| Address: Hyderabad, Andhra Pradesh, 500064 |
I paid by vodafone postpaid bill through icic mobile app, its shows the payment was done successfully and the amount of rs 235 got deducted form my account, but still the bill is pending, i checked with vodafone guys they say the haven't received the payment
The payment reference number : bil/[protected]/icici bank bbps vi
A/bbpvoda_0007
I made two payments on the same day, the first ([protected]) was done success, but second ([protected]) was not, i don't know what happen. Every time i make the payment and everything seem to work fine, this was the first time i faced this kind of issue.
Kinldy look into the issue and try to solve it soon.
Sardar avtar singh
[protected]
Mar 8, 2018
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2018
ICICI Bank Customer Care's response Dear Avtar Singh Sunny,
Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We would request you to mention your CPP membership number and contact details. This will help us in resolving your query.
Please feel free to contact us on our 24 hours helpline numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Assuring you of our best services at all times.
Regards,
CPP Team