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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
Complaints 23795
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ICICI Bank reviews & complaints page 631

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G
ganesh chorge
from Mumbai, Maharashtra
Jan 18, 2018
Resolved
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On 12\01\2018 at 11.03pm i was recharged my jio no.[protected] of RS.399. throught upi payment, amount has been debited from my account. and recharged was declined . but amount not refunded to my account till 18.01.2018.
pleas do the needful obligation.
and geting feedback early as soon as possible

regards,
ganesh
[protected]
[protected]@gmail.com
Jan 18, 2018
Complaint marked as Resolved 
[email protected] mobile no:- 8652524977 pleas do the needful obligation.
ICICI Bank customer support has been notified about the posted complaint.
You can find solution of this on youtube
I also got money refund
Type upi money deducted indiaideas jio recharge not done
On youtube
Then you find first video
I[censored] have any question then comment him he give response very fast
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    B
    Bhavin Bardoli
    from Mumbai, Maharashtra
    Jan 18, 2018
    Resolved
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    Address: Surat, Gujarat, 394210

    Subject remark display against charges of rs. 354/- and i don't understand what is it for?

    By searching on internet i come to know that it for some my money services which i never request to open, in fact i come to know about this service after i search for this remark on internet.

    Now my complaint is i don't know how to get back this money.

    Icici don't allow me to log this kind of complaint on my bank account.

    Please help!

    Thanks you!
    Mar 3, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 19, 2018
    ICICI Bank Customer Care's response
    Dear Bhavin Bardoli,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4q1y5) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    I have paid my money my jio no [protected] through upi at phonepe application but this transaction not recharge my jio no and duducted my money from my SBI account plz help me to refund my money
    Transaction I'd ICI85228595d2394bff93081ea35b828586
    and my upi id [protected]@ybi and my bank account no [protected]
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      J
      Jubin Kashyap Saikia
      from Mumbai, Maharashtra
      Jan 18, 2018
      Resolved
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      Address: 711101

      Dear sir/madam
      I have account/credit card in icici bank (Kolkata branch) for last 8 years and i reside in guwahati. For my visa work i needed bank statement for last three month with stamp and signature, when i requested the service at howrah branch (Salkia) the bank manger mr sibu ghosh refused the service with very poor behaviour and said that i need to do the same from kolkata branch myself, in the whole episode i am loosing vital time. Also to mentioned that bank even refused to provide me the print of the bank statement.
      Mar 7, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 19, 2018
      ICICI Bank Customer Care's response
      Dear Jubin Kashyap Saikia,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4q1xr) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        B
        bikashsinghi
        from Ahmedabad, Gujarat
        Jan 18, 2018
        Resolved
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        Address: Ahmedabad, Gujarat, 382330

        I am holding icici bond which got expired on november 2017. But still i have not received any communication how to do the redemption. I have sent letter to 3i infotech for my address change and sending redemption form but still there is no reply. I want to know how i can get my money back. I also have checked at my old address but there is no communication received.

        Regadrs
        Bikash singhi
        Cell:[protected]
        Feb 21, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 18, 2018
        ICICI Bank Customer Care's response
        Dear Bikash Singhi,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        I received the call from [protected] for ICICI Bank to recover the outstanding amount and using hard words and tourchering me after every week need strict action because the comes from agency not from bank.
        Sir, I recharge my Jio number with 349 transaction has successful but not recharge.please refund my money.
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          M
          maitrikvora21
          from Mumbai, Maharashtra
          Jan 17, 2018
          Resolved
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          Address: Mumbai City, Maharashtra

          Dear Authority,

          This is to reference of above mentioned subject that I have been cheated by ICICI bank, without my consent and acknowledgement 'My Money' account was activated with annual subscription amount of 345/- on pretext of free subscription they might have slapped it for one year but i haven't gave them authority to deduct if someone hell after one year they might remember for irrelevant facilities. since 2014 they are duping wrongful charges from my account and also you have fooled many from My Money source, i have searched many complaints regarding the same from consumers throughout India.

          Its very shameful from thier part being a giant top 3 they loot money in this way. I have deactivated the service on immediate effect.

          I haven't bothered to look account statement all these years. so that doesn't mean they loot my hard earn money in this way. i need refund for rs 1380/-

          Cust ID: B[protected]
          Feb 25, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 21, 2018
          ICICI Bank Customer Care's response
          Dear Maitrikvora21,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4q7pe) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Jan 30, 2018
          Updated by maitrikvora21
          Dear Team,

          Even after complaining to senior level I get stupid extensions every time first they told me on 25th of Jan now again I received email from Shailaja Marri stating extension of 3rd Feb.
          I very much know these tactics for harresment. While deducting they didn’t ask once and on same spontaneous second they deduct our money.. while reversing it back they need 10 days.
          Isn’t ICICI running circus to make fool around?
          They don’t even follow simple TAT procedure to give quality service. This bank shouldn’t be termed as top 3 giants..
          I shld transfer all my money n credit card to HDFC
          Feb 05, 2018
          Updated by maitrikvora21
          Even after much complaints only one year subscription reversal had been done...
          what about others?? I have been notified we can do only for one year..
          If I haven’t use ur services than how can you charge me?
          Even after repeated complaints on to this forum I’m not getting proper revert n reply in this portal...
          they are taking this forum also lightly.
          Dear Team,

          Even after complaining to senior level I get stupid extensions every time first they told me on 25th of Jan now again I received email from Shailaja Marri stating extension of 3rd Feb.
          I very much know these tactics for harresment. While deducting they didn’t ask once and on same spontaneous second they deduct our money.. while reversing it back they need 10 days.
          Isn’t ICICI running circus to make fool around?
          They don’t even follow simple TAT procedure to give quality service. This bank shouldn’t be termed as top 3 giants..
          I shld transfer all my money n credit card to HDFC
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            S
            Samar20007
            from Charkhi Dadri, Haryana
            Jan 17, 2018
            Resolved
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            Exactly 20000 had been added to my credit card and on that day only i took out 6000 from my balance and after 7 days the same amount was deducted from my available balance. (Ie 6000). This is very serious problem and very disheartening... Very dissatisfied by icici... Kindly help me to give back my transaction... These consequences are sadly giving me one option and that is to stop using icici bank...
            Kindly help me plzz
            Mar 9, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 18, 2018
            ICICI Bank Customer Care's response
            Dear Samar,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4px5h) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              G
              gnileshr
              from Pune, Maharashtra
              Jan 17, 2018
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              Hi All,

              I have received Personal Loan from ICICI of around 5 lacs with preclosure rate of 2%(No additional information). When I tried to preclose it with the funding from another bank(Balance Transfer), bank is saying it will be 5%. Even after providing all proofs/documents where it has clearly stated for 2%, bank is not ready to pre-close on earlier terms. I had tried to escalate it to many different authorities like Senior management helpdesk or Mr. Saurabh Singh. Helpdesk is clearly denying of "customer was not informed about Balance Transfer pre-close charges". And while sending several escalation mails on Mr Saurabh Singh's id, got no response.

              While this issue is still in escalation and I had already applied for preclosure, bank is deducting my EMI and there are more than 150Rs/day charges after pre close statement is generated. Without any solution to this problem, bank is asking to preclose.

              ICICICARE=[protected]' LPPUN[protected]

              Regards,
              Nilesh
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                Shaifali Bhardwaj
                from Bengaluru, Karnataka
                Jan 17, 2018
                Resolved
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                Resolved

                Website: www.waterbilling.huda.org.in/modules/ConsumerOnlinePayment.aspx

                Hi,
                I have tried paying Water bill for HUDA association. The transaction has been. done through Eazypay ICICI limited.

                But after the balance has been deducted from my account and transaction was unsuccessful.

                I have tried searching for the number but we can even contact you team through call. I have sent mail to [protected]@icici.com but no reply was there.
                Kindly have the brief description of transaction:

                Trasaction Date: 16/1/2017
                For: Paying Water bill Huda association Haryana
                Url: https://www.waterbilling.huda.org.in/modules/ConsumerOnlinePayment.aspx.

                Not mentioning other details.

                Kindly help me in sorting out the problem.

                Regards
                Shaifali
                Email:[protected]@gmail.com
                Jan 22, 2018
                Complaint marked as Resolved 
                Bill has been paid to organization
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 18, 2018
                ICICI Bank Customer Care's response
                Dear Shaifali Bhardwaj,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Jan 18, 2018
                Updated by Shaifali Bhardwaj
                Kindly provide update and please give me some number to contact with your team.
                Jan 22, 2018
                Updated by Shaifali Bhardwaj
                Still no contact from ICICI bank, none action has been taken. How much fast the balance was deducted, Can that much fast some action can be taken???
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                  P
                  prashant chittam
                  from Pune, Maharashtra
                  Jan 17, 2018
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                  Address: 411033

                  I got a call from sales executive from someone she told me you will get life time free card which is coral credit card. She asked me take card and i took card before 1 year and now icici applied some annual charges and interest against that charges so it became amount 5000 something and now asking me to settle with 1000 rs.
                  What is this?
                  If your sales executive doing commitment for lifetime fee then why they charged 500 and now asking for interest on annual service fee.

                  Annual service fee is fee applied by you, this is not something like i bought or i withdrawn amount.. How can you apply charges for annual service fee and its interest.

                  At least stick on commitment.. Icici is not small bank, bohot farak padta he..
                  Choti choti commitments ka and complaints ka bhi

                  My mobile number is [protected].
                  Email id : [protected]@gmail.com
                  ICICI Bank customer support has been notified about the posted complaint.
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                    V
                    vishwas m r
                    from Tadepallegudem, Andhra Pradesh
                    Jan 17, 2018
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                    Website: [email protected]

                    Date of incident : 17th Jan 2017

                    I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

                    My a/c number:[protected]
                    One assist id number: SR[protected]

                    Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer court . Thanks!
                    Vishwas M R
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Ñ
                      Ñïţ Hîň
                      from Gurgaon, Haryana
                      Jan 17, 2018
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560021

                      Sir this is nithin from bangalore. I have applied for credit card but there proper responses from any one of your employee its really worst in case. My application number is a[protected]. Make it as soon as possible. Dont make your customer feel unsatisfied. My documents was collected on 02/01/2018. As of today there is no responses. I have given each every document without missing any kind of document. And have signed application and filled up the from. But its irresponsible work or careless work i doesnt know... Kindly proceed application if not return the documents.
                      Feb 20, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 18, 2018
                      ICICI Bank Customer Care's response
                      Dear Nithin,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4px5v) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      I am trying to recharge jio no [protected] through [protected]@icici merchant with paytm upi, now transaction is complete but service is not done so i want refund my money back as soon as possible.
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                        S
                        suresh pasupuleti
                        from Pune, Maharashtra
                        Jan 16, 2018
                        Resolved
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                        Address: Pune, Maharashtra, 411014

                        Hi name is suresh. I got message amount deducted from my saving account.{dear customer, inr 170.00 was spent using debit card of account xx1670 on 16-jan-18. Info: vin*google *tic. The available balance.}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

                        Suresh

                        [protected]. Bank mobile number

                        [protected]@gmail.com
                        Feb 23, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Jan 16, 2018
                        Ganesh Khandale's response
                        Sir i need my money please sir Icici Bank and Icici Lombard ये दो कपनी मुझे फसाया हे

                        Verified Support
                        Jan 18, 2018
                        ICICI Bank Customer Care's response
                        Dear Suresh Pasupuleti,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Sir my health insurance Icici Lombard policy Icici Bank July 2017 EMI cancel किया हे तो सर मेरा Icici Lombard refund नही दे रहा हे तो सर मेने कजुमर कोट मे भी camplent दिया हे 570185
                        I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. So please take necessary action.the document collected from me on 18.12.2017 my application no[protected]
                        Every month INR 99 is deducted from my ICICI Bank account. Info:VIN*GOOGLE z.
                        May i know what's this deduction for? Why it is happening and how to stop this?

                        Regards,
                        Anantharaj
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                          N
                          Nikita2704
                          from Mumbai, Maharashtra
                          Jan 16, 2018
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700046

                          I have around 140 vimal vaatsalya bonds which have matured on 01/01/2018.
                          Certificate number for 1 is -53354. We can send all via post, but we need more information on the process.
                          Issue date - 01/07/1999, redemption date - 01/01/2018.
                          Maturity value: 1000.

                          Redemption process is written but we need guidance on the same as well, like what and how we can encash and also where do we send the same with a written confirmation. Holders need to sign anywhere?

                          Please let us know soon.
                          Feb 16, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 16, 2018
                          ICICI Bank Customer Care's response
                          Dear Nikita2704,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4prrp) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          The amount of 50, 000 had been deducted from my account to A/C[protected]. How this happening. It's not a small amount. I want my money back.
                          I made a recharge 349 on 10.01.2018 through UPI( PhonePay) payment my amount is debited and credited to [protected]@icici still know my recharge is not done and my amount is not credited. please solve my problem

                          ph.no .[protected]

                          UPI/[protected]/[protected]@icici .
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                            K
                            Kumarsa_1912
                            from Noida, Uttar Pradesh
                            Jan 16, 2018
                            Resolved
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                            Resolved

                            Dear sir/ma'am,

                            This is regarding an "icici only vimal vaatsalya bond" issued in 01.07.1999 and redemption on 01/01/2018.

                            These bonds were given in physical form and i can't find any information online as to who and where i need to contact to get my redemption amount of the said bond. Have dropped an email to [protected]@icicibank.com but haven't received any revert from them

                            Would request you to please let me know as to whom and where to contact for the next course of action to be taken.

                            Details are -

                            * icici only vimal vaatsalya bonds
                            * issue date - 01.07.1999.
                            * redemption date - 01.01.2018.
                            * bondholder no. 0000001.
                            * certificate no. 20714.

                            Regards
                            Kumar saurav
                            #[protected]
                            Feb 16, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 16, 2018
                            ICICI Bank Customer Care's response
                            Dear Kumar Saurav,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              subibechana
                              from Pune, Maharashtra
                              Jan 16, 2018
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411045

                              Hi, my name is jobel shaw, my account is hardly a month old and it is debited a large amount of money successively which i am unable to track as there are no details available online. I never made those payments, it seems like a breach of my data or someone just picked my details from somewhere. Can you please give me some more details on who made the transactions, so i can track them down?
                              1. 02/01/2018 vin/pznbilling./xxxx/x 66.72
                              2. 02/01/2018 vin/isupportcli/xxxx/x 66.72
                              3. 02/01/2018 vin/ipremiumhel/xxxx/x 66.72
                              8. 09/01/2018 vsi/ipremiumhel/xxxx/x 2, 968.39
                              11. 11/01/2018 vsi/pznbilling./xxxx/x 2, 651.09
                              12. 12/01/2018 dt:09/01/18 ipremiumhelp.com 3.94
                              13. 12/01/2018 bil/xxx/pgmib-/xxx_wwwp 307.00

                              I never made this payment, i contacted support to raise the concern and also to know if i have any unknown premium or emi and they said they do not have any emi/premium on my account which gets auto debited. I visited the bank and they did not help. The only thing associated i can remember is that i paid for a competitive exam and the rest started after that. Can you please tell me what the above means and why the money is debited?
                              Feb 18, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 18, 2018
                              ICICI Bank Customer Care's response
                              Dear Subibechana,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4px7v) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Again there are transaction taking place, very minimal amount Like Rs.3. I have withdrawn all the money from the account except 300 (ATM did not have 100 notes). Please can you let us know who and why the amount is getting deducted?
                              Please help me too evn my money are getting cut from ipremiumhel.avbl even though i didnt pay any. Help
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                                D
                                Dulal Ali
                                from Kolkata, West Bengal
                                Jan 16, 2018
                                Resolved
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                                Resolved

                                On 09/01/2018 at 13.43 i had recharged my number [protected] with 459 plan and paid 349 through upi (Upi txn id:[protected] after jio discount and voucher applied. My money was deducted from my oriental bank of commerce account but i did not get any recharge nor my myjio app is showing any recharge history of such. Later on that same day at 17.14 i recharged once again using debit card of other bank. Please look into this matter and refund the money. My contact number: [protected]
                                Mar 18, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 18, 2018
                                ICICI Bank Customer Care's response
                                Dear Dulal Ali,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Sandudada12
                                  from Dhamtari, Chhattisgarh
                                  Jan 16, 2018
                                  Resolved
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                                  Resolved

                                  Address: Gwalior, Madhya Pradesh, 475110
                                  Website: Indiadeas@icici

                                  I dear sir,
                                  I have done transaction from my jio app collect request of rs 548 of jio recharge through bhim app. Then in other hand i have confirmed the pay request on bhim app after that payment is deducted from my linked account of bank of india, but my recharge is not done. I have complained to bhim app. They told me that amount is already send in merchant account. So please contact your merchant. So please do needful for my refund of rs 548, my transaction no. Is[protected] and date is 10-01-18. I am sending you one attachment of that transaction also. Please help me.
                                  Regards
                                  Sandeep sharma
                                  [protected]
                                  [protected]
                                  Feb 22, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 18, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Sandeep Sharma,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    K
                                    kayem
                                    from Mumbai, Maharashtra
                                    Jan 15, 2018
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411057
                                    Website: ICICI

                                    I received a call for Credit card (Coral) from ICICI executive. They told benefits like getting vouchers worth Rs3500/4500 and lifetime free card

                                    However, when I received card, there were no vouchers. Contacted helpline and they say that give some evidence like email etc
                                    They also informed that it is free for first year, later it is chargeable.
                                    Feb 22, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 18, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Kayem,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4px78) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      M
                                      Mwnshar
                                      from Nalbari, Assam
                                      Jan 15, 2018
                                      Resolved
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                                      Resolved

                                      Address: 781346
                                      Website: indiaideas@icici

                                      I have recharged my jio number today (15th January 2018) by upi in jio app through [protected]@icici. Amount of rupees 448 was deducted from my bank account, but the recharge has not been done yet neither the amount was refunded and showing that amount is transferred to acvount of [protected]@icici.

                                      Kindly please return the amount as soon as possible.

                                      Thank u
                                      From
                                      Mukul Brahma
                                      [[protected]@gmail.com]
                                      Jan 19, 2018
                                      Complaint marked as Resolved 
                                      Thanks for ur quick action and refunding the ammount...
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 18, 2018
                                      ICICI Bank Customer Care's response
                                      Dear Mukul Brahma,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        M
                                        Madhu Purush
                                        from Bengaluru, Karnataka
                                        Jan 15, 2018
                                        Resolved
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                                        Address: 641009

                                        Dear Team, .
                                        This is frustrating.
                                        You get a message after complaining that your complaint is short.
                                        Short comments gets ignored.
                                        What is the kind of service ICICI provides???
                                        Why are there uninformed debits???
                                        I have not subscribed for any service from ICICI bank.
                                        It is annoying to see Rs.354 debited.
                                        I have not subscribed to my money.
                                        These are transaction details.
                                        Please pay this back immediately and unsubscribe me from any service that you provide by debitting money.
                                        BIL/[protected]/MM Annual Fee NOV1
                                        7-OCT18/141259
                                        Mar 13, 2018
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 18, 2018
                                        ICICI Bank Customer Care's response
                                        Dear Madhu Purush,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4px65) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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