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ICICI Bank Complaints & Reviews

3.3
Updated: Mar 18, 2026
Complaints 23775
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14308
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ICICI Bank reviews & complaints page 618

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D
Divyesh1987
from Sinor, Gujarat
Jan 13, 2018
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Address: Bharuch, Gujarat, 392001
Website: INDIAIDEAS.COM PRIVATE LIMITED

Money deducted without purchase success
Sir,
I purchasing dumbell rod with 681.59 through ebay app, but payment through axis upi transaction money was sent to [protected]@icici and purchase was not successful but money deducted from my account. [protected]@icici has done cheating through upi.
So, please refund my money back to my account sir.
My axis upi is - div. [protected]@pingpay
Date-11 january 10:01 pm
Mob no-[protected]
ICICI Bank customer support has been notified about the posted complaint.
Jan 18, 2018
Updated by Divyesh1987
Thanx UPI my problem is solved .I have got my money.so thanku very much
Dear Customer(Divyesh1987),

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay
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    P
    pasar
    from Kolkata, West Bengal
    Jan 12, 2018
    Resolved
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    Resolved

    From,
    Sandip sarkar
    Mob. No. [protected]
    Kolkata,
    Dt.12.01.18

    I have 23 icici only vimal vaatsalaya bonds issued dt.01.07.99 & redemption dt. 01.01.18, whose details are given below:-

    Bondholder no.0000001

    Certificate no. No. Of bonds
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]

    Kindly request you to communicate your postal address & advice process of redemption & details sent to my email address [protected]@yahoo.in
    Feb 15, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 13, 2018
    ICICI Bank Customer Care's response
    Dear Sandip Sarkar,

    Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      P
      Paddy Ashok
      from Chennai, Tamil Nadu
      Jan 12, 2018
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      We are staying at dac crystal, situated at plot no.24, dr. Udayamuryhy street, padmanabha nagar, pozhichalur, chennai-74. We are unable to access the side roads leading to the pammal main road at nights, as everywhere it is filled up with stray dogs and very much scary to reach ho. R uring late nights after finishing work. Request you to capture all stray dogs for the residents to be free from these stray dogs.
      Regards,
      P. B. Parthasarathy
      Mob : [protected] / [protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        A
        Aadil Muzaffar
        from Bhagalpur, Bihar
        Jan 12, 2018
        Resolved
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        Resolved

        I have recharged my number [protected]. Using upi in my jio app dated 12th january 2018
        Time 3:45pm.. But it does not successful and the money was debited from my account.. Please provide me the information about this regarding which is mentioned above.
        I cannot be able to check or get the notification of the recharge done and it was also not showing in my jio app.
        Please reslove this problem as soon as possible
        Feb 14, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 13, 2018
        ICICI Bank Customer Care's response
        Dear Adil,

        Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Jan 14, 2018
        Updated by Aadil Muzaffar
        It was 2 days over and we can't get any notifications or call from your side.. In how many days my money will be returned or recharge was done.. Please notify me..
        https://youtu.be/JflahF6ptmM
        Copy this link and watch the video this may help you
        I got my refund
        Aadil Muzaffar's [Complaint's author] reply, Jan 15, 2018
        How it will get back plz help or provide me ur mobile no.
        Aadil Muzaffar's [Complaint's author] reply, Jan 15, 2018
        Thanks bro I have initiated your suggestion.
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          N
          N laxmi kumar
          from Manuguru, Telangana
          Jan 12, 2018
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500018

          I n laxmi kumar last december month 2017 open salary account from tirupathi executive of icici bank still my account not active because my aadhar card my father name not mention now my not working unfortunately my company my salary will deposit to my icici account when i visited to icici bank no body careing me that bank manager told me it's not our hand kindly talk after sankaranti now i want my money
          Feb 14, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 12, 2018
          ICICI Bank Customer Care's response
          Dear N laxmi kumar,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4pj2n) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Sir i recharge my jio number [protected] a sum of 51 rs through phone pe upi my money deduct as per request by [protected]@icici but didn't reflect of successful recharge..phone pe said money wnt to the [protected]@icici..sovplz refund or recharge my money..
          transction id[protected]
          transaction date 17.12.2017
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            M
            mohanraj2208
            from Mumbai, Maharashtra
            Jan 12, 2018
            Resolved
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            Resolved

            Address: 600053
            Website: www.icicibank.com

            My icici saving account[protected] has been debited rs. 11.80 on 11jan2018 for surcharge mcc 5541 dated 08-jan-2018. What kind of surcharge is this?

            I used my debit card for purchasing fuel on petrol pump on 08-jan-2018. Our government is promoting cashless transaction and this bank named icici bank is charging for going cashless at petrol pump. Icici bank is discouraging customers to use debit card and going cashless at petrol pump.
            Feb 13, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Jan 06, 2018
            Satyendra Sureliya's response
            Sir i want to noc of my two wheeler bike GJ-5 EL-8273
            Verified Support
            Jan 13, 2018
            ICICI Bank Customer Care's response
            Dear Customer(mohanraj2208),

            Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            On 6 jan, 2018 i made a payment of ₹1040 through upi to [protected]@icici as an insurance premium but the payment is not received by the company they said but from my side payment is deducted so i want refund of my money as no amount credited to my account till now.
            My email address is [protected]@gmail.com
            Name harsh kumar Agarwal
            Sir i want to noc of my two wheeler bike GJ-5 EL-8273
            I have mistakenly blocked my gift card. Kindly let me know the procedure o[censored]nblocking it. I am unable to reach any customer service agent.
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              G
              guptamk
              from Raha, Assam
              Jan 12, 2018
              Resolved
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              Resolved

              Address: Bhojpur, Bihar, 802301

              Money deducted without recharge success
              Sir,
              I tried to recharge my jio number with 349 through www.jio.com - quick recharge, but payment through bhim upi transaction money was sent to [protected]@icici and recharge was not successful but money deducted from my account.
              So, please refund my money back to my account sir.
              My bhim upi is [protected]@upi
              Feb 13, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 12, 2018
              ICICI Bank Customer Care's response
              Dear Customer (guptamk),

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              I have recharged my jio no. By upi in jio app through [protected]@icici the amount 349/- was deducted but recharge is not done yet.. please refund my money or recharge my jio no.
              I did not receive any credit card but amount is auto debiting since 3 months from my ICICI savings account. Can you please stop the service quickly.
              Dear Sir,

              My Folio No. is 0000472 in which I am holding 103 such bonds. Please guide me the procedure through which I can get the Maturity amount due on 1st January 2018.
              Please reply as soon as possible.

              Several emails and calls bieng made. No response yet!

              Name - Deepak Kumar Kandoi
              Mob: [protected]
              email - [protected]@gmail.com
              How to submit my matured above bond for redumption
              Face value -Rs -1000.00
              Certificate NO-13770
              Maturity date -01.01.2018
              SANTOSH KUMAR GUPTA
              V-219 Concorde Silicon Vaiiey
              Bengaluru -560100
              Mob-[protected]
              My account is debited without my permission can you resolbe
              Dear Sir,

              EDC machine is not working
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                P
                Prabhdeep Singh Kochhar
                from Patiala, Punjab
                Jan 12, 2018
                Resolved
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                Resolved

                Respected sir/madam,
                On 7/1/18, i tried to recharge my jio no. By using bhim app. & i received a collect pay request from [protected]@icici, to which i responded & my account got debited of 499/- rs but recharge failed. Jio customer care told me that they have not received the amount. I made a query at contact. [protected]@npci & received mail from them on 10/1/2018 stating "as per our records funds has been credited to merchant account (Icici bank), kindly check with the merchant & update the status". I am not a icici bank customer & not able to contact them though tried my utmost. Kindly, help me to get the refund. My transaction id is[protected].
                Regards
                Prabhdeep singh
                Feb 15, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 13, 2018
                ICICI Bank Customer Care's response
                Dear Prabhdeep Singh,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4plf2) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                I have done my jio recharge via UPI transaction id[protected] of 349 but i didn't get recharge on my jio number [protected] . And amount debited from my account.
                Hi,
                I don't have demat account with icici bank but an amount Rs 699 have been deducted from my account as DP charges till Nov. 2017. Even no message before or after deducting this amount have been sent. This is unacceptable and I want refund.

                Siraj Ahmad
                Contact no [protected]
                Account No.[protected]
                Hii Dear,
                Am santosh sethi Kindly refund my money Rs 399 account number [protected] Ifsc code : sbin0006123.
                Due to wrongly send .

                Upi code: [protected]@ybl

                Regards
                Santosh sethi
                ODISHA [protected]
                https://youtu.be/JflahF6ptmM
                Copy this link and watch the video this may help you
                I got my refund
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                  R
                  Rise Wallpaper
                  from Delhi, Delhi
                  Jan 12, 2018
                  Resolved
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                  Resolved

                  Address: 110053

                  My bank account without my information debited 3100+5800 rs from your side, customer care said that this amount be blocked against ur credit card outstanding, but i pay credit card amount 13000.00 rs on your branch videocon tower last 15 year ago.

                  This matter i mail to icicibank and they reply me

                  Dear mr. Singh
                  Greetings from icici bank.
                  This complaint is critical in nature, it cannot be processed through an e-mail from personal e-mail id which is not registered on your credit card account.
                  Jan 16, 2018
                  Complaint marked as Resolved 
                  company not reply me setisy answer and dont tell me fund credited or not whom debited
                  ICICI Bank customer support has been notified about the posted complaint.
                  Jan 12, 2018
                  Updated by Rise Wallpaper
                  last sixteen year ago i use icicibank credit card amount 18000.00 rs and i pay 13000.00 on the year 2002 approx, till time last two month ago i open saving account in icicibank they debit saving account 8000.00 rs without my information
                  Verified Support
                  Jan 12, 2018
                  ICICI Bank Customer Care's response
                  Dear Rise Wallpaper,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4pj0y) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  i mailed u last three days ago this concern my saving bank regietered mail id ([protected][protected]@gmail.com) . reply your side

                  Dear Mr. Singh
                  Greetings from ICICI Bank.
                  This complaint is critical in nature, it cannot be processed through an e-mail from personal e-mail ID which is not registered on your credit card account

                  my bank account no.[protected]
                  my name Vikram singh
                  pan no. AYNPS5749P
                  phone no . [protected]
                  registerd mail id . [protected][protected]@gmail.com
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                    B
                    Bhailal Prajapati
                    from Rajgarh, Madhya Pradesh
                    Jan 12, 2018
                    Resolved
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                    Resolved

                    Address: Satna, Madhya Pradesh, 485771
                    Website: [email protected]

                    Money is deducted but still not recharged
                    Sir,
                    I have done the recharge of 449 rupees from my jio number [protected], i tried to recharge, but payment through phone pe upi transaction money was sent to ([protected]@icici) on 11 jan 2018 at 5:51pm using [protected]@ybl and recharge was successful, it shows transaction successful but still not recharged please refund my amount.

                    Transaction id :
                    Icic711e49cf5584dac83ace16db1d0593e
                    Feb 15, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 12, 2018
                    ICICI Bank Customer Care's response
                    Dear Bhailal Prajapati,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      D
                      Deepak palei
                      from Ranaghat, West Bengal
                      Jan 12, 2018
                      Resolved
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                      Resolved

                      Sir i recharge my jio number [protected] a sum of 51 rs through phone pe upi my money deduct as per request by [protected]@icici but didn't reflect of successful recharge.. Phone pe said money went to the [protected]@icici.. So plz refund or recharge my money i wait for a month but nothing happened. Plz condider my issue.
                      Transction id[protected]
                      Transaction date 17.12.2017
                      Feb 13, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 12, 2018
                      ICICI Bank Customer Care's response
                      Dear Deepak Palei,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        D
                        dipankarpal
                        from Kolkata, West Bengal
                        Jan 11, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra

                        I have one no. Icici only vimal vaatsalya bond, whose details are given below -
                        Bondholder no. 0000001
                        Certificate no. 60076
                        No. Of bond - one.
                        Distinctive nos.[protected]

                        Redemption date was 01.01.2018, but till now i have yet to received any notification from your end rgarding the redemption process.
                        Kindly inform me the process & address to submit the bond.

                        Dipankar pal
                        Vill - bankra, napitpara,
                        P. O. - bankra
                        Dist. - howrah
                        Pin - 711403
                        Mobile - [protected]
                        Email - [protected]@gmail.com
                        Feb 11, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 11, 2018
                        ICICI Bank Customer Care's response
                        Dear dipankarpal,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Money is deducted but still not recharged
                        Sir,
                        I have done the recharge of 449 rupees from my jio number [protected], I tried to recharge, but payment through PHONE PE UPI transaction money was sent to ( [protected]@icici ) on 11 JAN 2018 at 5:51pm using [protected]@ybl and recharge was successful, it shows transaction successful but still not recharged please refund my amount .

                        TRANSACTION ID :::
                        ICIc711e49cf5584dac83ace16db1d0593e
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                          J
                          jason_blake
                          from Kolkata, West Bengal
                          Jan 11, 2018
                          Resolved
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                          Resolved

                          Hi there, i paid rs 399 to [protected]@icici dated: 10th january, at 22:04:33, transaction id:[protected], my money got deducted from my bank account but no recharge was done in my jio number!
                          I want my money back! Please refund it as soon as possible!

                          I am even attaching a screenshot as a proof for my payment, i want the refund of my money to [protected]@upi as soon as possible!
                          Jan 18, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Jan 11, 2018
                          Updated by jason_blake
                          Hi there, i paid rs 399 to [protected]@icici dated: 10th january, at 22:04:33, transaction id:[protected], my money got deducted from my bank account but no recharge was done in my jio number!
                          I want my money back! Please refund it as soon as possible!
                          Verified Support
                          Jan 12, 2018
                          ICICI Bank Customer Care's response
                          DearJason_blake,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4pj2c) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            satishbhat111
                            from Delhi, Delhi
                            Jan 11, 2018
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                            Address: Dharwad, Karnataka, 580003

                            While recharging my jio prepaid mobile through my jioapp. I was asked to choose mode of payment.I choosed upi instead of debit card .When I clicked upi it asked me my vpa (virtual payment address).After I typed my vpa it asked me to login my upi app.when I logged into upi app I found one notification requesting Rs349/- from [protected]@icici, when I transferred Rs349/-, amount was deducted from my bank account, but I didn't get any messages for recharge and my phone is not recharged.
                            When I contacted Jio customer care along with transaction Id they are saying they have not received the payment.

                            Upi transaction id:[protected]
                            Google transaction id: CxxxxxxxxbJDw
                            ICICI Bank customer support has been notified about the posted complaint.
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                              A
                              Ankit Gupta
                              from Allahabad, Uttar Pradesh
                              Jan 11, 2018
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                              Address: Lucknow, Uttar Pradesh, 226004

                              I took Used Car Loan from ICICI Bank and I was promised by manager that Rate of Interest would be 12%.

                              Several times I had called her and asked her to send me all details regarding loan (SCREENSHOT ATTACHED).But today when I received message from ICICI bank that EMI of Rs.39345 would fall on 15th January 2018.On calculating its 13%.

                              Now again I called her, she said loan is sanctioned, nothing can be done now.

                              What a wrecked service.This is first I borrowed from ICICI bank and would be last time.

                              BEST BANKS YOU CAN TAKE LOAN : SBI< Punjab Housing Finance Ltd.

                              Never ever get trapped in false web of ICICI BANK.Its cheat.

                              My number [protected], [protected]

                              Thanks
                              ICICI Bank customer support has been notified about the posted complaint.
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                                P
                                prashant chittam
                                from Pune, Maharashtra
                                Jan 11, 2018
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                                Address: Pune, Maharashtra, 411033

                                I got a call from sales executive from someone she told me you will get life time free card which is coral credit card. She asked me take card and i took card before 1 year and now icici applied some annual charges and interest against that charges so it became amount 5000 something and now asking me to settle with 1000 rs.
                                What is this?
                                If your sales executive doing commitment for lifetime fee then why they charged 500 and now asking for interest on annual service fee.

                                Annual service fee is fee applied by you, this is not something like i bought or i withdrawn amount.. How can you apply charges for annual service fee and its interest.

                                At least stick on commitment.. Icici is not small bank, bohot farak padta he..
                                Choti choti commitments ka and complaints ka bhi

                                My mobile number is [protected].
                                Email id : [protected]@gmail.com
                                ICICI Bank customer support has been notified about the posted complaint.
                                Jan 11, 2018
                                Updated by prashant chittam
                                just now i got a call from number [protected] and asking me about account balance and debit card details.
                                and said we will resolve your complaint. you have to pay 10rs. for it.

                                as well as got email from id : [protected]@gmail.com

                                he asked me my account balance.

                                please take care of this type of call..
                                Jan 16, 2018
                                Updated by prashant chittam
                                Please resolve my complaint as soon as possible.. after complaining also they havent noticed about anything and called me again.
                                Jan 17, 2018
                                Updated by prashant chittam
                                ITS 7 DAYS NOW, PROBLEM DOESNT RESOLVED ...
                                May 17, 2018
                                Updated by prashant chittam
                                you cant resolve the problem... i know .. you can just promote, you cant solve the problem that is why you cant be a best brand in india...
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                                  G
                                  Gnanasekaran J
                                  from Nattam, Tamil Nadu
                                  Jan 11, 2018
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                                  Address: Salem, Tamil Nadu, 636503

                                  Sir, i am recharge for jio mobile number [protected] on 10.01.18 recharge failed via [protected]@icici 10.01.2018 8.00 am. On that transaction amount debited from my account but recharge failed. Please verify my transaction and refund immediately to my bank account. Please verify this transaction quickly as soon as possible. I eagerly waiting for refund.
                                  Thank you
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    P
                                    Pavitra Warrier
                                    from Mavelikara, Kerala
                                    Jan 11, 2018
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                                    This is to place on record that i have an account with the post office and i had gone to withdraw money on 10.01.2018 at 19:15. I withdrew 6000 from icici - new ramalayam branch and however i did not receive the amount (Reference: txn no:9213). However to my utter dismay, i got a message on my phone stating that an amount of 6000 has been debited from my account. Kindly make sure the amount gets credited back into my account.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    till now nothing has been done
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                                      R
                                      ramakalidoss
                                      from Nattam, Tamil Nadu
                                      Jan 11, 2018
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu
                                      Website: indiaideas@icici

                                      I was making jio dhana dhana dhan recharge offer online payment on 09/1/2018. I was asked to choose mode of payment. I choosed upi instead of debit card. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. Phone pe app when i logged into upi app i found one notification requesting rs 399 which was my recharge amount. It was indiaideas @icici, when i transferred 399rs, amount was deducted from my account, but i didn't get any messages from jio care and my bill payment is not done. So please refund my amount
                                      Jan 13, 2018
                                      Complaint marked as Resolved 
                                      I was making Jio dhana dhana dhan recharge offer online payment on 09/1/2018 .I was asked to choose mode of payment.I choosed upi instead of debit card .When I clicked upi it asked me my vpa which is virtual payment address.After I typed my vpa it asked me to login my upi app.phone pe app when I logged into upi app I found one notification requesting rs 399 which was my recharge amount.It was indiaideas @icici, when I transferred 399rs, amount was deducted from my account, but I didn't get any messages from Jio care and my bill payment is not done.so please refund my amount
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        shashi_satvik
                                        from Mumbai, Maharashtra
                                        Jan 11, 2018
                                        Resolved
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                                        Resolved

                                        Website: icicibank.com

                                        I am a customer of icici bank. I have my savings account. I had kept more than one fixed deposits. My fd (No[protected] has been marked lien illegally.

                                        I owe the bank absolutely nothing. Bank is unlawfully marked my fd as lien without informing me which is totally illegal. I need to premature close my fd as i have already issued cheques to some one which can be bounced as i am unable to transfer to the concern person.

                                        There is no reason - logical or otherwise - to slap a lien or lein - that too without informing me by phone or email or letter directly or through my dedicated
                                        Feb 11, 2018
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 11, 2018
                                        ICICI Bank Customer Care's response
                                        Dear shashi_satvik,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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