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ICICI Bank Complaints & Reviews

3.2
Updated: Dec 13, 2025
Complaints 23733
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ICICI Bank reviews & complaints page 626

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R
Revi L B
from Vadodara, Gujarat
Dec 18, 2017
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Address: Mumbai City, Maharashtra

I have ordered two watches from killer jeans — icici bank offer killer time wear on 9th nov 2018 but till date i didn't receive any products from them it's been more than 35 days now.

Below are order ids: 221168 & 221169

I have sent an follow up email also but no use i tried calling their customer care no
[protected]. But it's alwasys busy
Please help me to resolve it.
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    S
    Shilpa Purohit
    from Ahmedabad, Gujarat
    Dec 18, 2017
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    Address: Surat, Gujarat, 395010

    Dear sir or madam
    My account no. Is [protected] in icici bank... Icici bank scheme if any saving account process 1 lac transation your account is zero balance convert and not any bank charges... But my account bank deduct 194.01 ruppes for miniam balance bank charges... So pls i have request to pls reverse my all bank cahrges... And pls support ledies account for zero balance... Because she cant mentaion his bank account balance as per 10 thousand...
    ICICI Bank customer support has been notified about the posted complaint.
    The transaction is successful from phone pe but the recharge was not done please solve it fast I am very worried
    Recharge of 399
    Phone no [protected]

    reverse bank charges - Comment #2950535 - Image #0
    I request you to please unblock my credit card. I blocked it 5 months back and want o unblock now, I request you to please help me with that as soon as possible
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      Address: Hyderabad, Andhra Pradesh, 500090
      Website: ICICI Bank <[email protected]>

      Hi, this is sgr. Kishore one month before on nov 7, i received an offer from icici bank for killer jeans time wear. It was just to pay shipping charges 349/- to get a killers watch from this website http://www.killerjeans.com/icicinetbanking/ i debited 349/- amount from same the icici debit card & immediately i received an email from killers jeans like this "thank you for order from www.killerjeans.com/icicinetbanking

      Your...
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      M
      Maranata Bhavana
      from Vijayawada, Andhra Pradesh
      Dec 18, 2017
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh

      I worked for icici bank as jo for two years.
      I dont know about my pf account no my emp id 261863. Kindly suggest me to get it back.i submitted all forms for claiming at the time of notice period. Till now i have no idea about my pf no...after this i want my pf account number for get it back.
      My job detailes are

      Icicibank
      Attapur branch
      Hyderabad.
      Junior officer
      Sales
      Emp name. Maranata rao bhavana
      Emp no. 261863
      Contact no. [protected]
      Feb 1, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 23, 2017
      ICICI Bank Customer Care's response
      Dear Maranata Rao Bhavana,

      We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Samy44444
        from Kolkata, West Bengal
        Dec 16, 2017
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        Address: Kolkata, West Bengal, 700074

        Dear icici bank
        I have 4 icici bank account including one current account all r classic.. But i don want to continue all this account due to non believe of me..
        I have a credit card o[censored]r bank 10 years back.. As ur collection department mis gide me..& do sattelment by me.. But after every time i apply card.. U decline.. U never seen my account balance & maintain.. Hdfc bank believe me give card & car loan again but not ur bank... But now i want to continue this card what ever any due amount i will paid by cash or cheque.. My card number is [protected]..
        [protected].
        Do activate emidiatly or i move all account to icici & my wife car loan also...
        I attech of card photo.. Pls arrange to do activate it.. I pay all dues ur amount!!! Do fast
        Samrat chandra (Mobile [protected])
        +2 photos
        ICICI Bank customer support has been notified about the posted complaint.
        I have not received my ordered gift card and no customer care is entertaining my request. Another worst experience with icici as usual
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          M
          mihir22
          from Mumbai, Maharashtra
          Dec 16, 2017
          Resolved
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          Address: 400064

          My grandfather purchased icici ashirwad deep discount bond on 15/07/1996 bondholder number 1138102 and certificate number 167875... I came to knoww aboutt this recently as i found this before some months... So i wamt to knoww about its status... Iwant to opt for redemption.. Bt no communication from the bank is made.. Plz reply as soon as possible on shah. [protected]@yahoo.in
          Jan 16, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 16, 2017
          ICICI Bank Customer Care's response
          Dear Mihir22,

          We have made a note of your concern. Our official will get in touch with you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            vraghava
            from Mumbai, Maharashtra
            Dec 15, 2017
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            Address: Mumbai City, Maharashtra, 400076

            I approached the above mentioned branch of icici for submitting the application for cancellation of my demat account. I am not satisfied with the service at all. Staff did not attend me for an hour even it was not crowdy. I have seen other customers waiting for the service for much time. Many of the staff were busy in attending the personal calls, chatting in whatsapp and all. But no one was caring about the customers waiting for hours. I have seen a senior citizen waiting at the same counter before me for more than 45 min. Later i check the google reviews and i found that its everyday business for them. Please look in to the matter and make them realise that customer satisfaction is important for any organisation.
            ICICI Bank customer support has been notified about the posted complaint.
            Hello sir
            I have done the recharge of 399 rupees from my jio app with the help of bhim up and money gets deducted from my jio account for the same.but recharge for jio no is not getting reflected.so kindly please proceed my recharge amount or give me refund my jio no is [protected].
            Tranjection id is[protected]
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              R
              RamkumarKS
              from Mumbai, Maharashtra
              Dec 15, 2017
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              Hello gentleman,

              I've ordered gift card through icici bank. Gift card shipping in bludart courier with reference of waybill no : [protected]. But, it's not reached to me and showing the tracking as undelivered shipment held at location. But, receiver located in the same address.

              Also, i went to counter for the collection of gift card, but, they denied to hand over. Please provide the solution to pickup. It's urgent.

              Thanks
              Ramkumar
              +91 - [protected]
              ICICI Bank customer support has been notified about the posted complaint.
              [protected] I make a payment for mobile recharge and make the payment by upi I complete the process of the payment and amount is dedicated from my account but not recharge my mobile no. [protected]
              Please refund my amount.
              My credit card has been blocked.i have been calling customer care from 2 days on.I want this problem to be resolved soon.
              Credit card no.[protected]
              I opened a current account a few days back, to collect the ATM they called me to visit the branch. Now I am waiting for the checkbook and other things but havn't received any.
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                P
                P rash
                from Ranaghat, West Bengal
                Dec 14, 2017
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                Amount rs.690 on 11/12/2017 & rs.698 on 14/12/2017 were deducted from my boi a/c no.[protected] ifsc bkid0005427 via pos icici prepaid.
                Even though i have made no purchase of your merchandise or the policies, the amount was debited from my a/c.
                And when i made enquiry at my branch the
                Above was the reason.
                Please look into the matter and resolve my problem at the earliest.
                Thanks
                ICICI Bank customer support has been notified about the posted complaint.
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                  A
                  Abhipsa Priyadarshini
                  from Bengaluru, Karnataka
                  Dec 14, 2017
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                  Address: 560037

                  I applied for a coral master credit card but got platinum visa credit card. Please take immediate actions and i dont want this card. They have even mentioned incorrect address. While i am based out of bangalore, they have added gachibowli in the address which is part of hyderabad.
                  Not qualified enough for the job.
                  Called multiple times to submit document and confirmed that they are sending coral card still sent the wrong card. Now customer care is saying theyw ere in hurry so sent by mistake. They cant afford such mistakes
                  ICICI Bank customer support has been notified about the posted complaint.
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                    S
                    Shahanwaz7869
                    from Kharagpur, West Bengal
                    Dec 14, 2017
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                    I have recharge my Jio no. Through upi to [protected]@icici, my account is debited with rs409 but recharge is not done yet ..so I request you to kindly refund my money or recharge my no. [protected]. If not done I am going to file compliant against you in cunsumer court I have all necessary proof so please respond to my query as early as possible
                    +2 photos
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                      S
                      Sanjay M S
                      from Bengaluru, Karnataka
                      Dec 14, 2017
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                      Address: Bangalore Urban, Karnataka
                      Website: Wrong transaction in net banking transfer from Karnataka bank to ICICI Bank

                      Dear sir i am sanjay m s
                      I have did wrong transfer for icici bank account number of[protected]
                      Ifsc code-icic0001009
                      Of amount 1300rs from my karnataka bank net banking my karnataka bank account number of[protected]
                      Of ifsc code of-karb000906
                      And transaction no.[protected].
                      Please return my money to my karnataka bank account number please it's my request...
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dec 14, 2017
                      Updated by Sanjay M S
                      Wrong transaction from Karnataka bank of account number [protected]
                      To an account of ICICI bank[protected] of imps transaction no.[protected]
                      Of amount of 1300rs at 13/12/2017
                      At 10.52 am
                      Hi, today on dec 8, 2017 at 20:52:01, i went to IDBI ATM in kalewadi, pune. I entered rs 3500 but only rs 700 came out. But rs 3500 got debited from my account.

                      Please refund my remaining amount as early as possible
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                        S
                        Shilpa Gangaraju
                        from Bengaluru, Karnataka
                        Dec 14, 2017
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                        Hi tema,

                        I was doing nps contribution using bille desk connected to icici net bank.

                        Amount debited for rs 7000.71 \- transaction has been failed.
                        If i call the customer care. They are telling transaction is successful from our side.

                        Account number[protected]
                        Transaction date:11 dec
                        Traanction reference :
                        Bil/[protected]//xbcmfnps_lici[protected]

                        Please reslove the issue.

                        Thanks,
                        Shilpa
                        ICICI Bank customer support has been notified about the posted complaint.
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                          Pvnkchaitanya Mani
                          from Adoni, Andhra Pradesh
                          Dec 14, 2017
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                          Address: 523247
                          Website: www.consumercomplaints.in/new_complaint

                          Hi sir i have using first time purchage 20000 card next month pay in bill 20000 but payment recive after my credit card balance is 17000. 3000 not receiving i asking customer cal but not information after without permission block my credit card please ctive my card and i using balane 17000 i will pay and convert emi 17000 my card will be active shortly
                          ICICI Bank customer support has been notified about the posted complaint.
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                            M
                            Mudabir Habib
                            from Bengaluru, Karnataka
                            Dec 14, 2017
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                            Address: 560011
                            Website: ICICI bank

                            As i got the credit card from icici bank
                            Before 3months back,
                            Icici charged me 1500 for card charges
                            They did not provided me the pin of my card, and they did not added my permanent number is the ivr to register new pin,
                            I'm not able to use the card due to no pin,
                            I contacted customer car several time but no proper response.
                            The card is with me but it has became useless because of no password
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Team,
                            My Name is Nutan Dattatray Patil I had working in ICICI Bank Pvt. Ltd.
                            as Sales Officer (CASA) in 2014
                            My Joining Date is 01-Jun-14
                            But I dont have my resign date and Emp Id
                            For the PF Application that i required
                            Pls forward it on my mail id, [protected]@rediffmail.com

                            Hopeing your reply

                            Thanks & Regards
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                              M
                              montee maheshwari
                              from Chennai, Tamil Nadu
                              Dec 13, 2017
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                              Address: Chennai, Tamil Nadu, 600077
                              Website: icicibank.com

                              I have opened a savings account and submitted the documents on 20th nov 2017 along with a cheque of rs 10500. I was told that the account number will be generated in 2 days and cheque book will be deliver in 4 days from the submission of the documents. After repeated follow ups i got the account number after 7 days verbally from the icici executive mr manoj kumar. When i called up the phone banking from registered mobile number, i was surprised to know the account balance was 9911 and on asking the executive he casually replied that it has been deducted for debit card. No prior information was given to me on this. I had a doubt whether the account details given are true or fake and again after repeated follow ups i got the cheque book after 15 days. Now when i check the account details on 13th dec 2017 in the internet it is showing as invalid account and invalid user id there is nobody to help out and the executive does not pick up my call. I have done a big mistake by going for icici bank.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dec 14, 2017
                              Updated by montee maheshwari
                              attached whats app chat history for reference.

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                                P
                                partha42
                                from Kolkata, West Bengal
                                Dec 13, 2017
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                                Address: Kolkata, West Bengal, 700150

                                Sir, understanding from an offer sent to me by sms, I made a payment of Rs.399/- to [protected]@icici for my jio recharge through BHIM app on 10th December'17 at 11:45 am..Transaction number is[protected] but No confirmation sms from jio came & when I contacted jio cust.care they informed me that recharge not done..I sent the money from my SBI savings account number [protected] & when I contacted SBI cust.care, they told me the money have received by [protected]@icici through your bank. I sent the amount after getting a request from [protected]@upi . So please take necessary action & do the needful against that fraud . thanks
                                +1 photos
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Daipayan Dey
                                  from Bengaluru, Karnataka
                                  Dec 13, 2017
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                                  Address: Kolkata, West Bengal, 700124

                                  I have asked for cancellation of my cpp plan but i did'nt got any confirmation from icici end that my money will be refunded, which was diducted from my account without my conformation. They have deducted 2049 rupees from my account and and is not been refunded yet. My cpp membership number is ia1444681 and sr number is - sr[protected]. Please help me to get this refund.
                                  +1 photos
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We hope that your query related to CPP for your membership ID IA1444681 has been successfully resolved.

                                  Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                  Assuring you of our best services at all times.

                                  Regards,
                                  CPP Team
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                                    R
                                    radheshyam cherukumilli
                                    Dec 13, 2017
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                                    I am currently travelling outside india. I was not given any intimation that i need to update my kyc on my reimbursement account which is associated with my savings account. The savings account also has aadhar linked to it.

                                    I called up customer care and they have no clue why a kyc is still required and advised to reach branch manager and the branch manager do not pick the phone call at all. I have tried from abroad to india multiple times.

                                    I have money in my account and a relative in hospital that have to pay for hospital and icici only says we understand your pain but please talk to manager who do not pick the call.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      kasib ahmad
                                      from Agra, Uttar Pradesh
                                      Dec 13, 2017
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                                      Address: Bijnor, Uttar Pradesh
                                      Website: One assist

                                      Date.13.12.2017
                                      I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

                                      My a/c number:[protected]
                                      One assist relationship no.1548026
                                      My name kasib ahmad
                                      Gmail. Id [protected]@gmail.com
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer

                                      Greetings from OneAssist...!

                                      We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2655520 & the refund will get processed in 7 working days.

                                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                      Regards

                                      Sagar

                                      (Team OneAssist)
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