ICICI Bank Complaints & Reviews

I transferred twice rs 25000 through imps on 11th jan 2018 9.04 pm from icici a/c to sbi bank a/c.

Transaction remark : mmt/ref[protected]*11037717

Again i did transaction since firstb transaction got time out but again same thing happened
Transaction remark : mmt/ref[protected]*11037717

50, 000 amount did not get credited to the beneficiary account neither was refunded back to my account.

But i got a message that said

"dear customer, imps txn ref[protected] for rs.25, 000 is timed out at beneficiary bank on 11-jan-2018 20:59:53. Txn status will be updated by bene bank in 3 working days."

And for second transaction got the message

"dear customer, imps txn ref[protected] for rs.25, 000 is timed out at beneficiary bank on 11-jan-2018 21:04:49. Txn status will be updated by bene bank in 3 working days."

I have multiple icici vimal vaatsalya bonds dated 01.07.1999 having face value of rs 1000/- each, bearing due date of redemption on 01.01.2018.

As i have realized from various investor that the mails sent by them to the address printed behind the bond certificate get returned back.

The address printed overleaf the bond is as under:
Icici infotech services limited, unit: icici only vimal vaatsalya bonds, maratha mandir anex, dr. A r nair road, mumbai central, mumbai-400008

Thus i would request you to communicate your mailing and postal address to me in the correspondence details mentiones below so that the problem with the redemption of the bonds may get resolved.

Arvind agarwal
M/s abhinandan
Vir savarkar sarani
Bankura - 722 101
West bengal
Email: arvindagarwal. [protected]@gmail.com
Mob: [protected]

Dear support officials,

I have saving accounts in icici and in pnb. I want to convert my icici account to salaried account. Kindly guide me

Actually i opened the saving account in icici two years ago with ten thousand as minimum balance. At that time i am un-employed. The charges of the icici bank are too high. Now my salary comes to my icici account, that's why i want to convert it to salaried account.
Earlier i have given the pnb account for salary but due to some issues i am unable to get the salary on time.

I have used this sb account for many years and recently i was transferred fund from icici to hdfc for the urgent need and balance became zero. Immediately observed icic disable my online access and i could enable mysel[censored]sing otp with the registered phone. To maintain balance i have transferred money. Until this time everything looks okay. Today i tried using icici atm for withdrawal using icic atm card and observed icic used the cheap trick by disabling card and not permitting withdrawal. I was under the impression i have to go back and re-enable card through the online portal. When i tried enabling or funds transfer to another account, a message pops up saying this transaction for this user disable and contact the nearest branch. This is pathetic from icic and lost faith by their poor gimmicks. Its more pathetic their service request portal does not have an option for this service or a custom entry for my entry. Also, thier customer care number not even connecting after trying many times. Not sure why icici went this bad. Planning to close my relationship with this bank after 13years. Also would like to raise the complaint against icici bank for causing this inconvenience and not maintaining funds in thert atm.

Dear sir/madam. I tried to racharge my jio no. ([protected]) with rs.399 pack through your message/link but payment through bhim upi transaction money was sent to indiaideas @icici and recharge was not successful but money deducted from my account so, please refund my money back to my account sir. Please refund my money immediately sir. My bank name is sbi. My bhim upi is _ [protected]@upi. Transaction [protected]@icici. Thank you. Jatin agarwal

I am done recharge of jio number [protected] with jio app through upi at [protected]@icici my transaction id is[protected] this is my transaction id please check it do recharge or give me refund i am attaching my screen shot of jio recharge transaction their is too many complaints with this type of service so please resolve this problem and do something...

Respected sir the following charges were deducted from my account without my knowledge. 07/08/2017ecsrtnchgs050817chg 350.00 07/08/2017sgst[protected] 31.50 07/08/2017cgst[protected] 31.50 06/12/2017ecsrtnchg - 24-aug-17 gst 218.64 01/01/2018ecsrtnchg - 14-aug-17 gst 469.00 01/01/2018ecsrtnchg - 24-aug-17 gst 253.36 please explain & take action as soon as possible

Hi sir,

I have transferred rs. 2 lac on 28th dec 2017 from my india icici bank saving account using imps service to axis bank. This axis bank account is held on my brother name. This is not the first time i did transfer money into this account already we transfer each other. When i notice that amount is not reached next couple of day than i called to bank and they answered, please check money in beneficiary account. Icici bank has sent the money through imps service.

When the amount is not reached into my brother account i raised the complaint through icici bank complaint portal and also sent brother account statement so they can double check and this complaint also closed on 11th jan 2018 with same statement that check beneficiary account.

I'm afraid that 2 lac amount is too much for me and icici bank is responsible to trace where is my money while not reached into beneficiary account.

Please request you to guide me how they revert back my money.

Money deducted without purchase success
Sir,
I purchasing dumbell rod with 681.59 through ebay app, but payment through axis upi transaction money was sent to [protected]@icici and purchase was not successful but money deducted from my account. [protected]@icici has done cheating through upi.
So, please refund my money back to my account sir.
My axis upi is - div. [protected]@pingpay
Date-11 january 10:01 pm
Mob no-[protected]

From,
Sandip sarkar
Mob. No. [protected]
Kolkata,
Dt.12.01.18

I have 23 icici only vimal vaatsalaya bonds issued dt.01.07.99 & redemption dt. 01.01.18, whose details are given below:-

Bondholder no.0000001

Certificate no. No. Of bonds
[protected]
[protected]
[protected]
[protected]
[protected]

Kindly request you to communicate your postal address & advice process of redemption & details sent to my email address [protected]@yahoo.in

We are staying at dac crystal, situated at plot no.24, dr. Udayamuryhy street, padmanabha nagar, pozhichalur, chennai-74. We are unable to access the side roads leading to the pammal main road at nights, as everywhere it is filled up with stray dogs and very much scary to reach ho. R uring late nights after finishing work. Request you to capture all stray dogs for the residents to be free from these stray dogs.
Regards,
P. B. Parthasarathy
Mob : [protected] / [protected]

I have recharged my number [protected]. Using upi in my jio app dated 12th january 2018
Time 3:45pm.. But it does not successful and the money was debited from my account.. Please provide me the information about this regarding which is mentioned above.
I cannot be able to check or get the notification of the recharge done and it was also not showing in my jio app.
Please reslove this problem as soon as possible

I n laxmi kumar last december month 2017 open salary account from tirupathi executive of icici bank still my account not active because my aadhar card my father name not mention now my not working unfortunately my company my salary will deposit to my icici account when i visited to icici bank no body careing me that bank manager told me it's not our hand kindly talk after sankaranti now i want my money

My icici saving account[protected] has been debited rs. 11.80 on 11jan2018 for surcharge mcc 5541 dated 08-jan-2018. What kind of surcharge is this?

I used my debit card for purchasing fuel on petrol pump on 08-jan-2018. Our government is promoting cashless transaction and this bank named icici bank is charging for going cashless at petrol pump. Icici bank is discouraging customers to use debit card and going cashless at petrol pump.

Money deducted without recharge success
Sir,
I tried to recharge my jio number with 349 through www.jio.com - quick recharge, but payment through bhim upi transaction money was sent to [protected]@icici and recharge was not successful but money deducted from my account.
So, please refund my money back to my account sir.
My bhim upi is [protected]@upi

Respected sir/madam,
On 7/1/18, i tried to recharge my jio no. By using bhim app. & i received a collect pay request from [protected]@icici, to which i responded & my account got debited of 499/- rs but recharge failed. Jio customer care told me that they have not received the amount. I made a query at contact. [protected]@npci & received mail from them on 10/1/2018 stating "as per our records funds has been credited to merchant account (Icici bank), kindly check with the merchant & update the status". I am not a icici bank customer & not able to contact them though tried my utmost. Kindly, help me to get the refund. My transaction id is[protected].
Regards
Prabhdeep singh

My bank account without my information debited 3100+5800 rs from your side, customer care said that this amount be blocked against ur credit card outstanding, but i pay credit card amount 13000.00 rs on your branch videocon tower last 15 year ago.

This matter i mail to icicibank and they reply me

Dear mr. Singh
Greetings from icici bank.
This complaint is critical in nature, it cannot be processed through an e-mail from personal e-mail id which is not registered on your credit card account.

Money is deducted but still not recharged
Sir,
I have done the recharge of 449 rupees from my jio number [protected], i tried to recharge, but payment through phone pe upi transaction money was sent to ([protected]@icici) on 11 jan 2018 at 5:51pm using [protected]@ybl and recharge was successful, it shows transaction successful but still not recharged please refund my amount.

Transaction id :
Icic711e49cf5584dac83ace16db1d0593e

Sir i recharge my jio number [protected] a sum of 51 rs through phone pe upi my money deduct as per request by [protected]@icici but didn't reflect of successful recharge.. Phone pe said money went to the [protected]@icici.. So plz refund or recharge my money i wait for a month but nothing happened. Plz condider my issue.
Transction id[protected]
Transaction date 17.12.2017

I have one no. Icici only vimal vaatsalya bond, whose details are given below -
Bondholder no. 0000001
Certificate no. 60076
No. Of bond - one.
Distinctive nos.[protected]

Redemption date was 01.01.2018, but till now i have yet to received any notification from your end rgarding the redemption process.
Kindly inform me the process & address to submit the bond.

Dipankar pal
Vill - bankra, napitpara,
P. O. - bankra
Dist. - howrah
Pin - 711403
Mobile - [protected]
Email - [protected]@gmail.com