ICICI Bank Complaints & Reviews

This is regarding an unfortunate decision i made in my life. Taking home loan with icici and losing respect with builder.

I stay in us and an nri. Applied for home loan asking all pre requisites. One among them being can i apply home loan from visakhapatnam when property of purchase in rajahmundry. They told yes.

Time passed one month and they came back saying they are shifting file to rajahmundry, after me inquiring and begging status.

Initially they took cheque asking just for documentation. Later they claimed without any intimation to me. Cheque bounced and they are now claiming cheque bounce charges from me.

Wrote emails to headservicequality and ceo also. Some one from customer service responds with usual lines like "sorry for inconvenience and kindly bear interim". Its been a month almost. No change in attitude. This customer service just passes on information from other side to me, with no action.

Its been 4 months since i am bearing this people.

Missed my second registration date as well. Literally spending sleepless nights bearing their torture.

When I am withdrawing ICICI bank ATM in Adambakkam, Brindhavan Nagar, Chennai.the money did not come out and the message delivered as money debited.time 8.30 - Amount 2000.I have ICCI account in numgambakkam branch.Customer care only works till 9.p.m and I asm waiting to raise complaint by tomorrow - Dec 13 2017.Issue happened at Dec 12th 2017

Icici bank representative came to my house and opened an account telling me it is zero balance account. After a few years it was changed to gold with minimum balance te be maintained rs 50000 without informing me. No messages were sent when balance was below rs50000. When asked them to return the money no one is helping and the manager and bank representative who made the account are not picking calls.
Pathetic customer satisfaction. Will never recommend icici bank to anyone.

I received a surpising sms from my icici bank accounthet they have debited my account for rs.300, 000/ without my consent for a discontinued insurance policy.

In all bank sms when there is transaction, an option is given to check that, if the transaction is approved by the customer, in this sms no such provision is given.

It is simply stealing money from the customer without the consent.

My account has been debited with rs 826 showing the explanation as dmc/in[protected] dp chgs till oct-17 without any intimation or information through sms or email. It happened to be that i checked my transaction history for my bank account where i found this.

If these are demat account charges, i have never used this account and would request you to please get this account closed and reverse my money that has been debited.

How can icici bank debit accounts without informing the customer and for accounts which were never used? There might be thousands of customers out there whom icici bank might be cheating like this and making money out of this.

I am having problem because of delay of dispatch of credit card after been everything checked.
My application number[protected]
Status received on 24 nov 17..
After that i was informed about application accepted and card ready to despatch on 27 nov 17within 10 working days.. Till date i m waiting and nothing is informed why everything is delayed.. I m in emergency please check in this matter and resolve it.

Dear sir /ma'am,

When i was opening account with icici bank. I have got call from icici bank
He has supported to open account his name is mukul and said that you can open account with 1000 rupees after that i have transferred 1000 rupees. After. Also that your kit will be delivered within 48 hrs. But it didn't deliver. Now again i have got call from
Icici bank his name is ram he said your account will be open with 10000

Now i want that pls return my amount 1000 rupees and i don't want open saving account with icici they are only misguided me.. And i have been trapped
Because i have transferred 1000 rupees. I am trying to connect with customer care but i couldn't

They are wasting my time and money..

My account no[protected]
Application id[protected]
Refrence no-[protected]

Regards
Minakshi
[protected]

I have not subscribed for any My money services from ICICI Bank netbanking. In fact when i open that tab it says i have a free trail for 30 days. I request to get the charges reversed. It was debited to me on 17th nov 2017
please unsubscribe me of my money service and pay back on my account no.[protected]... branch - c g road, ahmedabad.

Sir/madam,

I tried to recharge my jio phone number via the bhim app ([protected]@upi) through [protected]@icici upi on 11th december 2017, 12:22 pm.

The money was deducted from my bank account, however, it hasn't reached jio. I contacted the jio customer care and they confirmed that they haven't received the money.

I am attaching the screenshot of the transaction.

Please refund the money back to my account. Else, i'll have to lodge a formal complaint to the consumer court.

Dear sir,

My self, pradip laigude husband of geeta biradar taken home loan from icici bank, thermax chowk branch, pune loan account no. Lbpun[protected].
In the name of applicant geeta biradar & co applicant me rs.25, 82, 000/- on 29.04.2017. I sumbiteed two times pmay form till date no any subsidy amount credited on my loan account. Every time i call sale executive mahesh chaugule -[protected] the misguide me isko to 6 mahine lagte hai, before 15 days i again sumbit the pmay form i meet manager prakash kumar [protected] he confimed me we sanction in one month. When i called today on 20.11.2017 they told me its required 2-4 months.

Why you not sanction or process my home loan to pmay.

Please do the needful.
Regards
Pradip laigdue
Mob - [protected]/[protected]

I was paying my exam fee towards kl university in eazypay gateway from vijaya bank account. Money has been deducted and payment was successful but not updated in college exam portal and displaying reference and didn't received transaction confirmation or transaction reference number from eazypay and couldn't find transaction history in eazypay website. My transaction has been failed.

On 30.11.2017 night at 4.00 in the morning. Some body has withdrawn 10, 000 rs.in five instslments of rs. 2000.

I have not given my debit card, pin no. To anybody. Still money has been debited from my account.

I had a written complaint to branch in bhiwadi. Grivence no. Sr[protected]Alwar, rajastahan 301019)

But on 4th december 2000rs have been refunded? Still have 8000rs with fraudster. Bank wide their replay said that you have used pin, for servces of bharti. I am not their consumer.

My details are as under.

Name: kanhaiya lal jha
Account no.:[protected], ifsc code of branch : icic0000509
User id :[protected]

On account of demonitization, had installed card machine for my father's small business. However, icici bank has charged me exorbitant amount without any approval / disclosure.


27.01.2017 inr 5750 (Initial)

17.03.2017 inr1150

29.03.2017 inr 1150

28.04.2017 inr 1148.85

17.05.2017 inr 1150

28.08.2017 inr 7347.4

I have written almost 10 emails but the customer service desks are just toying around.

On 9/12/2017 around 11.15pm my account was debited by 60k (6 continuous transaction of 10k) with fraud atm withdrawal, but the surprising thing is i have my atm card with me and never revealed my atm pin, then how does this happened, i have quickly blocked my debit card and net banking services.

Got sr number from icici authorities sr[protected].

How can i get my money back. This is really painful.

Hi,

This is in regards to illegal atm transactions happened on my saving account.

I received five sms today 09 december, 2017 between 11:45 pm to 11:47 pm, as my account has been debited with inr 10, 000.00 each with charges as cash withdrawal.

When i called customer care to check on the fraud, and illegal transactions and to block my debit card.

The customer care executive informed me, that transactions happen from mylapore, chennai city and from non icici bank atm.

I informed him, my current location is thane and the last transaction i made on 9th december @ 2:34 pm of inr 5, 000.00 from yes bank atm (Laud mansion, opposite charni road station, where secuirity gaurd was available) and debit card is still with me.

The executive guide me to launch fir in cyber crime cell on monday and then raise service request to icici customer care.

I raised request to block debit card with service request sr[protected].

The total amount has been debited is inr 50, 0047.20

Kindly arrange to investigate the same and arrange to credit amount in my account immedietly.

Thanks
Manish nadekar
+91 [protected]

Dear sir/ mam,
I am suraj somani having a saving account in your bank at kalamna branch, nagpur. My account no. Is[protected]. My father deposited 10000rs. Respectively on 05 dec 2017. You have deducted 77/-. As anw charges. The guy (Mr mithun) who updated my account told me that till 50, 000rs. There will be no charges and you can have n no. Of transactions from outside the city but within india, because it is so called nationalised bank. So please do take correct action against those people because i think they are spoiling the image of the bank and reverse my money as soon as possible.
This branch doent respect there customers and due to lack of communication mr mithun is blaming me for that and saying close the account we dont want this account
This type of behaviour of your employee will lead to the closure of the branch in future
So lastly reverse my money as soon as possible

Regards
Suraj somani

I purchased 1 money multiplier bond on[protected]. This bond is due for redemption on[protected].
After searching in website i found they advertised to pay lesser amount way back in 2008. I was not aware of this development.

How can i redeem these bond now of whatever money i can get now.
I am holding this bond in my name. Kindly reply asap.

My mobile number-[protected].

My e-mail address:[protected]@gmail.com

Bond holder number:[protected] certificate number:-73206

Mamata dasgupta kolkata

I have demat account with icici bank and bank is daily debiting amount in my saving bank account some time it is 4.68 and rs. 0.57 and some time as high as rs. 158
I want to know that there is no any intimation of any default on my part and also no sms has sent to me. Is it charity amount that bank is charging from us if so pl provide donation certificate.

No i think to remove my account from your bank account as i am not so rich to pay daily charity from my bank account. Pl return all amount

The below 6 fraud transactions for total amount of rs. 29, 999 has been effected using your debit card 5399 xxxx xxxx 1882 for savings account 0051 xxxx 0438.

01/12/17 iin/i-debit/reload on/[protected] debit 1, 000.00
01/12/17 iin/i-debit/bharti ai/[protected] debit 999.00
01/12/17 iin/i-debit/vodafone /[protected] debit 3, 000.00
01/12/17 iin/i-debit/bharti ai/[protected] debit 2, 000.00
01/12/17 iin/i-debit/vodafone /[protected] debit 3, 000.00
01/12/17 iin/i-debit/indus it /[protected] debit 20, 000.00.
Ip: 197.242.109.238

Isp: spectranet

Type: broadband

Continent: africa

Country: nigeria

Latitude: 6.4531 (6° 27′ 11.16″ n)

Longitude: 3.3958 (3° 23′ 44.88″ e)

As i registered complain in bank on 1 dec 2017 the above details share by bank but after that they refused to refund payment by saying that this transaction done by using your atm pin but i never share my pin to any one i not understand how this take place. Pl help to get money bac

Slap on cashless drive of govt.
By icici bank.
All concerned officials of icici bank,
Dear sir/madam,
I am going to share an incidence of fraud debit of rs 75228.58 by icici bank from my saving account on 02/11/2017 in 5 transactions within fraction of a minute.
Despite zero liability protection against unauthorized purchases and protection against fraudulent debit on intimation to bank within 15 days of such fraud, the bank is still to retrieve my robbed money. (Notably i informed the customer care of bank within minutes of seeing the messages on my mobile and lodged customer dispute at my home branch same day in morning it self.)
The branch manager of my home branch, main road ranchi. Is unaware of the features of debit cards sold by his bank with huge promises of protection against unauthorized transactions.
My service request no is[protected] dated 02/11/2017 and police complain no is 228884.
I am following the banks customer dispute wing and customer care of the bank regarding my dispute form submitted with scanned copies of my debit card (Duly closed) since then.
But the response is to wait as they are investigating.
After this incidence and dull response from icici bank...
1. I have closed my debit cards with other banks also.
2. I have never booked any flight or train ticket since then.
3. I am now moving with cash instead of moving with atm card /debit card etc.
4. Afraid about my savings in banks.

I am sharing this ugly experience of fraud by icici bank with all my friends and well wishers with the purpose to..
1. Alert my friends as in different forums i am noticing large no. Of such frauds being facilitated by icici bank.
2. To know if any body has such experience with any positive response from bankers.
3. Is there any govt. Machinery looking after such frauds, apparently facilitated by icici bank.
4. If somebody can guide me how to proceed further to reach a logical end to this issue.
Quick action from bank is solicited by...

1. Retrieval of my unauthorised debit amount rs. 75228.58 immediately.
2.
Waving off the card reissue charge of rs. 499/_.
Despite several requests i am still waiting for a hearing by some responsible officer of the bank.
Thanking you,
Shivanand roy,
Savings ac no.[protected]
Complain sr[protected]