ICICI Bank Complaints & Reviews

Hi all,
Dear icicins,

Stop cheating the customer with your # pre approved credit / and pre approved 350, 000 add on every platform of media every customer has it's problems and have no time to get involved in such process.. My contact number is [protected] i have applied for pl and credit card from last 6 months but the # icici bank and their agents are cheating me i have all the proof to explain if any one from icici can call me explain the meaning of pre approved pl and credit card will be appreciated... Note : i don't wanna wast my time talking to any manager supervisor director. I need a right party contact who can give my answer... If not this message will go viral on social media...
Thanks,
Suraj kage.
[protected]

I recharge my jio number [protected] amount of 459 with BHIM app.After that succesfull message from BHIM app.That recharge was not done and amount was deducted from my account. So please refund my amount.

Note-I complain at indiaideas but did't get reply so please check as.
I post two photo please check.

THANK YOU

Name- Bharat sahu
Transaction id-############
Mobile no- [protected]
Jio no -[protected]

Icici bank has charged inr 11.80/- against some so called surcharge mcc 5541 which is not clear. Called their customer care also but they didn't resolved the issue.
I have used my debit card on 18/12/2017 against purchasing fuel of amount inr 510 at a petrol pump. If they have charged me because of this than instead of giving any rebate for paying cashless they are charging me. Doesn't make any sense.

I got call on 24/12/2017 from icici bank regarding fraud security policy with 7 benifits, this plan is not going to help me. I would like to deactivate this plan. I have already informed to icici customer services (Toll free number - [protected]) regarding the query but they didn't confirm the deducted amount will be refunded.

Make sure to deactivate this plan asap, and my amount shouldn't be deducted.

My contact number : [protected]
Account number:[protected]

Dear sir,

Kindly inform my honda unicorn bike gj-18q 8389 two wheeler loan your bank. I have completed my two wheeler loan long ago (Honda unicorn). I missed noc which i have received from icici bank. Please send a duplicate one my resident address plot no 439/2 sector 13 a gandhinager and email id [protected]@rediffmail.com. I will be thankful to you. Please.

Vipul chaudhari

M [protected]

I hv a salary acc with icici my acc deducted 130/- in the name of atmdec chg any y this is happening am fedup with this and am not even use any other bank atm please resolve my account problem and make sure it would not be repeat in future otherwise please give me a clarification if its dedicating for account transfer if online transaction also atmdec chg applying or not please make me sure with ths

Dear
Sir
I did one jio recharge in reliance jio app to upi payment app 459 rupees,
That amount paid to upi payment and payment sucessful but recharge is not done i ask to jio coustmer care thay said to me any recharge not done yet
But my account is debited 459 ruppees i paid to amount [protected]@icicibank upi id so plz amount return to me plz help me my jio number is [protected]

Myself shashi bhushan prasad having acct no[protected] with you at patna, on 06.12.2017 i have taken petrol from nayan filling station near dehradun for rs 4300.00 and paid the amt by swipping my debit card of the acct, my acct also debited for the amt of rs 4300.00 immediately. But it was for me utter surprise to know that my acct has been debited for the amt of rs 126.85 on 11.12.2017. The subject petrol pump, never told me about this amt to be recovered, further the amt has been debited without giving me any information and that too after five daya. I felt cheated by you bank with the connaivance of subject petrol pump. Is it way to treat your own customer having acct with you of over 10 years. Further in most of the cases by using atm card petrol pump returns some amt to card user, but it is surprising that such a huge amt debited to my acct without giving any information. Please look into matter and do the required action, lest i may go for banking ombudsman

Very poor service icici two wheeler loan. I m treated like a dog by your icici loan staffs.
I have a account in icici bank. I received loan quires from icici. So that i applied for a loan for new bike last monday. I have submitted all documents in tuesday. I asked to gave me loan to wednesday. But wednesday is passed, icici staff say u can take bike on wednesday day. But wednesday also payment not received a whole day wasted in showroom to waiting for payment.. Friday morning only they given the cheque. First they said they il give nift transfer but not done, after that they said we il give u a dd but thats also not received, finally they give the cheque.in that showroom asked me to submit a form 20. I asked for form 20 in bank in wednesday itself. But they r not gave me they form 20.. Irresponsible staffs. No one takes phone calls, no one gave me the correct answer. All r showing attitude on me. Still now not explain about loan details. I asked for 36month but without my permission he loaned for 24 months. They are working only for icici target. They don't know how to respect.
Now in the showroom asking form 20 else they are asking return back to bike in showroom, no one of icici staff is taken a call. So please cancel the loan i m arrange a alternative solution.

Staff name riyaz rm ([protected])
Another staff satheesh ([protected])

My self prakash
[protected]
Ac no [protected]

On 20-dec-2017, at 5:14 pm, raju raja wrote:

Hello,

Can i get any updates on this please.
Almost 1 week completed, i did not get any update regarding this problem.

Please do the needful.

Sent from my iphone

On 20-dec-2017, at 4:33 pm, raju raja wrote:

Hello,

I checked with icici bank it was settled to your side around dec 21 1.02pm
So can you please check and let me know asap.

Reference no: lici[protected]

Thanks and regards
Alagu

Sent from my iphone

On 16-dec-2017, at 2:28 pm, raju raja wrote:

Hello,

Do we have any updates on this please.

Sent from my iphone

On 15-dec-2017, at 10:02 am, raju raja wrote:

Hello,

I made a sand booking on 10 dec, but amount got debited in my account then it's get errors out.
Can you please check from your side.

Transaction id :[protected]
My tn sand mobile number : [protected]

Sent from my iphone

Begin forwarded message:

From: "[protected]@icicibank.com"
Date: 10 december 2017 at 8:48:49 am ist
To: [protected]@gmail.com
Subject: transaction alert for your icici bank internet banking


Safe banking
• never respond to an e-mail which requires you to confirm, renew or validate your account or card details, even if it appears to have been sent from icici bank. Please do not access icici bank's website though links in e-mails. Check the url in your browser before entering your user name, password/s.
• never provide sensitive account information like login password, otp (One time password), urn (Unique registration number), atm pin, etc. Or personal details in response to an e-mail or phone call. If you have inadvertently shared such information, report it to us immediately.
• if you receive an e-mail claiming to be from icici bank regarding updating sensitive account information like pin, login password, account number, let us know by forwarding the e-mail to [protected]@icicibank.com
Icici bank internet banking | khayaal aapka
Dear customer,
Thank you for banking with icici bank.
You have made an online payment of inr 3579.0 with transaction id [protected] towards payee bill desk bpc from your account xxxxxxxx8552 on dec, 10, 2017 at 08:48 hours.
In case you have not made this transaction, please call our customer care.
Never share your card number, cvv, pin, otp, internet banking user id, password or urn with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorized access to your account.

Looking forward to more opportunities to be of service to you.
Sincerely,
Icici bank internet banking

Terms and conditions of icici bank shall apply.

My 15 year icici saving account has be blocked/frozen, i called customer care service they said it blocked due to not linked aaadhar card!, but as per govt. I have time until 31 march 2018, i am not resident of india living in abroad past five years, i have nro/nre account with hdfc. I can not make a joint account with my mother who live in india.
She has sbi account, she lost her sbi atm card two years ago. Sbi bank does not re-issued her atm card because she is above sixty in age. So,

I kept my icici bank atm card with my mother to use for her expenses, to pay bills and her cash transaction to use in india. Now my icici bank account blocked with out notice thou i have time three more months to link my aadhaar.

Please help me in this to support my mother

Thanks you
Bhanu meeduri
24th dec 2017

Icici bank account:[protected]
Online user-id: bhanumeeduri

Last month i was shocked while saw my bank statement, because rs.500 deducted from my account from greedpeace without any approval and intimation. I tried to contact bank there is no response from their side for te amount deduction. So i need to avoid amount deduction from my account at least in future.
So kindly take necessary action.

Regards,
Prakash
K. [protected]@gmail.com

Hi, my name is chetan sharma, i am using icici credit card since last 2.5 years and make payments before the end of each month before due date.

This month in my cc statement its mentioned auto debit return fee and service charges of 798.94 in addition to [protected]@18% of 143.81 inr.
When i enquired about these charges bank said that i have auto debit facility opted on my account and due to insufficient funds charges in my linked savings bank account. I have been also charged an additional atd return charge of 59.0 (Atd-0xx6706-rtnchgsdec17).

Why can't the system check for the due amount is paid or not before initiating the auto debit? Why is this charged twice both in savings and credit card.

I can accept this if i have not paid the due on time.

Deduction of mab charges without informing about the change
I am holding nri accounts (Nre, nro & trading) with icici bank, preetvihar branch new delhi since 2007.

All my 3 account have been debited by rs. 590 each month on 20/12/17 and 21/12/17 for mab charges for oct & nov 2017.

I was very shocked to see deduction of minimum balance charges while total investment with/thru icici has been in lacs always. It is very disappointing to note that your bank did not even bother to inform the existing customers about this and i am not sure how long bank has been deducting these charges without my knowledge. I rarely happen to see my statements.

Since your bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then i will be left with no other option but to close my accounts and to take this matter to higher authorities and banking ombudsman as this is clear violation of rule 8 (1) (K) i. E. "levying of charges without adequate prior notice to the customer" of the banking ombudsman scheme 2006.

I await for the response.

Regards,

Gaurav bansal
Account no.[protected],[protected] and[protected]

I have done the recharge of 459 rupees from my jio app in which rs. 50 i got voucher and remaining rs. 409 paid with the help of paytm upi and money gets deducted from my account for the same. But recharge for jio number is not getting reflected. So kindly refund the same amount as it has been declined by the myjio app. It is linked with icici bank thats why asking help from icici bank
My upi id [protected]@paytm

Kindly look into the matter.
Attacthment: reciept of paytm upi payment

Sir i recharged my number [protected] as on 23/12/2017 as of 399 rupees by my jio payment app option upi, as through pay upi app, as it is not showing in recharge statement in my jio app as rupees debited through upi app as recharged is not successful as it is payment on [protected]@icici through upi app as pay app. Utr no.[protected] debited 399 rupees to reliance. Ic12c20572ef4824e68842e5d932334ac6f. - order id. Taxation id:[protected]. Bank reference number:[protected] collect pay request paid to india [protected]@icici 399 rupees.

Sir,
I was settle my credit card payment as per advised by bank due to my financial problem, but yet not updated payment status in bank since 2010.

Herewith attached receipt and settlement letter for your further ref.
Kindly update the payment 14900/- in icici bank, so that my cibil will be streamline...

Regards
D v hargude
Mob-[protected]

Dear sir,

I am hodling the account in icici[protected] and on 16 dec'17 i was made a transaction of 2250 through net banking imps at that transaction is decline and stated that on screen (We are unable to process) after that i was made again same transaction with same amount 2250 but both transaction is decline due to same error.

So, same time i was regestired a complaint for the same and they said sir your money is refund to you with in 5 days (Mr anant is said that) when icici didnt inform to me for any concern, i was made same compaint to (Mr biksham senior executive of your team)

Now all team said that money is transfered to beneficiary aacount so soory for that we unable to help you,

Where i didnt claim this to beneficary becuase that is in mcloed ganj himachal that is a hospital account which is a big concern for do there and disuccsed the same for the refund or i am residing in delhi

So, request to you, please confirm on this.

Thanks & regards

Rahul panwar
[protected]
[protected]

I was making a recharge on my jio no and i selected upi as a payment option. As i selected the mode of payment i received a request of payment from [protected]@icici for the payment of rs.509/- (The same as the recharge amount). As i cleared the payment successfully with transaction id.[protected] i called jio customer care for the query as i haven't received any confirmation on my jio recharge. I got know from customer care representative that they haven't received any payment that's why the recharge is not yet successful. As i have paid my recharge amount either help my recharge or refund my deducted amount immediately.

Hii
I actually want to complain about the amount 1899 deducted from my account for one assist plan.
Actually i got a call from a person who actually told me about the policy but the money part he did not explained clearly and evan did not explain that the money will be deducted annually. He also told me that he will going to share a toll free number but i didnt get any message so i want to cancel this one assist policy as soon as possible. I tried so many times to get in touch with the person but was unable. So i want my money back by cancellation of the policy and i am expecting a reply.