ICICI Bank Complaints & Reviews

This is the second time when bank deduct 350 + (31.50+31.50) rupees from my account without any information. Even i didn't use any service regard this. Kindly short out this problem as soon as possible. Last time when i called to bank i got no proper response from the bank. This a also a type of mentally torture by the bank to the customer because today i went to the petrol pump for fill the petrol in my vehicle. But i swept the card then it shows insufficient balance that was the embarrassing moment for me. This problem arise because of bank. Because they didnt give any information for deduction the balance from my account. Please resolve this problem as soon as possible.

I had applied for icici credit card in oct 2017 at icici bank branch at kirkee, pune. But the card stands rejected. I am a serving armed force officer and presently posted in some remote area in ne, where i have no access to any bank. My sav a/c no with icici bank is[protected]. It is matter of great dishonour to a an serving officer for rejection of credit card. Please state reasons for such rejection. Thereafter i will proceed with necessary action.

Mayank sambyal

Pls give the status of my icici tax saving bond redumption status, as i have not recievrd the amount in my account yet.
Tax saving bond-022002 tsb-one
Name of the bond holder : pardeshi ravindra shivnarayansing
Face value per bond : rs 5000/-
Issue price per bond : rs 5000/-
Deemed date of allotment :[protected]
Redumption date : 27/03/2005
Bond holder no;[protected]
Certificate number : 277677
Number of bonds : one
Distinctive number :[protected]

Pls send the redumption status of this bond, since i have not received the amount in my account yet.

My email : [protected]@gmail.com
My mobile no : [protected]
With regards
Ravindra pardeshi

My account status is frozen since last 1 year. I have contacted to the branch regarding this they asked me to submit my kyc documents and i provided those documents again and again. But still my account is in frozen status. Please help me in this. My valuable money is blocked with you since long time.

My details are:
Name: ritunjay pandey
Account number:[protected]

Hi i sunny bhan holding account[protected] in icici bank and bank has leaned my such amount blocked from. My savings account without any intimation and on tuesday 2nd jan i m been standinf in the hospital from 3 hrs to get the bill done but due to insufficient balance it is not getting done as i have called cus care many times but as per them they cannot do anything nor my branch it is really very very harrasment from icici bank as hospital...

Hi

I am jeganraj s

One assist plan is activated automatically this plan and deducted rs-2300/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap
Thanks
Jeganraj s

I am an existing customer & i wanted to open account of my daughter. So i applied online but i didn't get any response so i went to borivali chandavarkar road branch to do the same. I waited for almost 30 mins & then they said the network is not working so they will contact me. After a day i tried to call the person but no answer so i went again to branch in next 2 days & did all the formality. As informed to me i called after 2 days of applying to enquire about the timelines. So the executive told me that as it is year end they are heavily loaded & they will take some time to open the account. When i requested to do the needful at earliest so he again checked for my form & later i was informed there is some mistake in their barcode someone had already used the form which they used for my application. So i have to do full procedure again for which i told him that i want to get it done immediately but as he was busy even after 3 days of all this mess i am still at square one.

On 29 dec 2017, i recharged my jio number [protected] with ₹449 (Actual ₹499, ₹50 voucher was applied) on myjio app via upi payments system to address [protected]@icici but recharge was unsuccessful. But the amount of ₹449 was deducted from my bank account! My transaction id is "ici8917a567914f41b0a92b[protected]a", my upi id is [protected]@ybl and even i have enclosed a screenshot of successful payment.
Dear icici, its been 3 days and i haven't got my refund. I tried calling jio executives but they said to contact you. I want my refund as soon as possible.

Recharged jio for rs459

Amount is debited from phonepe upi app to [protected]@icici

Enquired with jio care. No attempt to recharge is shown

Contacted phonepe customer care - they reverted that transaction is successful from their end.
(Have attached response from phonepe customer care stating process successful by their end to the party - purple background text)

This shows that money is stuck with [protected]@icici for sure.

It's been passed by phonepe and not received by jio. Only intermediary is [protected]@icici

Please treat this as urgent and request a money refund or charge back at the earliest.
Looking forward to a speedy response

I have called the customer support number of icici for demat account opening, but later i have changed my mind. But still they have charged me an amount having remarks as (Dp chgs till n). When i googled it, it was about demat account. Why they opened an account which i didn't want to, and also charged for the same. (Even when i called them for queries they have told me that it was free.)

I had been using an icici bank account opened by company for reimbursement processes. I have transferred inr 15000 to maintain my account balance in multiple icici bank accounts. However, i could not transfer the amount to the target account and i find my source account rrozen without any intimation.

I am in severe need of my fund and i find this behaviour of icici bank extremely unprofessional

I have a demat account in icici bank for 6 years now. When i checked my bank transactions and i found that there is one debit transaction dp chgs till december 29 — inr 690.50. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My number is [protected]

Dear sir/maam

I dont open demat account. Your bank employee cheat me in civil line raipur branch he told me this kit are for internet banking but this kit is a icici direct.

So that kindly request to you please close my demat or icici direct account i also submit closure form in your civil line raipur branch and 1 copy send your indore office for close my demat account but till date your side no response you all are selfish you dont know how people arrange money and the your any time deduction is harmful of the people so plz dont cheate any one. Happy new year

Regards
Ravi k. Soni
[protected]
A/c no.[protected]
Icici civil lines raipur c. G.

Account no:[protected]

Mobile no:[protected]
Dear sir,

I have already make balance 190800/-
But you can return cheque due to insufficient fund how can it possible?
I have to go consumer forum regarding this return charges debit from my account.

I only issued 70000+70000=140000 cheques and my balance already 190800. Even though you debit my account return charges.
br...

When i checked my bank transactions and i found that there is one debit transaction '747691 dp chgs till nov' — inr 826. Not even i am using any kind of demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and please refund my amount. My phone number is [protected]
Jitendra voraram lohar

I withdraw 10000rs on 25/12/2017 from bank of baroda atm machine but l didnot got the cash from atm machine but i found the amount has been debited.

Kindly look in to the issue and see that my account is credited back with the required amount at the earliest.

My account details:

Icici bank account number[protected]

Transaction details:
Atm used: bank of baroda
Date & time: 25/12/17 around 7.05pm

Thank you
Akshaykumar kanse
Contact: [protected]
[protected]@gmail.com

Hi all,

I would like to share you all the blunders made by icici bank on my savings account. Firstly icici reissued the new debit card & before i would receive the newer issued card, they blocked my current card which left in a panic situation specially when i was in hospital & wasn't able to make payments of the ongoing treatment. Then i gave a call to their customer care which in turns came as the ugliest & worst thing happened till now.

I first had a word with vineet (Customer service executive), i briefed him about my situation, which in turns he told me that my current card is blocked since 2014, in which i had a great laugh as i have been making payments everywhere using the same card & then he wasn't able to identify which debit card i am using. Then i asked for the escalation in which he passed my call to his supervisor

Then i had a word with vishwanath (Shift supervisor), he their told me an entire new story, he told me that i have 2 debit card issued for same account (First of all how someone can have 2 different cards for same account active at the same time), then things turn more ugly when both the debit card number he mentioned was not owned by me & he too didn't have any idea of or any info of my current debit account. He then blocked both the debit card showing up in their database, i then asked him to pass this call to their manager.

Then i had a word with this lady known as (Meera shah (Thane office) (Unit manager), she first of all doesn't really have any manners how she should talk to a customer, i was amazed how she can even become a manager (She was very very harsh by her tone), she made me realize how big mistake i have made by reaching her. Just one word comes in my mind while i was talking to her pathetic customer service. I told her i will raise a complaint against her & icici, which in returns she said (Do whatever you want to do), just imagine a bank saying this that too when its your money in their bank, how a bank can be bigger then their customers. No customer sentiments.

Finally they didn't even apologized for the entire thing & said it's a machine problem, we can't help you. I was not able to do a payment of 34500/- inr to the hospital from my debit card due to them, just pathetic & worse, lost my trust, you don't even know what card a customer holding up. Poor service.

Please guys don't open your account in icici bank, they will leave you in a situation where you will feel helpless.

Dear sir,
I inform to you that icici only vimal vaatsalya bonds
Money multiplier bond-private placement series r/bpn/99/1

Distinctive no (S).[protected], bond holder no.0000001, certificate no-4615

Status in respect above bond no which was issued on[protected] and redemption date[protected].
Please advise the position at following address.

Totan kundu
92, pound road, post - khagra, ps - berhampore town, dist - murshidabad, west bengal, pin-742103
Mobile - [protected]
Email id : [protected]@gmail.com

Rs580 were deducted from my bank account without my knowledge. I got to know this when i printed my mini statement. Incidents like this are not acceptable as it has caused a lot of inconvenience. Being a student away from and facing such situations causes a lot of problems. On 30th december when again i made a transaction a nfs cash withdrawal was made of rs 635 but could not proceed because of insufficient balance. Please look into the matter and make my refund asap

Today afternoon i withdrew 9 thousands rupees from icici atm (Thippasandra, bangalore.) coz this was atm nearest to the shop i was purchasing.

All the notes dispensed were 500 rs and one of them has yellow color shades on it and also i opted for "no print receipt".
I tried to exchange with the shop keeper, but he advices bank has stopped accepting the color shaded notes. I dont understand, then how come atm can dispense a color shaded note.

None of the shopkeepers are accepting neither anyone from petrol bunk.

How do i exchange it?