.[protected]@icicibank.com, [protected]@icicibank.com) No reply on the subject is received till date.

                          Mr. Chandra Prakash Mishra is the Bond Holder ( Bond Holder no. 0015-750 Certificate 15751 of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

                          It Maturity date / Redemption date as mentioned is 29.06.2023.

                          There is no trackability of this bond.
                          How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Sujit, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t38h) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            manish sharma
                            from Delhi, Delhi
                            May 9, 2023
                            Jun 21, 2023
                            This thread was updated on Jun 21, 2023
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                            Address: 830A, SECTOR 31, Gurgaon

                            Hi, I have saving account in ICICI Bank & today DP Charges of Rs 826 were deducted without any prior notice.

                            My demat account with ICICI was closed many years ago & i have never used DEMAT services of ICICI. Then why Rs 826 were deducted.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Manish, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t38p) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              from Visakhapatnam, Andhra Pradesh
                              May 9, 2023
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                              I have only done one transaction of Rs817 using my credit card but I see two transactions
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t386) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                ALex AuGustus
                                May 9, 2023
                                Jun 21, 2023
                                This thread was updated on Jun 21, 2023
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                                I had to pay emi on L and T on May 2023 and this is my last EMI. so, I payed early and closed the loan. But now they charged for return. I told ICICI please reverse the charges and I had proof for closed the loan, Now they blame me this is your fault to close the auto debit. How do I know this? Did they teach me? Is it my fault to close the loan quickly?
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0t38d) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Dear ALex AuGustus, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t38d) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  R
                                  ravi.sunkara.store
                                  May 9, 2023
                                  Jun 21, 2023
                                  This thread was updated on Jun 21, 2023
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                                  Address: India

                                  Dear Customer, Internet Banking transaction of Rs XX could not be completed, due to security reasons. Call on 18002662 for dispute or SMS BLOCK last 4 digits of Card to xxxx-ICICI Bank
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear ravi.sunkara.store, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t37w) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    shashibala maurya
                                    from Mumbai, Maharashtra
                                    May 8, 2023
                                    Jun 21, 2023
                                    This thread was updated on Jun 21, 2023
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                                    Resolved

                                    Address: Andheri

                                    I have registerd a fraud transaction report to ICICI, Cyber crime and police station on 18th March 2023 OF AMOUNT 1409730/-. ICICI had recovered the amount on 18th Mar and credited to my account on the same day as lien balance and the customer care personnel has informed me that the amount will be given to your main balace once we will complete the dispute investigation which will take 45 days . I kept on following up with the dispute team and ICICI bank . On 2 nd May 2023, the amount was again debited from my account by ICICI, when I enquired the same to Customer care they said it is the procedure and investigation i still in process you will get the amount by next week. I kept on following up with them everyday . Today, i.e; 8th May, when i contacted again to customer care they informed be that the investigation was in bank favor and you will not get the money. I asked them why i was not informed to which they did not reply also when asked what happen to the recovered money they said that bank has kept that money also on hold. I just want to know why ICICI is not returning my money when they have received the same from the scammer . ICICI itself is a big scammer bank who does the fraud and take the money from innocent people in the name of investigation
                                    Jul 25, 2023
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 21, 2023
                                    ICICI Bank Customer Care's response
                                    Dear shashibala maurya, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t385) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Waqar Alam
                                      May 8, 2023
                                      Jun 21, 2023
                                      This thread was updated on Jun 21, 2023
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                                      Address: Waqar Alam, VPO-Dadherukalan, Muzaffarnagar, UP

                                      Hi,

                                      I have been charged with Rs. 826 on 24/01/2023. I dont have any Dmat account with ICICI right now.
                                      Please reimburse the amount as soon as possible.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Waqar Alam, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0t38s) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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