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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 621

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A
Ansar Babui
from Rewari, Haryana
Jan 4, 2018
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i'm complaining about the pl issued from icici

Address: Malappuram, Kerala

I have applied for a personal loan from icici bank. And the amount is approved. And the executive called up me and forced to disperse the amount to my account that day itself. And he want to achieve his target of the month. He was saying he will reduce the interest rate and so and so. If he disperse the amount on same day. But he didn't do anything. And he dispersed the amount to my account. And i was not aware of it. And icici executive...
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Mera Bathroom
from Jaipur, Rajasthan
Jan 4, 2018
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Address: Faridabad, Haryana, 121001

I m reena chauhan saroj my fixed deposit account no[protected] on dated 12/10/17, amount 141000/

I m requesting regular my branch for closes my fixed deposit account, branch manger ravi bhardwaj is not giving any status about this, after one month still not closed my fd account & not release my amount.

I regulatory followup to branch manager, but he is not giving any response.

I want to closed my fd account & also saving account in icici bank, not want any relationship with this bank again,

Please do as requried'
Thanks,
Reena chauhan saroj
Feb 7, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2018
ICICI Bank Customer Care's response
Dear Reena,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    S
    Saikiran.c
    from Bengaluru, Karnataka
    Jan 4, 2018
    Resolved
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    Resolved

    I have paid 459rs for recharge of jio, the amount has been deducted but i didnt got recharge so plzz refund me back my money i have paid it on 31st december 2017 and the amount has been deducted from the account so plzz refund back my money so that i don't have any issues and i hope that u will refund back my money within short period of time and since it has been 4 days i didn't get my money back so plz do so
    Feb 6, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 05, 2018
    ICICI Bank Customer Care's response
    Dear Saikiran,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      A
      abhiroop098
      from Bengaluru, Karnataka
      Jan 4, 2018
      Resolved
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      Resolved

      Address: 560100

      Amount debited as atd from account against credit card payment — credit card does not belong to me

      I have recieved msg on my registered no and email.

      Dear customer, total amount due on credit card xxxx is inr 4273.59. Amt will be debited from your bank account on or before 03-jan-18. Pls ignore if paid.

      My credit card no is different and i dont have any due.

      The mentioned amount has been debited from my acc. I have notified [protected]@icicibank.com, i did not have any response.

      Abhiroop biswas
      Feb 7, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 04, 2018
      ICICI Bank Customer Care's response
      Dear Customer,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4oy6d) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        Rao Vksmp Sailesh
        from Rajahmundry, Andhra Pradesh
        Jan 4, 2018
        Resolved
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        Resolved

        Address: East Godavari, Andhra Pradesh, 533005

        I have made the electricity bill payment of rs. 749/- through upi. On the next page, i got the option of enter upi address or scan the qr code to make the payment. Then, and i have made the payment of this rs.749/- via paytm bhim upi and i recieved req from indiaideas ([protected]@icici). And i accepted then my account was debited for 749/- but i didn't get any confirmation message and the bill payment was not updated.
        Feb 5, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Jan 04, 2018
        Updated by Rao Vksmp Sailesh
        iam also giving the ref id no[protected] txn id ICI3f77acbd6d074a59b48d38105b91eb82 please solve problem as soon as possible last date for billpayment is today
        Verified Support
        Jan 05, 2018
        ICICI Bank Customer Care's response
        Dear Rao Vksmp Sailesh,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4p1ck) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          J
          Jinavani
          from Nattam, Tamil Nadu
          Jan 3, 2018
          Resolved
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          Resolved

          I was an employee of icici bank, mayiladuthurai branch from june 2007 to october 2009. My emp. No. Was 163348. This is not a complaint. Actually its a request. I have been terminated without any mistake of mine. Due to this with just termination letter i am struggling almost a decade. So kindly do the needful for me getting my experience certificate. If doubtful you please enquire about me. Tia.
          Feb 6, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 04, 2018
          ICICI Bank Customer Care's response
          Dear Jinavani,

          We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            T
            Tapksar
            from Kolkata, West Bengal
            Jan 3, 2018
            Resolved
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            Address: Mumbai City, Maharashtra, 400051

            Tapasi sarkar

            Icici only vimal vaatsalya bonds
            Money multiplier bond-private placement series r/bpn/99/1

            Distinctive no (S).[protected] bond holder no.0000001 certificate no-2622

            Status in respect of this bond which was issued on[protected] and redemption date[protected].
            Please advise the position at following address.
            Contact detail:
            [protected]@gmail.com
            Mob. [protected]
            Feb 4, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 04, 2018
            ICICI Bank Customer Care's response
            Dear Tapksar,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Jan 19, 2018
            Updated by Tapksar
            As per the requirement of ICICI personnel "NEHA" of 3i Infotech via email, I sent all documents properly through Speed post.

            A mail was received from NEHA of 3i Infotech, mentioning that to comfirm the receipt after 3-4days on 10/01/2018. No action has been done by ICICI.

            After giving a reminder by email till now they have no minimum curtsey to communicate with me.
            Send letter with Bond to - ICICI INFOTECH SEVICES LIMITED, UNIT: ICICI ONLY VIMAL VAATSALYA BONDS, Maratha Mandir Annex, Dr. A.R.Nair Road, Mumbai Central, Mumbai - 400 008" but returned. Kindly let me know the proper address.
            Mail - de.[protected]@rediffmail.com
            Tapksar's [Complaint's author] reply, Feb 2, 2018
            Investor Relations Cell
            3i Infotech Limited
            International Infotech Park
            Tower No. 5 3rd Floor
            Vashi Railway Station Complex
            Navi Mumbai 400 703
            please inform me about the correct postal address for the "icici only vimal vaatsalaya bonds".
            in the first attempt the bond was sent to the unit 'icici only vimal vaatsalaya bonds, maratha mandir annex, Dr A.R.Nair road, mumbai central mumbai- 400 008. " but was returned... i expect
            a quick and promt response .
            Tapksar's [Complaint's author] reply, Feb 16, 2018
            Investor Relations Cell
            3i Infotech Limited
            International Infotech Park
            Tower No. 5 3rd Floor
            Vashi Railway Station Complex
            Navi Mumbai 400 703
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              S
              Shweta2590
              from Pune, Maharashtra
              Jan 3, 2018
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              Address: Pune, Maharashtra, 411014
              Website: www.icicibank.com

              My account is debited by rs 4227 claiming credit card due amount. However i do not use any credit card from icici bank. I have been calling and mailing their customer service since past 4 days but no response has received so far. This is clearly a fraud.

              They have opened credit card account in my name and debited my savings account with the money.
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                Sam5488
                from Mumbai, Maharashtra
                Jan 3, 2018
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                Address: Viluppuram, Tamil Nadu, 600041

                I am contacting you regarding the fastag services in the etturvattam toll plaza.
                First let me tell you about the fastag in brief.
                This is a chip like sticker fitted in windshield mirror of any 4 wheeler.
                This is fitted to collect toll charges electronically and not by paying in the counter.
                Once a 4 wheeler reaches near the toll the receiver senses the chip and allow the 4 wheeler to pass through by deducting the amount from our fastag account.
                For this we have separate lane in each toll plaza which supports it.
                This is implemented to avoid toll stops and long waiting in queue.

                But here in this toll they are making us to wait in the queue by telling the vehicle infront is not detecting properly and making the vehicle to go front and back several times to make it read by the receiver.
                This makes chaos over the lane and also long waiting.
                Either they need to make the receiver properly or else allow the vehicle which is not responding by tagging them in separate lane.
                They make other vehicles stand and also make bad comments for the customers.

                They are least bothered to care for the customers and making bad comments to us.

                Please take this into consideration.
                As promoted by Fastag, there should be a dedicated lane for fastag and should get VIP entry. But actually the lane for Fastag was accepting cash toll payers as well.
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                  S
                  Sam5488
                  from Mumbai, Maharashtra
                  Jan 3, 2018
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                  Address: Virudhunagar, Tamil Nadu, 600041

                  I am contacting you regarding the fastag services in the etturvattam toll plaza.
                  First let me tell you about the fastag in brief.
                  This is a chip like sticker fitted in windshield mirror of any 4 wheeler.
                  This is fitted to collect toll charges electronically and not by paying in the counter.
                  Once a 4 wheeler reaches near the toll the receiver senses the chip and allow the 4 wheeler to pass through by deducting the amount from our fastag account.
                  For this we have separate lane in each toll plaza which supports it.
                  This is implemented to avoid toll stops and long waiting in queue.
                  But here in this toll plaza they have closed the lane and also telling us to come in the other lane which is actually a stupid thing as we have paid for fastag and also waiting in the long queue.
                  Either they need to open the fastag lane to make the traffic under control.
                  But if we ask this they are telling to come in the normal lane, which is not advisable and they are not responding also.
                  Either please disable this toll plaza as they are not following the standard and behaving very badly with the customer passing by this way.

                  Thanks for taking this into account and revert with the good reply.
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                    M
                    Manika Gorai
                    from Kolkata, West Bengal
                    Jan 3, 2018
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                    On 2nd january 2018, i recharged my jio number with rs459 on my jio app via upi payment system to address [protected]@icici. My transaction id is ici915a3258f8c447b69b2a1341ea3c9537
                    Transaction was successful but still it is not updated on my jio account. Yesterday i chat with a jio representative. He told me there was no recharge from my side.
                    Also i have contacted with phonepe customer care, they told that they have confirmation msg from receiving bank. So there might be something stuck between these two & i think that to be [protected]@icici
                    Please check this issue. I want refund as soon as possible
                    +2 photos
                    ICICI Bank customer support has been notified about the posted complaint.
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                      M
                      Manika Gorai
                      from Kolkata, West Bengal
                      Jan 3, 2018
                      Resolved
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                      Resolved

                      On 2nd january 2018, i recharged my jio number with rs459 on my jio app via upi payment system to address [protected]@icici. My transaction id is ici915a3258f8c447b69b2a1341ea3c9537
                      Transaction was successful but still it is not updated on my jio account. Yesterday i chat with a representative. He told me there was no recharge from my side. I want my refund back as soon as possible. Also i have contacted with phonepe customer care, they have told that they have confirmation msg from receiving bank. Refund my money
                      +2 photos
                      Feb 8, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 04, 2018
                      ICICI Bank Customer Care's response
                      Dear Manika Gorai,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4oy61) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        T
                        Tasneem shaikh
                        from Vidisha, Madhya Pradesh
                        Jan 3, 2018
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                        Address: Bhopal, Madhya Pradesh

                        I have done the recharge of 399 rupees from my jio number [protected] with the help of phone pay upi and money gets deducted from my account for the same. But recharge for jio number is not getting reflected. So, kindly please proceeds my recharge amount or give me refund. And solve my queries please.. How's responsible for my money. Please solve my problem fast
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        Jan 03, 2018
                        Updated by Tasneem shaikh
                        Please refund my money
                        Jan 04, 2018
                        Updated by Tasneem shaikh
                        Please respond. I want my money back as soon as possible
                        Jan 06, 2018
                        Updated by Tasneem shaikh
                        Please respond
                        Please respond. I want my money back as soon as possible
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                          S
                          samikshya tripathy
                          from Nagpur, Maharashtra
                          Jan 3, 2018
                          Resolved
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                          Resolved

                          Website: [email protected]

                          I am a new user of credit card and got a call from oneassist to avail the service of protection of icici credit card on 03/01/2018 at 2 :00 pm. Now, i don't want to avail this service. Before, they reduce charges from my credit card limit, make sure to deactivate their service. I want my full credit card limit
                          Samikshya tripathy
                          Account number[protected]
                          Contact no :[protected]
                          Mail id :tripathy. [protected]@gmail.com
                          Feb 5, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 04, 2018
                          ICICI Bank Customer Care's response
                          Dear Samikshya,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          MMT/Ref[protected] Failed to credit to HDFC yet debited from account
                          Value INR 75, 000
                          No SR logged by customer care inspite of request. Please help

                          It takes 3 days for IMPS reversal which is unacceptable in this age.
                          frequent failures from ICICI. Never had this issue with HDFC.
                          Dear Sir

                          I applied for a credit card last four weeks ago. Verification also completed but till date I did not receive any update of the card.
                          What is the status ?

                          Application No- W[protected]

                          Regards
                          Name : Pratap Singh
                          Mobile - [protected]
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                            J
                            jaymalyab
                            from Mumbai, Maharashtra
                            Jan 3, 2018
                            Resolved
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                            Resolved

                            icici only vimal vaatsalya bonds redemption

                            Jayanta bhattacharyya

                            Icici only vimal vaatsalya bonds
                            Money multiplier bond-private placement series r/bpn/99/1

                            Distinctive no (S).[protected] bondholder no.0000001 certificate no 33027

                            Status in respect of this bond which was issued on[protected] and redemption date[protected].

                            Please advise the position at following address.

                            Jayanta bhattacharyya
                            17,...
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                            A
                            Anil Khileri
                            from Jaipur, Rajasthan
                            Jan 3, 2018
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                            Address: Jaipur, Rajasthan, 302017
                            Website: mnit.ac.in

                            I am anil khileri. I am a student of malaviya national institute of technology jaipur. I have paid my institute fee by eazy pay via internet banking from my friend's sbi account. An amount of rs 48, 100 for my fee has been deducted but i did not receive transaction id for that. Neither my institute got the payment nor the amount returned to me.
                            Please look into this matter.
                            Name - anil khileri
                            Mob. No.-[protected]
                            Date of incident[protected]
                            ICICI Bank customer support has been notified about the posted complaint.
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                              R
                              ranganath124
                              from Tirunelveli, Tamil Nadu
                              Jan 3, 2018
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                              Dear sir /madam

                              My name ranganath s i worked as senior technical officer in bangalore branch icici bank in the year 2016 feb up to 2016 november and my emp id is 331022. Please help me by given my pf details to this mail i'd and contact no is [protected]. Actually i get acknowledgement from u in that ur mentioned will get back to u in 48 hrs but till now i didn't get any reply from u.

                              Thank you
                              Ranganath s
                              ICICI Bank customer support has been notified about the posted complaint.
                              Please return my money.
                              You guys have deducted

                              Dp chgs till 2017 Rs 826/-

                              Account:[protected]
                              Prabhat kumar

                              Find document attached with this complaint.
                              I am not using any demat account.

                              regarding my pf amount - Comment #2962961 - Image #0
                              Dear sir / madam,
                              i made recharge through my jio app to recharge my account, on[protected]:10, amt. 399-00 by google tez payment app to [protected]@icici upi. My bank account debited. But recharge not successful. Lot of time i send feed back to google tez app but nothing any response.

                              My upi trnx. Id.[protected].

                              regarding my pf amount - Comment #2963116 - Image #0
                              regarding my pf amount - Comment #2963116 - Image #1
                              Amt deducted rs 17000 as charges for not maintaining bal, without prior any intimation of minimum bal requirement, no officer of vasai br responding my quaries,
                              Didnt bank in any payment in my bank

                              regarding my pf amount - Comment #2963321 - Image #0
                              I submit the submit two time for Personal lone but both time lone request are reject due to less salary before collecting the my telephonic discusses with ICICI lone team person and hi is conform not salary issue .
                              Hello,

                              My Nov due was ~45000/-. I paid the amount, by mistake only Rs 500 was due. For Dec bill they have charged my Rs. 2900. Not only that, they will charge me again this month for that.
                              Their excuse is the interest is charge on the whole amount, not only on the due.
                              What the [censored].
                              Is there any such kind of rule?
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                                N
                                Naveen87kumar
                                from Delhi, Delhi
                                Jan 3, 2018
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                                income tax proof for ppf account

                                Address: 560068
                                Website: www.icicibank.com

                                I have ppf account in icici bank. I am unable to download e-statement from online portal since months are not displaying in the drop down. List is blank in drop down.
                                I visited branch and requested to provide passbook for ppf account and he replied that we don't issue passbook for ppf account. Then requested for statement, since it is ppf account so i need statement for whole year. Since it is more than 3 month so it is chargeable...
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                                J
                                Jackson Isaac
                                Jan 3, 2018
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                                Address: Tirupur, Tamil Nadu, 642126

                                Team,

                                This is something serious and i am going to post to all social website if i am not getting the response today, yesterday also my credit card was misused by google play and took 320.00, in my last month statement i have send the e mail but no response and i paid the amount.

                                I need refund for this amount’s immediately to my credit card and cancel my credit card with icici and i want to close my salary account with icici and i am afraid that my details are been shared to third party without my knowledge.

                                I need a response & action immediately……

                                Thanks
                                Jackson. I
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  B
                                  balajyothi33
                                  from Hyderabad, Telangana
                                  Jan 3, 2018
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                                  I didn't open the demat account. When i checked my bank transactions and i found that there is one debit transaction [protected] dp chgs till nov-17 793.55"". When i heared about the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost but i said i don't want demat account and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[[protected]]. This is completely unacceptable and please refund my amount. My phone number is [[protected]]
                                  +1 photos
                                  ICICI Bank customer support has been notified about the posted complaint.
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