ICICI Bank Complaints & Reviews

Hi there, i paid rs 399 to [protected]@icici dated: 10th january, at 22:04:33, transaction id:[protected], my money got deducted from my bank account but no recharge was done in my jio number!
I want my money back! Please refund it as soon as possible!

I am even attaching a screenshot as a proof for my payment, i want the refund of my money to [protected]@upi as soon as possible!

Jan 18, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 11, 2018

Updated by jason_blake Hi there, i paid rs 399 to [protected]@icici dated: 10th january, at 22:04:33, transaction id:[protected], my money got deducted from my bank account but no recharge was done in my jio number!
I want my money back! Please refund it as soon as possible!

Verified Support

Jan 12, 2018

ICICI Bank Customer Care's response DearJason_blake,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4pj2c) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dharwad, Karnataka, 580003

While recharging my jio prepaid mobile through my jioapp. I was asked to choose mode of payment.I choosed upi instead of debit card .When I clicked upi it asked me my vpa (virtual payment address).After I typed my vpa it asked me to login my upi app.when I logged into upi app I found one notification requesting Rs349/- from [protected]@icici, when I transferred Rs349/-, amount was deducted from my bank account, but I didn't get any messages for recharge and my phone is not recharged.
When I contacted Jio customer care along with transaction Id they are saying they have not received the payment.

Upi transaction id:[protected]
Google transaction id: CxxxxxxxxbJDw

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226004

I took Used Car Loan from ICICI Bank and I was promised by manager that Rate of Interest would be 12%.

Several times I had called her and asked her to send me all details regarding loan (SCREENSHOT ATTACHED).But today when I received message from ICICI bank that EMI of Rs.39345 would fall on 15th January 2018.On calculating its 13%.

Now again I called her, she said loan is sanctioned, nothing can be done now.

What a wrecked service.This is first I borrowed from ICICI bank and would be last time.

BEST BANKS YOU CAN TAKE LOAN : SBI< Punjab Housing Finance Ltd.

Never ever get trapped in false web of ICICI BANK.Its cheat.

My number [protected], [protected]

Thanks

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411033

I got a call from sales executive from someone she told me you will get life time free card which is coral credit card. She asked me take card and i took card before 1 year and now icici applied some annual charges and interest against that charges so it became amount 5000 something and now asking me to settle with 1000 rs.
What is this?
If your sales executive doing commitment for lifetime fee then why they charged 500 and now asking for interest on annual service fee.

Annual service fee is fee applied by you, this is not something like i bought or i withdrawn amount.. How can you apply charges for annual service fee and its interest.

At least stick on commitment.. Icici is not small bank, bohot farak padta he..
Choti choti commitments ka and complaints ka bhi

My mobile number is [protected].
Email id : [protected]@gmail.com

ICICI Bank customer support has been notified about the posted complaint.

Jan 11, 2018

Updated by prashant chittam just now i got a call from number [protected] and asking me about account balance and debit card details.
and said we will resolve your complaint. you have to pay 10rs. for it.

as well as got email from id : [protected]@gmail.com

he asked me my account balance.

please take care of this type of call..

Jan 16, 2018

Updated by prashant chittam Please resolve my complaint as soon as possible.. after complaining also they havent noticed about anything and called me again.

Jan 17, 2018

Updated by prashant chittam ITS 7 DAYS NOW, PROBLEM DOESNT RESOLVED ...

May 17, 2018

Updated by prashant chittam you cant resolve the problem... i know .. you can just promote, you cant solve the problem that is why you cant be a best brand in india...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Salem, Tamil Nadu, 636503

Sir, i am recharge for jio mobile number [protected] on 10.01.18 recharge failed via [protected]@icici 10.01.2018 8.00 am. On that transaction amount debited from my account but recharge failed. Please verify my transaction and refund immediately to my bank account. Please verify this transaction quickly as soon as possible. I eagerly waiting for refund.
Thank you

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is to place on record that i have an account with the post office and i had gone to withdraw money on 10.01.2018 at 19:15. I withdrew 6000 from icici - new ramalayam branch and however i did not receive the amount (Reference: txn no:9213). However to my utter dismay, i got a message on my phone stating that an amount of 6000 has been debited from my account. Kindly make sure the amount gets credited back into my account.

ICICI Bank customer support has been notified about the posted complaint.

View replies

P

Pavitra Warrier

from Mavelikara, Kerala

Jan 13, 2018

till now nothing has been done

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Website: indiaideas@icici

I was making jio dhana dhana dhan recharge offer online payment on 09/1/2018. I was asked to choose mode of payment. I choosed upi instead of debit card. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. Phone pe app when i logged into upi app i found one notification requesting rs 399 which was my recharge amount. It was indiaideas @icici, when i transferred 399rs, amount was deducted from my account, but i didn't get any messages from jio care and my bill payment is not done. So please refund my amount

Jan 13, 2018

Complaint marked as Resolved

I was making Jio dhana dhana dhan recharge offer online payment on 09/1/2018 .I was asked to choose mode of payment.I choosed upi instead of debit card .When I clicked upi it asked me my vpa which is virtual payment address.After I typed my vpa it asked me to login my upi app.phone pe app when I logged into upi app I found one notification requesting rs 399 which was my recharge amount.It was indiaideas @icici, when I transferred 399rs, amount was deducted from my account, but I didn't get any messages from Jio care and my bill payment is not done.so please refund my amount

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: icicibank.com

I am a customer of icici bank. I have my savings account. I had kept more than one fixed deposits. My fd (No[protected] has been marked lien illegally.

I owe the bank absolutely nothing. Bank is unlawfully marked my fd as lien without informing me which is totally illegal. I need to premature close my fd as i have already issued cheques to some one which can be bounced as i am unable to transfer to the concern person.

There is no reason - logical or otherwise - to slap a lien or lein - that too without informing me by phone or email or letter directly or through my dedicated

Feb 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

ICICI Bank Customer Care's response Dear shashi_satvik,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Tiruvarur, Tamil Nadu

Debit freeze my savings account without intimation, even though already pan card and aadhaar card already updated.

I affected bajaj finserv ecs on 05th every months, i paid bajaj finserv ecs amount with bounce charges rs 3280 (Rs 450 cheque bounce charges)

I have bajaj finserv receipt, how to resolve above matter? Whom i contact? How to get my hard earned money back?

Please advise

Feb 25, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

ICICI Bank Customer Care's response Dear zubairalimuhsin,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4pf1h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110062

On 10- JAN- 2018 time 4:50pm, i recharged my jio number [protected] with ₹349 (Actual ₹399, ₹50 voucher was applied) on myjio app via upi payments system to address [protected]@icici but recharge was unsuccessful. But the amount of ₹349 was deducted from my bank account! My transaction id is " P1801101649562188902035 " and UID "[protected] ", my upi id is [protected]@ybl and even i have enclosed a screenshot of successful payment.
Dear icici, its been so much and i haven't got my refund. I tried calling jio executives but they said to contact you. I want my refund as soon as possible.

Feb 11, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

ICICI Bank Customer Care's response Dear Urzsantosh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jan 11, 2018

Updated by Urzsantosh please revert my money in my account asap!!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

Esteemed Sir/ Madam,
This is an earnest plea for renewing my terminated gift card, which was validated on December, 2016 and elapsed last year in the month of November.
Owing to a grave and unavoidable circumstance, I could not re-issue it within the said date. As such, I could not utilize a single penny from the card up to the present date.
Thus, having presented the grievous distress of mine before you, I make a solemn appeal to you to kindly suggest a solution to my grim concern and relieve me of my severe anxiety by doing the needful at your earliest possible convenience. It would be an extremely supportive assistance on your part is you kindly address my woe.

ICICI Bank customer support has been notified about the posted complaint.

View replies

ajit brahma

from Guwahati, Assam

Jul 7, 2021

Although my request was post on[protected] till date the issue is not addressed.

Kindly help.

Details placed below:

Re: Reference ID - 000V4aGD4K64MW3X:Subject: Prepaid cards not being accepted with validity period
Inbox

[protected]@icicibank.com
Sun, Jun 27, 12:31 AM (10 days ago)
to me

Dear Customer,

Hope you and your loved ones are healthy and safe.

Thank you for writing to ICICI Bank. We acknowledge the receipt of your communication.

We will attend and revert to your email in 2 business days.

For iMobile app:

SMS iMobile to 5676766 from your registered mobile number. You will receive an SMS with the URL. Click on the URL and download the application.

ICICI Bank is now available on WhatsApp. You can avail of services like Account Balance, Block/unblock card, know your Credit Card limit, Instant Loans and many more at your fingertips. Type HI and send to ICICI Bank WhatsApp Banking number[protected] and enroll now.

Sincerely,

Customer Service Team
ICICI Bank Limited

Reply

Helpful

3 other people found this review helpful

3 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Recharge not successful but amount was deducted from my account
I recharged my jio number [protected] with 409 through jio app but payment done through bhim upi transaction.
My money was sent to [protected]@icici.. And recharge transaction was not successful but my money deducted from my account.
So, please sir, refund my money to my account.
Upi bhim - [protected]@upi.

Transaction date 7-january-2018 and time 19:52

Sir, please refund my money immediately

Feb 13, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

ICICI Bank Customer Care's response Dear Vits Marabde,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I am working in reserve bank of india, and transferred from rbi belapur to rbi new delhi, hence i want to change my billing address/communication address. I am enclosing latest mtnl bill copy. Please edit my billing and communication address.
New address: hari babu varshney
Flat no. Rb 94, rbi staff colony, sector-6
R k puram, new delhi
Pin 110022

Feb 10, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

ICICI Bank Customer Care's response Dear Customer (hbvarshney),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I recharge a amount of rs 409 on[protected]:40 pm) the phonepe upi my money is deducted but recharge not done by [protected]@icici

My jio no: [protected]
Recharge amout : 409
Date and time of recharge :[protected]:40 pm)
Recharge mode : through upi phonepe
Bank transaction id: s15735554
Bank utr :[protected]

Please take a necessary action to refund my money.

Feb 10, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 10, 2018

Updated by sonusandy This PhonePe Transaction ID

ICIde23a3d41e404dbd8e80e50c7df16c9f

Verified Support

Jan 10, 2018

ICICI Bank Customer Care's response Dear Sonusandy,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jan 15, 2018

Updated by sonusandy Sir,
I did not receive my money till yet and not received any call from you to resolve this problem. Sir please take a necessary action on this to re back my payment ASAP.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560102

Hi, my account has been deducted with rs. 354/- with
Description: mm annual fee
Transaction remark: bil/[protected]/mm annual fee nov17-oct

I've not subscribed to any service and the amount got deducted automatically. I tried calling customer care numbers but no use. All the lines are busy and unable to proceed. Please help.

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500064

Website: indiaideas@icici

Money was debited from my account but bill was not done electricity bill
Ipaid my electricity bill through phonepe app to [protected]@icici with upi amount detucted from my bank account but bill not generated. My uscno[protected]
Plz sove my problem other wise refund my money as soon as possible please
Merchant order id:ezy[protected]
Cell:[protected]

Feb 10, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

ICICI Bank Customer Care's response Dear Janvalli Shaik,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

View replies

D

Dil lip

from Ranaghat, West Bengal

Jan 10, 2018

My Jio number [protected] did not recharge but rupees 399 debit from my account through the Bhim UPI

Reply

K

Kinjal Akhani

from Mumbai, Maharashtra

Jan 10, 2018

Hello Sir,

I am facing same issue. Yesterday my icici bank account is debited with 2000 and description says NFS/CASH WDL.

Please help me with the same issue.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

Sir i have recharge my jio plan 399 with voucher 50 so the pay bill amount 349 rs and the i choosed upi mood of transaction and the done airtel bhim upi i'd and then request come fore this site is rs 349 amount pay is transaction and recharge not successful but money deducted. I connected jio customer service and they tell me there is no recharge request in your number.. Please help is issue my jio number [protected] my transaction i'd for bhim upi[protected]
Time.-09:52
Date-09/01/18
Remarks - collect-pay-request
So please sir refund my money immediately my account
My bhim upi - [protected]@upi

Jan 10, 2018

Complaint marked as Resolved

Sir I have recharge my Jio plan 399 with voucher 50 so the pay bill amount 349 RS and the I choosed upi mood of transaction and the done Airtel Bhim upi I'd and then request come fore this site is RS 349 amount pay is transaction and recharge not successful but money deducted. I connected Jio customer service and they tell me there is no recharge request in your number.. please help is issue my Jio number 8016244457 my transaction I'd for Bhim upi-800921991996 Time.-09:52 Date-09/01/18 Remarks- collect-pay-request So please sir refund my money immediately my account My Bhim upi- 8016244457@upi

ICICI Bank customer support has been notified about the posted complaint.

Jan 10, 2018

Updated by Alon boy https://www.consumercomplaints.in/icici-bank-recharge-not-successful-but-money-deducted-c1831444

Jan 11, 2018

Updated by Alon boy So please sir refund my money immediately my account ...my upi I'd - [protected]@airtel

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat

Hello sir/madam,

Below is my information regarding automatically active one assist plan in my salary account.

Reference id: sr[protected]
Deduction date: 09/01/2018

My salary account. Without any permission activate one assist plan in my account and deduct rs 1899 from my salary account.

Please stop this service and refund to my account.

Mobile: [protected]

Feb 13, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 06, 2018

selim mallick's response Recharge not done but amount deducted
I have done my jio number [protected] recharge through [protected]@icici upi on 5 January, 2018 . Amount of Rs 349has been

Verified Support

Jan 10, 2018

ICICI Bank Customer Care's response Dear Bhaveshvadalia,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

View replies

A

Anil Chowdary Koppaka

from Hyderabad, Telangana

Jan 9, 2018

Iam trying to register fastag after debit amount transaction is coming error
Please solve my problem
Cell number [protected]

Reply

S

selim mallick

from Asansol, West Bengal

Jan 9, 2018

Recharge not done but amount deducted
I have done my jio number [protected] recharge through [protected]@icici upi on 5 January, 2018 . Amount of Rs 349has been debited from my bank account but didn't credited in my jio number. So kindly return back my money to my bank account.

Reply

H

Hd17

from Jaipur, Rajasthan

Jan 9, 2018

I have apply my credit card on 27th nov but still i have not received any card and not contect with any employee of icici im very dispoint with icici bank credit card team please check and confirm me my email id [protected]@gmail.com my application number N[protected]

Reply

S

shyamsandeep

from Hyderabad, Telangana

Jan 9, 2018

Its silly that i have never authorized and none of their personnel have ever called me for any such stuff, but they were at free will to deduct my money subscription

Reply

K

Kirankumar0143

from Vijayawada, Andhra Pradesh

Jan 10, 2018

Recharged phonepay 399 but no recharged money back

Reply

K

Kirankumar0143

from Vijayawada, Andhra Pradesh

Jan 10, 2018

I recharged 399 through phonepa to [protected]@icic but no recharged get money back

Reply

R

Revathi Kumba

from Idukki, Kerala

Jan 10, 2018

Can you please look into the issue soon. As I taught to refund the amount to credit card it will take time but so many days happened money is not added to my credit card even the transaction failed money debited from IRCTC 21st of December 2017 and money was not refunded.can u guys please look into it

Reply

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jan 10, 2018

"Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist"

Reply

Helpful

Found this helpful?

8 Comments

Post your Comment

Comment Guidelines

Address: 560047

Website: ICICI

I was using icici credit card for one year, but not even once i got the statement to my mail id even after raising a compliant and calling customer care, i had been calling customer care and the executive who calls me for the payment but no response, hence i payed the principle amount and closed it, because of this my entire cybil score has come down and my impression has become bad please change the comments what icici had updated in my record, now i would like and request the icici bank to reactive my credit card to use it

ICICI Bank customer support has been notified about the posted complaint.

View replies

M

Mahesh Panem

from Hyderabad, Telangana

Jan 10, 2018

I am the a/c holder in icici bank from last 1 year.
They have charged 941.62 rupees for Dcardfee2795OCT17-SEP18+GG0ST. They never informed me regarding this type of charges via mail or letter or call.
At least they should inform us. I want my money to be credited in my account.
Transaction ID: SB498800.

Reply

S

Swapnil Vaishali Rajendra Sonawane

Jan 10, 2018

Kindly let me know why Rs.757 were deducted from my account.
i havent done any trading through demat account.
please reply me on this ASAP.

Reply

S

Sandeep Sinkar

from Mumbai, Maharashtra

Jan 10, 2018

My old credit card has expired on 31st December 2017 & I have received a new credit card but till date I have not received PIN number for the same. Due to this, I unable to use this card which causes inconvenience to me.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

As i am paying my exam fee through eazypay to the institution i got an error after completing of all the procedure to pay i click on the submit and my money was detected but the fee is not payed and it is not return to the bank also. I am having the reference no. And the date and all details. (Ref no.:[protected]citrus)
So please credit my money back to the bank)

Feb 10, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 08, 2018

noor4471's response upi reference id[protected]
TXN ID ICI27261e73ed7842468decc2401d94a39d
payment successful but not recharge my mobile number plz refund my money back

Verified Support

Jan 10, 2018

ICICI Bank Customer Care's response Dear Sindhu Vardhan,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4pc8u) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

View replies

N

noor4471

from Bhopal, Madhya Pradesh

Jan 9, 2018

I was recharged from the Geo app through UPI Trajection. Payment transfer is successful but not recharged Please give me back or recharge my money..my jio no. [protected]

Reply

D

DEEPAK DOLEY

from Phagwara, Punjab

Jan 9, 2018

Sir I received a croma gift voucher with my new credit card but when I'm sending message to activate the voucher reply comes that card no. is not valid so please help me out so that I can use it for purchasing from your credit card kindly help me out.

Reply

P

Phani Suryas

from Rajahmundry, Andhra Pradesh

Jan 9, 2018

In Jio app Today I recharged with 459 through UPI payment but I didn't receive any msg my UPI I'd [protected]@kotak

Reply

P

PRADIP RAJPURE

from Mumbai, Maharashtra

Jan 9, 2018

Hi,

I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application..

Regards,
Pradip Rajpure
[protected]

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 619

money deducted, but jio recharge not done

Post your Comment

amount deducted from account but recharge didn't happen

Post your Comment

used car loan fraud by icici bank

Post your Comment

credit card false commitment of sales executive and extra charges

Post your Comment

recharge failed amount deducted

Post your Comment

non disbursal of money from icici atm

Post your Comment

recharge is not successful.

Post your Comment

icici bank has marked my fd (643413003753) as lien unlawfully.

Post your Comment

debit freeze my savings account without notification

Post your Comment

recharge was unsuccessful. but the amount of 349 was deducted from my bank account!

Post your Comment

renewal of expired gift card

Post your Comment

about deduct balance

Post your Comment

change of communication and billing address in icici credit card

Post your Comment

amount deducted but recharge not done

Post your Comment

my money service amount deducted without my consent

Post your Comment

money was debited from my account but bill was not done electricity bill

Post your Comment

recharge not successful but money deducted

Post your Comment

without any permission active one assist plan

Post your Comment

reactivation of icici credit card

Post your Comment

i got an error, and i lost my money

Post your Comment

Related businesses