ICICI Bank Complaints & Reviews

Radeep dumne

Jan 5, 2018
Jio recharge not done but amount deducted
Sir,
I have done the recharge of 349.0 rupees from my jio number [protected] with the help of phone pe upi and money gets deducted from my account for the same. But recharge for jio number is not getting reflected. So, kindly please proceeds my recharge amount or give me refund. My upi id [protected] @ybl
My transaction id is icidc7f1681f6a8495a873e00bfaf2f1994 your a/c no. Xxxxxxxx5701 is debited for rs.349.00 on 05-01-18 and credited to a/c no. Xxxxxxxx4639 (Upi ref no[protected].

I am getting calls from mumbai telling that we are calling for your security as you are an employee and having icici bank debit and credit cards. You should pay yearly 900 rs for having more security. If we say we are not interested they scold us like i am bothering of your security and you are working cant you spend 20 rs a day and telling all the # calculations.

Getting frequent calls from the numbers listed below:[protected],
[protected], [protected], [protected], [protected]

I want to clearly understand few things:

1. If its not a fake call is icici providing not providing security for us if we are not opting for 900 rs more for what they are telling extra protecting.
2. As in the netbanking we have enough securities and what is the use of this call for disturbing the customers.
3. My observations on this call is never they called me with the same number.
4. Forcing the customer to opt the new services which i am not intrested.
5. If i am not lifting the call giving call continuously for each 30 min.
6. Is any bank employee that free to give the valuable time to the one customer who is not responding for calls.

Today i got this call and felt like its fake call.
To bring awareness i am lodging complaint

Sir,
I have done the recharge of 409 rupees for my jio number [protected] with the help of phone pe upi and money gets deducted from my account for the same. But recharge for jio number is not getting reflected. So, kindly please give me refund. My upi id [protected]@ybl
My transaction id is ici[protected]e804eb4a52c[protected]

Amount debited inr 459.0 on date[protected]:31:53 am by transaction ref no lic[protected].

Please refund me as soon as possible.

I used my icici debit card for purchasing fuel on petrol pump on 30-dec-2017 and today while i was checking for account details i found that rs.11.80 was deducted from my account without even a message of money deduction. Our government is promoting cashless transaction and icici bank is charging for going cashless at petrol pump. Icici bank is discouraging customers like us who are using account from last 4 years. This will definitely pin a stop in us to use debit card and going cashless at petrol pump.
Please resolve the issue
Regards
Pratik wankhede
A/c no.[protected]
Icici bank barmer

Dear aeps trasaction section i am csp icici bank fino finetech foundation my csp id is 21053062 i have last max.6 month under ago my costemor sbi a/c [protected] credite amount rs.10000 my wallet is realy credite but my sbi account no.[protected] is not credite amount please so please credite my sbi account balance

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court.
Thanks!
C. Rameshwari.

Hi,

Icici executive @vishal visited me and collected all the documents and mentioned that he will try to provide me a 14% rti of personal loan amount for 2 lacs for 36 months.

But i have credited with 16% rti, when loan amount disbursed that is for 60 months not 36 months.

Even i have told them to roll this amount back but they are not even bothered to look into.

Miss rajyashree deb only assuring me she will solve this issue past 3 months. I don't know in which decades she will solve this. No one is taking this issue on priority.

Kindly suggest what can i do.

Dear sir,
I have one no. Icici only vimal vaatsalya bond, whose details are given below;-
Bondholder no. 0000001
Certificate no. 16989.
No. Of bond - one.
Distinctive nos.[protected].

Redemption date was 01.01.2018, but till now i have not received any notification from your end regarding the redmption process.
Kindly communicate me in the following adress.

Smt. Payel sadhukhan
30, s. N. Banerjee road,
Kolkata 700013
Phone [protected]
Email : [protected]@rediffmail.com

On 3 jan, 2018 i got multiple messages for transactions which i didn't do. Sum of amount 10, 000 got deducted from my account. Those transactions happened via debit card/online banking. I logged a request for deactivating debit card as soon as possible. But to register a fraid complaint it took entire day just to get in contact with customer care.
I didn't receive any reply from icici bank after registering complaint. They are taking it so carelessly like they don't care about their customers. I have lost faith and money. I regret opening my salary account in icici bank

I was making jio recharge of 409 to my [protected]. I was asked to choose mode of payment. I choose upi instead of debit card. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. When i logged into upi app i found one notification requesting 409 rs which was my recharge amount. It was indiaideas @icici. When i transferred 409rs, amount was deducted from my account, but i didn't get any messages from jio and my bill payment is not done. So what can i do?

I want to complaint against ICICI Bank Kannad dist Aurangabad 431103 maharashtra. They are not returning my gold. I went to repayment of my gold loan . But from last 8 days they are just giving the reasons. Day by day the interest on Gold Loan is increasing. The branch people are giving reasons for repayment of Gold Loan. Who will pay the interest on these 8 days?? I just want my Gold return. What should I do?

I had booked the tickets from payu gateway in irctc
And had cancelled the same after sometime.
The money should get reflected in my icici bank account through payu gateway.
This is the second incident occured with me.
There are 3 money refunds pending from payumoney and icici
Can you please check and confirm back.
Two tickets were cancelled on 12 december
And one ticket was long back, may be between mid june to november.
This behaviour is not acceptable.
Please check and refund the money as soon as possible

Deduction of mab charges without any information

Account no :[protected]

I am having an account with icici bank, sda branch new delhi. This account i was using to get my salary every month from my previous organization, from 2015 to july 2016, then i lost the job and not using this account, i got the job again in the month of oct 2017, and my salary has started getting transferred in the same account, before using this account i confirmed from the icici bank salary account executive and intimated him about the same that i was not using this account for long time, hope if i will keep the fund there will not be any deduction, i sent him my account number for re-verification, he came to our office and confirmed that yes there will not be any deduction from this account if you will continue with the same account. Yesterday i deposited a cheque an amount of r. 4897/- and today they had deducted the entire charges against mab charges. Just for information if you have salary account with them still they charge for neft/imps, rest none of the bank is not charging.

Sir/madam, i am not in receipt of single sms/mail at there end that my account is chargable if i will not use the same for a long time. The executive from banks calls you 10 times a day for loan etc, but none of them will call you that you need to maintain the balance.

My account has been debited by rs. 4897/ on 03 jan 2018 as per below details.

Mab charges jul 17 : 703
Mab charges sep 17 : 702
Mab charges sep 17 :701
Mab charges oct 17 :700
Mab charges jun 17 :693
Mab charges nov 16 :690
Mab charges dec 16 :.56

Deduction is something different, but there is no sms on amount deduction on my account, there is no otp which bank required if they directly would like to deduct the money from an individual account. Is there a right of banks for the deduction of amount without any information.

I am ready to fight with the bank as this is my hard earned money, bank cannot deduct like this without any information.

Anoop mittal

I recharged rs399/- to jio from my vpa [protected]@upi towards 3months' data (399) for my sim no[protected] on 4th jan 2018.

The payment was successful and my bank statement carries a legend as below.
"upi[protected][protected]@icici[protected]collect-pay-request
Value dt 4/01/2018 ref[protected]"

But i was told by jio that they have not received any payment from me.

Please check at your end and refund the same to my vpa.

From,
Jitender kumar kedia,
Flat no. E-107, sethi towers,
Raj bhavan road,
Somajiguda,
Panjagutta,
Hyderabad-500082.
To,
Icici bank ltd,
5th floor, chandivali,
Andheri, rpc,
Mumbai - 400072
Sub :- change of address – credit card a/c no : [protected]
We request to to update the latest address in your records as mentioned below.
Flat no. E-107, sethi towers, raj bhavan road, somajiguda, panjagutta, hyderabad — 500082.

Thanking you,
Yours faithfully,
Jitender kumar kedia.

I have applied for a personal loan from icici bank. And the amount is approved. And the executive called up me and forced to disperse the amount to my account that day itself. And he want to achieve his target of the month. He was saying he will reduce the interest rate and so and so. If he disperse the amount on same day. But he didn't do anything. And he dispersed the amount to my account. And i was not aware of it. And icici executive...

I m reena chauhan saroj my fixed deposit account no[protected] on dated 12/10/17, amount 141000/

I m requesting regular my branch for closes my fixed deposit account, branch manger ravi bhardwaj is not giving any status about this, after one month still not closed my fd account & not release my amount.

I regulatory followup to branch manager, but he is not giving any response.

I want to closed my fd account & also saving account in icici bank, not want any relationship with this bank again,

Please do as requried'
Thanks,
Reena chauhan saroj

I have paid 459rs for recharge of jio, the amount has been deducted but i didnt got recharge so plzz refund me back my money i have paid it on 31st december 2017 and the amount has been deducted from the account so plzz refund back my money so that i don't have any issues and i hope that u will refund back my money within short period of time and since it has been 4 days i didn't get my money back so plz do so

Amount debited as atd from account against credit card payment — credit card does not belong to me

I have recieved msg on my registered no and email.

Dear customer, total amount due on credit card xxxx is inr 4273.59. Amt will be debited from your bank account on or before 03-jan-18. Pls ignore if paid.

My credit card no is different and i dont have any due.

The mentioned amount has been debited from my acc. I have notified [protected]@icicibank.com, i did not have any response.

Abhiroop biswas

I have made the electricity bill payment of rs. 749/- through upi. On the next page, i got the option of enter upi address or scan the qr code to make the payment. Then, and i have made the payment of this rs.749/- via paytm bhim upi and i recieved req from indiaideas ([protected]@icici). And i accepted then my account was debited for 749/- but i didn't get any confirmation message and the bill payment was not updated.