ICICI Bank Complaints & Reviews

I transferred rs 12000 through imps on 30th december 2017 at 9.57 am from icici a/c to the abhyudaya co-operative bank bank a/c.

Transaction ref:[protected].

The amount did not get credited to the beneficiary account.

But i got a message that said

"dear customer, imps txn ref[protected] for rs.12, 000.00 is timed out at beneficiary bank on 30-dec-2017 9:57:58. Txn status will be updated by bene bank in 3 working days."

Hello icici bank,
An amount of rs 826 have been deducted from my account. Can you please explain why these charges are deducted from my account even though i had never used this account?
Also i i was told by your executive that this account will cost nothing in lifetime.
"dmc/[protected] dp chgs till nov-17"

From,
Rohit singal,
[protected]

Tried to transfer some money to other bank account through neft and in the end of the procedure it asked me to enter grid values, which i did correctly but for some stupid reason it was showing me this msg "your grid card authentication has been disabled, call our 24 hour customer care centre and ask to enable grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then i tried...

I am afaquddin maqsood and my account no is[protected].
I saw in transaction history rs 826 has been deducted from my account as dp charges nov 2017.
I do not have a demat account at icici then how come money gets deducted for it that too without any notification or confirmation. It is highly unacceptable behaviour and icici needs to be more transparent and honest to the customers.

Kindly revert back the money to my account.

Regards,
Md afaquddin maqsood

I am the a/c holder of icici bank for the last 7 yrs. Now they have charged ₹ 588.82 under this category dcardfee2981nov17-oct18
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

A/c no:[protected]

I have opened a savings account and submitted the documents on 20th nov 2017 along with a cheque of rs 10500. I was charged for rs 581 on dec 4th and when i enquired they said that you have opted for expression debit card and thay have charged for the same. I told them that i have not opted for the same and also checked with the executive mr manoj and also the branch manager sasikala to show me the proof that i have opted for expression debit card but again in vain. To my surprise there is one more debit of rs 177 on 27th dec which is again for my debit card. Now i dont know what to do as they are deducting money from my account and i am not getting any messages and no reason why these things are happening. I have done a big mistake by going for icici bank.

From past 1 week one person by name bharath is calling all my relatives and friends telling as to i have defaulted on icici credit card payment and they have signed as reference during my credit card application and now they have to pay the money. He along with one lady repeatedly calling all my cousins, friends and my wife too. Calls are coming from number [protected]

Hi all,

I am having my salary account in icici bank. But a few days back 29.50 rs/- were deducted twice from my salary account and when i looked into my mini statement it was described under "atmdec chg" and "posdec chg". And when i tried to explore it over the internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge the customer for this reason? Although i was having enough balance at that time.
Moreover, it is also legal as per rbi rule.

Transaction details
1) posdec chg/25-08-17/8914
2) atmdec chg/03-09-17/8914

I want a proper justification

Thanks,

I've applied for an icici credit card 20 days ago. Till date, i can't check the application status online. Neither the bank representative contacted me again, all documents collected. I have received a call for verification 18 days before, my application number is a[protected]. I am very disappointed due to processing the credit card. Very bad experiences with very bad services. I don't know what happened to my application, there is no status on that. I am in trouble for two weeks but did not get any solution. Please check and resolve this.

When applied for a credit card was informed that the credit limit of my card will be upto 1.25 lac later when the card was recieved found the credit limit was 15000 and later when called to customer care they informed that the issue will be taken care and manager will call me within 2 days and there was no response dropped a mail to all the email id and still there was no response from them

Dear team,

I have attempted to transfer fund to my icici account number[protected]. But instead of it i have wrongly tranfered an amount of 2520 qar (Qatar riyal)- to the account number[protected]. The account details of fund transferred are given below for your reference. The amount was transferred on 22nd decemeber 2017.
I request you to review and reverse the erroneous made transfer. Please let me know if any other information is needed.

Name: sooraj suresh
Ifsc code:icic0002317 (Chandra layout bangalore)

Correct account no:[protected]

Wrongly selected a/c no (Icici) :[protected]

Amount transferred 2520 qar (Qatar riyal)- on 22 dec 2017

Dear team,

This is in regards to online fund transfer of rs. 15, 000/- from my savings a/c no.[protected] mistakenly transferred into icici a/c. No[protected].
I am contacting customer care and they are not helping me on this. I have sent the application to my base branch. I have also submitted the grievance through icici grievance link

https://infinity.icicibank.co.in/web/ComplaintsAndCompliments/Grievance_Form_L1....⇄

I have not received any response.

Request you to please reverse the transaction and refund the amount to my icici savings a/c no.[protected].

Transaction date : 07/12/2017
Transaction type : transfer funds to other bank accounts
Transaction amount (Inr):15, 000.00
Transaction id:[protected]
Transaction status:success

Account number :[protected]
Branch: icici bank, mysore infosys, mysore branch. Branch code: 000558

I have submitted my kyc documents on 18th dec. On the same day i got a mail that my address and adhar is updated and it was told that with in 4 working days my account will be unfreezed. I have been to bank more than 2 times now it is told that kyc request is processed sucsusfully but my account is still debit frozen. Because of this i could not able use icici net banking even my card is block i am not able to draw my own money. I went to branch again they have raised sr to remove debit freeze but they also have no idea why it's still in debit frozen.

I have submitted kyc form at icici bank, cox town branch, bangalore

They said sr[protected] has been raised to remove debit freeze.
Processed kyc - sr[protected]

I am the a/c holder of icici bank from last 2 years
Now they have charged 588.82rs under this category dcardfee3048dec17-nov18+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. 2 months back also same like this happened. They had deducted 600 rs. Why you people are doing like this. I want return back my money. For single rupee how we are suffering you know. If you people not return back my money definitely i will taken action.

This is very reducules. This is not the way to deduct the money from poor people.
My account number :[protected]

Dear concerned,

I am an icici customer for the last 5 plus years and i moved to the us about 2 months ago, i cannot pay my bills because i cannot get the otp number. My india mobile number is no longer exists. I need to update my us mobile number, but i cannot do this online. Its depressing to see that customers at international locations were not thought of when implementing otp. Please somebody help me to get my us phone number updated or suggest a way to go about getting it updated. I need to make urgent payments.

I have sent mail to [protected]@icicibank.com

Sir/madam,
I am shruti nandanwar. I have account in your bank. I have already deposit my cheque at your atm icici bank in the cheque receiving box, at icici ca road branch nagpur.
It was very surprising to saw that till today my cheque is not cleared. I submit my check on friday 22nd december 2017.
Its my humble request to guide me what should i do. Its not my fault, so kindly advise me how should i avoid the unnecessary...

Hi sir, yesterday (26/12/2017), i paid ap tet fee in online, through my icici debit card, 502 rs money is debited from my acount, but i did not got any journal number, again i paid fee in that only, that time also debited 500 rs from my acount, that time also i did not got journal number.it shows
Transaction failed but i did not got money.
Totally i lost 1004 rs, from my acount

I tried to talk so many times to icici bank customer care excicutivies but they did not respond,
So please solve my problem.

Sir, your icici card (coral) no. [protected] canvassed by your agent saying it is free of cost almost in january, 2017. It went to different departments and finally it was delivered to me. The address where i workd and telephone number mentioned are almost 10 years back. I have clearly mentioned in credit card application my phone number and address (you can refer my credit card application) . I do not know how the old details have come ? may be the old ones have come from some other database.

I have not received pin number also. On an enquiry to your customer care pin was delivered to URMILA by VK citymail courier on 28.02.2017. I do not know who is urmila ? i have written a complaint to you on 3.3.2017, 7.3.2017, 9.3.207 to [protected]@icicibank.Com. But i have not received any reply.

Since i do not have the pin number i did not spent even a single rs.1 through the above said card.

I am not receiving messages to mobile number ( used by me 8- 10 years back), statement in physical form, email statement.

But to my surprise i have received a credit card statement dtd. 9.12.2017 on 22.12.2017 handed over to me by somebody lying with some other department, stating that i need to pay rs. 3270.23 (may be all the amount accrued due to penalities. I have not spent even a single rs.1)

now, i request you to
(1) waive the amount mentioned in the card.
(2) update my mobile no. As [protected].
(3) mailing address:
G.Srinivasu, audit department, 4th floor,
LIC of india, s c zonal office, opp. Secretariate,
Hyderabad - 500 063.
(4) e-mail address: g.[protected]@licindia.Com
(5) keep sending messages to e-mail as well as mobile.

Thanking you, sir,

(g.Srinivasu)

I registered my complaint many times but know one responding me, i went my bank 6, 7 times but they said that is not their duty, so the problem is my money debited from my online transaction which is not done by me, bank said it's done by me but bank have no proof which company is this so the thing is if bank don't have details then how can they claimed that transaction done by me, and transaction id is "indiaideas" i don't know what company...

My account no.[protected] in name of water world
Today 4 fraud transactions done from my account
1. 27/12/2017 tidebuy.com 6676.82
2. 27/12/2017 masorinicom 15812.46
3. 27/12/2017 fitsho 8411.27
4. 27/12/2017 bodybuildin 8094.83

I have already got my debit card and my neft blocked through customer care
They have further game me complain no. Sr[protected]
I have also put a written complain on dispute form at icici bank 7 no. Stand jayapura branch
I have already filed an fir to the nearest police station

Plz look into this matter and keep me updating on the steps you are taking further